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Beoordelingen van Petra Sella Hotel

4 out of 5
Petra Sella Hotel
Main Street, Tourist street, Petra, Wadi Musa

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 78 van 174 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 174 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 174 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 174 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 174 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

6,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Rob

Positief: Netheid, personeel en service
2 nachten verbleven in december 2023
Reactie van i op 19 feb 2024
Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging. Vriendelijk personeel! Restaurant tegenover het hotel is ook prima! Lekker dichtbij Petra!
2 nachten verbleven in juni 2019
Reactie van nahth nawafleh op 29 jun 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and friendly
Nice and friendly straff , clean room, good wifi, was pleasant stay
1 nacht verbleven in juni 2018
Reactie van naheth op 23 jun 2018
Dear guest Thank you very much for this kind participation. We were pleased with your beautiful and positive words about our Property and the services provided, which have won your admiration and satisfaction. We hope to see you again soon. You have all our respect and appreciation.

10/10 – Uitstekend

GIOVANNI, Alessandria

2 nachten verbleven in februari 2024
Reactie van issam op 11 apr 2024
Dear Giovanni, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team

6/10 – Redelijk

Frédéric

Positief: Netheid, staat van de accommodatie en faciliteiten
Buffet -dîner médiocre, petit déjeuner mauvais. Tout était rassis. Pas de wifi.
2 nachten verbleven in september 2023
Reactie van tareq op 14 sep 2023
Dear sir/Madam, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

10/10 – Uitstekend

Zakaria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Warm welcome, thanks to Chahdi and all the team. Clean and spacious rooms. Very good breakfast
2 nachten verbleven in mei 2023
Reactie van issam op 14 mei 2023
Dear Sir/Madam, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

6/10 – Redelijk

Kelly

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I was disappointed with the quality of the room given the price. The room was small. The breakfast was tasteless. The staff was friendly.
2 nachten verbleven in april 2023
Reactie van issam op 28 apr 2023
Dear Sir/Madam, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

6/10 – Redelijk

Jen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were excellent and facilities were nice, but right off the main road with a significant amount of traffic noise all night. Room was located in a separate building across the main road. Street parking only.
1 nacht verbleven in april 2023
Reactie van issam op 28 apr 2023
Dear Sir/Madam, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

10/10 – Uitstekend

Sophia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good option for Petra!
We were looking for an affordable stay near Petra and this one did the job. Bed was comfortable and the front desk people were extremely helpful in organizing activities. My only complaint is that the shower and bathroom area were smaller than expected. A good option for your stay in Petra.
1 nacht verbleven in maart 2023
Reactie van issam op 30 mrt 2023
Dear sir/Madam, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

10/10 – Uitstekend

Siham

1 nacht verbleven in februari 2023
Reactie van issam op 14 feb 2023
Dear Siham, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

6/10 – Redelijk

Walter

Positief: Netheid, personeel en service
Joulu Petrassa
Yövyimme kaksi yötä Petra Sellassa vieraillessamme Petrassa / Wadi Musassa. Hotelli on keskitason varustuksiltaan: kaikki on vähän kulunutta, mutta toimii. Plussaa ehdottomasti neljännen kerroksen huoneesta, näkymä avautuu alas laaksoon kohti Petraa. Lisäksi palvelu oli ystävällistä ja vilpitöntä. Esimerkiksi ravintolan hotelli avasi meille etuajassa, kun nälkäiset matkalaiset tarvitsivat ruokaa heti 😃 Hotellilla on joka ilta buffet, joka on hinta-laatusuhteiltaan hyvä. Lisäksi aamupalabuffet on hyvä. Hotellilta on noin 30 min kävelymatka Petran turistikohteeseen. Taksin hotelli järjestää nopeasti ja se on edullinen. Miinusta heikosti toimivasta suihkusta sekä melkoisen kovasta liikenteenmelusta yöllä. Kokonaisuudessaan kuitenkin tykkäsimme ja uudelleenkin voisimme mennä, jos matka Petraan / Wadi Musaan taas vie.
2 nachten verbleven in december 2022
Reactie van issam op 29 dec 2022
Dear Jouku, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sella Hotel team.

