Accommodatievoorzieningen

Beoordelingen van Duodo Palace Hotel

4 out of 5
Duodo Palace Hotel
San Marco 1887/1888 Calle Minelli, Venice, VE

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 332 van 696 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 696 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 696 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 696 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 696 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 ā€“ Redelijk

reinier

Positief: Netheid
authentiek & rumoerig
zeer centraal gelegen. alles is aanwezig. zeer gehorig, sliep dicht bij receptie dus , altijd rumoer en aan de andere zijde de ā€œrookā€ plaats ook tumoer
4 nachten verbleven in september 2022

8/10 ā€“ Goed

Bart

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel als uitgangbasis voor Venetie. Entree met watertaxi is leuke belevenis
3 nachten verbleven in juli 2022
Reactie van Irvin Surace - Front Office Manager op 12 aug 2022
Dear Bart B., I appreciate the time that you dedicated us on writing a review in regards to your most recent stay at our property. Thank you for noting the possibility for our Guests to reach our hotel by WaterTaxi, the proximity with Teatro La Fenice opera house and St. Mark's Square. I sincerely hope we will have another opportunity to welcome you at Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Manager

8/10 ā€“ Goed

M&M, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
midden in de stad, goede locatie !
eenvoudig overal heen te lopen, ook naar openbaar vervoer (bussen) en bezienswaardigheden. Heerlijk midden in het doolhof van de stad.

8/10 ā€“ Goed

wim, wommelgem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
leuk hotel centraal gelegen
kamer aan de kleine kant maar dat is volgens de prijs van de kamer natuurlijk. het hotel bereiken is niet eenvoudig ,als je nog niet in Venetie geweest bent. het hotel heeft daar wel een oplossing voor iemand komt u afhalen aan de luchthaven Marco Polo taxie en daarna in Venetie met een taxie boot.maar niet goedkoop.

10/10 ā€“ Uitstekend

Martin en Saskia, Hellevoetsluis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima overnachting
Prima verblijf gehad. We hadden een overnachting. Kamer zag er prima uit en was keurig schoon. Kreeg gelijk bij het inchecken allebei een kaartje met de inlogcode voor de wifi voor 20 uur zodat je even iets kan opzoeken over de stad. Beetje jammer van de koffie sochtends bij het ontbijt. Bij dit type hotel mag je toch koffie van gemalen bonen verwachten ipv oploskoffie. Niet mijn smaak maar past wel helemaal in de Italiaanse stijl. De ligging is prima in het centrum van Venetiƫ. In de smalle straatjes wel wat lastig te vinden. Wat ons betreft een aanrader.

10/10 ā€“ Uitstekend

Jacqueline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 ā€“ Uitstekend

Eric, New York

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

6/10 ā€“ Redelijk

Barry, Santry

Negatief: Personeel en service, voorzieningen
Very central in the city
4 nachten verbleven in april 2024

8/10 ā€“ Goed

Ana

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Hotel antiguo, servicio bien a secas . Le falta algo de mantenimiento.
2 nachten verbleven in maart 2024

10/10 ā€“ Uitstekend

Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 ā€“ Uitstekend

Carlos

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in maart 2024

10/10 ā€“ Uitstekend

Richard, Everett

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and accommodations were outstanding
1 nacht verbleven in maart 2024

10/10 ā€“ Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Un muy buena opcion para hospedarse en Venecia, hotel muy limpio y muy bonito !!

10/10 ā€“ Uitstekend

Katharina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, quiet hotel in very central location.
3 nachten verbleven in januari 2024

10/10 ā€“ Uitstekend

Kelly

2 nachten verbleven in januari 2024

6/10 ā€“ Redelijk

Lise

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Supert hotell med vanskelig resepsjonist
Hotellet er flott pĆ„ nesten alle mĆ„ter, men dĆ„rlig service i resepsjonen ved ankomst Ćødelegger stemningen. Mange pĆ„ hotellet inkludert hotelldirektĆøren viste seg vƦre hyggelige.
3 nachten verbleven in januari 2024

10/10 ā€“ Uitstekend

Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ubicado a solo unos minutos caminando de la Plaza de San Marcos, con acceso tanto a pie como desde un canal secundario de navegaciĆ³n, a unos pasos del teatro La Fenice, con mĆŗltiples restaurantes a menos de 5 minutos caminando. El personal de recepciĆ³n es amable y ayudan cuando se requiere. Este hotel vale la pena en todos los sentidos.
3 nachten verbleven in december 2023

