Exterieur

Beoordelingen van Staybridge Suites Woodland Hills, an IHG Hotel

3 out of 5
Staybridge Suites Woodland Hills, an IHG Hotel
11111 E 73rd St. South, Tulsa, OK

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 146 van 249 beoordelingen" "
Gastenscore: 8 - Goed. 62 van 249 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 249 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 249 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 249 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean and comfortable. breakfast a bit basic
verblijf was prima in orde
Reactie van Hotel Staff op 23 apr 2018
Thank you for taking the time to write a review.

6/10 – Redelijk

Josh

Positief: Personeel en service
4 nachten verbleven in april 2024
Reactie van Tallee op 2 mei 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites.Sincerely,Front Office Manager

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property, staff friendly and helpful. Good breakfast.
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 12 mrt 2024
Dear Rhonda,We are very grateful to hear that you enjoyed your stay with us at Staybridge Suites in Tulsa, and we look forward to the next opportunity to accommodate you!Sincerely,David CaddellGeneral Managergm.staybridgetulsa@gmail.com

10/10 – Uitstekend

Fransisco

2 nachten verbleven in februari 2024
Reactie van Tallee op 2 mei 2024
Thank you for taking the time to tell us about your experience at Staybridge Suites. know that your feedback is extremely valuable to us. We hope that you will give us the opportunity again in the future.Again, thank you for choosing Staybridge Suites.Sincerely, Front Office Manager

10/10 – Uitstekend

FRANCISCO

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 19 feb 2024
Hello Francisco,We are very grateful to hear that you enjoyed your stay with us at Staybridge Suites in Tulsa! Our dedicated staff is committed to providing guests with the highest level of cleanliness and service, and we greatly appreciate hearing that our efforts resulted in your positive experience. We look forward to your next visit!Sincerely,David Caddellgm.staybridgetulsa@gmail.com

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Hotel Manager op 31 jan 2024
Dear Michael,We greatly appreciate learning that we succeeded in providing you with an exceptional experience during your stay at Staybridge Suites in Tulsa. Your response will be shared with our staff to acknowledge their dedication to deliver the highest level of cleanliness and guest services. We look forward to your next visit!

2/10 – Ontzettend slecht

Penny

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hotel Manager op 9 jan 2024
We are very grateful for your choice to stat with us, and disappointed to hear that we did not exceed your expectations for your guest experience. Our staff is dedicated to providing the highest level of service to our guests, and we would appreciate an opportunity to learn more about how we could have better impressed you during your stay.

10/10 – Uitstekend

Harold

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had the size and number of beds we needed. It was also very clean and roomy.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 27 dec 2023
We are very grateful to learn that we were able to provide you with comfortable accommodations that fit your needs. Our staff works very hard to ensure that our guests receive the highest level of cleanliness and service for an exceptional experience. We look forward to your next visit!

2/10 – Ontzettend slecht

Nathan

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not clean, very run down, broken television
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 21 dec 2023
We greatly appreciate your choice to stay with us at Staybridge Suites in Tulsa, and we are also very sorry to hear that we did not have an opportunity to respond to your concerns during your stay. Please know that our staff is dedicated to providing the highest level of guest satisfaction. The TV's at our property are all operating, and usually concerns like this are resolved by replacing batteries in a remote control of resetting the signal. We are surprised to hear that you were not impressed by the cleanliness of our facility, and would be grateful for more detail of the areas that you found to be unsatisfactory. Our housekeeping staff is committed to providing our guests with the cleanest rooms and common areas, and we wish that we had known about your dissatisfaction with our service so that we would have had an opportunity to provide you with a different room or correct any other issues that resulted in this impression of our property.We will be grateful for an opportunity to better impress you with your next visit!

6/10 – Redelijk

Harley

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Room was small
Reactie van Hotel Manager op 17 dec 2023
Thank you for the opportunity to accommodate you, and we are sorry to hear that the room that you selected did not provide enough space for your needs. We have a range of room types from studio suites, one-bedroom suites and two-bedroom suites available that we hope to provide for you during your next visit!

10/10 – Uitstekend

Duane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very welcoming.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 31 jan 2024
Dear Duane,Thank you very much for your choice to stay with us at Staybridge Suites in Tulsa, and we are very grateful that you experienced a positive experience during your stay with us. We look forward to your next visit!

