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Beoordelingen van The Mayo Hotel

4 out of 5
The Mayo Hotel
115 W 5th St, Tulsa, OK

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 683 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 182 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1003 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kenneth, Edmond

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The nostalgia and friendly staff.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 28 mei 2024
Renee,Thank you for review. We hope to see you again soon.

2/10 – Ontzettend slecht

Allan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was over all the worst. Very unkind and rude. The over-night staff specifically would not let me check in because you have to be 21 and over and I’m currently 19. That is fine however online they gave no word of this when I first booked my room and paid for everything. It said only 18 and up.They left us stranded looking for somewhere to go and someone to help. Luckily I have loving parents who came to help me out but what if I was out of town? This inconvenience was really unacceptable they even went as far as attempting to book another room in a cheaper hotel. I feel as if this was racially motivated they were very argumentative and combative with us for no reason at all. All and all this experience was terrible and a horrible representation of your establishment.
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 20 mei 2024
Allen,I am so sorry you had a bad experience based on the age policy. I did pull your reservation to verify which third party website. I did confirm that our policy on this website states: Minimum check-in age: 21. Again I'm sorry for this inconvenience.

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 20 mei 2024
Eduardo,Thank you so much. We hope to see you again soon.

10/10 – Uitstekend

Carol, Reno

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Reminded me of historic hotels in Europe.
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 20 mei 2024
Carol,Thank you so much. We hope to see you again soon.

2/10 – Ontzettend slecht

Stephen, McAlester

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We were kept up til almost 3am with people outside our room, talking and smoking. Staff did nothing to help/
2 nachten verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 20 mei 2024
Stephen,I am so sorry our team was not responsive to your calls about the noise and smoking outside your room. This is certainly not the Mayo standard. I appreciate the feedback and is helps to better train our team.

10/10 – Uitstekend

Sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel!
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 13 mei 2024
Sara,I am so glad you enjoyed your stay. We look forward to your next visit.

8/10 – Goed

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooftop bar was nice
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 13 mei 2024
Steven,Thank you for visiting us at the rooftop bar. I am glad you enjoyed it.We hope to see you again soon.

10/10 – Uitstekend

Destin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love the bath robes I felt very comfortable and at home here
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 7 mei 2024
Destin,Thank you so much for taking time to tell us about your stay. I am so glad you enjoyed your time as our Guest. We look forward to your next visit.

8/10 – Goed

Todd

1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 28 mei 2024
Todd,Thank you so much for your review.We hope to see you again soon.

8/10 – Goed

Noelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had heard about the famous Mayo for many moons. I'm from Texas and had never visited Tulsa. I loved your hotel. Our room was gorgeous, and was very roomy. I am not sure I have had a restroom that large since I stayed in the Dorchester in London. We loved your rooftop bar as well. As far as improvements, our front door had some shuffle marks on it, and the bar area needed to be repainted. Your pillows were heavenly. We'll be back.
1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 6 mei 2024
Noelle,I am so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 28 mei 2024
Dave,Thank you so much for your review.So glad you enjoyed your stay.

8/10 – Goed

Melissa

1 nacht verbleven in mei 2024
Reactie van Mr. Frimel, General Manager op 28 mei 2024
Melissa,Thank you so much for your review.We hope to see you again soon.

8/10 – Goed

Karen, Bartlesville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful suite which was very roomy. Our only issues were the shower starts hot the halfway thru was cold and on a Friday night NO room service after we came back from an event at the BOK around 10pm. Staff and valets were very nice.
1 nacht verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 27 apr 2024
Karen,Thank you so much for your feedback. Please accept my apologies for the shower temperature and the lack of room service after 10pm. I have dispatched our maintenance team to fix hot water issue. We are currently working on reopening our upscale dining establishment and room service will be available later once it is open. I value your feedback and hope to see you again at the Mayo Hotel.

6/10 – Redelijk

Rob

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Limited dining. Room service staff had no manners. Staff was lazy except for doorman.
2 nachten verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 26 apr 2024
Rob, Thank you for your feedback. I am sorry you did not experience our usual warm and responsive staff while you were with us. I do hope you will give us another opportunity to redeem ourselves in your eyes.

