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Beoordelingen van Eastland Suites Hotel & Conference Center

2.5 out of 5
Eastland Suites Hotel & Conference Center
1907 N Cunningham Avenue, Urbana, IL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 437 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 341 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 1000 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service
Thank you
2 nachten verbleven in mei 2024
Reactie van Tamala AGM op 20 mei 2024
Thank you for staying with us!

8/10 – Goed

Maureen

Positief: Netheid
5 nachten verbleven in mei 2024
Reactie van Tamala AGM op 20 mei 2024
Thank you for staying with us

10/10 – Uitstekend

Courier On Demand, LLC Darren Hursey

Reisde met een groep, Zakenreiziger, Reisde met huisdieren
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dark in some places on the property Overall npt bad
1 nacht verbleven in mei 2024
Reactie van Tamala op 15 mei 2024
Thank you for staying with us!

8/10 – Goed

sumi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good
1 nacht verbleven in mei 2024
Reactie van Tamala AGM op 14 mei 2024
Thank you for staying with us!

8/10 – Goed

Kai

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
There's a bad smell in the room.
1 nacht verbleven in mei 2024
Reactie van Tamala AGM op 14 mei 2024
I am so sorry there was an issue with your room. Please always let the front desk know so they can get that issue resolved immediately. wee will try to figure out what roomyou was in to see what the smell is. Thank you for letting us know.

2/10 – Ontzettend slecht

Vijay

Positief: Netheid
Check in process was time consuming.. credit card machine was nkt working
1 nacht verbleven in mei 2024
Reactie van Tamala AGM op 10 mei 2024
I am sorry about the credit card machine. They were doing and upgrade and it was slow and not working correctly. The upgrade is done and it is working fine. I am sorry for the inconvenience

10/10 – Uitstekend

Victor

Positief: Netheid
3 nachten verbleven in mei 2024
Reactie van Tamala AGM op 14 mei 2024
Thank you for staying with us!

10/10 – Uitstekend

Dawn, Independence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness. Great breakfast options. Swimming pool was warm. Nice amenities for the price & easy off & on I-75
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 8 mei 2024
We are happy you had a great stay. Thank you for staying with us!

4/10 – Matig

David

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very dated.
2 nachten verbleven in april 2024
Reactie van Tamala op 29 apr 2024
Our property is an older property, but it is very clean. We just remodeled 16 rooms. You may have not got one of the remolded rooms.

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I forgot my id and was in town for marathon weekend and the front desk let me use my sisters id plus my insurance to get in no problem! Gave me peace of mind the night before the big race!
2 nachten verbleven in april 2024
Reactie van Tamala AGM op 29 apr 2024
Thank you for staying with us!

6/10 – Redelijk

aneta

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 29 apr 2024
Thank you for staying with us!

8/10 – Goed

Jennie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was well maintained but everything seemed very cheap. Like everything was new, but the cheapest new they could get. The pool is amazing and warm. The food was good but seemed like it had been sitting out a long time. Signs around the building reminding people of rules were off putting to me. Bed were comfy. Blankets and pillows left a lot to be desired. A lot of parking. Very clean and we felt safe. Overall I would stay again.
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 29 apr 2024
We are sorry about all the signs. We have guest from time to time check in and think they can do things that disturbs other guest

8/10 – Goed

Arpan

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice large pool, clean room. Ice machine is broken, some areas dark and rundown, breakfast options were average.
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 29 apr 2024
We are so sorry about the ice machine. A party has been ordered. Also, guest can ask the front desk for ice anytime, and we will be glad to get it for you. Thank you for staying with us!

2/10 – Ontzettend slecht

Yulian, Aurora

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
150$ per night? seriously? King size and sofa bed? unwashed, with stains on the bed sheet, Max price this «MOTEL» is 30$. Oh sorry, complimentary lunch is OK
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 23 apr 2024
I am so sorry there was an issue with you room. Please always contact the front desk if there is an issue with your room. They will be happy to move you to another room or send housekeeping to your room. Sorry you experienced an issue with your room.

2/10 – Ontzettend slecht

Justin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 24 apr 2024
We are not sure what happen with your reservation. If you contacted the front desk, they would happy to correct whatever the issue was.

10/10 – Uitstekend

Olha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 22 apr 2024
Thank you for staying with us!