10/10 ā€“ Uitstekend

Paolo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centralissimo e ben dislocato ma ben appartato. Personale cordialissimo e preparato ad aiutare in ogni esigenza del cliente. Colazione top.
2 nachten verbleven in december 2023

10/10 ā€“ Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful hotel
I chose the hotel for it's super location 5 minutes walk from Rialto bridge and San Marco Square. The hotel is absolutely lovely with a canal side entrance for boats. The staff are extremely friendly and helpful. A great place to stay.
2 nachten verbleven in december 2023

8/10 ā€“ Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked a Deluxe Room with Canal view Double Bed Sorry but leaning out of a 4 story window to see canal ??? As for Deluxe nothing deluxe about it. Bed was 2 single pushed together Lighting was poor Heating did not work as is behind curtains no way for heat to get out No Tea coffee in Room Bathroom had black mould around bath no separate shower Door did not seal properly Staff on Check in says it was best for us to book dining out with them as local restaurants are vey busy there is plenty places to eat and plenty of space infect just about all restaurants sell the same food. Breakfast was good plenty to Eat and Chose from Would i stay here again NO
3 nachten verbleven in november 2023

8/10 ā€“ Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Hotel positionfine close to S. Marco. For the room we booked a junior suite however i have strong doubt ee got a j. Suite.
2 nachten verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 25 nov 2023
Dear Mario N,Thank you for having posted a review regarding your most recent stay at Duodo Palace Hotel.Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries.I can confirm you that the room 206 which has been assigned you it is a Junior Suite with Canal View.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Gienislaw

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 25 nov 2023
Dear Gienislaw,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 10 out of 10.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

8/10 ā€“ Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 25 nov 2023
Dear Daniel,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 4 out of 5.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 ā€“ Uitstekend

MARTIN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place
1 nacht verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 14 nov 2023
Dear Martin,We appreciate your rating of 5 out of 5.Thank you for noting the beauty of our Palace. Duodo Palace hotel is located in a historical building that has been renovated and restored to maintain the dƩcor and the Venetian style. You can experience a true Venetian feel. The hotel is located in the heart of Venice, just few steps away from Piazza San Marco, the Rialto Bridge, Accademia and La Fenice. We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 ā€“ Uitstekend

David, Green Cove Springs

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 14 nov 2023
Dear David,Thank you for giving us a score of 5 out of 5.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 ā€“ Uitstekend

Tanya

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location after getting off the water bus. Great staff.
2 nachten verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 14 nov 2023
Dear Tanya,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.I am pleased to read how amazing was your stay with us.Thank you for giving us a score of 5 out of 5.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 ā€“ Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming hotel in Venice
Great little hotel with lots of charm. Hotel staff were friendly and very helpful with tips and questions about how to get around Venice.
2 nachten verbleven in november 2023
Reactie van Irvin Surace - Front Office Manager op 8 nov 2023
Dear Kenneth,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.I am pleased to read how amazing was your stay with us.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 ā€“ Goed

Henri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chambre un peu en dessous d'un 4 Ć©toiles. Mais l'emplacement et le personnel sont parfaits.
3 nachten verbleven in oktober 2023
Reactie van Irvin Surace - Front Office Manager op 4 nov 2023
Cher Ā« Henri Ā»,Merci d'avoir postĆ© vos commentaires suite Ć  votre sĆ©jour dans notre hĆ“tel.Vos commentaires sont encourageants pour nous de voir combien vous avez apprĆ©ciĆ© le service de travail et d'accueil de tout notre personnel, et nous avons partagĆ©s vos commentaires aux services correspondants et avec la direction de l'hĆ“tel.Nous espĆ©rons avoir le plaisir de vous accueillir bientĆ“t de nouveau parmi nous.Veuillez recevoir lā€™expression de nos sentiments les meilleurs.SincĆØrement,Irvin SuraceFront Office Manager

8/10 ā€“ Goed

Roger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Roger,Thank you for taking the time to add a score regarding your most recent stay at Duodo Palace Hotel.We sincerely hope you choose to stay with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 ā€“ Goed

