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Beoordelingen van Comfort Suites Waco North - Near University Area

2.5 out of 5
Comfort Suites Waco North - Near University Area
810 I35 N, Waco, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 609 van 1216 beoordelingen" "
Gastenscore: 8 - Goed. 342 van 1216 beoordelingen" "
Gastenscore: 6 - Redelijk. 136 van 1216 beoordelingen" "
Gastenscore: 4 - Matig. 71 van 1216 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1216 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Daren

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room smelt like someone had smoked a carton of cigarettes. Tried another room, it smelt the same. The air filter in the room smelt horrible. Dead bug in the bathroom. The room was horrible, will never stay in comfort suites ever again. Originally had 2 night reserved, checked out after 1 night. Daughter’s graduation, almost ruined our trip.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Susan

Positief: Netheid, staat van de accommodatie en faciliteiten
The people are nice. Location is not easy to get to.
1 nacht verbleven in mei 2024
Reactie van S Tals op 14 mei 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

2/10 – Ontzettend slecht

Jenna

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We came home with bed bugs from this hotel. The hotel staff was rude when I called them about it. They need lessons in customer service. Will not be staying here again.
1 nacht verbleven in mei 2024
Reactie van S Tals op 14 mei 2024
Dear Guest, We appreciate your business and your feedback. Please accept our deepest apology for delivering a less than satisfactory stay. This feedback will be discussed with our team and corrective steps will be taken. Moreover, I would like to take this opportunity to mention that we are very much focused on our guests satisfaction. You may check thousands of reviews online and you may see as we have scored very decent scores. We promise to exceed your expectations on your next stay with us. Best Wishes..

8/10 – Goed

Lara, Parker

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van S Tals op 14 mei 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was excellent! Newly renovated decor looked great! Hotel room was spacious with nice furniture. Disliked the number of smokers outside the entrance.
1 nacht verbleven in mei 2024
Reactie van S Tals op 10 mei 2024
Dear Guest,Thank you very much for your stay and excellent feedback. Have a nice day.

10/10 – Uitstekend

Andres

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in mei 2024
Reactie van S Tals op 10 mei 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent feedback. Have a nice day.

2/10 – Ontzettend slecht

Robin

Negatief: Personeel en service
I had an unexpected damily emergency. I had to leave waco before i even turned the car off and asked for a refund. Expedia agreed to the refund. Comfort said no with no room for discussion. I k.ow therr are polcies in place but life does happen and no courtesy credit was given
1 nacht verbleven in mei 2024
Reactie van S Tals op 10 mei 2024
Dear Guest,Please accept our apology for the inconvenience. Have a nice day.

6/10 – Redelijk

steve

Reisde met partner
Breakfast limited. No Coffee! Had decaf no regular coffee. Staff at front desk very friendly and helpful.
1 nacht verbleven in mei 2024
Reactie van S Tals op 7 mei 2024
Dear Guest,Please accept our apology for the inconvenience. We have shared this issue with our breakfast team. We will work hard to score 10/10 on your next stay. Have a nice day.

6/10 – Redelijk

Matthew

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Bed sheets were dirty, room was not clean.
1 nacht verbleven in mei 2024
Reactie van S Tals op 7 mei 2024
Dear Guest,Please accept our apology for the inconvenience. We have shared this issue with our housekeeping team. We will work hard to score 10/10 on your next stay. Have a nice day.

10/10 – Uitstekend

Michelle

1 nacht verbleven in april 2024
Reactie van S Tals op 7 mei 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

2/10 – Ontzettend slecht

David

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van S Tals op 2 mei 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

8/10 – Goed

Sue

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The bathroom door was very inconvenient. Poor design. But we were able to make it work.
2 nachten verbleven in april 2024
Reactie van S Tals op 2 mei 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

10/10 – Uitstekend

Bobbie Jo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need gluten free bread options for diabetics who are gluten free also. Floors in rooms dirty. Bed extremly comfortable.
1 nacht verbleven in april 2024
Reactie van S Tals op 2 mei 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

10/10 – Uitstekend

Adan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van S Tals op 25 apr 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

10/10 – Uitstekend

Latarsha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff excellent; property nice and clean easy and convenient
2 nachten verbleven in februari 2024
Reactie van S Tals op 23 apr 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

2/10 – Ontzettend slecht

Okendrick

1 nacht verbleven in april 2024
Reactie van S Tals op 14 mei 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

10/10 – Uitstekend

nelita

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and everyone was nice
1 nacht verbleven in april 2024
Reactie van S Tals op 22 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 – Goed

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean hotel, though found it difficult to accessfrom the free way.
2 nachten verbleven in april 2024
Reactie van S Tals op 22 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 – Uitstekend

Linda, Brownwood

Reisde met partner
The location is difficult to find. But once there service was good the room clean. The bed was hard. Other than that, it was fine.
1 nacht verbleven in april 2024
Reactie van S Tals op 23 apr 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

