Excellent. Come back to see us again really soon. Have a great day.

Thank you for your notes. We will look at the air conditioner and make sure that the issue has been resolved. I hope that you come back and try us again. Have a great day.

Thank you much for sharing. We at the Ocean Keys enjoyed having you stay with us. Please come back and visit us again.

Thank you so much for your comments. We are committed to providing excellent guest services. Please come back again and enjoy Ocean Key as well as Virginia Beach.

Thank you so much. Your comments are greatly appreciated.

Thank you for your review. We appreciate it and look forward to seeing you again soon. Have a great day.

I am sorry this happened to you. We will take this as a learning tool and make things better. Have a great day.

Thank you for your response. We will review these issues with the housekeeping department. I apologize for the elevator, but we have corrected that issue. I hope that you will give us another opportunity to make your stay at the Ocean Keys a complete success.

Thank you for the feedback..

Thank you so much have a great day.

Have a great day and come back and see us again soon.

Thank you or your feedback.

This is great news. I hope you come back and see us again soon.

Thank you so much for your feedback

Thank you so much for the feedback. Have a great day.

Awesome. We greatly appreciate the feedback.

Thank you mentioning our staff. They work hard to provide excellent customer service. We really appreciate the feedback.

Thank you for your comments. We understand that its Spring Break and kids want to enjoy the pool but we also have older adults who want to enjoy the pool also and we try and accommodate them as well. This is an issue that we can revisit. I am sorry that you experience difficulties in your room. We are committed to making each guest stay a great experience. I hope you try us again as changes have been made to the property. Thank you for your feedback and have a great day.

Thank you for the feedback.

Thank you for your comments. We are doing design changes to our rooms that will take effect over the upcoming season. For larger vehicles, we do have another parking spot for those vehicles. If you let the front desk know, they will instruct you on where you can park.

Thank you so much for your comments. We appreciate you and hope that you come to see us again.

Thank you for your comments and I hope that you come back to see of. We will definitely look into the pool situation and see what can be done. Have a great day.

Thank your or your feedback.

Thank you for your comments. We really appreciate you staying with us. Hope to see you soon.

I am so sorry about your experience with our elevators. Believe me when I say it has been a challenge for everyone. Our elevators are back up and running and I hope you consider giving us another try.

Thank you so much. I hope you come back again soon.

Thank you so much and come back and see us again soon.

I am so sorry that you have a bad experience. Please let me know if I could be of assistance in the future.

Thank you and I hope you come back to visit us again soon.

I'm sorry you had this experience. I will look into this matter and make sure it does not happen to another guest. Have a great day.

Thank you have a great day.

I am so sorry this happened to you. We will follow up on this issue and I hope that you give us another try.

Thank you for the feedback. We are working on correcting the elevator issue. Have a great day.

I am so sorry for your experience. We hope to do better for you and all our guest.

I am glad you had a great stay. Come back and see us soon.

Thank you for thee review. We will be working on getting this mater taken care of. Have a great day.

Thank you so much.

Thank you so much. You have a great day.

I am so sorry that you experienced difficulties with your stay. We look to correct these issues as quickly as possible.

We are sorry about the noise levels that you experienced. We do have parking for SUV in another parking lot. Please let us know and we can accommodate for the next time.

Have a great day.

Thank you for the posting. Come back and see us again soon.

Thank you for the rating we look to improve each and every day.

Thank you for your survey.

Please forgive us for the incidents. We are looking to improve all aspects of the hotel and I hope that you give us another opportunity to WOW you.

We appreciate your great score!

We appreciate your review despite it not being favorable. We'll definitely address the associate comments with the team as well as your room comments. I am happy to report that the all the equipment in for the pool and hot tub have had a full replacement and haven't been an issue since. We are in the process of redoing out pool and hot tub surfaces as well as addressing some cosmetics in the room. I understand your sediment of not returning but hope that knowing your experience is being addressed may change you your mind should your travels lead back to the area.

Thanks so much for sharing your great experience with us!

Thanks so much for the great review!