Inger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trevligt hotell med bra lƤge i Venedig
Trevligt hotell med mycket bra lƤge i Venedig. Dock ganska dyrt. Mycket hƄrda sƤngar, men vƤldigt tyst fƶrutom luftkonditioneringens som lƤt rƤtt hƶgt. Frukosten ok, men man kan fƶrvƤnta sig mer pƄ ett fyrstjƤrnigt hotell. Mycket vƤnlig och hjƤlpsam personal.
3 nachten verbleven in oktober 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Inger,Thank you for posting your feedback regarding your recent stay at Duodo Palace Hotel.Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries.I have shared your lovely comments with the Staff in order to energize them to continue to deliver exceptional customer service.I am sorry to hear that the AC system was too noisy. I have advised our Maintenance Supervisor to check the fancoil.I sincerely hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

4/10 ā€“ Matig

Ernst

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Total veraltetes Zimmer fĆ¼r 340,- Euro pro Nacht. Badezimmer hat Schimmel, abgewohntes Mobiliar, FrĆ¼hstĆ¼ck fĆ¼r 20,- Euro war ok aber doch recht teuer
1 nacht verbleven in oktober 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Ernst,Thank you for taking the time to add a review regarding your most recent stay with us.As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotelinfo@duodopalacehotel.com

6/10 ā€“ Redelijk

Rich

3 nachten verbleven in oktober 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Rich,Thank you for taking the time to add a review regarding your most recent stay with us.As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotelinfo@duodopalacehotel.com

10/10 ā€“ Uitstekend

Amy

2 nachten verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Amy,We appreciate that you took time to add a rating regarding your most recent stay at Duodo Palace Hotel.Thank you for giving us a score of 10 out of 10.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Evelyn

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's in Venice... what more can I say! The hotel is a little hard to locate but worth the effort. The room was spacious, clean and comfortable. The check-in staff was efficient and helpful. They provide recommendations for restaurants in the area and arranged a water taxi to the cruise terminal where we could catch our bus to the cruise ship in Ravenna. Everything about their help was seamless. The included breakfast was great. They offered everything from fruit, toast, eggs, bacon, cereal, juice, tea and coffee. Just to let you know, I am picky about cleanliness, especially in bathrooms. This hotel met all my expectations. I would highly recommend this hotel for your stay.
1 nacht verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Evelyn,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.I am pleased to read how amazing was your stay with us.Thank you for giving us a score of 5 out of 5.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great traditional hotel ideally located. Friendly staff and very comfortable beds!
3 nachten verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Zach,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.I am pleased to read how amazing was your stay with us.Thank you for giving us a score of 10 out of 10.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We look forward to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

MAYU

1 nacht verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear MAYU,It has been a pleasure to have you as our Guest at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.We look forward to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Josephine

1 nacht verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Josephine,I am pleased that you took the time to add a rating regarding your recent stay at Duodo Palace HotelThank you for giving us a score of 10 out of 10.We look forward to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 ā€“ Goed

Kylene

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel upon first look is absolutely stunning. Though our room was a little outdated, I found it extremely cozy. Everything was pretty clean, not perfect, and the shower was really small but manageable. The staff was okay, they didn't really seem like they enjoyed tourists, to be honestā€“ but that was the general feeling I got from the people in Venice. We had drinks at the hotel bar that were great and the overall ambiance was very regal!
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Kylene,We are pleased that you took the time to review your recent stay with us.Duodo Palace hotel is located in a historical building that has been renovated and restored to maintain the dƩcor and the Venetian style. You can experience a true Venetian feel. The hotel is located in the heart of Venice, just few steps away from Piazza San Marco, the Rialto Bridge, Accademia and La Fenice. We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

6/10 ā€“ Redelijk

Tara

Positief: Netheid, personeel en service
Okay
The staff was very friendly and the decor and aesthetic of the hotel is cool has a vintage vibe. The bathroom was really difficult to navigate. The door leaves you almost no room to stand in the bathroom. They do not have a shower, it's a tub that you cannot stand up in, and there is no curtain glass etc. Also I would not recommend the breakfast. If you need a water taxi plan way ahead, we requested one early and due to traffic on that canals it was 30 minutes late, we had to walk a block to get on and then the driver charged us ā‚¬10 more that the price the hotel gave.
2 nachten verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 27 okt 2023
Dear Tara,I am pleased that you took the time to add a review regarding your stay with us.Thank you for noting the prime location of our Hotel, the Venetian decor of the Palace where the hotel is located and for your Staff comments. Most of our rooms have a bathtub and for security reasons it is not recommended to stand up to take a shower.During high seasons period, we highly encourage our Guest to reserve the watertaxi for Departure 1 day before the service date. Any same day - last minute - request will be taken by contacting the water taxi company and it might take up to 30-40 minutes to have a last-minute water taxi. In case that the tide is too high, we will receive from the water taxi company or travel agency which wil be the new departure station.We sincerely hope to have another opportunity to welcome you in order to better your perception of our property.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Roy

