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Beoordelingen van The Lalit Laxmi Vilas Palace

4.5 out of 5
The Lalit Laxmi Vilas Palace
Opp Fateh Sagar Lake, Udaipur, Rajasthan

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 64 van 134 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 134 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 134 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 134 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 134 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Miriam

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was close to the lake and had a great view and was close to nearby attractions. The hotel lacked an elevator, gym, pool and was older. I don’t mind and older hotel which is nostalgic but it needed some amenities. Restaurants were convenient.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Rishi

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cancel Your Trip Rather Than Staying Here
I went ahead and booked this property because of the name "Lalit" and to this date i regret having stayed here. - The rooms were untidy with several cockroaches roaming freely inside the room. - The key card to enter the room never worked as the locks are so old. - The bathrooms were terrible and this is the reason they do not have clear picture of the room and washrooms displayed on their website. In fact the entire property is in a state of shambles. - To make matters worse the staff is untrained and have no association with the word "Hospitality". - While dining at the restaurant the server came to clear the plates atleast 3 times while we were still dining. We finally had to ask her "Why is she in such a hurry to clear the plates without seeing that the people are still dining". - I requested for an extra bed and the reception kept repeating it would be "2500 + Tax". Having said that i have no objection to the charges the same thing was repeated at least 10 times and they were not done here they actually came to my room with a hand written charge declaration and asked me to Sign it. - Having dined at several top class restaurants the drinks always come with free soda and water but because the property is so poorly managed we were billed for soda and water and drinks were already way too overpriced considering the properties' conditions and class. My recommendation would be to cancel your trip rather than having to go through the ordeal of staying here.
1 nacht verbleven in maart 2023
Reactie van showrya vardhan op 6 apr 2023
Dear Guest,Namaskar!!!Thank you for your feedback!!!

8/10 – Goed

satya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lake view from hotel front yard was amazing. The staff was great. The food cost was over priced. The new year gala event singers were really bad. But the food and DJ was good. They charged 8K INR for my 15yr old kid.
Reactie van Devendra Singh Parihar op 22 feb 2023
Dear Guest,Thank you for your feedback.we look forward to welcoming you at The Palace.

10/10 – Uitstekend

sangeeta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice property with million dollar views !
Reactie van Nafis op 7 jan 2023
Dear Guest,Thanks for the Feedback.

6/10 – Redelijk

Prashant

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hotel location is good but other amenities are average.
1 nacht verbleven in november 2022
Reactie van Nafis Ahmed Sheikh op 4 dec 2022
Dear Guest, Namaskar! Thanks for Your Feedback.

6/10 – Redelijk

tanvi

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
the property location is nice, but there is nothing to do. There is only a snooker table available and a lawn. They can add a few activities for guests. Also due to covid the restaurent had very limited menu
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Ashish

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

6/10 – Redelijk

Jigarkumar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overrated just because of "Palace" name tag
We stayed for one night. We were disappointed in knowing that it is actually not a heritage palace property but a heritage building that was designed like a palace. There is no good parking for car also. The waiting room at reception was small which got crowded during rush hours. Food was too costly. It is overrated in name of palace.
1 nacht verbleven in december 2021
Reactie van Mayuri Gupta op 19 jan 2022
Dear Mr.Kumar, Namaskar! Thank you for sharing your positive feedback of the hotel. Our endeavor always remains to offer the very best to all our guest.I would like to inform about our property that it is a 111 years old Original Heritage palace and since it is a heritage that is why our hotel lobby is not very big as we could not able to make any changes in original architecture.Hotel also have a huge parking area and best lake view and garden area However still you did not like the property, it is as your choice and I want to apologies if any inconvenience cause to you. Regards

