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Beoordelingen van North Vancouver Hotel

2 out of 5
North Vancouver Hotel
1800 Capilano Rd, District of North Vancouver, BC

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 396 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 365 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 137 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 61 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Daniëlle Melissa

Positief: Netheid, personeel en service
3 nachten verbleven in september 2023
Reactie van Julie - Reception Manager op 23 nov 2023
Dear Danielle, Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the hotel's perks. We do hope to have you again in the near future.

10/10 – Uitstekend

Saskia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed en klantvriendelijk
Ons verblijf van drie dagen was prima. Goede centraal gelegen locatie. Vlakbij het centrum, winkels en attracties. Ontbijt was zeer uitgebreid en de mensen waren zeer vriendelijk en hulpvaardig.
3 nachten verbleven in april 2023
Reactie van Front Desk Agent op 26 apr 2023
Thank you so much for your review!!

8/10 – Goed

Jolanda

Reisde met familie
Positief: Netheid, personeel en service
Goed genoeg voor een kort verblijf
2 nachten verbleven in mei 2022

6/10 – Redelijk

Hilbrand

Reisde met partner
Positief: Netheid, personeel en service
Prima locatie voor onze doorreis. Voor een langer verblijf was deze locatie voor ons niet geschikt geweest.
1 nacht verbleven in mei 2022

8/10 – Goed

Susan, Lower Sackville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christine in the breakfast room was delightful. Nice variety for breakfast.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Trevor, Nanaimo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome location and quiet ❤️
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jason, London

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check was easy. Staff was very friendly. Room was nice, quiet and clean. No complaints. Would definitely stay here again.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Brittany

Reisde met familie
Positief: Personeel en service
The walls are paper thin and beds were very hard. Staff was great. We were surprised by the condition for the price we paid, but then we learned that Vancouver is extremely expensive.
1 nacht verbleven in mei 2024

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a clean and comfortable room. Some noise from road and construction. Overall very satisfied.
2 nachten verbleven in mei 2024

8/10 – Goed

Marilou

Reisde met familie
Positief: Personeel en service, voorzieningen
Complete amenities the room which we needed for our trip like fridge and microwave plus toiletries. so many dining options close to hotel.
2 nachten verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Marilou,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the hotel's perks and location.We do hope to have you again soon.

10/10 – Uitstekend

Jean

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good, clean room, comfortable beds, nice welcome continental breakfast. The hotel was only a few minutes walk to public transport stops. Thank you SEJAL and PIERRE for being so helpful.
1 nacht verbleven in mei 2024

4/10 – Matig

Dennis

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the property was in a poorly maintained condition. In sore need of paint and general maintenance. There was a pile of dirty, oily rags on the stairs leading up to the second level where our room was. The toilet in our room would not stop running by itself and I had to take the top off the tank and manually adjust the mechanism each time we flushed it to get it to stop running. The staff was basically non-interactive. Seemed like an incredibly high price for a very dumpy place.
1 nacht verbleven in mei 2024

8/10 – Goed

Jane

No
1 nacht verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Jane,Thank you so much for staying with us and leaving a great rating. We hope to accommodate you again soon.

8/10 – Goed

Montgomery

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Montgomery,Thank you so much for staying with us and leaving a great rating. We hope to accommodate you again soon.

8/10 – Goed

Dayong, Chandler

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Dayong,Thank you so much for staying with us and leaving a great rating. We hope to accommodate you again soon.

8/10 – Goed

Sam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value motel. Spacious, clean and tidy room with fridge and microwave. Although not the best quality there were lots of options for breakfast
3 nachten verbleven in mei 2024
Reactie van North Vancouver Hotel Team op 23 mei 2024
Dear Sam,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the hotel's perks.We apologize for failing your expectations for our continental breakfast, as we only have limited options of cereals, toast and spread, a variety of fresh pastries, freshly made pancakes, hot beverages, and juice at this time and we hope you understand.We hope to accommodate you again soon and enjoy our newly remodeled rooms.

8/10 – Goed

Brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good experience
5 nachten verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Brenda,Thank you so much for staying with us and leaving a great review. We are glad you enjoyed your experience with us.We hope to accommodate you again soon.

8/10 – Goed

Kathy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was helpful.
1 nacht verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Kathy,We strive to give the best customer service possible and make your stay at ease.A great review is always highly appreciated. We hope to have you again soon.