10/10 – Uitstekend

Rachael, Fairview

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and helpful! Only issue was the key cards kept losing their magnetic assignment, so we had to keep getting them reset. That being said, the staff was incredibly apologetic each time, and prompt in fixing it each time.
2 nachten verbleven in april 2024
Reactie van S Tals op 15 apr 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

8/10 – Goed

JoAnna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van S Tals op 15 apr 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

2/10 – Ontzettend slecht

Pedro, Miami

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My credit card was charged twice for the stay (not yet cleared), extremely pricey, faulty room television and after long waiting to be resolved we gave up.
1 nacht verbleven in april 2024
Reactie van S Tals op 12 apr 2024
Dear Guest,Please accept our apology for the inconvenience during your stay. Any additional hold on your card have been released so please check with your bank. Have a nice day.

10/10 – Uitstekend

Miguel

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff
1 nacht verbleven in april 2024
Reactie van S Tals op 11 apr 2024
Dear Guest,Thank you very much for your stay, appreciation and excellent ratings. Have a nice day.

10/10 – Uitstekend

Debra

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was fine for the price. Our room was at the highway side and a bit noisy. Room was generously sized.
1 nacht verbleven in april 2024
Reactie van S Tals op 10 apr 2024
Dear Guest,Thank you very much for your stay. Have a nice day.

10/10 – Uitstekend

Marlen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

2/10 – Ontzettend slecht

donald

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checked in on a Friday had an emergency come up on Saturday had to leave early, so when we left I knew I was going to be charged for Saturday night. Then they charged me another room rate for a penalty of checking out early. Was not informed of this found it on my credit card bill a day later. So was double charged for a night I did not stay.
2 nachten verbleven in maart 2024
Reactie van S Tals op 10 apr 2024
Dear Guest,Please accept our apology for the inconvenience. We will do further more research on your reservation and fix as soon as possible. Please call at the property if you still have any questions. Have a nice day.

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean. Staff very friendly and helpful.
1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 – Uitstekend

Nancy

1 nacht verbleven in april 2024
Reactie van S Tals op 26 apr 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable beds and convenient to get to. Staff was very helpful and friendly.
2 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 – Goed

Beatriz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Buena y buen servicio. Solo ruta un poco sola por la noche para llegar de la 35 sur a norte
2 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 – Goed

Bonnie

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 – Goed

Bonnie

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

8/10 – Goed

Elizabeth

2 nachten verbleven in maart 2024
Reactie van S Tals op 22 apr 2024
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.

10/10 – Uitstekend

Latarsha

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff wonderful breakfast children enjoyed pool
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

8/10 – Goed

Matthew, Port Saint Lucie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was ok. The only thing I didn’t like was the bath tub was a little stained. Overall. It was comfortable and the breakfast was good and convenient.
4 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. We have addressed issue to our maintenance team to fix it. Have a nice day.

8/10 – Goed

Carmen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service was good but it’s very close to the highway and very noisy with the traffic
3 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

6/10 – Redelijk

Amber

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 – Goed

Charles

Zakenreiziger
Positief: Netheid, personeel en service
Was there for 3 nights. Was a good hotel.
3 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay, feedback and excellent ratings. Have a nice day.

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic night’s sleep and a wonderful waffke for breakfast, but if youre coming from Houston, arrive in the daylight—the Faulkner Rd. Access is sketch! The bed was really comfortable, and although the hotel seemed really busy for the weekend, there was no noise problem. The one lady prepping breakfast for hundreds of guests Sunday morning had phenomenal hustle- and their waffle batter was better than many other hotel buffets offer. The front desk staff wasn’t too adherent to the front desk, but i had no complaints in checking in. Really can recommend this stay.
2 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like the breakfast, staff really worked to have everything ready. Room was nice and clean
2 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

4/10 – Matig

Tammy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The beds were not comfortable. There was definitely a hole in the middle.
1 nacht verbleven in maart 2024
Reactie van S Tals op 10 apr 2024
Dear Guest,Please accept our apology for your unpleasant stay. We have addressed all issues mentioned by you to our housekeeping team. We will work hard to score 10/10 on your next stay. Have a nice day.

6/10 – Redelijk

Carl

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is poorly located. Hard to get to and in a sketchy area. Desk clerk was smoking when we arrived and it took him several minutes before he came in to help. I would never stay here again!!!!!
1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 – Uitstekend

keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 – Uitstekend

Suzanne

1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and excellent ratings. Have a nice day.

10/10 – Uitstekend

Ashley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 – Uitstekend

Kimberly, Fort Stewart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. We will come back!
1 nacht verbleven in maart 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

8/10 – Goed

Erik, Chanhassen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property recently remodeled
1 nacht verbleven in februari 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 – Uitstekend

Jerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yes
3 nachten verbleven in februari 2024
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close proximity to campus and all area attractions
Reactie van S Tals op 9 apr 2024
Dear Guest,Thank you very much for your stay and business. Have a nice day.