10/10 – Uitstekend

Chirag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Visiting Udaipur from New York
Staff is very welcoming and friendly. Hotel is very clean
3 nachten verbleven in maart 2020
Reactie van Pinak Bhattacharjee op 17 mrt 2020
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Lalit for two nights. We had a great stay at the hotel. The hotel is tucked away from the bustling city on a hill overlooking Fathesagar, but still close enough to the action. It’s a well maintained well manicured property that was very clean. The staff was also great. The price point on this hotel was also great. While not as luxurious as the Oberi or Lake Place it was a still a luxurious hotel at a great price point.
1 nacht verbleven in februari 2020
Reactie van Pinak Bhattacharjee op 23 feb 2020
Dear Guest, Thank you for your feedback. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
All you’re paying for is the lake view. Compared to other Lalits, the fabric of this property is worn out. Needs new beds, a better layout in their restaurants, and also better food offerings. Quality was lacking and you expect a lot more for the prices they were charging.
3 nachten verbleven in februari 2020
Reactie van Pinak Bhattacharjee op 14 feb 2020
Dear Guest, Thank you for your feedback. I regret to note your experience did not lived up to your expectation. I am glad that you liked the view from the hotel. Each of the issues mentioned by you are a food for thought and action for us. I have made a careful note of all the feedback you have shared and I assure you each points is taken with complete seriousness it deserves. Meanwhile apologies once again & look forward to welcoming you back soon to enjoy the authentic limitless The LaLiT hospitality. Warm Regards

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bel hôtel dans demeure ancienne
Bel hôtel dans une demeure historique. Vue imprenable sur le lac de l’île de Nehru garden. Choisir une chambre avec vue sur le lac. Bon service et bel accueil. Restaurant correct.
2 nachten verbleven in februari 2020
Reactie van Pinak Bhattacharjee op 11 feb 2020
Cher invité, Merci de nous faire part de vos commentaires. Nous sommes absolument ravis de constater que vous avez trouvé notre équipe extrêmement utile tout en fournissant le service client le plus incroyable. Nous sommes vraiment chanceux d'être situés dans un environnement aussi surréaliste et nous nous efforçons de fournir une expérience digne de cette bonne fortune. Mon équipe et moi-même nous réjouissons de vous accueillir à nouveau dans notre palais. Meilleurs voeux,

10/10 – Uitstekend

Johannes

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Sunset
The hotel is amazing. Nice rooms, wonderful location and view, yoga and spa treatments. Would highly recommend to anyone who is staying in Udaipur.
1 nacht verbleven in januari 2020
Reactie van Pinak Bhattacharjee op 2 feb 2020
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

8/10 – Goed

Davinder

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Pinak Bhattacharjee op 10 dec 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2019
Reactie van Pinak Bhattacharjee op 6 dec 2019
Dear Mr. Paul, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
An average hotel
Not luxury Just an average hotel Breakfast selection is limited mostly vegetables
1 nacht verbleven in november 2019
Reactie van Pinak Bhattacharjee op 11 nov 2019
Dear Guest, Thank you for the feedback. I regret your experience with us did not lived up to your expectation. While I write this, we have taken up the points extremely seriously and are on our way to address the same. I would assure you of a better experience on your next visit and hope you see this one as an exception. Warm Regards

10/10 – Uitstekend

Zorik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Pinak Bhattacharjee op 14 okt 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 – Redelijk

Charu, Jaipur

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Stragely at check in i was given a double bed room instead of palace suit. Palace suit was far expensive then double bedroom and my booking was fully paid. After insisting, palace suit was then given as a favour. Felt little cheated with this act !!!
3 nachten verbleven in september 2019
Reactie van Pinak Bhattacharjee op 28 sep 2019
Dear Ms. Mathur, Thank you for sharing your feedback. We regret to note your experience upon arrival. The room offered to you on arrival was a Palace suite on our heritage wing. Later on your request your room was shifted to the one which you preferred. The average size of our Palace suite is 500 SqFt, though some has varied size considering our heritage structure. I extend my apologies for the experience and look forward to welcome you back again. Warm Regards

