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Beoordelingen van Paradiso Resort Kingscliff

4 out of 5
Paradiso Resort Kingscliff
78-80 Marine Parade, Kingscliff, NSW

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 195 van 549 beoordelingen" "
Gastenscore: 8 - Goed. 202 van 549 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 549 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 549 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 549 beoordelingen" "

7,6/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Dianne

Reisde met partner
Positief: Netheid
Bar stools were old & uncomfortable. Lounge peeling. Toilet button broken. Light in main bathroom often flickers.
5 nachten verbleven in april 2024

8/10 – Goed

Bob

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

8/10 – Goed

Mohan

Positief: Staat van de accommodatie en faciliteiten
All were good, only thing the property need a pest control, as few cockroaches were spotted inside the living area and bathroom
3 nachten verbleven in april 2024

10/10 – Uitstekend

Graham

3 nachten verbleven in februari 2024

8/10 – Goed

Daniela

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Our unit has no windows on lounge area and the bedroom window was closed and facing a dirty closure. The swimming pool was too small for all guests without a shade and four sun beds , no umbrellas and a small table with four chairs. I was very disappointed because we expected more of this resort on the Main Street in Kingscliff…
3 nachten verbleven in februari 2024

8/10 – Goed

Sue

Living area not cleaned. Found food, felt tip pens, toys under the sofa cushions. Otherwise a lovely stay Thanks
4 nachten verbleven in januari 2024

10/10 – Uitstekend

jazmin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
From checking in to checking out we loved our stay at Paradiso. The staff are amazing and so Helpful. Our stay was lovely the 3 bedroom apartment was right up From the pool area and plenty of space and everything supplied. Beds were very comfy and air con worked a treat. Great for families. Thanks again for a great stay.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Central location to both the Beach and restaurants. Loverly sized family room for myself & 3 adult children .
2 nachten verbleven in januari 2024

4/10 – Matig

Brett

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
I have stayed on many occasions over the years at Paradiso. Haven’t stayed in over 4 years and it’s looking very tired and needs a complete renovation! There was mould on the bathroom ceilings and the blinds, the couches are falling apart, holes in the walls, water leaking from the bathrooms, kitchen cupboards doors coming off the hinges and the tiles are stained and piping off the floor. I had to go though and wipe down all the hard surfaces and vacuum the floors as it was not clean! The fans have a nice thick layer of dust, absolutely gross.
5 nachten verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
One star
This resort is very run down and requires a giant gurney treatment throughout the resort. We stayed at a ground unit that had no natural light nor a dining area other than stools by the kitchen bench. As per other reviews the location is sensational but that’s the only positive.
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Donnalee

7 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The only good thing about this place is the location. This accommodation is the most disgusting place that we have ever stayed. From the dishes needing to be washed before we could use them, the floors both tiles and carpet being absolutely disgusting the whole place is in urgent need of a deep clean. Mould on the blinds, filth in the entrance area and rat poo under the lounge! The carpark has no ventilation and we measured 40 degrees C. On a day where the outside temperature was 24 Deg. C. The stench in the carpark is shocking. The entire building needs pressure washing, repairs and painting; and new management judging by the previous reviews. Staff on arrival were friendly. We will never stay here ever again!
5 nachten verbleven in december 2023

10/10 – Uitstekend

Melissa

3 nachten verbleven in december 2023

10/10 – Uitstekend

Ekraam

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023

10/10 – Uitstekend

Kiran

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Aziz

Reisde met familie
Positief: Netheid, comfort kamer
We checked in late and were given a code to retrieve the keys from the after hours vault. However, the code did not work due to some payment issue between hotels.com and the property. Fortunately the property manger was kind enough to answer our message on the emergency number late at night and promptly came over to hand us the keys and said she would resolve the payment issue the next day. Thereafter, it was all smooth and comfortable. Excellent location on the boardwalk, beautiful view. Strongly recommend a stay here.
4 nachten verbleven in december 2023

4/10 – Matig

Pat

5 nachten verbleven in december 2023

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, voorzieningen
Our unit was enormous, you could convert part of the lounge to a bedroom but wasn’t sure what you sleep on. Pool is in the middle so echoes a bit when kids playing. There could have been some more signs for the room, getting out of the lift I wasn’t sure which staircase to take and then which way to go. Missing hairdryer and office didn’t have a spare. Great after hours checkin and instructions
2 nachten verbleven in november 2023

10/10 – Uitstekend

Todd

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely spot to stay. Starting to need some maintenance.
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Sue

Negatief: Staat van de accommodatie en faciliteiten
The property is in a fantastic location but maintenance is lacking.
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Cascie

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Nicole

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property was not cleaned well, hair in bathroom, cutlery glasses & crockery not clean, ceiling fan in main bedroom dirty, rangehood falling off, kitchen sink tap sprays water when in use, cupboard in kitchen off its hinges, screen door in main bedroom could not be locked, double sliding doors into bedroom not secure on a track. Have stayed here before but this time was not impressed with the room and the cost.