2/10 – Ontzettend slecht

Orlando

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Me and my fiance got stuck on our floor for a hour at the elevator on the 11th floor and had to walk down the emergency staircase because the elevator was messed up and my woman had heels on that night probably won't be staying there again
2 nachten verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 23 apr 2024
Orlando,I would like to sincerely apologize for the elevators not working the night you were our Guest. The elevator company was able to resolve the issue the following day. Thank you for sharing your feedback.

10/10 – Uitstekend

Matt

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place!
2 nachten verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 15 apr 2024
Matt,Thank you for your 5 out of 5 review of the Mayo Hotel. We hope to see you again soon.

10/10 – Uitstekend

Lateesch

Reactie van Mr. Frimel, General Manager op 6 mei 2024
Lateesch,I am so glad you enjoyed your stay with us. We hope your travels bring you back to Tulsa and the Mayo Hotel soon.

6/10 – Redelijk

Brock

Reisde met een groep, Reisde met partner
Positief: Netheid
Mixed Review - The Penthouse Bar was a disappointment. Heaters didn't work, chipped glass, missing common liquor (vermouth) avoid the nachos Front desk and valet were great. Waited for our luggage in the room - didn't arrive so we went an retrieved it
3 nachten verbleven in april 2024
Reactie van Mr. Frimel, General Manager op 8 apr 2024
Brock,Thank you for your feedback. I'm very disappointed to hear of the issues you encountered during your stay with us. I have shared your comments with our team as a reminder that the details are important. Thank you again. I do hope you will give a chance to redeem ourselves by visiting us again soon.

10/10 – Uitstekend

Jack

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was great.
2 nachten verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 3 apr 2024
Jack, I am so glad you enjoyed the comfortable bed. We hope to see you again soon at the Mayo Hotel.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 23 apr 2024
David,Thank you for your review. I am glad you enjoyed your stay with us. We look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Denise

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed staying at this historic hotel. We stayed in one of their beautiful suites. Everything was clean and modern with nice quality finishes. They have a museum room that we found interesting. Beautiful rooftop bar overlooking the city. Will stay here again when we go to Tulsa.
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 3 apr 2024
Denise,Thank you so much for your review. I am so glad you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

G.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay, especially if you are going to an event at BOK Center, a beautiful historic building with lots to see and do nearby, and one of the best views in the city from the rooftop bar.
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 3 apr 2024
G. Thank you for the great review. I am so glad you enjoyed your stay with us. We look forward to your next visit to the Mayo Hotel.

8/10 – Goed

Joel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and view. The king bed was comfortable but we were disappointed. There were no linens or blankets for the advertised sofa bed.
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 3 apr 2024
Joel,Thank you for your review. I'm sorry we did not have the linens in your room for the pullout sofa. I've reviewed our policy with our housekeeping team. We hope to see you again at the Mayo Hotel.

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was well. Great place to stay. Cons - Shower went from hot to cold in a short time and my room key had to be reset 3X. Will stay again while in Tulsa!
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 3 apr 2024
Mark,Thank you for your review. I'm terribly sorry about the shower and the key card issues. Our engineering department has looked at both and have resolved them. We look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room layout was amazing!
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 27 mrt 2024
Anthony,Thank you so much for the 5 out of 5 rating. I am so glad you enjoyed your room. We look forward to your next visit to the historic Mayo Hotel.

10/10 – Uitstekend

Shary, Alvord

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was awesome and the front desk staff was very friendly and professional. The valet guys were super. There is really not much in the way of dining. And there are not a lot of places close by, some but not many.
4 nachten verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 26 mrt 2024
Shary, thank you so much for your kind words about our hotel and staff. I am so glad you enjoyed your stay and we hope to see you again very soon. We are currently renovating our restaurant and hope to have it reopened by mid year.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 25 mrt 2024
Richard, thank you for the 5 out of 5 rating. I am so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Josh

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Would love to stay again.
3 nachten verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 24 mrt 2024
Douglas, thank you so much for your review. I am so glad you enjoyed your stay and look forward to your next visit to the May Hotel.