10/10 – Uitstekend

Amit

1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Pinak Bhattacharjee op 1 aug 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 – Goed

JITENDRA

Positief: Netheid, personeel en service
3 nachten verbleven in juli 2019
Reactie van Pinak Bhattacharjee op 31 jul 2019
Dear Mr. Jitendra, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 – Goed

Haemin

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Beautiful hotel overviewing the lake
Good hotel overviewing Udaipur lake. However, the distance to the city is bit far. Overall, very enjoyable stay!
1 nacht verbleven in juni 2019
Reactie van Pinak Bhattacharjee op 30 jun 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 – Goed

Mitul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2019
Reactie van Pinak Bhattacharjee op 10 jun 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Bindiya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Memorable stay
Amazing property,views and impeccable service! Would love to visit again
2 nachten verbleven in mei 2019
Reactie van Pinak Bhattacharjee op 10 jun 2019
Dear Guest, Thank you for taking the time and sharing this review. We are absolutely delighted to note that you found our team to be extremely helpful whilst providing the most amazing customer service. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. My team and I look forward to welcoming you back at our Palace. Warm regards,

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in mei 2018
Reactie van Pinak Bhattacharjee op 5 apr 2019
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a tranquil setting in country that can be chaotic at times. The views and sunsets were to die for, such a wonderful way to finish our 3 week stay in India. Rooms and staff were excellent and well worth paying a bit extra for. Nice touches like bagpipes and band playing in the afternoon (who would of thought). Highly recommend. Gary and Catherine Australia
2 nachten verbleven in maart 2019
Reactie van Pinak Bhattacharjee op 20 mrt 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 – Goed

jacques

Positief: Netheid, personeel en service en comfort kamer
Ask for a room with a view
Away from the busy part of the city, hotel offers quiet environment. Comfortable bed, Condition of the bathroom (leaking shower, hair dryer from an old age) could be improved. Breakfast buffet quite limited. Staff attentive.
2 nachten verbleven in maart 2019
Reactie van Pinak Bhattacharjee op 5 mrt 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. It gives us great pleasure to read that you enjoyed your stay with us. I regret the experience you have had at our Palace. While I write this, we have taken up the points extremely seriously and are on our way to address the issue. We look forward to welcome you back at our Palace! Warm Regards,

8/10 – Goed

Anirban

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2019
Reactie van Pinak Bhattacharjee op 5 mrt 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in februari 2019
Reactie van Pinak Bhattacharjee op 5 apr 2019
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Reagrds,

8/10 – Goed

Anji

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with spectacular views over the lake- just missed a swimming pool but was a great place to stay
3 nachten verbleven in januari 2019
Reactie van Pinak Bhattacharjee op 24 jan 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Pinak Bhattacharjee op 17 jan 2019
Dear Guest, Thank you for choosing to stay with us and sharing the rating. . I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

6/10 – Redelijk

Stephanie

Positief: Personeel en service
Room smell mildewed and bathroom old and mildewed as well Staff and service were very good and super friendly and helpful
2 nachten verbleven in januari 2019
Reactie van Pinak Bhattacharjee op 12 jan 2019
Dear Guest, Thank you for the feedback. I regret the experience you have had at our Palace. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 – Uitstekend

Devashis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice stay; warmth in service every where; good breakfast; great view of the lake from hotel front (only few rooms have that view from room itself). Heritage look. But, huge traffic jams reaching the location on weekend - seems like this city's nature. Also, no bath tub, only shower room.
2 nachten verbleven in december 2018
Reactie van Pinak Bhattacharjee op 6 jan 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
160+ yr old heritage villa maintained in excellent condition.
2 nachten verbleven in januari 2019
Reactie van Pinak Bhattacharjee op 6 jan 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 – Matig