8/10 – Goed

matthew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 18 apr 2024
Thank you for staying with us

10/10 – Uitstekend

Sheetal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location close to campus! Clean and spacious rooms! Stayed for mom’s weekend and they also provided shuttle service to and from campus ! Will def stay here again !! Thank you !!
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 15 apr 2024
Thank you for the kind review of our property. Thank you for staying with us!

10/10 – Uitstekend

Amanda Van

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 16 apr 2024
Thank you for staying with us!

8/10 – Goed

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eastland Suites used to be our favorite hotel in Urbana, IL because it was sparkling clean, the beds comfortable, quiet and the price is more reasonable than other same class hotels prior to Covid. It appears that it is short of manpower like other service industries after Covid. Over all though it is still a decent hotel. We will still be customers.
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 15 apr 2024
We appreciate you staying with us and we do strive to have the rooms very clean. Thank you for staying with us!

10/10 – Uitstekend

Mikell

1 nacht verbleven in april 2024
Reactie van Tamala AGM op 8 mei 2024
Thank you for staying with us!

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is an inexpensive, comfortable place to stay in Urbana. The property is a little old, but it is well maintained. I've stayed in much more expensive places in town that were not as well maintained.
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 10 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

Terry

2 nachten verbleven in april 2024
Reactie van Tamala AGM op 8 mei 2024
Thank you for staying with us!

10/10 – Uitstekend

Min, Niskayuna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property in good condition
1 nacht verbleven in april 2024
Reactie van Tamala AGM op 2 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

Jacob

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tamala op 19 mrt 2024
Thank you for staying with us!

4/10 – Matig

Zoe

Reisde met een groep
Positief: Voorzieningen
Are bathtub was not clean the toilet would not flush and the lights would not turn on.
1 nacht verbleven in maart 2024
Reactie van Tamala op 14 mrt 2024
I am sorry you experienced and issue at our hotel. I do not have a registered complaint for this issue during your stay. The lights in the room are touch lights on the wall. If you experience and issue at our hotel during your stay, please contact the front desk immediately so they can get those issues correct or move you to another room.

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel looks like it used to be apartment complex. The room was not very clean never still hair In the tub and it was still dirty. The breakfast was terrible. All in all it's a glorified motel six, not worth the money
1 nacht verbleven in maart 2024
Reactie van Tamala AGM op 4 mrt 2024
I am so sorry you experienced an issue during your stay. The hotel would be happy to correct the issues during your stay if you let the front desk know.

4/10 – Matig

Doug

Reisde met familie
Negatief: Netheid
We unfolded the sleeper sofa and there was mouse dirt in the bedding. They changed us to a different room and the sleeper had crumbs in that bed. There was a loud party at the hotel. Woman was screaming and yelling and the police had to come.
1 nacht verbleven in februari 2024
Reactie van Tamala AGM op 4 mrt 2024
I am so sorry there was an issue with your stay. I have sent your review to housekeeping department to get the couch bed corrected. You are correct. There was a couple that checked into the hotel and had an issue. Our staff, contacted the police and had them removed to keep them from disturbing other guest. I am sorry it affected you.

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Tamala AGM op 4 mrt 2024
Thank you for staying with us!

10/10 – Uitstekend

Joseph

1 nacht verbleven in februari 2024
Reactie van Tamala AGM op 7 feb 2024
Thank you for staying with us

6/10 – Redelijk

DON

Positief: Netheid, comfort kamer
Less than expected
The room itself and its amenities were very good. It was the rest of the stay that was disappointing. The hallways are dilapidated. Large and old holes in the carpeting. Checkin was disappointing and painful. No one was at the front at 9 pm. A sign said clerk would return in 15 min. It wasnt that long but uncomfortable waiting when you are tired from a drive and other activities. Although i had printed my reservation the clerk ignored any onformation on it and i had to go through a torturous checkin -- dramatic, but i was tired. Then the eke tronic credit card scanner rejected my card twice and the clerk had to slo-o-wly enter ut by hand. Breakfast a miserable experience. The milk dispenser was working. Gallon jugs of white and chocolate milk were swimming in a washpan filled with ice. The juice dispenser wasnt working. Warm juice in a carafe was set on the counter. The coffee machine wasn't working. The attendant pointed out instant coffee was availble -- he rattled a coffee carafe with instant coffee flakes to make one's own. If one doesnt return the room key card it is charged to your account -- but thexsugn didnt say how much. Ut us u likely this will be first option the next time i stay in the area.
1 nacht verbleven in december 2023

8/10 – Goed

Valerie

Positief: Netheid
Eastland Suites
We stay here a lot while traveling to see family. The price is good. It is usually very clean . The beds are comfortable. It’s close to everything.
1 nacht verbleven in december 2023
Reactie van Ahmed op 19 dec 2023
Thank you for the great review of our property. Thank you for staying with us!

