Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Hilton Molino Stucky Venice

5 out of 5
Hilton Molino Stucky Venice
Isola Della Giudecca 810, Venice

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 532 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 268 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1003 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 ā€“ Uitstekend

Joost, Veldhoven

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top Hotel. Perfect location. Shuttle boat is perfect!
1 nacht verbleven in juni 2022

8/10 ā€“ Goed

luc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WIFI
slecht internet initieel te betalen
4 nachten verbleven in oktober 2021

8/10 ā€“ Goed

Andrea

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2021

8/10 ā€“ Goed

Frans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel. Due to the corona problems you have to make a reservation to swim and to drink at the sky lounge. We made reservation in the new part; beautiful nice modern rooms. Worth to do. Overall nothing to complaint about. Staff very friendly!
2 nachten verbleven in augustus 2020

6/10 ā€“ Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
het gebouw is er mooi maar heeft onderhoud nodig, alles is oud en functioneert matig. 10 euro voor een glaasje witte wijn erg duur. ontbijt een lawaaige bende, borden worden niet opgeruimt en degene die je je plaatst wijst denkt dat hij de baas is. Een echt dure touristrap
1 nacht verbleven in augustus 2019

10/10 ā€“ Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie kamer, prachtig zwembad met zicht over Venetiƫ. Uitgebreid ontbijt.
2 nachten verbleven in juli 2019

10/10 ā€“ Uitstekend

Laur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer mooi gerestoreerd gebouw met prachtig zicht op Venetiƫ.
2 nachten verbleven in januari 2019

8/10 ā€“ Goed

Marielle, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel, mooie locatie
We hebben genoten in dit mooie hotel. Heerlijke kamers, goede bedden en een super uitgebreid ontbijt buffet. Alles is schoon en het personeel is vriendelijk en correct. Een aanrader!
2 nachten verbleven in juni 2018

10/10 ā€“ Uitstekend

Linda, Hoofddorp

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dakterras met uitzicht!
Vanaf het dakterras heb je een geweldig uitzicht over de stad en de haven. Het is heerlijk toeven daar.
2 nachten verbleven in april 2018

6/10 ā€“ Redelijk

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
Teleurstellend
Super ontbijt maar verder echt geen vijf sterrenhotel. Spa stelt niets voor, kamers zijn wel ruim maar oudbollig en de onze rook erg muf naar te oude vloerbedekking en nepleer, ook dit hebben we gesignaleerd aan de receptie maar ze hebben er niets mee en aan gedaan.

10/10 ā€“ Uitstekend

Kristof

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2017

10/10 ā€“ Uitstekend

Della

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a gorgeous property but not for anyone who does not plan on commuting by boat to do anything than wander its island. The Hotel shuttle costs ā‚¬15 per person per stay and doesn't start until 9am. I wanted to begin seeing Everything in Venice early so either pay private water taxi or take public boats... which if full.. you have wait for next one. The Staff are wonderful and room gorgeous but if you want to go back forth shopping and such, its just not convenient.
2 nachten verbleven in april 2024

10/10 ā€“ Uitstekend

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From check in to check out everything we experienced was perfect. The staff went out of their way to help us during a medical problem. We needed to visit a Dr on a Sunday evening and the concierge made a phone call to a doctor who then agreed to come to the hotel to make a ā€œhotelā€ call!!! Prescription was needed and the hotel sent an employee to the pharmacy to pickup and deliver to us. Who does thatā€¦the Hotel Molino Stuckey does that!!! Next time in Venice no other place we would stay is at the wonderful hotel with the most caring staff in the world. Special thanks to the Concierge gentleman who made the call for us and the bell boy who went to the pharmacy to pick up the medication. Luciana who translated for us with the doctor and Martina the trainee for her recommendations and pleasant conversations. Hilton hotel you should be very proud of your employees who work there. It certainly made our trip very memorable.
4 nachten verbleven in april 2024

10/10 ā€“ Uitstekend

Martin, Juneau

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel water shuttle.
1 nacht verbleven in april 2024
Reactie van Guest Relations Team op 21 apr 2024
Dear Martin, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 ā€“ Uitstekend

Haydn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The perfect hotel woth great facilities! The rooms are amazing, which is no suprise given the rest of the hotel. Breakfast is incredible as expected
3 nachten verbleven in april 2024
Reactie van Guest Relations Team op 18 apr 2024
Dear Guest, Thank you for your fabulous review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and We are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.