Geverifieerde reiziger

3 nachten verbleven in december 2018
Reactie van Pinak Bhattacharjee op 8 jan 2019
Dear Guest, Thank you for your feedback. We regret the inconvenience caused to you during your stay at the Palace. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service and quality of room . ! Would highly recommend
1 nacht verbleven in december 2018
Reactie van Pinak Bhattacharjee op 31 dec 2018
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in november 2018
Reactie van Pinak Bhattacharjee op 31 dec 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location facing Fateh Sagar lake , awesome views of sunrise and sunset from the rooms and great hospitality, superb services and courteous staff
3 nachten verbleven in december 2018
Reactie van Pinak Bhattacharjee op 6 jan 2019
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in december 2018
Reactie van Pinak Bhattacharjee op 27 dec 2018
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice property facing the lake. Friendly service and good staff. Will recommend to friends and families
2 nachten verbleven in december 2018
Reactie van Pinak Bhattacharjee op 26 dec 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. We look forward to welcome you back at our Palace! Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in december 2018
Reactie van Pinak Bhattacharjee op 8 dec 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amzing Hotel with amazing view
2 nachten verbleven in november 2018
Reactie van Pinak Bhattacharjee op 20 nov 2018
Dear Mr. Antonio, Thank you for choosing to stay with us and sharing this review. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. . I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 – Goed

Devang, Nj

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay was very good . Food was good too. Kids friendly food is nice . Mr Ram floor in charge was at his best to keep guests happy.
3 nachten verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
4 nachten verbleven in november 2018
Reactie van Pinak Bhattacharjee op 20 nov 2018
Dear Guest, Thank you for reviewing us on Expedia! We regret to note we could not meet your expectation whilst your stay with us. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 – Uitstekend

akhil, delhi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel with great location , view of rooms , great food would recommend to all without any second thought...
3 nachten verbleven in november 2018
Reactie van Pinak Bhattacharjee op 18 nov 2018
Dear Mr. Akhil, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

satish, bangalore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent property and courteous staff. Had lake facing room. Food was good.
1 nacht verbleven in oktober 2018
Reactie van Pinak Bhattacharjee op 14 nov 2018
Dear Mr. Satish, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 – Uitstekend

Jay, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel near a lake. Hotel staff are professional and very nice. We enjoyed our stay!
3 nachten verbleven in oktober 2018
Reactie van Pinak Bhattacharjee op 4 nov 2018
Dear Guest, Thank you for choosing to stay with us and sharing such kind words of appreciation towards my associates. I am glad you had an excellent holiday with the us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

8/10 – Goed

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel over looking the lake and just a short tuc tuc ride from the centre of town.
2 nachten verbleven in oktober 2018
Reactie van Pinak Bhattacharjee op 4 nov 2018
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 – Matig

Rohit, Kolkata

Negatief: Staat van de accommodatie en faciliteiten
Nice view. But no swimming Poll & kid play station. Only view is Too Good, but no activity to do at Hotel.
3 nachten verbleven in oktober 2018
Reactie van Pinak Bhattacharjee op 28 okt 2018
Dear Guest, Thank you for sharing the feedback. I regret the experience you have had at our Palace. We consistently try to upgrade our infrastructure and facilities to meet the modern day discerning travelers. While doing so we also ensure the pristine glory of our Palace is restored. We look forward to welcome you back at our Palace! Warm Regards,

8/10 – Goed

Chanchal, Kolkata

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Nice Hotel with Less Experienced Staff.
Hotel location is nice. Food qwatity is satisfactory. Meal cost is high. Rooms are big, clean, but can be improved further. Kids area -Not organized well. Limited to 3 items and very far and at a lower part. To reach there you one has to go down 70+ steps and again climb up same steps. Its a hard work. No swimming pool.
3 nachten verbleven in oktober 2018
Reactie van Pinak Bhattacharjee op 21 okt 2018
Dear Guest, Namaskar! Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. Each of the issues mentioned by you are a food for thought and action for us. We look forward to welcome you back at our Palace! Warm Regards,