Lobbylounge

Beoordelingen van Only YOU Hotel Valencia

5 out of 5
Only YOU Hotel Valencia
PLAZA RODRIGO BOTET,5, Valencia, Valencian Community

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 380 van 447 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 447 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 447 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 447 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 447 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Vesela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely friendly staff, nice hotel at great location. Nice touch with the florist in the lobby and the cafe
3 nachten verbleven in mei 2024
Reactie van Front Desk Only YOU Valencia op 7 mei 2024
Dear Vesela,Thank you for selecting us during your visit to Valencia. I am very happy to read that your experience was to your satisfaction. We would love to welcome you back soon at Only YOU Hotel Valencia, your home.

10/10 – Uitstekend

Jeroen

Locatian
2 nachten verbleven in februari 2024
Reactie van Borja Francés, Welcome Desk Agent op 11 mrt 2024
Dear Jeroen:Thank you for your feedback.It is very important for us to know about our guests experience. We would love to see you again!

8/10 – Goed

Joost

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Borja Francés Front Desk Agent op 1 jan 2024
Dear Joost:Thank you for devoting some minutes in sharing your experience at Only YOU Valencia.Knowing about your stay is very important for us and we really appreciate it.We are happy to see you had a nice stay, but we believe we can make it even better.Please let us know if you are planning to visit Valencia again so we can assist you in anything you might need.Best Regards

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Guest Experience Manager op 4 nov 2023
Good afertnoon Mr. Johannes,Greetings from Only You Valencia!We would love to thank you for taking time and giving us such positive feedback regarding your recent.Really looking forward to have the chance to host you at the hotel again very soon.Best wishes,José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

ROY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super-friendly and efficient service: really outstanding. Great breakfast. Smallish but comfortable room. Some design issues in the bathroom. Very expensive that weekend, but presumably because of a big event.
3 nachten verbleven in oktober 2023
Reactie van Borja Francés Front Desk Agent op 28 okt 2023
Dear ROY:Thank you for your kind words. Indeed was a busy week, but please feel more than welcome at any time of the year.With pleasure I will share with my colleagues your feedback abut the staff.Of course, anything you might need, we remain at your entire disposal.

10/10 – Uitstekend

Toon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect hotel !!
3 nachten verbleven in augustus 2023
Reactie van Guest Experience Manager op 8 sep 2023
Dear Toon, Thank you for choosing Only YOU Hotel Valencia.We are happy to read your kind comment.We are waiting for you with open arms.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

R

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel to explore Valencia
This hotel is at a high standard. The standard exterior rooms are not large but are very comfortable. The breakfast is superb. The staff is very friendly and the cocktails in the ground floor bar are of a very high level.The location is central in old Valencia and a very good choice.
3 nachten verbleven in augustus 2023
Reactie van Only YOU Hotel Valencia op 28 aug 2023
Dear Mr./Mrs. R, I hope you are having a lovely day. Thank you for selecting us during your visit to Valencia. I am very happy to know that your experience was to your satisfaction. We would love to welcome you back soon at Only YOU Hotel Valencia. Best regards, Noelia BlancoGuest Experience

10/10 – Uitstekend

Pieter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 13 jul 2023
Dear Pieter, Thank you very much for selecting Only YOU Hotel Valencia and for giving us your feedback.We would love to welcome you back again very soon.Please, do not hesitate to contact us at any time if you have any questions or wishes.With warmest regards, José Enrique HerreroGuest Experience Manager

8/10 – Goed

Tamara

1 nacht verbleven in september 2022

10/10 – Uitstekend

M.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022
Reactie van Guest Experience Manager op 26 feb 2022
Dear M., Thank you very much for your wonderful feedback. We would be honored to welcome you again for your next trip to Valencia. Warmest regards, José E. Herrero Guest Experience Manager

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice Employees at the Hotel everyone was very helpful Great experience Will recommend the hotel to friends
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel with friendly and courteous staff!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Matthews

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Guest services were excellent. Room was spacious and beautifully decorated. Hotel perfectly located for the enjoyment of cafes, restaurants and shopping.
5 nachten verbleven in mei 2024
Reactie van Front Desk Team Only YOU Valencia. op 14 mei 2024
Dear Mr. Matthews,Thank you for selecting us during your visit to Valencia.We are thrilled to know that your experience at Only You Hotel Valencia was to your satisfaction.We would like to thank your lovely words which the entire team appreciates.It would be a pleasure for us to host you back soon at your second home.