2/10 – Ontzettend slecht

Aaron

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The guest in the room directly above us had a dog that started barking at 6:00 AM I finally complained to the desk at 7:40 AM and was told there wasn’t much they could do. No refund was offered.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 11 dec 2023
We are grateful for the opportunity to accommodate you. We are also sad that we were not notified of the disturbance from the upstairs guests in order to remedy the situation sooner. When you reported the complaint that the dog had been barking upstairs, we called the upstairs guest immediately to ask them to return. They had left their dog alone in the room, and they responded to calm down their dog within a half hour of us contacting them. Upon check out, you had mentioned that the problem had been resolved shortly after you reported the disturbance, so we are regretful that you were not pleased with our resolution to the problem. We will be grateful for an opportunity to accommodate you in the future.

10/10 – Uitstekend

HaoQi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, super friendly staff, yummy breakfast!!
2 nachten verbleven in augustus 2023
Reactie van AGM op 3 nov 2023
We LOVE to see 5's! Thank you for taking the time to show us some love. See you next time!

2/10 – Ontzettend slecht

James

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My family of six stayed at the hotel 3 nights in a two bedroom room. Inside the hotel is advertised as smoking free, however it smelt like cigarette smoke inside the room when we first arrived and every time we came back to the hotel, as if someone was smoking in our room while we were away. We opened the windows and that dispated the noxious cigarette smell so were able to sleep. We complained about the cigarette smell in our room which seemed to get worse every night. The staff gave us an air freshener and offered us a smaller room. They also stated we can't keep people from smoking. Additionally the bath tub had a crack in it. The carpeted floor in the living room area was bit damp. The towels and bedding were clean but the floors inside the room did not appear to be vacuumed well.
3 nachten verbleven in oktober 2023
Reactie van Cyndi W General Manager op 9 okt 2023
Dear James,Thank you for your feedback. Please accept my sincerest apologies for the inconveniences you suffered during your stay with us. Our hotel is completely nonsmoking, Unfortunately there are some people who just don't want to follow the rules. We hope you will come back and give us another chance when you are in the Claremore area.Sincerely

8/10 – Goed

katy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Cyndi W General Manager op 9 okt 2023
Thank you for your feedback. Sincerely,

6/10 – Redelijk

Antonio

7 nachten verbleven in augustus 2023
Reactie van Cyndi W General Manager op 21 sep 2023
Thank you for your feedback.Sincerely,

8/10 – Goed

Nick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Cyndi W General Manager op 15 aug 2023
Thank you for your feedback. We are so glad you enjoyed your stay with us. We look forward to seeing you again when you are in the Tulsa area.Sincerely,

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ceiling Damage
It was not a good stay. The ceiling paint was pealing in one area and there was water damage to another section.
Water damage/leakage
Pealed Paint
Water Damage on ceiling
1 nacht verbleven in juli 2023
Reactie van Cyndi W General Manager op 25 jul 2023
Thank you for your feedback. We will look into this immediately.Sincerely,

4/10 – Matig

Stace

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Not for the handicapped.
I’m currently using crutches or a walker while recovering from surgery. There is no covered pull through entrance for this hotel. I booked a one bedroom suite. None of the pictures on the website are remotely similar to the bathroom in our suite. The bathroom door cleared the toilet by not more than an inch. No way I could get in the bathroom with the walker and trying to get in with crutches was near impossible. The toilet was very low. So painful for me to get up from without the aid of my walker or crutches. The second day of our stay they tried to give our room to someone else saying that we weren’t in their system. They had cancelled our room keys and didn’t tell us so I was locked out of the room with my walker waiting for my husband to go get new keys made. The couch was worn and difficult to get up from. The shower had a slow drain and the bathroom fan didn’t work. The only bright spot was the staff. They were very nice. The maintenance man was able to fix the drain and replaced the fan. We did not stay the second night. I would not stay again at this or any other Staybridge. I regret using my rewards on this stay.
2 nachten verbleven in juli 2023
Reactie van Cyndi W General Manager op 24 jul 2023
Thank you for taking the time to share your feedback. Please accept my apologies for the inconveniences you suffered during your stay. We do hope you will come back and give us another chance when you are in the Tulsa area.Sincerely,

2/10 – Ontzettend slecht

Felicia

3 nachten verbleven in juli 2023
Reactie van AGM op 11 aug 2023
So Sorry to see this 1/5. Thank you for taking the time to rate your stay.