6/10 – Redelijk

Veronica L

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent place
Stay was great we were there for 2 nights... 2nd night they put a couple above us there kids ran around til 1 am stomping n screaming ... we had to get up at 6 am for work
1 nacht verbleven in december 2023
Reactie van Ahmed op 19 dec 2023
I am so sorry you experienced an issue with noise for your stay. Always contact the front desk right away so the issue can be corrected. Thank you for staying with us!

2/10 – Ontzettend slecht

ANTON

2 nachten verbleven in november 2023
Reactie van Ahmed op 19 dec 2023
I am so sorry you experienced an issue with your stay.

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I enjoy when I walk into a room and fresh bed linen and washroom have all essentials you need. It's always comfortable when I stay.
1 nacht verbleven in december 2023
Reactie van Ahmed op 19 dec 2023
Thank you for the great review of our property and thank you for staying with us!

10/10 – Uitstekend

Jennifer

2 nachten verbleven in november 2023
Reactie van Ahmed op 19 dec 2023
Thank you for staying with us!

4/10 – Matig

Serina

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
So many things on property were out of order, such as water fountain, ice machine, juice dispenser at breakfast. The fridge in the room was not working. Drainage was very slow in the shower.
1 nacht verbleven in november 2023
Reactie van Tamala AGM op 3 nov 2023
I am so sorry there was an issue with your stay.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Rug
Rug was not vacuumed. Felt dirty on feet.
1 nacht verbleven in november 2023
Reactie van Tamala AGM op 3 nov 2023
I am so sorry their was an issue with your room.

10/10 – Uitstekend

Michelle

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 2 nov 2023
Thank you for staying with us!

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing special but clean and quiet.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 2 nov 2023
Thank you for staying with us!

10/10 – Uitstekend

Holly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older property but cery clean and tisy
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 2 nov 2023
Thank you for noticing our property is clean and tidy. Thank you for staying with us!

6/10 – Redelijk

Jason

Zakenreiziger
The people at registration weren't very friendly. Didn't smile.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 30 okt 2023
I am so sorry there was an issue at our hotel. I appreciate you bringing this to my attention

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The food for breakfast was pretty bad. The food was cold on both days we were there, they did not have drinks, and the coffee dispenser was empty. Staff were very nice behind the desk and the room was fine. Great shower.
2 nachten verbleven in oktober 2023
Reactie van Tamala AGM op 30 okt 2023
I am so sorry about the breakfast, I will look into this to see what happen. I am sorry their was an issue.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasantly Surprised
I've stayed at many Champaign-Urbana hotels when attending Illinois Football home games. Had never stayed at Eastland Suites Hotel before and was pleasantly surprised. Both the grounds and the hotel facilities were clean and well maintained. The hotel serves a good hot breakfast too. I will definitely return on future trips.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 24 okt 2023
Thank you for your kind words of our property. Thank you for staying with us!

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Tamala AGM op 24 okt 2023
Thank you for staying with us!

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Argument right outside our room all night long. Ended with cops showing up in morning. Paint peeling off wall in bathroom. Couch was broke down and old. Over all was clean. Not comfortable.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 24 okt 2023
I am so sorry there was an issue with your stay. Anytime you have issues, please immediately call the front desk so they can get the issue corrected right away,

8/10 – Goed

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old building but clean
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 17 okt 2023
Thank you for staying with us!

8/10 – Goed

Daniel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean and updated. The staff was helpful.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 17 okt 2023
Thank you for staying with us!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, updated interiors, great staff
The owners have great job updating this former motel. The outside might look 1970's but the interior is 2023. Friendly and helpful staff.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 15 okt 2023
Thank you for much for staying with us!

8/10 – Goed

Marie

Reisde met familie
This property is quite beautiful and large. Be prepared to use a different entry door than the lobby to access your room. My room was spacious, clean and comfortable. However, the furniture in my room could be easily beautified with a coat of varnish.
1 nacht verbleven in oktober 2023
Reactie van Tamala AGM op 15 okt 2023
We are in the process of remodeling some rooms and getting new furniture in them Thank you for staying with us!