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Beoordelingen van Motel 6 Tustin, CA – Orange County

2 out of 5
Motel 6 Tustin, CA – Orange County
750 El Camino Real, Tustin, CA

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 63 van 137 beoordelingen" "
Gastenscore: 8 - Goed. 22 van 137 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 137 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 137 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 137 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

6,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

P, Rotterdam

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location was very good located in old Tustin!
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi P, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 – Matig

Kailiang

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bedsheet is dirty, the sink vanity is dirty, the table is dirty, the toilet is dirty
1 nacht verbleven in mei 2024

8/10 – Goed

Jesus

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quise que me dieran una habitación que me gustó anteriormente y no fue posible o más bien, no me la quisieron dar
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Yadira

Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely gross, the entire room smelled like cigarettes. The bathroom was filthy and the parking sucks. I would give this place zero stars if possible. NEVER coming back here.

10/10 – Uitstekend

Angie

1 nacht verbleven in mei 2024
Reactie van Brand Experience Team op 23 mei 2024
Hi Angie,Thank you for positively rating your stay!!Maz K.#Team6

4/10 – Matig

Daniel

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room was very dirty on arrival. We arrived very late. The sheets were dirty. The tub was very dirty, and the toilet wasn't flushed. The motion sensing light switches don't work properly, so the lights and bathroom lights turn on and off all night long. The rooms are very small, as shown when booking. The fridge just freezes all the food and drinks in it. The exterior seems very well kept, and the staff was helpful. The location is great, you can walk to almost anything you could want.
7 nachten verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi Daniel,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So clean Excellent best one
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 14 mei 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 – Goed

Jonathan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will come back again and again.
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 14 mei 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Goed

omar

Positief: Netheid, staat van de accommodatie en faciliteiten
Not enough pillows and they were flat to begin with. I paid 30 extra dollars for a late checkout and they still rushed me. Food around the area was great. Very close to old town tustin.
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 14 mei 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 – Ontzettend slecht

Carolina

Negatief: Staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 14 mei 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

Richard

1 nacht verbleven in april 2024

10/10 – Uitstekend

Andres

1 nacht verbleven in april 2024

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good staff
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Brian,Thank you for the perfect rating!! Maz K.#Team6

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good staff
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Brian,Thank you for the perfect rating!! Maz K.#Team6

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good staff
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Brian,Thank you for the perfect rating!! Maz K.#Team6

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good staff
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Brian,Thank you for the perfect rating!! Maz K.#Team6

4/10 – Matig

Tara Lynn, Corona

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This is a very tiny property. Not your typical Motel 6. Parking was absolutely horrible.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 30 apr 2024
Hi Tara Lynn, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 – Uitstekend

Jesus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo perfecto, la atención apropiada y muy al pendiente
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 30 apr 2024
Hi Jesus, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 – Matig

carlos s., Tustin

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 18 apr 2024
Hi Carlos,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 – Uitstekend

Aaron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice to me and made check in and check out very simple! The room was nice. The shower took a while to heat up but once it did it was great. The water pressure is good here! I liked the kitchenette in my room!
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this property.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 11 apr 2024
Hi DavidWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 – Ontzettend slecht

Cinthya

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 4 apr 2024
Hi Cinthya, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 – Uitstekend

Oscar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It liked the place. Quite and very easy to deal with
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 19 mrt 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Brian

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in maart 2024
Reactie van Nancy Y. op 19 mrt 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 – Redelijk

DUCK HYUN

Positief: Personeel en service
the room was too small and very old.
2 nachten verbleven in februari 2024
Reactie van Nancy Y. op 7 mrt 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Goed

Seongyun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quite clean. Should ask wifi password. No frige in room
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 7 mrt 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirty. Water pressure literally hurt. Bed was uncomfortable. But mainly the bathroom was disgusting
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 27 feb 2024
Hi Traveler,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 – Uitstekend

Amber

7 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 27 feb 2024
Hi Amber,Thank you for the perfect rating!Lilith#Team6

6/10 – Redelijk

Miriam

1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 feb 2024
Hi Miriam, We are glad you enjoyed your stay!Maz K.#Team6

2/10 – Ontzettend slecht

Priscilla

There was roaches in the room
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Priscilla,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Debbie

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty, small rooms
The rooms are small and haven’t been updated in years. The A/C was filthy and covered in some mystery sticky substance as was most of the rest of the room including the doors. I’m used to a Motel 6, and this place is still beyond sketchy and dirty. Nice area of town though.
4 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 23 jan 2024
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 – Redelijk

Lizbeth

Reisde met partner
Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Marla

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Amber

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Surprising Stay For The Price
Very impressed with the cleanliness and look of the room. They can't really control the overall "behavior" of guests, so I won't complain it. Within the room, you won't be disappointed with the stay.
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 12 dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 – Ontzettend slecht

Erich

1 nacht verbleven in november 2023

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The owners are amazing and so incredibly patient and generous!! Thank you ☺️
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 25 okt 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 – Ontzettend slecht

Luis

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy deteriorado,sucio, gente drogada y sucia alojadas. Baño muy anti higiénico y usado sin limpiar para rentar y cobijas rotas y sucias. En general sucio y deteriorado
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 25 okt 2023
Hi Luis, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Uitstekend

Michael, la quinta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 26 sep 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 – Uitstekend

josue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleaner than most “HOTELS” even though this is a motel.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 13 sep 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
One of the rooms shutters were broken so we couldn’t close it all the way, second room had cigarette burns in blanket on bed and the bathroom was dirty and had graffiti artwork behind the tv and smelled like cigarettes.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Yeisen

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had people outside just walking, felt unsafe. Upstairs just people hanging around looking what was going in. The room was disgusting. Patched walls. Definitely not worth booking. Not worthy to be a motel 6.
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 30 aug 2023
Hi Yeisen,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 – Ontzettend slecht

Long

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst experience ever.
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 24 aug 2023
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good luck trying to get a refund
The overall experience was ok. I grew up in the area and came down with my boyfriend to visit family. I had initially booked our stay for 2 nights. My boyfriend wanted to stay an extra night and wanted his card to be charged instead of mine. They charged his card for a new room instead of adding another night to our current room and so we got locked out of the room we were staying in. We went back to the office and explained again that we already had a room booked and just wanted the extra night. They said they wouldn't be able to use his card since my name was on the booking. They said they would cancel the payment on his card and only mine would be charged. It has been months and the charge was never refunded on his card. It's in an area I am familiar with which is nice but I don't think I'd book again just because it's been a hassle to get the money back.
2 nachten verbleven in maart 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 – Redelijk

Robert

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Tammy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet, clean, friendly
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 7 jul 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Teena

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If I keep leaving positive reviews then people will stay here too much and there won't be room for me
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 28 jun 2023
Hi Teena,Thank you for the perfect rating!!Lilith#Team6