10/10 – Uitstekend

Carla

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good the only thing is the sleeper sofa wasn’t in very good condition. Mattress and cushions were torn and wore out. So if you are going to need to use it I would suggest to get the three bed option. I would stay here again.
1 nacht verbleven in juni 2023
Reactie van Cyndi W General Manager op 30 jun 2023
Dear Carla,Thank you for your feedback. We are so glad you enjoyed your stay with us. As for the sleeper sofa, we are getting ready to replace everything in the hotel. We hope you will come see us again and check out our refurbishment.Sincerely,

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service
Nice property. Elevators are starting to look a little shabby and dated. Clean rooms and a well kept property. Tiny towels for the pool result in each guest needing 2 to 3 small towels to do the job of a proper sized pool towel resulting in no towels available later in the day. Rooms are large and the kitchenette is great. Fitness center is 3/10 as far as equipment and it’s so hot it feels like a sauna in there.
2 nachten verbleven in juni 2023
Reactie van Cyndi W General Manager op 27 jun 2023
Dear James,Thank you for your feedback. We appreciate your input. We are going to be going through a full remodel in the next month so all issues will be resolved. We hope you will come back and see us again when you are in the Tulsa area.Sincerely,

10/10 – Uitstekend

Charles

7 nachten verbleven in juni 2023
Reactie van Cyndi W General Manager op 24 jul 2023
Thank you for your kind feedback. We are so glad you enjoyed your stay with us. We look forward to seeing you again when you are in the Tulsa area.Sincerely,

8/10 – Goed

James

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023
Reactie van Cyndi W General Manager op 26 jun 2023
Thank you for your feedback. We are glad you enjoyed your stay with us!!! We hope you come back and see us again when you are in the Tulsa area.Sincerely

10/10 – Uitstekend

Louie Ramond

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in juni 2023
Reactie van Cyndi W General Manager op 14 jun 2023
Dear Mr. Ramond,Thank you for the STARS!!! We are so glad you enjoyed your stay with us. We hope to see you again when you are in the Tulsa area.Sincerely

4/10 – Matig

Joshua

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Of course the pictures were totally off on this one. Rooms were very outdated. I have four kids and we felt unsafe the whole time we were there. They also wanted to charge us a different price than what was on the receipt. I was not happy with this place. We will not be going back.
4 nachten verbleven in juni 2023
Reactie van Cyndi W General Manager op 12 jun 2023
Thank you for taking the time to share your feedback. Please accept our apologies for any issues you suffered during your stay. We do hope you will come back and see us again when you are in the Tulsa area.Sinerely,

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice having free laundry on site along with breakfast included and some evening social hours! We enjoyed having a kitchen in our room as well.
9 nachten verbleven in mei 2023
Reactie van AGM op 31 mei 2023
This is amazing to hear!!! We are glad you enjoyed your stay and the hotel had everything you needed!

10/10 – Uitstekend

Karen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable beds. Nice to have 2 bedrooms for 2 families. Kitchenette was a plus. Breakfast variety was good. There was some noise, but not too bad.
1 nacht verbleven in april 2023
Reactie van Laura Woodard-GM op 1 mei 2023
Thank you for your review. We are so glad you enjoyed your stay with us and we hope to see you again really soon. Have a wonderful day.

8/10 – Goed

Chad

Reisde met familie en kleine kinderen
Positief: Netheid
Great location. The A/C would not stay at one temperature. Hot every morning.
2 nachten verbleven in april 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Good Morning Chad,Thank you for your stay with our hotel. I apologize that the AC unit was not working properly during your stay. Thank you for letting me know about the issue so that we can have it fixed immediately. Looking forward to seeing you again in the future. Have a great day.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love the shampoo, conditioner, and body wash that was provided. Also the silverware, plates, bowls, etc.. for the kitchen. The rooms were spacious and clean.
1 nacht verbleven in april 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Thank you for choosing our hotel during your travels. I am so happy that your enjoyed our products. Thank you for the kind review and we are looking forward to seeing you again in the near future. Have a wonderful day.