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great. Arranged water taxi pickup at the door. Good breakfast. Great location.
1 nacht verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 20 sep 2023
Dear Roy,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.I am pleased to read how amazing was your stay with us. As you noted, we have a private pier to catch water taxi and to arrive at the hotel.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Gale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was amazed how quite inside the hotel was. Easy walk St Marks Square or the Grand Canal and the water taxis. A little quirky alley to the entrance just added to the ambiance of being in Venice. Thereā€™s also a direct entrance from a canal right into the lobby! The staff was exceptional, very helpful and knowledgeable. In fact I left some property in the safe, they notified me rather quickly but I was already on a train to Florence. They went above and beyond finding a solution.
2 nachten verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 17 sep 2023
Dear Gale,I appreciate that you took the time to post a review regarding your recent stay with us.Duodo Palace Hotel has two entrances. One to arrive/to leave with a private water taxi and it is our private dock located in Rio de la Verona and a pedestrian entrance which is located in Calle Minelli, 1887/1888.Thank you for your nice comments. The Expedia Group community will benefit of your recommendations. It has been a pleasure to have you as our Guest. I have shared your comments with the hotel staff in order to energize all of us, it is always very nice to have our work recognized.As you noted, our hotel is very close to the main tourist attractions.We sincerely hope you choose to stay with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Bryan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Irvin Surace - Front Office Manager op 8 sep 2023
Dear Bryan,Thank you for rating our property 10 out of 10.We look forward to welcome you back at Duodo Palace Hotel whenever your travels will take you again in Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 ā€“ Uitstekend

Analise

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our 2 night stay at the Duodo Palace was amazing!! I highly reccomend this hotel for your stay in Venice. The whole staff was so accommodating and kind during all hours of the day. We had a beautiful, clean room that we were sad to leave at the end of the trip. I love that this hotel is tucked in a quiet corner and away from all of the businesses of Venice - though still a short walk to everything! Thank you for a great stay, I hope we can return one day.
Reactie van Irvin Surace - Front Office Manager op 8 sep 2023
Dear Analise,I am pleased that you took the time to add a review regarding your stay with us.Thank you for noting the prime location of our Hotel, the Venetian decor of the Palace where the hotel is located and for your Staff comments. It has been a pleasure to have you as our Guest. I have shared your comments with the hotel staff in order to energize all of us, it is always very nice to have our work recognized.We sincerely hope you choose to stay with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 ā€“ Uitstekend

Dorothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Irvin Surace - Duodo Palace Hotel op 8 sep 2023
Dear Dorothy,Thank you for giving us a score of 10 out of 10.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 ā€“ Goed

marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
SĆ©jour trĆØs agrĆ©able dans un petit hĆ“tel cosy trĆØs agrĆ©able - personnel adorable
2 nachten verbleven in augustus 2023
Reactie van Irvin Surace - Chef de RĆ©ception op 8 sep 2023
ChĆØre Marie,Nous sommes heureux que vous ayez pris le temps de commenter votre rĆ©cent sĆ©jour chez nous.Merci d'avoir notĆ© notre emplacement privilĆ©giĆ©. Comme vous l'avez notĆ©, nous sommes dans un quartier trĆØs calme mais toujours au cœur de Venise, trĆØs proche de la plupart des sites touristiques de Venise et Ć  quelques minutes seulement de la place Saint-Marc, du pont du Rialto et des galeries d'art de l'AcadĆ©mie.J'ai partagĆ© vos adorables commentaires avec le personnel afin de les inciter Ć  continuer Ć  offrir un service client exceptionnel.Nous sommes impatients de vous accueillir Ć  nouveau au Duodo Palace Hotel.Cordialement,Irvin SuraceChef de RĆ©ception

