Dear Marielle,thank you very much for your review and great rating.We understand your point regarding a fridge although we think it's only a nice-to-have but not a necessity. We are proud of being awarded with the Austrian and European Ecolabel and abstaining from 135 fridges is one reason for that. However our guests are welcome 24/7 at the bar to cool their drinks or food.In fact we do not have an air condition, we do have a cooling system which works with fresh air!We'd love to welcome you back some day - please don't miss our invitation to enjoy our homemade Schani Gin Tonic at the bar. ;-)Until then, stay healthy and take care!Servus and Babayour Team of Hotel Schani Wien

Dear martin Thank you very much for you feedback on your stay. We are glad you could enjoy the hotel, its location and its surrounding. In order to make our hotel lobby as lively as possible and also include viennese charm and tradition the hotel lobby is also accessible for external guests. We hope to welcome you again soon Yours Hotel Schani team

Dear Jolanda Thank you for your feedback on your stay. We are glad you could enjoy the hotel and its many facilities so much. We are looking forward welcoming you again soon. Kind regards

Dear Craig,We're over the moon to hear that you had a great stay with us. Knowing that you found our complimentary luggage storage, self check-in services, and the cleanliness of our rooms so convenient really warms our hearts. We're glad that you could make good use of the metro right in front of our hotel, too. We strive to provide our guests with the utmost comfort and safety, so it's wonderful to hear you enjoyed that aspect of our service.Thanks again for your feedback. We can't wait to see you back at Hotel Schani Wien in the future.All the Best,Your Hotel Schani Wien Team

Lieber Markus,Vielen Dank für deine tolle Bewertung :-DWir freuen uns immer sehr , wenn sich unsere Gäste wohl gefühlt haben und hoffen dich doch ganz bald wieder bei uns begrüßen zu können!Alles Liebe,Dein Hotel Schani Wien Team

Dear Atsushi,Arigatou gozaimasu for your kind words and excellent rating! We are thrilled to know that you found our hotel stylish and fabulous. We can't wait to welcome you for another fantastic stay at Hotel Schani Wien soon! All the best,Your Hotel Schani Wien Team

Dear Jane,Thank you very much for the feedback.We are happy that you have had a good experience about our stay!Looking forward to welcome you soon again!All the best,Your Hotel Schani Wien Team

Dear Evelyn,Thank you for taking the time to share your feedback with us. We are really sorry to hear that your experience at Hotel Schani Wien didn't meet your expectations.We're glad that you appreciated our convenient location, but we clearly missed the mark in some other aspects of your stay. Your comment about the lack of amenities in the room has been noted, and we are working on it.Our design aims to reflect Viennese charm and uniqueness; however, we appreciate that this might not be to everyone's taste. Once again, thank you for your valuable feedback. All the Best,Your Hotel Schani Wien Team

Dear Jasmine,Many Thanks for your rating :-DAlways appreciate any kind of good feedback.Looking forward to welcome you soon again in Vienna!All the best,Your Hotel Schani Wien Team

Lieber Muhammet,Vielen Dank für deine Bewertung.Schade, dass du nicht zufrieden mit deinem Zimmer warst.Wir machen aber keineswegs ein Geheimnis aus unseren Zimmern und haben auf allen Plattformen unzählige Fotos unter anderem auch über die Aufteilung der Maisonetten.Wir wünschen dir alles Liebe,Dein Hotel Schani Wien Team

Dear Kana,Hello! We're happy to hear you enjoyed our self check-in and check-out process as well as our trendy and functional rooms. We can't wait to welcome you back again in the future! All the best,Your Hotel Schani Wien Team

Dear Brett,Hi there! Thank you so much for taking a few moments to share your positive experience at Hotel Schani Wien. We're thrilled to hear that you found our location convenient and our hotel clean and welcoming. Our 24-hour bar is indeed a feature we're proud of and we're glad it added to your stay. The next time you're in Vienna, we would be thrilled to have you back to explore more of what the city and our hotel can offer. Safe travels till then.Best regards,Dein Team vom Hotel Schani Wien

Dear guest,Thank for your rating.As we can see, you were not that happy with us :-(We are open for more detailed feedbackLooking forward to hear from you anytime!BR Your Hotel Schani Wien Team