2/10 – Ontzettend slecht

Wilson

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is not a 4 star hotel at all . It’s more of a 2 or 3 star max . The pictures shown on the site does not reflect the reality of the place . You can hear everything that is going on on the room next door , the TV is side ways from the bad. The shower caulking and tile is all black with mold
1 nacht verbleven in december 2022
Reactie van issam op 20 dec 2022
Dear Wilson, We are delighted to hear about your recent stay with us and really appreciate your feedback!. Sella Hotel team.

10/10 – Uitstekend

Carlos

1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
They forgot tomgive me a remote for the A
1 nacht verbleven in september 2022
Reactie van IIsam op 12 sep 2022
Dear Sir,/Madam,We are sorry for this , so you can call us and we provide you .

4/10 – Matig

Shuchita

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
We stayed at this property for our recent holiday, the staff is poorly behaved and wouldn't leave any opportunity to rip you off your money. limited and poor quality breakfast and rooms are tiny as well. Plug points do not work , notea or cooffee in rooms, they provide 2 little cups of water as opposed to standard 500 ml water bottles in other hotels. and above that staff is unfriendly too which is disappointing given they are in hospitality industry, will not recommend.
2 nachten verbleven in juni 2022
Reactie van Issam op 6 jul 2022
Dear Sir/Madam, Good day, Thank you for your comments , Please we need more information regarding the comments : the staff is poorly behaved and wouldn't leave any opportunity to rip you off your money. ?

8/10 – Goed

blanca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the hot water has a schedule after 10pm no longer there and at 4:30am they turn it on again, the strangest thing I have seen in a hotel
2 nachten verbleven in april 2022
Reactie van Issam op 10 mei 2022
Dear sir, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sella team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Regrading the Hot water it's available on the rooms 24/7 , so we are apologies if droop happened during your stay !. Kind regards, Petra Sella Hotel team.

8/10 – Goed

davide

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Chris

1 nacht verbleven in februari 2022
Reactie van Tareq op 5 mrt 2022
Dear sir/Madam , We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sela team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sela Hotel team

10/10 – Uitstekend

Colin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Tareq op 17 feb 2022
Dear Sir, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire Sela team! We look forward to seeing you at the Best Address in Petra soon! Thank you again and have a great day! Kind regards, Petra Sela Hotel team

8/10 – Goed

Giulio Maria

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Piacevole
Personale disponibile, stanza forse un po' piccola per 3 persone, buon buffet tipico a colazione. A 5 minuti di auto dal visitor center
2 nachten verbleven in november 2021
Reactie van nahth nawafleh‬ op 30 nov 2021
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

2/10 – Ontzettend slecht

A

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is in old condition, bathroom toilets can't fit a person in it due to its lack of space and design, old furniture, Air conditioning is in a wall unit, overall should be considered a motel 3 stars, not 4, definitely a rip off for the price I paid
1 nacht verbleven in maart 2020

8/10 – Goed

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Petra Sella is a great place to stay when visiting Petra. The staff were friendly and I had a great view of the city. Only downside is that WiFi didn’t work in the room.
1 nacht verbleven in februari 2020
Reactie van nahth nawafleh op 16 feb 2020
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in februari 2020
Reactie van nahth nawafleh op 15 feb 2020
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Nicolas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing !
Very good hotel ! People are fantastic ! Thank you for your hospitality
1 nacht verbleven in januari 2020
Reactie van nahth nawafleh op 16 jan 2020
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pretty good hotel, friendly staff
Pretty good hotel, nice views from the room, friendly staff, about 10 minutes drive to Petra visitor centre. Good restaurant on the other side of the road. For Petra this is pretty good value for money.
2 nachten verbleven in december 2019
Reactie van nahth nawafleh op 12 jan 2020
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

6/10 – Redelijk

stephane

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in december 2019
Reactie van nahth nawafleh op 12 jan 2020
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
2/3 stars hotel instead of 4
We feel like this is more like a 2 stars or max 3 stars hotel instead of 4. It is an old style building with few pieces of new furnitures. We stayed there for two nights. The staffs were very nice and friendly. We even got our room upgraded as we’re on our honeymoon. The problem with the top floor panoramic room is that the windows can’t be closed completely. It was very windy and we could hear all the noise from outside. It also took hours for the heater to really warm up the room. Overall the room gave us an impression that it’s not very clean due to the stains on the bed linens and the condition of the bathroom. The breakfast was so and so, far from what you see in their photos. Dinner buffet was not good as the food was not fresh, a la carte was not too bad.
2 nachten verbleven in december 2019
Reactie van nahth nawafleh op 12 jan 2020
Dear Guest Greetings from petra sella hotel . I would like to start by thanking you for your time in sharing your recent experience at the hotel. Please accept my sincere apologies We sincerely hope that you will reconsider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again If you wish to make any further comments, please feel free to contact me direct at the hotel when I will reply to your thoughts. We re iterate that we treat all of our guests, who come from all parts of the globe, with courtesy, on an equal basis and with the aim of offering them a comfortable stay.