10/10 ā€“ Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and spacious. We had a great stay at this property. The breakfast was super.
5 nachten verbleven in april 2024
Reactie van Guest Relations Team op 13 apr 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We were delighted to see that our services, as our famous Hilton breakfast, met with your approval.We look forward to welcoming you with us again in a not too far distance.Kindest regards,

10/10 ā€“ Uitstekend

Leon

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the best hotel weā€™ve ever stayed in. Would definitely recommend to anyone and would stay there again. The staff was friendly and knowledgeable. The cleaning staff was also friendly and efficient. The concierge staff helped us arrange a trip to Murano and also transportation back to the airport. Our boat arrived promptly at 6:25am. They had the BEST breakfast Iā€™ve ever seen anywhere. It was so amazing I took pictures of it to show family and friends. The area felt safe, and. I did not use the bidet. The only negative is the shower gehad the half wall, so water leaked in the floor. Cleaning staff put a rolled up towel in the open area to prevent water getting on the floor, but it didnā€™t work. I recommend this place! Itā€™s a 10 out of a 10!
3 nachten verbleven in april 2024
Reactie van Guest Relations Team op 13 apr 2024
Dear Leon,thank you very much for the positive review and for the information you wrote about our hotel which will be very helpful for every traveler who will decide to stay with us.We are delighted to hear that you enjoyed your stay in Venice. We would also like to thank you for praising our Staff, the cleanliness and our famous Hilton Breakfast. We place great value on your opinion and we look forward to welcoming you with us again in a not too far distance. Kindest Regards,

10/10 ā€“ Uitstekend

Natalie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Relations Team op 13 apr 2024
Dear Guest,Thank you for your review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and we are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.Kindest regards,

10/10 ā€“ Uitstekend

Tamara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall a great experience. They have a shuttle that will take you to and from San Marco. The public watertaxi stops right in front too. Beautiful all around. The best sunrises too
3 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 2 mrt 2024
Dear Guest,Thank you very much for your excellent feedback!I am glad to hear that you appreciated the Hotel and our services, including our shuttle boat and that you enjoyed your stay in our property.We also thank you for taking the time to let us know your opinion on the Giudecca island sunrises.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards,

10/10 ā€“ Uitstekend

Maria Guadalupe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like everything
1 nacht verbleven in februari 2024
Reactie van Guest Relations Team op 25 feb 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us.Your contribution was very helpful and appreciated. We look forward to welcoming you with us again in a not too far distance.Best regards,

8/10 ā€“ Goed

Etelberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es un hotel hermoso
1 nacht verbleven in februari 2024
Reactie van Guest Relations Team op 24 feb 2024
Estimado HuĆ©sped,Gracias por su reciente estancia con nosotros en el Hilton Molino Stucky Venice y por haberse tomado el tiempo en compartir su experiencia tras su estancia con nosotros.Nos hace realmente feliz saber de su buena experiencia con nosotros.Esperamos que pronto podamos volver a disfrutar de su compaƱƭa y esperamos poder darle la bienvenida de nuevo no tan sĆ³lo a Hilton Molino Stucky Venice si no tambiĆ©n a cualquiera de nuestros hoteles Hilton.Un saludo muy cordial,

10/10 ā€“ Uitstekend

juan, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely historic building. Very big. Has several restaurants on premises. All the staff is helpful and attentive. The roof top has a nice view and the bar has quite a cocktail selection. The down side, at the other side of the canal and not convenient to move around. There are 2 stops for the water taxies about 10 min away and they have their own shuttle running but you will waste time waiting.
3 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 23 feb 2024
Dear Guest,We appreciate the time you took to post comment about your stay. It was a pleasure to read that you liked the location of our Hilton Molino Stucky. We were delighted to hear that you have enjoyed our Skyline rooftop bar cocktails as well as the view from there. We thank you for the wonderful feedback and we hope to welcome you again here in Venice.Best regards,