8/10 – Goed

Lyn

Reisde met partner
Positief: Netheid, personeel en service
Peoperty was being renovated it is quite dated but was clean and comfortable for the price
3 nachten verbleven in mei 2024
Reactie van North Vancouver Hotel Team op 23 mei 2024
Dear Lyn,Thank you for your great rating, We strive to satisfy our guests and every feedback is welcome. We are hoping to accommodate you again in the future and enjoy the newly remodeled rooms.

10/10 – Uitstekend

Damian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay. The staff were great.
1 nacht verbleven in mei 2024
Reactie van North Vancouver Hotel Team op 23 mei 2024
Dear Damian,Thank you for your review. We are very pleased to hear that you had a good stay with us. We feel extremely motivated when our staff are the highlight of our guests.We hope to accommodate you again soon and enjoy the newly remodeled rooms.

4/10 – Matig

Katherine

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peeling paint and crumbling concrete. Inside not much better. Cheap mattress and worn carpet.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joshua Dominic

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un lugar tranquilo
1 nacht verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Joshua Dominic,A great review is always highly appreciated. It’s always a pleasure to have our guests satisfied with the hotel's perks and location. We are finally starting renovations, so we hope you will be back and enjoy the newly remodeled rooms.

8/10 – Goed

Amanda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Simple and quiet hotel. Nothing fancy but decent for a single night stay.
1 nacht verbleven in mei 2024
Reactie van North Vancouver Hotel Team op 23 mei 2024
Dear Amanda,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the simplicity of their stay.We do hope to have you again soon.

8/10 – Goed

Arun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 mei 2024
Dear Arun,A great review is always appreciated. We hope to have you again soon

8/10 – Goed

Genevieve

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Olive

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay it was comfortable and reasonably price. The staff were great!
2 nachten verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear Olive,It’s always a pleasure to have our guests satisfied with the hotel's perks, location, and customer serviceOn behalf of the North Vancouver Hotel, we thank you for leaving a great review and hope to accommodate you again soon.

6/10 – Redelijk

Sonja

Zakenreiziger
It would be nice if the staff would be more friendly. Especially the breakfast preparing staff. As well if breakfast stays 7, I expected to be open on time. Rooms aged but clean.
7 nachten verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear Sonja,Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to accommodate you again soon and enjoy the newly remodeled rooms.

6/10 – Redelijk

John

Reisde met familie
This property is old but looks like they are starting to renovate some units. It is however in an excellent location , close to Capilano suspension bridge and Grouse mountain and Stanley park. Big shout out to the Capilano Market and Panago Pizza across the street , great places to pick up something great to eat for a reasonable price.
3 nachten verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear John,Thank you so much for your review. It’s always a pleasure to have our guests satisfied with the hotel's perks and location.We do hope to have you again soon so you can enjoy the newly remodeled rooms.

4/10 – Matig

Darlene

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van North Vancouver Front Desk Team op 8 mei 2024
Dear Darlene, Thank you for taking the time to rate your experience.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Don

Reisde met familie
Affortable.
1 nacht verbleven in februari 2024
Reactie van North Vancouver Hotel Team op 30 apr 2024
Dear Don,Thank you so much for staying with us and leaving a review. We apologize that your experience with us is below the average, and we hope to make it right the next visit, Thank you, and take care.

10/10 – Uitstekend

Kevin

2 nachten verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear Kevin, A great review is always highly appreciated. We hope to have you again soon.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 16 apr 2024
Dear Patricia,A great review is always highly appreciated. We hope to have you again soon.

8/10 – Goed

Randy, Halfmoon. Bay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable, central, and well-kept functional property with all the basic amenities coffee/tea, microwave, fridge.
1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Randy,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the hotel's perks and location.We are finally starting renovations, so we hope you will be back and enjoy the newly remodeled rooms.

8/10 – Goed

Jeff

1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear Jeff,Thank you for your review. We are very pleased to hear that you had a good stay with us. We hope to accommodate you again soon.

6/10 – Redelijk

?????

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Anonymous, Thank you for your review and your feedback.We apologize that we did not meet your expectations, but we hope you give us a chance when you book with us in the future. Thank you and take care.