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the friendliness of all staff and the cleanliness of hotel/room.
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 23 mrt 2024
Jennifer,Thank you so much for your review. I am glad you enjoyed your stay with us at the Mayo. We hope to see you again soon.

10/10 – Uitstekend

DeAnn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean room with friendly staff!
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 19 mrt 2024
DeAnn,Thank you for the 5 star review. I am so glad you enjoyed your stay. We look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Lindsey

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay. Hotel is beautiful and the staff was great
1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 14 mrt 2024
Lindsey,Thank you so much for the great review. I am so glad you enjoyed your stay with us.We look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Karla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was short, but the room was lovely and our service at the event in the Crystal Ballroom was excellent.
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 13 mrt 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 – Uitstekend

lydia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice art deco hotel. Very quiet
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 12 mrt 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 – Uitstekend

Georgia

1 nacht verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 27 mrt 2024
Georgia,Thank you for the 5 out of 5 rating. I am so glad you enjoyed your stay. We look forward to your next visit to the Mayo Hotel

10/10 – Uitstekend

Laurie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was lovely and a close walk to the BOK center. The staff were friendly. The downtown area has become rundown and there are a lot of homeless on the streets and sidewalks. Sad to see.
3 nachten verbleven in maart 2024
Reactie van Mr. Frimel, General Manager op 6 mrt 2024
Laurie, thank you so much the kind words about our staff and property.We look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the history at this hotel! The location is in the historic downtown part of Tulsa. Just a beautiful place.
1 nacht verbleven in december 2023
Reactie van Hotel Management op 6 mrt 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 – Uitstekend

Nicholas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place in Tulsa
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 4 mrt 2024
Nicholas, Thank you for the great review. I am so glad you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Mayo is a beautiful hotel with all amenities you could want. It’s close enough to walk to the Cox Center and the BOK which was important to us. We loved the large space the hotel room offered as well. The staff was very friendly and were always happy to answer any questions. We will plan to stay here again. This was a great place to stay!
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 3 mrt 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 – Uitstekend

jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend will be back!
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 26 feb 2024
Jason,Thank you so much for your review. I'm glad you enjoyed your stay. We look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Glenn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice eclectic hotel… we will stay again
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 25 feb 2024
Glenn, thank so you so much for your kind review. I am so glad enjoyed your stay and look forward to your next visit to the Mayo Hotel.

6/10 – Redelijk

Jessica

1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 23 mrt 2024
Jessica,Thank you for your review and for staying with us at the Mayo Hotel. We hope to see you again soon.

10/10 – Uitstekend

Sheryl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a wonderful suite! We visited the rooftop bar, and had wonderful cocktails! We visited the coffee shop and enjoyed wonderful cappuccino! We will be back!
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 17 feb 2024
Sheryl,Thank you for the great review. I've shared your comments with our staff. We appreciate your patronage and look forward to your next visit to the Mayo Hotel.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 23 mrt 2024
Michael,Thank you for your review. I am so glad you enjoyed your stay with us.

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 17 feb 2024
Thank you Stacey for the great review.We look forward to your next visit to the Mayo Hotel

10/10 – Uitstekend

Jana

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location and the nice rooms. Would like more dining option within the hotel
1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 15 feb 2024
Jana,Thank you so much for the 5 out of 5 review. I am happy to report we are working a second restaurant in the Mayo Hotel and we hope to be open by the end of May. We look forward to your next visit.

10/10 – Uitstekend

Brenda

1 nacht verbleven in februari 2024
Reactie van Mr. Frimel, General Manager op 23 mrt 2024
Brenda,Thank you so much for your review. I am glad to hear you enjoyed your stay with us at the Mayo. We look forwarsd to seeing you again soon.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 15 feb 2024
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us.Thank you again for Making it at The Mayo!

10/10 – Uitstekend

Jennifer

2 nachten verbleven in februari 2024
Reactie van Hotel Management op 13 feb 2024
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us!Thank you again for Making it at The Mayo!

8/10 – Goed

Cortlyn

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 13 feb 2024
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us!Thank you again for Making it at The Mayo!