Exterieur

Beoordelingen van Melia Grand Hermitage - All Inclusive

5 out of 5
Melia Grand Hermitage - All Inclusive
1 Grand Hermitage Alley, Golden Sands

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 43 van 99 beoordelingen" "
Gastenscore: 8 - Goed. 30 van 99 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 99 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 99 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 99 beoordelingen" "

8,4/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

blokzijl, hoogeveen, nederland

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer goed hotel
het brood in bulgarije is droog en dus ook in het hotel dat is het enigste minpuntje het ontbijt buffet is goed geregeld.

4/10 – Matig

mirela

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
This is not a 5 star property, the food is below average, 1 restaurant really, self serving, rude staff, no support from reception, broken chair on the balcony not replaced, rain shower not working, probably ok for families with kids…who eat anything …very noisy, Definitely not for someone who Wants a true 5 star experience
10 nachten verbleven in augustus 2022

6/10 – Redelijk

yaron

Reisde met familie
Negatief: Netheid, personeel en service
It is recommended to read
The hotel is nice, I wouldn't rate it higher. The building itself is quite old-fashioned, but there are lots of facilities (pools, slides, rope park, etc.). The rooms are large, but not the cleanest, during the stay (about a week) only toilet paper towels were changed, no cleaning was done and the rooms look accordingly. There is a variety of food in the dining room and throughout the hotel, but not the most delicious and not of a high standard. A strange part is that both the slides and the rope park work at very limited hours/days (why not all day?? Probably in the busiest and most attractive month of the year) and for no particular reason. This creates long queues. I'll conclude with this, at check-out I waited close to fifteen minutes not because the hotel staff insisted on asking me how the experience was but to make sure I didn't take something from the mini bar. That says it all.
5 nachten verbleven in augustus 2022

10/10 – Uitstekend

yvgeni

4 nachten verbleven in augustus 2022

8/10 – Goed

Catalin

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Das Hotel ist etwas in die Jahre gekommen (z.B. der Bad ist sauber aber die Alu-Rahmen der Duschkabine sind korrodiert), ist aber sorgfältig gepflegt und das Personal ist sehr freundlich und hilfsbereit. Insgesamt würde ich es auf 4,5 von 5 Sterne bewerten.
14 nachten verbleven in augustus 2021

10/10 – Uitstekend

Keren

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2021

4/10 – Matig

Natali

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2021

6/10 – Redelijk

Avivit

Reisde met familie
4 nachten verbleven in juli 2021

10/10 – Uitstekend

Shaul

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
9 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel bello con tutti i servizi, spiaggia privata
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2019

10/10 – Uitstekend

maryam

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
I suggest it
everything was good instead room servis and the hotel was All & until 12
7 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, staff is very friendly and helpful. Food was good, room cleaning was okay (could be better), food is great but a bit overcrowded. Overall great experience.
7 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. The food was not good. Gym is awful never saw such old machines. Landscape is nice,
5 nachten verbleven in augustus 2019

8/10 – Goed

Diego

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super séjour, nourriture variée et très bonne, établissement propre et activités variées. Chambres très propre, spacieuse, confortable.
7 nachten verbleven in augustus 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel muy viejo, sucio, camas muy incomodas, demasiada gente y es casi imposible accesar al buffet, comida y bebida de mala calidad. El personal necesita ser bilingüe.
2 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Reception staff not nice at check in and check out
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good and affordable hotel
Nice spacy pool-area. Great alternatives to lunch with both pizzaslices, bratwursts and paninis. Big rooms. Very cold pools. Not much to do around the hotel.
4 nachten verbleven in mei 2019

10/10 – Uitstekend

Dawid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous for families and couples
We had an incredible time, the most pleasing part for us was the food and even more surprisingly superb team of entertainers, they are all amazing, have way too much energy, in a good way and made every effort to make each programme offered an incredible one to remember. All facilities are as amazing as advertized on the website.
8 nachten verbleven in augustus 2018