6/10 ā€“ Redelijk

Paul

Reisde met familie
Positief: Personeel en service, voorzieningen
Mosquitos in the room, that bit my daughter and myself. A small gap in the balcony door was clearly allowing them in. No spraying, coils or preventative measures. Staff excellent. Breakfast too expensive. Eat (and drink) in the generally very good local restaurants a short walk away.
3 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 23 feb 2024
Dear Guest,Thank you very much for sharing your experience with us and for posting your comments on this website. Please accept our apologies for the problem with mosquitoes in your room: unfortunately mosquitoes, certainly find in the Venetian lagoon the perfect habitat and are difficult to control, regardless of the regular disinfestations we carry out in all our guestrooms.We are extremely sorry for the discomfort that you have experienced this time and we will enforce additional measures in such cases as yours, which please rest assured remain isolated incidents.Otherwise, we are pleased that you have appreciated the comfort of our location as well as the proficiency of our staff.Although you express some disappointment, we hope we will have the opportunity to welcome you back in the not too distant future so that we can demonstrate the high level of service we are renowned for.Best regards,

6/10 ā€“ Redelijk

Sam

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great property to feel comfortable and half decent location. There is a ā‚¬12.50 WiFi charge for the duration of stay and even crazier a 33cl beer is ā‚¬14 at the sky bar and ā‚¬12 in the reception bar! Cheers anyways šŸ»
2 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 10 feb 2024
Dear Guest,Thank you for your feedback and for choosing the Hilton Molino Stucky for your stay in Venice. It is a pleasure to hear that you enjoyed your stay with us.On the other hand, we are very sorry to read that you felt the charges for the internet was overpriced. To improve guest satisfaction Hilton Hotels constantly review their pricing policies for such things as internet. We kindly inform you that complimentary internet is available in the public areas of all Hilton hotels. We are also very sorry that you have found prices to be expensive as we always strive to meet our guestā€™s expectations and to comply with their requests. We will discuss your comments at our Head of Departments meeting as all criticisms are read with attention and genuine interest and suggestions are taken on board to enhance clientsā€™ satisfaction.We thank you for being our guest and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 ā€“ Uitstekend

Yvan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable stay upheld Hilton standards
1 nacht verbleven in februari 2024
Reactie van Guest Relations Team op 13 feb 2024
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too far distance.Kind regards,

10/10 ā€“ Uitstekend

Massimo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful. They offered me a free upgrade and the room was astonishing with a view on Venice amazing. Very clean. Bed very comfortable and gluten free option breakfast. Very happy
2 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 13 feb 2024
Dear Guest, Buongiorno from sunny Venice and thank you for your positive comment about the hotel.I am glad to hear that you enjoyed the accommodation in our Hotel and our services.We appreciate and thank you also for your comments regarding the room upgrade with Venice view. Thank you very much for being our guest and we hope to welcome you soon again.Kindest regards,

10/10 ā€“ Uitstekend

Sikander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 13 feb 2024
Dear Guest,Warmest greetings from the Guest Relations Team and thank you for posting a review of the Hilton Molino Stucky.We are pleased that you found the service great all over the hotel.We hope to welcome you back to the Hilton Molino Stucky in the not too distant future so that we can provide you with the high level of service you are accustomed to.With kind regards,

10/10 ā€“ Uitstekend

Wilma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 18 feb 2024
Dear Guest,Thank you very much for staying at the Hilton Molino Stucky Venice and for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice. We are thrilled to see your wonderful feedback following your recent stay at our hotel. Thank you once again for choosing us as your accommodation. Your satisfaction is our ultimate reward. We hope to welcome you soon again. Kindest regards,Guest Relations Team

10/10 ā€“ Uitstekend

fabian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 13 feb 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We thank you for being our Guest and we hope to have the chance to welcome you soon again.Kindest regards from Venice,