Lieber Gürkan,Vielen Dank für deine Bewertung!Freut uns , dass es dir gefallen hat :-)Wir verzichten bewusst auf eine tägliche Zimmerreinigung, da wir stolzer Träger des Umweltzeichens sind, versuchen wir so gut es geht auf unseren ökologischen Fußabdruck zu achten.Natürlich bekommen Gäste auf Wunsch eine Reinigung.Wir hoffen dich bald wieder bei uns begrüßen zu dürfen!Servus und BabaDein Hotel Schani Wien Team

Dear Bjarke,Many Thanks for your rating, always appreciated when our guests like our concept!Hope to see you soon again in Vienna :-)BrYour Hotel Schani Wien Team

Lieber Torsten,Vielen Dank für deine tolle Bewertung 5/5!Wir freuen uns immer sehr, wenn sich unsere Gäste bei uns wohlgefühlt haben und hoffen dich ganz bald wieder bei uns zu haben!Auf BaldServus und BabaDein Hotel Schani Wien

Dear Hsuan Han,Hello, Thank you for your great rating and for choosing our Schani Wien. We are delighted to hear that you enjoyed our self-serve concept. We always try to be accommodating to our guests by providing whatever they may need at the front desk. We apologize for not meeting your expectations regarding the electric towel rack, but it is a cautiously decision to not have an extra electrity source in the room.Best wishes,Your Hotel Schani Wien Team

Dear David,Thank you so much for your 5-star review! We're delighted to hear that you found our location convenient and our hotel comfortable, modern and clean. We strive to provide the best experience for our guests and your feedback assures us that we're doing a good job. We look forward to welcoming you back next time you visit Vienna.BRYour Hotel Schani Wien Team

Dear Ashraf,Many Thanks for your rating! 10/10 we always appreciated any kind of good Feedback!Looking forward to welcome you soon again in Vienna :-)BrYour Hotel Schani Wien Team

Dear Brendan,Thank you for your rating!Always appreciating any kind of good feedback!Hope to see you again in Vienna :-)BRYour Hotel Schani Wien Team

Dear Liudmyla,I'm really saddened to read about your experience at our hotel. Your feedback is crucial and will help us identify where we need to focus our efforts. I apologize for the inconvenience with the room keys and the lack of available staff at the lobby, we're aware that our innovative self-service system might be a bit confusing at first. Also, I'm sorry to hear about the air conditioning/heating not functioning and cleanliness issues you experienced. This definitely does not meet the standard we want for our guests. We've spoken to our housekeeping department about your review already. I'm sorry for the inconveniences you suffered due to issues in your room.I lament to hear that you found the breakfast not living up to your expectations. We usually receive good feedback for our breakfast so I will definitely look into the matter and establish why we let you down on this occasion.Finally, I wanted to address your comments about our customer service, this is something we must work on. Our main goal is to offer a welcoming environment combined with personable and efficient customer service. We are sorry to have missed the mark during your visit.We take all your points to heart and will use them as an opportunity to improve. Thank you for your honesty and we hope that you will give us a second chance to change your mind.Dein Team vom Hotel Schani Wien

Dear Mustafa,Thank you for your Top Rating - Full PointsAlways appreciated when our guests feel comfortable :-)Hope to see you again in ViennaBrYour Hotel Schani Wien Team

Dear Erica,Mayn Thanks for your TOP RATING - 5 of 5 :-)Always appreciated every kind of good Feedback.Hope to see you soon again in Vienna!BRYour Hotel Schani Wien Team

Dear Toshihide,Thank you very much for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We're also happy to hear that our iron in the luggage room was convenient for you. However, we're really sorry about the problem you experienced with the sink in the washbasin, we'll definitely check this and make sure it gets fixed. We totally agree about our location - it's great for visiting the gorgeous city of Vienna! Thanks again for your feedback, we truly appreciate it. We look forward to welcoming you back on your next visit. BRMichelle Gonzales

Lieber Wolfgang,Danke für deine Top Bewertung! Wir hoffen, dass du deine Weihnachtszeit bei uns genossen hast :-)Auf Bald wieder in Wien!Servus und Baba Dein Team vom Hotel Schani Wien