10/10 – Uitstekend

Kitty, New Jersey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome
Beautiful Bulgaria.... who knew? One of our best vacations ever! Melia Grand is just that..Grand! we upgraded to level guest, well worth it. There is nothing negative I can say about the hotel or staff, all were wonderful! Will definitely use Melia in the future.
6 nachten verbleven in september 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it was great experience the hotel offers a lot good amenities food and entertainment. It has a great kids program. As an american you have to get used to the European way of things from the room to the food. There were number of guests from Germany, Poland, England, and the Middle east. Everyone was super friendly tom each other. As an american you have to be open minded to the differences. The beach was nice and very clean. Prices for the shops and food were very cheap. I felt very safe and relaxed everywhere I went. The hotel staff was very informative about where to go and not to in Varna etc. The experience was a like a cruise ship without the ship. Me and wife really enjoyed our stay and would go back again. I would recommend this hotel to my friends looking for this kind of experience.
6 nachten verbleven in juni 2017

10/10 – Uitstekend

raf, plymouth uk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel close to beach
Great time ,good atmosphere,friendly staff ,one of the best hotel where I ever been

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel for relaxing holidays with family
Perfect hotel for relaxing holidays with family. All inclusive was good with great variety of products. Pleasant swimming pool with easy access to black sea. Restaurants and supermarkets close to the hotel.

10/10 – Uitstekend

Madalina, Bucharest

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
another great stay at Melia
This is the 4th year we are staying at Melia Grand Hermitage, Golden Sands, this time we had the Level program with only breakfast. A lot of improvments made since last year, 1 more pool, 1 submarine pool for children, new waterslides, some new climbing area in the park of the hotel. Rooms cleanliness and the other ammenities remains the same. Food the same, not great but ok, that is why we choosed only breakfasts as there is plenty of great tavernas and restaurants around.

10/10 – Uitstekend

Kristina, Boston, MA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, friendly staff
The rooms were very nice and clean, staff very friendly and patient. Close to the beach and restaurants. Very green and quiet area. The only disadvantage was the overcrowded pool and the type of gang staying at the hotel - always complaining and trying to get free stuff. I'd come back.

10/10 – Uitstekend

Päivi, Helsinki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Entertaining & relaxing hotel with kids
Good value for money. Had all inclusive, great with kids. Was positively surprised with entertainment: 2 waterslides, bouncing castle, climbing track, night shows, water zumba etc. Buffet food was good, but at times had to queue for pancaces, coffee etc.

4/10 – Matig

nancy, USA

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Staff was rude. Don' t think they know anything about service. Hotel was remote and not really convenient to anything. Had rental car for one day but unable to exit garage because hotel was afraid we must be skipping on the bill then room keys didn't work. Clerk at check in wanted to keep our passports overnight. Buffet breakfast was lacking appeal and was taken up before anyone could finish eating.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service
Goldstrand ja Hotel naja
Das Hotel ist sehr in die Jahre gekommen Zimmer sind sehr verwohnt ebenfalls im Bad gibt es Schimmel in der Dusche wir hatten nur mit Frühstück gebucht es wurde uns dann gesagt das nur ein Café oder ein Saft inclusive sei ansonsten kostet es extra genauso finden wir die zusätzlich extrakosten für einen Parkplatz in Höhe von 10,00 € schon sehr außergewöhnlich für ein Hotel dieser Größe sollten Parkplätze inklusive im Preis sein

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

10/10 – Uitstekend

matanel, Beer sheva

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Matan
It was amaizing vicetion.

10/10 – Uitstekend

matanel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Tilo P.

Positief: Netheid, personeel en service en comfort kamer
TV sehr klein
Sehr gute Lage und der Service war sehr gut. Ich fand das der Fernseher sehr klein war. Ansonsten war ich sehr zu frieden.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Hotel itself was great. It would be amazing for families going on a trip to Golden Sands. It was probably one of the best hotels if not the best hotel on the strip. However, that being said, it was definitely more family oriented than for single guys.