10/10 ā€“ Uitstekend

Rodolfo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I stayed at this lovely 5 star hotel and spa celebrating my 40th bday and our anniversary. The spa was fabulous. Loved the hot tub jacuzzi, steam room and sauna. We got a couples Swedish massage and let me tell you it was the best massage we have ever had. We enjoyed the live piano show during the weekend and the dinner was fabulous. The sky bar is elegant with blue fluorescent lights and you can see beautiful views of Venice on each side of the bar. They have a lovely pool on the roof we are excited to check out when we return in summer next time. The breakfast was awesome!!! They had everything you can think of for breakfast and even had a chocolate fountain with fruit to dip in. They also have their own taxi boat which takes you back and forth between the islands. The decor is exquisite! the hotel also held the Arthur Murray dance competition there. We had the pleasure to watch. This is a Lovely lovely resort. I highly recommend it for couples and families when visiting Venice.
1 nacht verbleven in januari 2024
Reactie van Guest Relations Team op 13 feb 2024
Dear Guest,Warmest greetings form the Guest Relations Team and thank you for having posted such a wonderful review on this platform. We thank you for praising the hotel facilities like our rooftop bar and SPA Centre for which we pride ourselves and we are also glad that you enjoyed our famous Hilton Breakfast and the live piano show at our Rialto restaurant.We are glad that your stay was a memorable one and that our staff, services & facilities met your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards from Venice,

10/10 ā€“ Uitstekend

Rodolfo

2 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 13 feb 2024
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too distant future. Kindest regards,

10/10 ā€“ Uitstekend

Elvio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location, the view of Venice, and the restoration to new life of a manufacturing building that has a strong presence in the lagoon landscape
3 nachten verbleven in november 2023
Reactie van The Hilton Molino Stucky Team op 29 nov 2023
Dear Guest, thank you for your positive comments. We are delighted that you enjoyed your stay at the Hilton Molino Stucky Venice and we hope we can welcome you soon again here in Venice. Thank you for being our guest.Best regards.

8/10 ā€“ Goed

Norman

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for Venice without the crowds
A comfortable five star hotel with modern facilities within an historic and characterful building. Out of the hubbub of the main Venice islands but they are easily accessible by the hotelā€™s shuttle boat. Friendly and efficient service throughout our stay, particularly during breakfast - which was excellent with an impressive range of different foods. Our bedroom was very comfortable, though rather warm and seemingly unaffected by the air conditioning. Our only real moan is that wine is served in the bar by the glass in a measure of 120ml, which is just plain stingy at 11 euros a time.
4 nachten verbleven in november 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Norman,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We will make treasure of all your valuable comments to improve our services and maintain the high standards that distinguish our chain.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 ā€“ Ontzettend slecht

RIKA

1 nacht verbleven in november 2023

10/10 ā€“ Uitstekend

Rupy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was happy upon arrival to be upgraded. The front desk staff were very professional, courteous and delivered exceptional service. The property was the best hotel Iā€™ve ever stayed at in Europe. It has been very well renovated.
1 nacht verbleven in november 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Rupy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back to our hotel in a near future and we remain at your complete disposal for any assistance.Kind regards,The Hilton Molino Stucky Team

8/10 ā€“ Goed

Abdullah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good stay since the receptionist gave us the lowest level of our room selection, most of TV channel was not working finally teeth brush and ear cleanning not available at the room you have to request them from the reception
2 nachten verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Abdullah,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make treasure of your comments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 ā€“ Goed

Mette, Newport Beach

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy place to stay. Loved the lobby area; easy to meet up with friends. Did not have great experiences with the "free" only once an hour boat, but public transportation was easy.
1 nacht verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Mette,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We all look forward to welcoming you back again in a near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

8/10 ā€“ Goed

Jessy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was very nice and clean. The staff was professional. The bidet was a bit odd though. It was like a handwashing sink that was as low to the floor as the toilet was. It didn't spray upwards like you would think that a bidet would. Dining at this hotel is expensive. I made the mistake of eating here the night before I left and I can honestly say that it was the most expensive penne that I've ever paid for. I would recommend ordering food at any other restaurant in Venice and bringing it back to your room with you.
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Jessy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 ā€“ Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyable stay in a beautiful hotel and location. The staff were extremely accomodating, helpful and made the stay in Venice even more enjoyable.
3 nachten verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Amy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services and Team Members with the highest score.We will make sure to share your comments with them, they will be very pleased with your recognition.Look forward to welcoming you back again to our hotel in a near future, we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