2/10 – Ontzettend slecht

Terence

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The place was dirty we left early
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent position and property with views to die for. The rooftop spa was disappointing as it needed work done to the spa to make it user-friendly. There was a bad odour coming from under the spa making it not an enjoyable experience. I would still give the property 4 out of 5 stars
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Rahul

Reisde met familie
Negatief: Netheid
3 nachten verbleven in juli 2023

8/10 – Goed

Nicola

7 nachten verbleven in juni 2023

8/10 – Goed

Nyrelle

3 nachten verbleven in april 2023

8/10 – Goed

Sonia

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The location is excellent, close to the ocean, and lots of cafes and shops. Very spacious apartment and friendly reception staff. It was a very hot week weather-wise so the apartment was warm and stuffy because the air con couldn’t cope but other than that it was comfortable for our needs.
5 nachten verbleven in maart 2023

4/10 – Matig

Julie

Reisde met een groep
Negatief: Netheid, comfort kamer
Very tired
Thus was a return visit. After the first time we didn’t think we would stay head again as there were many issues with cleanliness, comfort etc. decided to give another try as location is great. Unfortunately no improvement. Blood on tiles in shower and wall. Public hairs on floor around toilet. Furniture very old and not at all comfortable . Very very tired property, in much need of a really good clean, paint and spruce up.
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Rebecca

1 nacht verbleven in februari 2023

8/10 – Goed

James

Reisde met een groep
Positief: Comfort kamer
What an amazing location , so close to everything. We had a 3 bed oceanview rooftop that was large and had everything we needed. Will definitely stay there again
7 nachten verbleven in januari 2023

8/10 – Goed

Marisa

Positief: Comfort kamer
Negatief: Netheid
7 nachten verbleven in januari 2023

8/10 – Goed

Sophie

Reisde met familie
Negatief: Netheid, voorzieningen
Our family would return here because the location is perfect. Our late check-in was easy. Otherwise, the property needs a bit of work; a general tidy-up to remove the 'junk' from the cupboards would be a good start. Communication with the property manager was pretty average.

8/10 – Goed

Carolyn

Reisde met familie
Negatief: Netheid
Great Location
Great location but cleanliness was disappointing- beds were fresh and clean but general cleaning of the apartment was not as expected. Great facilities within our apartment for a lengthy stay
10 nachten verbleven in januari 2023

8/10 – Goed

Aaron

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Kingscliff is a lovely place to visit and the Paradiso resort is well positioned to take advantage of all the town has to offer. Like other reviewers, however, we found the accommodation to be unclean. Although this was rectified when we raised it, it seems like there is an ongoing pattern of uncleanliness (given the multiple reviews that raise this issue) that needs to be addressed.

2/10 – Ontzettend slecht

Nat

Negatief: Comfort kamer
☹️ disappointed
We were really disappointed as our apartment was cancelled within a few Weeks of Xmas. The rest of our extended family were all staying there so we were unable to spend time with them We were able to rebook at north coast as the cost of anything in Nsw was prohibitive with the notice we got. Thankfully as this was our only 5 days off as a family for the year.
5 nachten verbleven in december 2022

8/10 – Goed

Jason

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We stayed in a rooftop spa apartment, which costs a fair bit more than the standard rooms. The view of the ocean from our room and from the roof where the spa is was beautiful and definitely worth the extra money. The room lacked a few things such as tea towels and the dryer lint filter was missing, but overall it was in okay condition. The standard rooms that we saw all had white plantation shutters at the front near the walkway thoroughfares and did not offer privacy for the people staying in them if they wanted a breeze in their rooms. I probably wouldn't stay in one of those rooms. Keep in mind that the pool is very small so you will do most of your swimming at Kingscliff beach or in Cudgen Creek. I highly recommend bringing a mask and snorkel to swim along Cudgen Creek as the fish love to congregate between the boat ramp and the mouth of the river. There are many tropical fish to observe and it's great for kids. The reception hours are not very long, so make sure you arrive early and don't make inquiries after business hours. Don't forget to make sure you have the wifi password when you collect your key. We forgot to ask and there are no information books about the apartment or the area in the unit at all. We had to phone and ask as it wasn't included in the key package like it was meant to. Overall, I would probably return to Paradiso and certainly to Kingscliff as it is a beautiful place away from heavy traffic and it has many great restaurants to eat at.

6/10 – Redelijk

Christine

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

John

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
Good location, but it is a noisy place

6/10 – Redelijk

Vanessa

Positief: Netheid

8/10 – Goed

Gavin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great sized apartment and kitchen facilities
2 nachten verbleven in december 2022

10/10 – Uitstekend

Brett

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked the whole property, everyone was friendly. Maybe could have a bath tub.

4/10 – Matig

Julie

Reisde met familie
I was overcharged even though I queried the cost Prior. I still have not been refunded. I was not the only one this happened to. I could hear a man vomiting upstairs another having an angry argument, the traffic was loud. For the price of the room, I expected a better experience and the room could have a bit of an update.
2 nachten verbleven in november 2022

6/10 – Redelijk

Kylie

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid
Our apartment smelled of smoke, was dark and older than expected. It needed to be cleaned better too. Good location but a lot of money for what we got.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Brian

Positief: Netheid
3 nachten verbleven in oktober 2022

8/10 – Goed

Wayne

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
Room 24 fridge had beetroot juice stain in fridge and underneath the couch was really dirty. On leaving I check under couch for kids toys. There a half broken glass. Not very safe.
4 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, comfort kamer
Property is disgusting and rooms not clean and maintenance issues not fixed. Didn’t stay and checked out after getting room keys.
3 nachten verbleven in september 2022

6/10 – Redelijk

Tracy

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The place is in a great location, however it needs a full make over! Furniture was dirty and so was the room.
4 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Comfort kamer
Bad Accommodation group to book through!
It was ridiculous that we got relocated to a totally different property (in Cabarita). This new property was nowhere near as good and is much cheaper. All we got was a late check-out, even though we asked for a credit to be used in the future for the difference. The property also had bad bedding and was dirty.
3 nachten verbleven in september 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
Poor standard of accommodation
This property is in a very bad state of repair. Maintenence has not been kept up overall and the units themselves are in need of cleaning, basic maintenance and renovation.
3 nachten verbleven in september 2022