Dear Renek,Thank you for being our guest and thank you for your review. We're glad you enjoyed your stay with us at Austria Haus, Vail. Your brief comment sums up what all of our guests agree on, our "great location" in Vail Village. Naturally, there are other things our guests appreciate such as our smaller more intimate setting, Austrian atmosphere and more personal service.I hope we see you again soon. Summers in Vail are amazing with abundant flowers, green everywhere, hiking and biking. Sincerely, Paul Nygren, Resident Manager.

Dear Niels,Thank you for sharing your experience and your comments. And thank you for staying with us. The room you stayed in is next to the elevator, so I understand your experience. And I regret that you had a bad experience in that room. To be honest, this is the first time I've heard of a noise complaint from this particular room, but I understand that this was your experience. Regarding the "dated feel" of Austria Haus, the common areas are designed to capture a classic Austrian influence. Our guest rooms are in the process of a re-design to introduce more contemporary design features that travelers expect in a world-class resort village. Our buffet breakfast selection has evolved and continues to evolve. So, while we feature a different hot item daily, we continue to look at how to improve the selection of items. Currently, we are planning to eliminate some of the carb-heavy items and replace them with healthier choices and maybe an additional hot item choice. Thank you again for your feedback. We appreciate all feedback and we do act on suggestions as best as we can. Sincerely, Paul Nygren, Resident Manager.

Hello Ellen,Thank you for your review. I am glad to see that you enjoyed your stay with us at Austria Haus Hotel. And I welcome the opportunity to hear more about your impression of the condition of the property. You can reach me at the hotel. It would be a pleasure to host you again for your next visit to Vail. Kind regards, Paul Nygren, Resident Manager.

Hello Olln,Thank you for your review. As you know, travelers look to these reviews when making their travel plans. It looks like you enjoyed your stay, but it also looks like we needed an extra effort to earn that 5th star. I hope you visit us again, so we have the opportunity to earn that 5th star. Sincerely, Paul Nygren, Resident Manager.

Dear Paulina,Thank you for rating your stay with us. I am just disappointed that we obviously did not meet your expectations. And since we pride ourselves on our service, I would honestly appreciate the opportunity to talk with you personally regarding how we fell short. I welcome the opportunity to both learn more and to make this right. Sincerely, Paul Nygren, Resident Manager.

Dear Romelia,Thank you for sharing your experience with us. And, of course, I am thrilled that your experience here at Austria Haus Hotel Vail was a 10. We hope to see you again. Paul Nygren, Resident Manager

Hello Dan,Thank you for sharing the details of your experience with us. Yes, unfortunately, parking in Vail in the winter is expensive. Free parking is street parking, not ideal, and generally is a few minutes away via one of our many free bus routes. But I am thrilled that your experience at Austria Haus Hotel Vail was a 10. Hope to see you again soon. Paul Nygren, Resident Manager.

Hello Lizbeth,Thank you for sharing your experience with us. And we are all so very happy that your experience here at Austria Haus Hotel Vail was the "Best experience ever!" Wow! Marvelous. I hope we can host you again soon. Paul Nygren, Resident Manager

Hello Joseph,Thank you for sharing your experience with us. Here at Austria Haus Hotel Vail, we strive to provide every guest with a memorable experience. I'm glad you enjoyed your stay and I hope we see you again soon. Paul Nygren, Resident Manager

Dear Judy,Thank you so very much for your review. We greatly appreciate it and we know future travelers considering Vail CO appreciate seeing how you enjoyed your experience with us. At Austria Haus Hotel Vail we love sharing the more intimate Austrian experience with our guests. I'm so glad you enjoyed your stay and we look forward to seeing you again. Sincerely, Paul Nygren, Resident Manager.

Dear Elvira,Thank you for taking the time to share your experience with us, and with other travelers looking for a cozy and friendly place to stay in beautiful Vail Colorado. At Austria Haus Hotel, tucked away in Vail Village, we love to share this intimate, Austrian experience. We hope to see you again soon. Warm regards, Paul Nygren, Resident Manager

Hello Blake,I am very sorry to see you had a less-than excellent experience with us. I would sincerely like to hear from you to understand what we could have done differently to make your stay memorable for all the good reasons. If you contact me, it would be my pleasure to see what we can do to make up for your recent disappointing experience. Sincerely, Paul Nygren, Resident Manager.

Hello Valarie, Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed the staff.Thank you for you recommendation on breakfast, we will pass this along to our food and beverage department.we hope to host you here again soon!

Gracias por su amable revisión. Nos alegra saber que disfrutó de su estadía y de nuestro personal. Nos aseguraremos de transmitir sus amables palabras a Veronica.¡Esperamos volver a hospedarlos pronto!

Nos alegra saber que disfrutó de su estadía.¡Esperamos poder hospedarlos nuevamente pronto!

Thank you for taking time to review your stay with us at Austria Haus. I am sorry to hear the room did not meet your expectations.