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel. Trendy lounge and restaurant. Incredible breakfast
3 nachten verbleven in mei 2024
Reactie van Marc Serrano - Team Only You Valencia op 12 mei 2024
Dear Ms.Maria Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Sydney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and most welcoming and helpful staff.
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 11 mei 2024
Dear Mr/Ms Sydney,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Dean, Las Vegas

3 nachten verbleven in april 2024

10/10 – Uitstekend

Volker

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perfectly located in the heart of Valencia, good restaurant, unfortunately no direct parking (5 min walk away)
1 nacht verbleven in april 2024
Reactie van Borja Francés - Front Desk Supervisor op 30 apr 2024
Dear Mr. Volker:Thank you for your valuable time! It is a pleasue to hear from our guests, even more when they had such a lovely time with us.We are still working to find a more suitable car park offer to our guests, so luckily next time you visit us we can make your stay even better.Looking forward to welcoming you!

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. Very convenient to walk around. Rooms are spacious and clean
2 nachten verbleven in april 2024
Reactie van WELCOME DESK op 28 apr 2024
Thank you for selecting us during your visit to Valencia. We are pelased to know that you enjoyed your experience at Only YOU Valencia.

10/10 – Uitstekend

Rosa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was truly excellent. The staff was extremely kind and attentive to our every need. The breakfast was divine, and we enjoyed lovely live music on Sunday morning. The rooms were perfect. I would recommend this hotel to anyone who goes to Valencia
2 nachten verbleven in april 2024
Reactie van Only YOU Valencia op 27 apr 2024
Dear Rosa, thank you so much for taking a moment of your time to share with us your amazing experience at Only YOU Valencia. It's a pleasure for us read these words, we work every day to improve our services and facilities to make your stay the best one! Thank you for your kind words regarding our staff and breakfast. Our team is looking forward to welcoming you back to the hotel. Warmest regards, Maryna Kryvitska, Reception Department

10/10 – Uitstekend

sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only You is an absolutely beautiful hotel. It's in a great area, walkable to all the major attractions in the old town, and close to public transport for the airport/City of Arts and Sciences/beach. We were in a junior suite premium and it was wonderful. Very spacious and comfortable and the balcony was lovely to relax on. Breakfast is probably the best hotel buffet I've experienced (maybe outside of Las Vegas). Staff were all friendly and helpful. A special mention to Cesar (who gave great recommendations, including some delicious horchata) and Pietro (he was right, the botanical garden is amazing!). The only downside is the steps up to the main entrance (I didn't see a step-free entrance), and the chromecast on the television was glitchy.
3 nachten verbleven in april 2024
Reactie van Front Desk Team Only YOU Valencia. op 26 apr 2024
Dear Ms. Sarah,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location, at center of the old town,walkabele to all major attractions. Very nice staff. Beautifully decorated room, comfortable beds.
2 nachten verbleven in april 2024
Reactie van Front Desk Team Only YOU Valencia. op 26 apr 2024
Dear Mr. Mark,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

4/10 – Matig

Cherry

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got a junior suite since we will be staying for the weekend. I wanted to relax and recharge. I was expecting a good service, it was not the case. Paid almost $1200 for 2 nights and my bathroom got flooded. I cant even shower. We called the receptionist they said the bathroom is wet and we cant patch the leak. Then 2nd call from them, they can transfer us to another room with different lower amenities than our room, then 3rd call i got order anything and it will be free. I said, we dont need to order since we have already had dinner. So i asked for a free ride instead going to the train station. Their answer was but you still need to pay for that. In other words, they never actually compensated the 2 days of flooding bathroom. I have stayed in nice hotels, this is not good service for me.
2 nachten verbleven in april 2024
Reactie van Front Desk Team Only YOU Valencia. op 26 apr 2024
Dear Ms/Mr CherryThank you very much for your comment.We appreciate you taking the time ti write such an extensive report about your stay. It is opinions like yours that helps us improve our services.Rest assured that we will take note of all your suggestions. We remain at your disposal. Warmest regards.

10/10 – Uitstekend

Virginia

6 nachten verbleven in april 2024
Reactie van Front Desk Only YOU Valencia op 7 mei 2024
Thank you for selecting us during your visit to Valencia. We are thrilled to know that your experience at Only You Hotel Valencia was to your satisaction.

10/10 – Uitstekend

Sabrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Guillermo Rodríguez-Front Desk Agent op 25 apr 2024
Buenos días Sra. Sabrina,¡Muchas gracias por confiar en Only YOU Hotel Valencia!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. Nos alegra saber que ha disfrutado de la estancia, así como del buen ambiente que siempre intentamos transmitir a nuestros huéspedes.¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Hotel Valencia! Un cálido saludo,Welcome Desk Team

10/10 – Uitstekend

Jorge

3 nachten verbleven in april 2024
Reactie van Front Desk Only YOU Valencia op 7 mei 2024
Thank you for selecting us during your visit to Valencia. We are thrilled to know that your experience at Only You Hotel Valencia was to your satisaction.