6/10 – Redelijk

Brendan

1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear Brendan,Thank you for taking the time to rate your experience.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Glen

Zakenreiziger
Positief: Netheid, voorzieningen
Most staff is friendly but one person there doesn’t seem to like his job and is not what one would expect from someone at the front desk. Abrupt, doesn’t greet you and unfriendly. Find it strange that they ask if you want your room cleaned when spending multiple nights there.
2 nachten verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Glen,Thank you for taking the time to give us a review and feedback about your previous stay.On behalf of our entire team, we apologize for the disappointment with the customer service experience, you encountered at the front desk during your stay with us.We do strive to ensure that all of our guests have a good experience while staying with us. We'll share your comment with our management team and staff.We hope you give us another chance and enjoy our remodeled rooms on your next visit.Thank you and take care.

6/10 – Redelijk

Tannis

1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 8 mei 2024
Dear Tannis,Thank you for your feedback, We are hoping to accommodate you again in the future so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Eldon

Reisde met familie
It was OK Prices have gone crazy.!
1 nacht verbleven in april 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Eldon,Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. The pricing reflects depending on the occupancy of rooms we have that day and also since our high peak season is arriving, pricing does change.We hope you understand, and hope to accommodate you again in the future, with our remodeled rooms. Thank you.

10/10 – Uitstekend

Marcel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Among the most comfortable beds and pillows we've slept on in our fairly extensive travels, and there's good food and shopping within walking distance. Would definitely return.
3 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Marcel,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the hotel's perks. We are finally starting renovations, so we hope you will be back and enjoy the newly remodeled rooms.

6/10 – Redelijk

John

1 nacht verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 23 apr 2024
Dear John,We are sorry to hear that you were disappointed with your stay, as we do strive to ensure that all of our guests have a good experience while staying with us. We hope you give us a chance to make it right on the next visit. Thank you and take care.

10/10 – Uitstekend

Taehyun

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My room was very clean for the price I paid.
3 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk op 13 apr 2024
Dear Taehyun,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with their stay.We hope to accommodate you again in the future.

8/10 – Goed

Jie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Free breakfast,staff is friendly.
3 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Jie,Thank you for your review, It’s always satisfying when our guests are happy with our hotel perks, we hope to accommodate you soon.

10/10 – Uitstekend

douglas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Considering extensive remodel of many units, my stay was pleasant & trouble free. Staff was very friendly & helpfull, room was nice, clean & love fridge & microwave. Location is great for all activities. Will stay here again
7 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Douglas,Thank you so much for your great review. It’s always a pleasure to have our guests satisfied with the hotel's perks.As mentioned, we are finally starting renovations, so we hope you will be back and enjoy the newly remodeled rooms.Thank you and take care.

8/10 – Goed

Dean

Positief: Staat van de accommodatie en faciliteiten
Handy location for canucks games.
2 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Dean,Thank you so much for staying with us and leaving a great review. We are glad you enjoyed your experience with us and liked our location.We hope to accommodate you again soon for any sports event or special event in the future.

6/10 – Redelijk

Scott, Kelowna

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 13 apr 2024
Dear Scott,Thank you for your review, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you.

4/10 – Matig

Charito

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were some noises even at the very late night. It's just like Motel 8 ,2 star hotel.
Reactie van North Vancouver Hotel Front Desk Team op 22 mrt 2024
Dear Charito, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We apologize for the noise disturbance, We'll definitely share your comment with our management team and staff.Thank you and take care.North Vancouver Hotel Front Desk Team

8/10 – Goed

Craig

Reisde met een groep
Positief: Netheid, personeel en service
Solid property that’s out of the crowded downtown.
3 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 22 mrt 2024
Dear Craig, Thank you so much for staying with us and leaving a great review. We are glad you enjoyed your experience with us and liked our location, and we hope to see you again soon.

6/10 – Redelijk

catherine

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Affordable place but dated. Breakfast good and parking included.
1 nacht verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 22 mrt 2024
Dear Catherine,Thank you so much for your review. It’s always a pleasure to have our guests satisfied with the hotel's perks. We are finally starting renovations, so we hope you will be back and enjoy the newly remodeled rooms.

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van North Vancouver Hotel Front Desk Team op 22 mrt 2024
Dear Ryan,A great review is always highly appreciated. We hope to have you again soon.