8/10 ā€“ Goed

maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk helpful. Good location. Convenient to everything.
3 nachten verbleven in augustus 2023
Reactie van Irvin Surace - Front Office Manager op 8 sep 2023
Dear Maria,We are pleased that you took the time to review your recent stay with us.Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries.I have shared your lovely comments with the Staff in order to energize them to continue to deliver exceptional customer service.We look forward to welcome you again at Duodo Palace Hotel.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 ā€“ Uitstekend

Baljinder

2 nachten verbleven in augustus 2023
Reactie van Irvin Surace - Front Office Manager op 8 sep 2023
Dear Baljinder,Thank you for giving us a score of 5 out of 5.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

6/10 ā€“ Redelijk

YOKO

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
恊éƒØ屋ćÆ恍悌恄恧åæ«é©ć€‚ćƒćƒƒćƒˆćŒćŖć„ć®ćŒę®‹åæµć€‚ćŠčŒ¶ć‚’ć„ć‚ŒćŸć‹ć£ćŸć€‚ćƒć‚¹ć‚æć‚Ŗ惫1ęžšć ć£ćŸć€‚ćŖ恜ļ¼Ÿå†·č”µåŗ«ć®ę°“恌3惦-ćƒ­é«˜ć„ļ¼ćƒ”ćƒ¢ē”Øē“™ć€å‘Øč¾ŗć®åœ°å›³ćØć‹ć»ć—ć‹ć£ćŸć€‚ćšć£ćØę—…č”Œäø­éØ™ć•ć‚Œē¶šć‘ć¦ćŸć€‚ęœ€åˆć«ć‚«-惉悒å‡ŗ恗恟悉čæ”ć—ć¦ć‚‚ć‚‰ćˆćšć€å¾Œć§ę°—ćŒć¤ćå–ć‚Šć«ć„ćčæ”ć—ć¦ć‚‚ć‚‰ćˆćŸćŒć€ćšć£ćØę—…ć§å«ŒćŖę€ć„ć‚’ć—ć¦ććŸć®ć§åØ˜ćŒē—…갗恫ćŖć£ć¦ć—ć¾ć£ćŸć€‚å‘Øč¾ŗ恮åŗ—ćÆć‚¢ć‚øć‚¢äŗŗå·®åˆ„ćŒć²ć©ćę®‹åæµć€‚
1 nacht verbleven in augustus 2023
Reactie van Irvin Surace - Front Office Manager op 18 aug 2023
Dear Yoko,I appreciate the time that you spent in writing a review regarding your recent stay at Duodo Palace Hotel.We have Kettles available - upon request. Tap water is safe to drink, in addition we have a minibar with beverages that can be purchased by our Guests. The prices for the minibar are exposed via a memo card on top of the refrigerator.We require all our Guests to present a valid credit card which is registered on the reservation to guarantee for incidental charges.I sincerely hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

6/10 ā€“ Redelijk

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Der Weg vom Shuttle-Platz SanMarco ist zu Fuss (mit GepƤck) sehr anstrengend, da das Hotel sehr versteckt liegt. Unsere Zimmer-Nachbarn waren stƤndig sehr laut ( nebenan sowie ober uns) dies wurde geduldet. Das FrĆ¼hstĆ¼ck war minimalistisch und in einem sehr eingeengten kleinen Raum.
2 nachten verbleven in juli 2023
Reactie van Irvin Surace - Front Office Manager op 30 jul 2023
Dear Sarah,I am pleased that you took the time to review your recent stay with us.Duodo Palace Hotel has both entrances. One to arrive/to leave with a private water taxi and it is our private dock located in Rio de la Verona and one pedestrian entrance which is located in Calle Minelli, 1887/1888.The best Public Stops with the Waterbuses are Rialto, Sant'Angelo, San Marco (Giardinetti or Vallaresso).Our Continental Breakfast includes bread, homemade cakes, fresh fruit salad, boiled eggs, scrambled eggs, bacon, milk, soy milk, ham, cheese, yogurt, cereals, croissants, jams, honey, chocolate/hazelnut cream, also gluten free upon request. Juices, American coffee, espresso or cappuccino are included as well.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

6/10 ā€“ Redelijk

TĆ¼lay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Irvin Surace - Front Office Manager op 23 jul 2023
Dear Tulay,Thank you for your review regarding your recent stay.We are delighted to read about your wonderful stay with us and how much you enjoyed the hotel.We are looking forward to welcome you again at Duodo Palace Hotel.Your Sincerely,Irvin SuraceFront Office Manager