10/10 ā€“ Uitstekend

Phineas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
2 nachten verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Phineas,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 ā€“ Redelijk

Dirk

Positief: Netheid
Das Hotel ist in die Jahre gekommen, wie fast alle Hilton Hotels. FrĆ¼hstĆ¼ck teuer und AtmosphƤre wie in einer Grosskantine. Shuttle Service per Bootstaxi sehr gut.
4 nachten verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Sehr geehrter Dirk,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen Ć¼ber Ihren letzten Aufenthalt im Hilton Molino Stucky Venice zu teilen.Ihre Meinung ist uns sehr wichtig und bei dieser besonderen Gelegenheit mĆ¼ssen wir leider feststellen, dass Ihr Aufenthalt nicht ganz Ihren Erwartungen entsprochen hat. Wir werden sicherstellen, dass Ihre Kommentare an die zustƤndigen Abteilungen weitergeleitet werden, um unsere Dienstleistungen zu verbessern.Wir schƤtzen Sie als Kunden sehr und wĆ¼nschen uns, Sie wieder bei uns begrĆ¼ĆŸen zu dĆ¼rfen.Herzliche GrĆ¼ĆŸe,The Hilton Molino Stucky Team

10/10 ā€“ Uitstekend

Virginia

1 nacht verbleven in september 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Virginia,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We look forward to welcomin you again in a not too distant future.Kind regards,The Hilton Molino Stucky Team

10/10 ā€“ Uitstekend

Diego, Montverde

1 nacht verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Diego,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back again in a near future.Kind regards,The Hilton Molino Stucky Team

6/10 ā€“ Redelijk

Heather

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Heather,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 ā€“ Ontzettend slecht

adrian

3 nachten verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear adrian,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 ā€“ Goed

Daniela

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Aria condizionata non regolabile( troppo freddo) servizio a colazione su seconda sala non adeguato
2 nachten verbleven in september 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Gentile Daniela,La ringraziamo per essere stato nostro ospite all'Hilton Molino Stucky Venice e per il tempo dedicato a condividere con noi la Sua recente esperienza.La Sua opinione conta molto e grazie al Suo feedback possiamo avere l'opportunitĆ  di migliorare e poter mantenere la qualitĆ  dei servizi e gli standard elevati che contraddistinguono la nostra catena.In questa particolare occasione, siamo desolati che il soggiorno non abbia soddisfatto le Sue aspettative.Le assicuriamo che i Suoi suggerimenti sono giĆ  stati presi in carico dal nostro Team Esecutivo cosƬ da poter migliorare, grazie a Lei, non solo a Sua futura esperienza ma di tutti i nostri gentili ospiti.Confidiamo che possa tornare presto a farci visita, dandoci cosƬ lā€™opportunitĆ  di poterLe garantire unā€™esperienza soddisfacente ed allā€™altezza delle Sue aspettative.Cordialmente,The Hilton Molino Stucky Team

8/10 ā€“ Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property and facilities are amazing. My wife and I stayed during our 20 yr anniversary trip and the location and staff were top notch. The team assisted with transportation, tours as well as recommendations for local restaurants which were valuable for us. As a negative, I HIGHLY recommend staying away from the restaurants, bars and room service on site. The price is 3x - 4x what you will find locally and the quality is unbearably poor. If staying at this Hilton, just remember that you should not include the on-site eating as a positive.
3 nachten verbleven in september 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Michael,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we honestly appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 ā€“ Redelijk

Tasso

Positief: Personeel en service
Bathtub had mold.
1 nacht verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Tasso,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 ā€“ Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay, I wish we were able to stay longer
1 nacht verbleven in oktober 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Kelly,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all eager to welcoming you back to our beautiful city in the near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 ā€“ Uitstekend

Miguel

3 nachten verbleven in september 2023
Reactie van The Hilton Molino Stucky Team op 30 nov 2023
Dear Miguel,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.Look forward to welcoming you again in the near future, we remain at your complete disposal meanwhile.Kind regards,The Hilton Molino Stucky Venice