6/10 – Redelijk

François

Positief: Netheid, staat van de accommodatie en faciliteiten
Hotels.com défaillant
Qd je réserve une chambre double de 40m2 et que je me retrouve dans une chambre twin de 20m2, je pense qu’il y a un sérieux problème. Il est trop facile pour Hotels.com de préciser dans le message de confirmation et alors que le paiement est verrouillé que la chambre demandée sera attribuée sous réserve de disponibilité. Si je n’obtiens pas la chambre désirée, le minimum c’est que je puisse changer d’hôtel sans frais.
1 nacht verbleven in december 2019
Reactie van nahth nawafleh op 10 dec 2019
Dear Guest Greetings from petra sella hotel . I would like to start by thanking you for your time in sharing your recent experience at the hotel. Please accept my sincere apologies We sincerely hope that you will reconsider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again If you wish to make any further comments, please feel free to contact me direct at the hotel when I will reply to your thoughts. We re iterate that we treat all of our guests, who come from all parts of the globe, with courtesy, on an equal basis and with the aim of offering them a comfortable stay.

2/10 – Ontzettend slecht

SUSAN

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Customer service was ve rye y rude! Reserved a double bed and i was giving one king bed for 3 . Next day my husband was asked i a sick way where did he sleep because he was two female companions, wife and daughter 😡 Towels were disgusting and only extremely hot water from the shower. Never again
1 nacht verbleven in november 2019
Reactie van nahth nawafleh op 28 nov 2019
Dear Guest Greetings from petra sella hotel . I would like to start by thanking you for your time in sharing your recent experience at the hotel. Please accept my sincere apologies We sincerely hope that you will reconsider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again If you wish to make any further comments, please feel free to contact me direct at the hotel when I will reply to your thoughts. We re iterate that we treat all of our guests, who come from all parts of the globe, with courtesy, on an equal basis and with the aim of offering them a comfortable stay.BUT WE WAS GAVE YOU THE ROOM AS WHAT YOU BOOK AND YOU WAS 3 PEROSN AND YOU BOOK A TWIN ROOM AND WE HAVE BEEN GAVE YOU Free upgrade

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice clean hotel with a great view. The staff were very friendly and helpful. They made us feel at home.
1 nacht verbleven in november 2019
Reactie van nahth nawafleh op 28 nov 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

2/10 – Ontzettend slecht

Raymond

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Beware of hotel's Turkish Bath!!!
After a long day of hiking I arranged a massage at the hotels spa facility (they called it a Turkish Bath) for my wife through the hotel manager. This is a recount from wife of what happened: We ordered a Turkish bath and the hotel staff asked if it was ok if it was a man. We didn't realize exactly what happens in a Turkish bath so I "said not a problem", as I have had lots of male masseuses in the USA and it was always very appropriate. However for this Turkish bath you go across the street and you are all alone with one man. During my bath I tried to keep putting the wet sheet to cover my private parts but I kept ending up completely naked. My breasts were rubbed and nipples pinched. My legs were spread and my inner thighs rubbed.The man asked if it was ok and I said "yes, but I am very uncomfortable and it is strange" to him. He told me "just relax and it is only work" for him. I also was positioned facing the wall standing up naked and massaged from behind. At the time I thought it was normal for an Arab turkish bath and even tipped the guy, but later I felt very uncomfortable and violated. After the next few days I started getting more upset and I am mad at myself for not stopping him because it was very inappropriate and sexual.
1 nacht verbleven in oktober 2019
Reactie van nahth nawafleh op 28 nov 2019
YOU dont make a Turkish bath in our property, he do in other property and it was cross the street of our hotel so its not for us, and we have nothing to do with this case and we have been contact this person and we told him its not our property and you make a review for our property

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Clean facilities, decent accommodation. