Thank You Shelley for the feedback, it is helpful. So pleased you enjoyed our location. Hope to see you again.

Thank you Jeffery!! So pleased you enjoyed your stay with us!

Thank You Mark for the feedback, it is helpful. So pleased you enjoyed our location and that view!! Hope to see you again.

Thank you for your comments Connie. We have several different room types in the hotel, I am sorry you didn't feel you received what you expected or saw pictured. Your comment about checkin is something we will be addressing immediately. We do hope to see you again.

Thank You Kristen for the feedback, it is helpful. So pleased you enjoyed our location and the amenities!! Hope to see you again.

Thank You Anne for the feedback, it is helpful. So pleased you enjoyed your stay and that view!! Hope to see you again.

Thank you for the recommendation!

Thank you!! So pleased you enjoyed your stay with us!

Wonderful Sheila, thank you!

Lauren this is wonderful thank you! We're so pleased you and your pet enjoyed your stay with us. See you again!

Thank you for the feedback Lili, we appreciate it. I hope you had an opportunity to try the menu in Aura as well. We'll pass your comments along to our Kitchen.

Jacqueline, I'm so sorry you were disappointed with your room. We do have various room types in the hotel, it could be that this just wasn't what you were expecting. We will flag your reservation and hope to see you again, possibly in another area of the hotel.

Wonderful, thank you Aaron!

Joyce, I'm so sorry you weren't pleased with your view! Our location is one of our features, I hope you were able to enjoy it and the view from other areas in and around the hotel. Hope to see you again.

Amazing! Thank you Aurora.

Wonderful Hamish, thank you!!

Todd this is wonderful thank you! We're so pleased you and your pet enjoyed your stay with us. See you again!

Thank you Maria, so pleased you enjoyed your stay! The art collections all belonged to our owners. We love being able to honor them this way, thank you for your feedback.

Thank you Timothy, we think it's pretty special too!

Thank you Virgilio for sharing your valuable views. We're sorry that we failed to make your visit as enjoyable as it could have been and lacked on your expectations. Thank you for contributing to our ongoing commitment to growth as a team, as a company, and as a community. We eagerly anticipate the opportunity to welcome you back to the INN in the near future.

Umberto this is wonderful thank you! We're so pleased you and your pet enjoyed your stay with us. See you again!

Thank you for your feedback Brian. There is no excuse for the corridors to be clutter with trays and carts, my apologies.

Thank you Shannon, I appreciate the feedback. We typically don't receive comments on the hot water, we'll be addressing that room. Thanks again.

Thank You Sterenn, so pleased you enjoyed your stay!!

Thank You Harold, so pleased you enjoyed your stay!!

Thank You Jane, so pleased you enjoyed your stay!!

Emma, this is wonderful, thank you! So pleased you enjoyed your stay with us

Dear Harpreet,We genuinely appreciate your response. Your feedback is invaluable to us as we strive to enhance our services.Your insights into your recent experience are deeply valued. They provide us with clarity on areas where we can improve.Upon thorough review of the Expedia website, we couldn't find any mention of complimentary breakfast or breakfast included in the rate on our hotel page. Our listing clearly states, "Breakfast Available," with a note stating that "Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 13-24 per person". We apologize if there was any confusion or frustration caused by this discrepancy. We encourage you to review your confirmation letter and let us know if there is any conflicting information.Please note that we offer packages on our official website that include breakfast and parking. We recommend booking directly with us for your next visit if you're interested in any of these packages. Our reservation team will provide detailed explanations and ensure any confusion is cleared up.Thank you once again for your feedback.

Wonderful, thank you!

Thank you Lara, so pleased you enjoyed it!

Thank you so much Jayme-lee!

This is wonderful Maria, thank you! We're so pleased you enjoyed your stay with us, the location really is perfect isn't it? See you again.....

Thank you Tammy, we'll share your comments with our Team, they'll be thrilled!

Thank You Dani for the feedback, it is helpful. So pleased you enjoyed our location. Hope to see you again.

Thank You Jean, so pleased you enjoyed your stay!!

Wonderful Michelle, thank you!

Thank you for your feedback Leo. I'm wondering if you were looking for overheight spaces? We do have alternatives for vehicles that are over 6'2" that our Guest Services Team can provide in future.

Thank you so much for your comments, we'll share them with the Guest Services Team!

Thank You Eleanor for the feedback, it is helpful. So pleased you enjoyed our location and the Room!! Hope to see you again.

Thank You Wessley for the feedback, it is helpful. So pleased you enjoyed our location and that view!! Hope to see you again.

Wonderful, thank you!

Thank you for your review, hopefully we can do even better next visit.

Marita, I am so sorry you didn't have a good sleep. We will note your room number and see what we can do. This is a very unusual comment but an important one. Thank you for letting us know.

Thank You Jocelyne, so pleased you enjoyed your stay!!

Thank You Jessica for the feedback, it is helpful. So pleased you enjoyed our location and that view!! Hope to see you again.

Thank you Jules, hope to see you again and do even better!

Thank You Chad, so pleased you enjoyed your stay!!

Thank you Nidhi, so pleased you enjoyed your stay!!

Thank you Nancy, so pleased you enjoyed your stay!!