Lieber Cameron,Danke für deine Top Bewertung! Wir hoffen, dass du deine Weihnachtszeit bei uns genossen hast :-)Auf Bald wieder in Wien!Servus und Baba Dein Team vom Hotel Schani Wien

Liebe Sandra,Danke für deine Top Bewertung! Wir hoffen, dass du deine Weihnachtszeit bei uns genossen hast :-)Auf Bald wieder in Wien!Servus und Baba Dein Team vom Hotel Schani Wien

Lieber Till,Danke für deine Top Bewertung! Wir hoffen, dass du deine Weihnachtszeit bei uns genossen hast :-)Auf Bald wieder in Wien!Servus und Baba Dein Team vom Hotel Schani Wien

Lieber Malak,Danke für deine Top Bewertung! Wir hoffen, dass du deine Weihnachtszeit bei uns genossen hast :-)Auf Bald wieder in Wien!Servus und Baba Dein Team vom Hotel Schani Wien

Dear Katherine,Hi there,Thank you so much for your positive review! It's wonderful to hear that you appreciated our convenient location and found our staff to be accommodating, even in the late hours. We put a lot of thought into our room design to make our guests' stay as comfortable as possible, so it's great to hear you appreciated it. We look forward to welcoming you back during your next visit to Vienna!Best regardsYour Hotel Schani Wien Team

Dear Steven,Many Thanks for your Top Rating - Always appreciated it very much.Best regardsDein Hotel Schani Wien Team

Dear Sylvie,Many Thanks for your TOP Rating - Always appreciated very much :-)Hope to see you soon again in Vienna!Best regardsYour Hotel Schani Wien Team

Lieber Paul,Vielen Dank für dein Rating - volle Punkteanzahl.Wir freuen uns immer sehr über jedes Feedback!Hoffentlich auf ganz bald wieder in Wien :-)Servus und BabaDein Hotel Schani Wien Team

Dear guest,Hello there,Thanks a lot for leaving us some feedback. We're delighted to hear you appreciated our great location near the main station, that's something we're really proud of!However, we do understand that there were some aspects of your stay that weren't up to your expectations. We're sorry to hear about the inconveniences you experienced with the lack of room service and the tissues running out. We will definitely look into improving this situation in future for a much better experience. On the note of WiFi, your comments are extremely valuable and we'll ensure that the team checks and addresses the stability issue. Your comfort is our priority and we want to ensure our guests have all they need for a wonderful stay, including a reliable internet connection.We do appreciate your feedback about the room size, but we do offer several different room sizes to cater to different guest needs, something we would be happy to assist you with upon your next booking.Thank you once again for your review. We do hope that you'll give us another opportunity to make your stay right in the future.Best wishes,Hotel SChani Wien

Dear Neil,Many Thanks for your 5 Star rating!We always appreciate it very much if our guests like our concept!Hope to see you soon again in Vienna :-)Warm regardsYour Hotel Schani Wien

Dear Kitt,Thank you for your TOP Rating -100% :-)We always appreciate it very much if our guests appreciate our concept very much!Hope to see you soon again in Vienna!Warm regardsYour Hotel Schani Wien

Dear Daniel,,thank you very much for your kind review! Hope you had some nice experiences with our staff members as well ;-)We are happy that you enjoyed your stay in our hotel and would love to welcome you back one day.So far, stay healthy and take care!Servus and Babayour team of Hotel Schani Wien

Dear Oyuki,thank you for your lovely feedback and anecdotes about your positive experiences!We are so happy that you enjoyed your stay in our hotel and hope that you'll have a chance to be back soon. Next time please don't miss to be invited for a homemade Schani Gin Tonic at the bar! :-)Until then, stay healthy and take care!Servus and Babayour team of Hotel Schani Wien

Dear Byung Kwon,thank you very much for your kind review! Hope you had some nice experiences with our staff members as well ;-)We are happy that you enjoyed your stay in our hotel and would love to welcome you back one day.So far, stay healthy and take care!Servus and Babayour team of Hotel Schani Wien

Lieber Manfred,Vielen Lieben Dank für die volle Punkteanzahl :-)Wir freuen uns immer sehr über jede tolle Bewertung, und hoffen dich bald wieder bei uns begrüßen zu dürfen!Bis Bald!Servus und BabaHotel Schani Wien