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Beoordelingen van La Quinta Inn & Suites by Wyndham Woodway - Waco South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Woodway - Waco South
6003 Woodway Drive, Waco, TX

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 526 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 100 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1002 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Kim

Reisde met familie
Positief: Netheid
Don’t accept room 119. Not a habitable room.
3 nachten verbleven in mei 2024
Reactie van LQGM op 14 mei 2024
Hey Kim,Sorry about the AC issue you experienced during your recent stay. I'm happy to hear that when you reported the issue to the Front Desk that we were able to move your room immediately to another room. While I'm not sure what you mean by "not a habitable room", I'm happy we were able to resolve your issue efficiently. Wishing you the best,Jesse RoepelGeneral ManagerLaQuinta by Wyndham - Woodway/Waco South

8/10 – Goed

Jason

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Cozy hotel, only thing that I have to say negative is that our bathroom didn't seem like it was mopped or even swept for that matter
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

bobby

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our go to place while visiting Texas.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Mika

1 nacht verbleven in april 2024

10/10 – Uitstekend

carolyn

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property was dated. Price of stay reflected it. Staff was super helpful. Warning!!! If you or someone in your party has mold allergies do not stay here. It is highly suspected based on a family member’s reaction upon spending one night at this location.
1 nacht verbleven in april 2024

6/10 – Redelijk

Eric

Positief: Personeel en service
3 nachten verbleven in april 2024

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the waterfall out front of the building and I liked that it has an indoor swimming pool and an exercise room.
1 nacht verbleven in april 2024

6/10 – Redelijk

Anna

Reisde met familie
The hotel needs a little bit of a maintenenace work done: keycard readers didn't work well at all, both my husband and I, who are well able to understand how to work keycards hard a difficult time opening every door. The readers themselves had obvious wear to their faceplates. Our toilet had issues flushing. There were several dogs on our hallway, about 4, I believe and I didn't mind the barks so much, but I'm not used to having any barks at hotels. At one point I thought there was going to be a fight between the two largest ones. I didn't have breakfast, but my husband said that morning the food was just ok. The next morning it was better. The stair climber was wonky and I think that was due to assembly issues. The joints didn't line up properly, so the right arm didn't glide smoothly. I told a staff member and they were appropriately apologetic. The exercise room had had more than usual for this type of hotel: hand weights, medicine balls, and a few extra machines. I liked the pool and glad it wasn't as cold as it should have been for April. It was heated so tepid bathwater temp. I had points so I can't complain at how much I spet for this stay, and would stay again since some of what I mentioned can be fixed and won't necessarily be the same if I went back: dogs not being there, keyreaders being fixed etc.
2 nachten verbleven in april 2024

8/10 – Goed

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Y
1 nacht verbleven in april 2024

10/10 – Uitstekend

Howard C.

2 nachten verbleven in april 2024

10/10 – Uitstekend

Johnie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Pleasant stay
3 nachten verbleven in maart 2024

8/10 – Goed

Colby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

David, Richmond

Positief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Alisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
thought I had reserved room with 2 beds -
1 nacht verbleven in april 2024

8/10 – Goed

Denis

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As above
1 nacht verbleven in april 2024

10/10 – Uitstekend

Paul

1 nacht verbleven in maart 2024

10/10 – Uitstekend

SONIA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a good night sleep for my family! I would stay again.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Breanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful and loved the whirlpool
1 nacht verbleven in maart 2024

8/10 – Goed

Robert

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was easy to get in and out. The parking was good. The staff was nice and friendly. Breakfast was good and loved the waffles and variety. I think it should have been restocked as people ate things. The coffee bar was very nice.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

KELLY

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is well maintained and clean. Nice plush towels and good shower. Bed and pillows are very comfortable. Breakfast was good. Eggs, sausage, toast, waffles, coffee and juices. Luigi’s Italian Restaurant next door. Very Good!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jim

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Henry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. As we walked by them everyone spoke to us.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Charlotte

Reisde met familie
Positief: Voorzieningen
Great customer service and a great location.
1 nacht verbleven in maart 2024

8/10 – Goed

Tony

1 nacht verbleven in maart 2024

4/10 – Matig

Trevor, Dripping Springs

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel entrance is nice and breakfast was very good (had freash scrambled eggs and sausage). Unfortunately, there were alot more negative then good due to the excessive noise lasting for hrs each night until 10pm and maintenance went into my room without my knowledge or request and removed the table from the living area.
3 nachten verbleven in februari 2024
Reactie van LQGM op 4 mrt 2024
Hey Trevor,Sorry about the noise issue you experienced during your previous stay. The room you were staying in was right off the elevator and right above the main entrance to the building so i can completely understand your frustration. We are working to improve the condition for our future guests and appreciate your feedback on the issue.Best Regards,Jesse RoepelGeneral Manger