10/10 – Uitstekend

Josefina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended..Best experience ever !
2 nachten verbleven in april 2024
Reactie van Borja Francés, Welcome Desk Agent op 11 apr 2024
Dear Josefina:Thank you for sharing your feedback with us.Indeed we make daily efforts to offer the best experience posssible, and we love to see you did enjoy it.Of course, you will be more than welcome every time you visit Valencia. Only YOU is from now and on your second home.Best Regards

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo muy bien
1 nacht verbleven in april 2024
Reactie van Borja Francés, Welcome Desk Agent op 6 apr 2024
Buenos días Antonio:Muchas gracias por haber elegido Only YOU Hotels para su estancia en Valencia.Nos encanta saber que estuvo cómodo el tiempo que pasó con nosotros.Y por supuesto, si considera volver a Valencia, no dude en contactarnos.A su disposición.

6/10 – Redelijk

rowland

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible woman in the dinner restaurant tried to charge me for a disgusting Caesar salad took 20 minutes to argue with her finally had to demand the manager resolve the next day, which she did with a bottle of wine. He was very nice about it. The woman is awful. The restaurant is awful for dinner. Spent your money elsewhere Was also overcharged of the sushi restaurant for sake.
2 nachten verbleven in maart 2024
Reactie van Borja Francés, Welcome Desk Agent op 6 apr 2024
Dear Rowland:Thank you for choosing Only YOU Hotel Valencia during your stay in the city. We really hope you had a wonderful stay with us.We are deeply concerned about the experience you had having dinner at El Mirador, as it is not the service we like to offer to our guests.Thank you for letting us know about that. We will investigate the incident to understand what might have failed.Of course, if there is anything we could do for you, we remain at your full disposal.

10/10 – Uitstekend

Gabriela

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excelente hotel, nuestra suite muy amplia, bonita y cómoda. Solo el baño es pequeño en comparación con el tamaño de la suite
2 nachten verbleven in maart 2024
Reactie van Borja Francés Front Desk Agent op 6 apr 2024
Estimada Grabiela:Muchas gracias por haber elegido Only YOU Hotel Valencia.Es un placer escuchar que disfrutó su estancia con nosotros y le gustó la habitación que le preparamos.No dude en contactarnos si sus pasos le traen de nuevo a Valencia.Atentamente

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an amazing true 5 star hotel. The hotel was beautiful and immaculate. The hotel staff was super helpful and friendly. The hotel was in the center of all of the attractions that I wanted to see, all in walking distance. The breakfast buffet was the best I have ever experienced.
3 nachten verbleven in maart 2024
Reactie van Front Desk Team Only YOU Valencia. op 2 apr 2024
Dear Mr.ChristopherThank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Gustavo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel muy bonito y en zona central. Cerca de las principales atracciones de Valencia caminando. El atendimento es impecable l y el desayuno es fabuloso. Los restaurantes del hotel son excelentes y valen la pena.
4 nachten verbleven in maart 2024
Reactie van Front Desk Only YOU Valencia op 29 mrt 2024
Sr. Gustavo,Gracias por elegirnos durante su visita a Valencia, me alegra leer que su experiencia ha sido de su agrado.Nos encantaría volver a recibirles pronto en Only You Hotel Valencia, su casa.Un cordial saludo.

10/10 – Uitstekend

Balvinder

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very enjoyable stay at the hotel. All the staff were very friendly and helpful. Amazing breakfasts!
4 nachten verbleven in maart 2024
Reactie van Front Desk Only YOU Valencia op 27 mrt 2024
Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, your home.

10/10 – Uitstekend

Feng

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed one night during the Fallas celebration weekend. Very busy. A great hotel in a wonderful location in the old town. Walking distance to most of areas of interest.
1 nacht verbleven in maart 2024
Reactie van Front Desk Team Only YOU Valencia. op 17 mrt 2024
Dear Mr/Ms Feng,Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, you home.

8/10 – Goed

Thomas, Burlington

Reisde met partner
Positief: Netheid, personeel en service
Liked room and service - toilet ran. Bad smell one day. Need bigger garbage cans. Some basics missing in room.
4 nachten verbleven in maart 2024
Reactie van Costin Iordache (Front Desk Agent) op 14 mrt 2024
Dear Mr. Thomas,We would like to thank you for choosing Only YOU Hotel Valencia and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Valencia and exceed your expectations!Warmest regards,Costin IordacheFront Desk Agent

10/10 – Uitstekend

Jonna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a beautiful little hotel and the staff was fantastic.
3 nachten verbleven in februari 2024
Reactie van WELCOME DESK op 8 mrt 2024
Dear Jonna,Thank you for your feedback.We are pleased to hear that you liked the property and the service.We hope to welcome you back again!Warm regards,Alejandra