8/10 – Goed

Geir Magne, Fauske

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sommerferie 2015
Hadde en fantastiksk fin ferie alt i alt. Trekker litt ned på at det var vegg til vegg teppe på rommet og veldig lytt til naborom, grunnen til dette er sikert for at det var forbindelses dør. Brukte ikke basengområder men var på stranden. Veldig mye folk og støy ved baseng. Kommer gjerne tilbake på dette hotellet.

8/10 – Goed

yehia

Positief: Netheid, staat van de accommodatie en faciliteiten
Good location and faciities
It is a hige hotel, with great location in golden sands and have lots of facilities but don't ever use the private clinic inside, very costly and staff are not coorperative.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Going there for holidays every year since 2011 and never regret :)

10/10 – Uitstekend

Valeri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Anelia, Adelaide

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unexpectedly good
We were really happy with everything. We had a amazing time.

4/10 – Matig

Mattias

Negatief: Personeel en service
This hotel has one significant weakness: the food is simply awful. All inclusive is absolutely not recommendable. The pool area is ok, and the rooms were clean.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Resort
Wonderful resort, lots of amenities and things to do both at hotel and nearby. Would not recommend The Level as there were plenty of common areas to share and lots of space. Breakfast was only ok for a 5-star resort, not as much variety as would be expected. Off the main strip or Golden Sands but great location nonetheless as it is only a short walk down.

8/10 – Goed

Stjepan, Malmö

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mycket bra hotell.
Allt var mycket bra men mat kunde vara av lite bättre kvalitet.

10/10 – Uitstekend

Antonio Jesús, Cadiz. España

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy recomendable
Muy bien. Magnífica atención.

6/10 – Redelijk

Jean Todd, uk

Positief: Netheid, comfort kamer
The Level package it is not worth the money.
The level it is same food, same everything different restaurant, it is not worth the money, you will spend your money better eating out or opt for normal all inclusive, it is designed to extract the money from those people who have extra. Better to spend the money for treatments rather than paying to just eat in a different Restsurant. Don't be fooled by the level package it is a fraud.

10/10 – Uitstekend

Gord, Canada

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Solid choice, all-inclusive unnecessary
We booked a "bed & breakfast" stay (not all-inclusive). Breakfast was underwhelming for a 5-star hotel. From what we saw, we would not recommend paying for all-inclusive or opt into any of the "Level" packages. There are many good restaurant options nearby. The front desk staff were not to the standard you would expect from a 5-star hotel (somewhat rude and cold). Although a short walk to the beach, sun beds and mattresses are at an extra charge (8lev for bed and 3lev for mattresses as at June 2015). Rooms were spacious and well-appointed.

10/10 – Uitstekend

johnjhoey, london

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hard to find any issues except for pillows and be sure to collect your passport in the morning as they do not remind you and several guests left without passports at front desk

6/10 – Redelijk

Luciano, Menezes

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Um resort para crianças
É um Resort com todas as qualidades desse tipo de hospedagem. Quartos enormes e limpos. É um resort preparado para famílias com crianças pequenas. Se vc está com amigos ou casal, fuja desse lugar. O Café de manhã não é bom, pois é muita gente e os funcionários não dão conta do fluxo. Infelizmente, eu presenciei uma briga entre os funcionários da recepção com hóspedes. O hotel praticou overbooking. Fiquei assustado. Mas no geral foi bom.

8/10 – Goed

Brian, Danmark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rigtig godt hotel
Gode værelser på rent og lækkert hotel, med gode faciliteter, dog kunne flere sportsfaciliteter godt ønskes. Har du råd til "Level" vil det anbefales, Giver lige lidt mere luksus og udnyttelse af hele hotellet, specielt mad situationerne kan godt virke lidt kaotiske, hvis man har "All inclusive" i standard restauranten. Hotellet ligger rigtig godt for tilgang til strand, shopping, barer og restauranter. Kan bestem anbefales.