10/10 – Uitstekend

Norma

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Clint

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
wonderful staff
1 nacht verbleven in februari 2024

8/10 – Goed

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Bambi

Positief: Personeel en service
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Victoria

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very dirty, I asked for housekeeping and never received it.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Kenna

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Under renovation
Overall the stay was was great! What we didn't know at the time was the hotel was under renovations. So, it was very messy at times due to the work being done. Our toilet leaked from the bottom and the fridge barely worked. We did not bring this to their attention as we were not in the room a whole lot so it was a minor nuisance.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Eden

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast every morning was really good!
2 nachten verbleven in januari 2024

6/10 – Redelijk

Beth

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Probably due to the many construction workers staying but the floors were very dirty with clumps of dirt EVERYWHERE even late at night when we checked in and the crews would have already been in their rooms for hours. All dirt still everywhere the next morning. Breakfast staff were friendly and accommodating. Desk staff sat slouched over in their seats as if it was an inconvenience to deal with you. We thought from the Expedia photos it looked like a newer LaQuinta that we have stayed in before, but this was very run down even though it wasn't that old. Probably won't trust the brand again for a future stay.
1 nacht verbleven in januari 2024
Reactie van LQGM op 1 feb 2024
Hey Beth,Sorry about your recent experience at our property. We are currently under renovation but the dirt and debris are coming from one of our local construction crews that are checked-in. I have requested that they clean their boots or wear protective gear (that we provide) while they are here, but its a harder practice than command. While we do mop once during the day and once at night, its hard to control this specific issue without the help of the guests in question coming in in the evening and leaving in the early morning.We appreciate the time taken to give us some great feedback and hope to welcome you back in the future.Best Regards,Jesse RoepelGeneral Manager

8/10 – Goed

Sally

Reisde met familie
Positief: Netheid, personeel en service
Was not aware of the construction in the facility. The staff were very quick to handle any issue we had. Very sweet staff!
3 nachten verbleven in januari 2024

6/10 – Redelijk

Mark

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really friendly staff and clean room. The hotel is a little noisy from hwy outside and I was near the elevator. Pillows were all a bit hard but overall a nice place.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Diann

Zakenreiziger
1 nacht verbleven in januari 2024

4/10 – Matig

Etienne

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Frank

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

4/10 – Matig

Kristen

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stanky
This was a gross place. I hope they're just renovating. But also, our room smelled like cigarettes. We had to get one of the front desk to print a note stating we didn't smoke in there so we wouldn't get charged. Bed was super comfy though, that's all I could say positive.
1 nacht verbleven in januari 2024
Reactie van LQGM op 1 feb 2024
Hey Kristen,Sorry about the smoke smell present in the room. We are supposed to be a 100% non-smoking facility and are proud of that statement. Its frustrating when others do not care about the time and care we take to provide that linear experience to everyone and just do what they want to do, which in turn is passed onto the following guests. We do have a "Smoking Treatment" we are supposed to perform on a smoked in room but it seems like the service was not performed prior to your stay and I am truly sorry for that. Here at LaQuinta we try to provide the best experience for all of our guests and it seems like we missed the mark with your stay and I offer my most sincere apology. I hope that this experience does not deter you from future visits with us.Best Regards,Jesse RoepelGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Under construction pool closed as of 1/11/24
They were nice, but i booked an executive king bed room and paid in advance just to get there and be told it wasnt available and had to get a room with 2 smaller beds and smaller bathroom. The place was under construction, which wasn't told to us when booking on the website so the pool was closed and the halls smelled of plaster. Wasn't treated badly just disappointed that any plans to relax and enjoy our space didnt happen.
1 nacht verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel was under renovations which was not updated in their profile so the pool and jacuzzi were closed upon arrival. The television in our room did not work because the outlet it was plugged into didn’t work after having to move it to a different outlet. Bed was very uncomfortable.
1 nacht verbleven in januari 2024

4/10 – Matig

Barbara

Reisde met huisdieren
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property under renovation. There was no notification prior to arrival. I was given a room on the 3rd floor on the far end of the hall. Although when I registered by phone I requested a room on the 1st floor and convenient to the elevator, the desk clerk said that there was no record of my request. ( I am 82 years old and my maltipoo was with me.) The room I was given was not fully furnished. So, at my request I was moved to another room on the 2nd floor,. It also was as far from the elevator as it could possibly be! Very inconvenient! The only thing positive I can say is that the cleaning staff were friendly.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
With all the renovations going on the hotel, the stay was still enjoyable. Staff was very friendly.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Kevin

Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lori

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk person was excellent !!!
1 nacht verbleven in december 2023

8/10 – Goed

ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is much too dark, and on top of that, 1 of the few lights had a burned out bulb. Staff were exceptionally helpful and were having to work around construction mess. We have stayed here several times and do like the facility. Great breakfast.
1 nacht verbleven in december 2023