10/10 – Uitstekend

ronald, Muskogee

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a wonderful stay
1 nacht verbleven in maart 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Thank you for staying with us during your travels. We appreciate the kind review. Looking forward to seeing you again in the near future. Have a wonderful day.

10/10 – Uitstekend

Rosemary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cozy rooms. Very clean and comfortable. The staff was great from check-in to housekeeping. Breakfast was great!
1 nacht verbleven in maart 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Thank you Rosemary for the kind review. Im so glad that your stay with us was great. Looking forward to seeing you again in the near future. Have a wonderful day.

10/10 – Uitstekend

Carla H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Second stay.
This is my second time to stay in this hotel, this time for nine days. The staff is friendly, the rooms are comfortable, and the hotel is quiet. As a solo traveler, I feel completely safe here. This is my go-to lodging for Tulsa.
9 nachten verbleven in maart 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Good morning Carla,Thank you for choosing to stay with us. I am so glad that we can make your stay with us comfortable and safe. We look forward to seeing you again really soon. Have a wonderful day.

10/10 – Uitstekend

Tamara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Thank you Tamara for the review. Glad you had a great stay with us and we look forward to seeing you again really soon. Have a wonderful day.

10/10 – Uitstekend

Harold

1 nacht verbleven in maart 2023
Reactie van Laura Woodard-General Manager op 27 apr 2023
Hello Harold,Thank you for the review. We are so glad that you enjoyed your stay with us and we look forward to seeing you again really soon. Have a wonderful day.

10/10 – Uitstekend

CELESTE

1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Elisha

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There were cockroaches
2 nachten verbleven in februari 2023

8/10 – Goed

Richard

3 nachten verbleven in januari 2023

10/10 – Uitstekend

ALTHEA R

3 nachten verbleven in januari 2023

8/10 – Goed

Cynthia

Reisde met familie
Positief: Personeel en service, comfort kamer
Good for family
Nice place for families rooms need serious updates. But overall not bad
1 nacht verbleven in januari 2023

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!
1 nacht verbleven in januari 2023

8/10 – Goed

Keisha

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Really great service. Nice space for the 7 of us. Google said people talked about the condition of the rooms and that they could be cleaner. I agree with both issues. Things like caulking and a dirty dishwasher. But we’d stay there again.
Breakfast area, includes fruit, pancakes, bagels, yogurt, your regulars
Outside is clean and well lept
1 nacht verbleven in december 2022
Reactie van Hotel Manager op 11 dec 2023
Thank you for allowing us the opportunity to accommodate you, and we are grateful to hear that you received exceptional service during your stay. We are taking measures to improve guests' experiences with improved facility repairs and enhanced cleaning protocols.We look forward to an opportunity to showcase these improvements during your next visit!

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Emily was very polite and checked us in.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Emily was awesome at front desk.
Emily at the front desk was awesome at welcoming us, suggesting restaurants, and getting us a bag of ice to take up to our room! We’ll be back just because of her. Great Breakfast Buffet hot food!
3 nachten verbleven in september 2022

8/10 – Goed

Brandon

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay with a large family. Lots of room (3 rooms!), comfortable beds, decent showers, full size fridge, microwave and dishwasher were all used. Nice outdoor pool that our kids loved! Friendly and helpful staff. Safe area to stay in with so many shops and restaurants within a close proximity. Super Target is just a couple streets nearby. Would definitely stay here again!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Terry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Nice hotel that had a good breakfast every morning. We were surprised by free appetizers every night (Monday - Wednesday). We would definitely stay there again.
4 nachten verbleven in augustus 2022

6/10 – Redelijk

Michael Jeffrey

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Small rooms
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Marcia, Vernon Hills

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The suite was very roomy and comfortable. We didn't really use the kitchen much but it's nice to have a full size coffee pot and refrigerator. We enjoyed the breakfast each morning and the evening happy hour snacks Mon-Wed. It would have been nice to have the evening happy hour every evening or at least Thurs.
7 nachten verbleven in juni 2022

10/10 – Uitstekend

Carmen

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Dawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kitchens are convenient.
1 nacht verbleven in mei 2022