10/10 – Uitstekend

Leslie

2 nachten verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 21 mrt 2024
Dear Ms. Leslie,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

10/10 – Uitstekend

Valerie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Special retirement break
It was amazing. Everything was great. we had a problem checking in as the rooms I thought I’d booked were not the same as hotel allocation. Raul at reception sorted us some great rooms but we had to pay extra for these. I was happy and relieved to be sorted the breakfast was amazing. The location was fantastic too
3 nachten verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 27 feb 2024
Dear Valerie,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

8/10 – Goed

April

7 nachten verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 21 mrt 2024
Dear Ms. April,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

10/10 – Uitstekend

JOSE IGNACIO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
todo bien
1 nacht verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 27 feb 2024
Estimado Jose Ignacio,Muchas gracias por elegirnos durante su visita a Valencia.Nos alegra saber que disfrutó de su estancia y que todo fue de su agrado.Esperamos recibirle de nuevo muy pronto en Only You Hotel Valencia, su casa.

10/10 – Uitstekend

Zaira

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen hotel, buena ubicación y excelente servicio.
3 nachten verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 27 feb 2024
Muchas gracias por elegirnos durante su visita a Valencia.Nos alegra saber que disfrutó de su estancia y que todo fue de su agrado.Esperamos recibirle de nuevo muy pronto en Only You Hotel Valencia, su casa.

10/10 – Uitstekend

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Very nice hotel with efficient staff and located near the centre.
1 nacht verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 27 feb 2024
Dear J,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Seamus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, friendly staff, breakfast very impressive with lots of options. Great view from restaurant and great location for touring the old town and shopping. Ground floor bar very buzzy in the evening with young staff and clientele. Appreciated the decor of the hotel and beds very comfortable. Will be returning to Only You hotels in Spain on future trips.
2 nachten verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 27 feb 2024
Dear Seamus,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional service, great hotel!
Exceptional service - any request we made, they were so quick to resolve with ease and a smile. Incredible team! Great place for a family trip with the suite set up. Beautiful hotel, and great location.
3 nachten verbleven in februari 2024
Reactie van Marc Serrano - Team Only You Valencia op 27 feb 2024
Dear Ms Elisabeth,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 – Uitstekend

Rhys

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Guest Experience Manager op 13 feb 2024
Dear Mr. Rhys, Thank you for choosing us during your last stay in Valencia, and thank you very much for your positivie feedback.Please, feel free to contact me for any enquiries you may have.Kind regards, José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

Julian, Glenmoore

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Marvelous hotel in the heart of Valencia. So chic and stylish, and amazing customer service!
1 nacht verbleven in februari 2024
Reactie van Guest Experience Manager op 13 feb 2024
Dear Mr. Julian, Thank you for choosing us!We are thrilled for your positive feedback, it goes straight to our hearts.We hope to have the chance to welcome you.Your sincerely, José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

Mikhail

1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 13 feb 2024
Dear Ms./Mr. Mikhail, Thank you for choosing us!We are truly thrilled by your feedback, thank you so much.I hope we can welcome you back very soon.Please, I remain at your full disposal.José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

PATRICIA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
O hotel é excelente
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 23 jan 2024
Dear Patricia, Thank you very much for chohosing us and for your amazing feedback.I remain at your full disposal for any wishes or questions you may have.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

Sergio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 23 jan 2024
Estimado Sergio, Muchas gracias por elegirnos y por su amable valoración.Esperamos que muy pronto vuelva a visitarnos.Reciba un afectuoso saludo, José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel excelente
2 nachten verbleven in januari 2024
Reactie van Guest Experience Manager op 23 jan 2024
Dear Guest, Thank you for choosing us and for your wonderful feedback.I remain at your full disposal for any wishes or questions you may have.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 – Uitstekend

Mette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smukt hele vejen igennem
Superlækker og meget smukt og stemningsfuldt hotel, bedst tænkelige morgenmad, lækre spisesteder og god bar på hotellet. Sød og imødekommende betjening alle steder. Eneste minus - virkelig hårde hovedpuder (smag og behag er jo forskellig her, men de er meget syntetiske, høje og hårde). Det vil jeg anbefale hotellet at ændre på (ex ekstra puder af anden kvalitet i skabet, “pudemenu” elign). Vi kommer klart igen :-)
2 nachten verbleven in januari 2024
Reactie van Borja Francés, Welcome Desk Agent op 16 jan 2024
Dear Mette:Thank you for your kind words! We really love to see you had a wonderful stay.We only regret our pillows didn't fulfill your demands.We invite you on your next visit to ask at Front Desk about different pillow options.Looking forward to welcoming you!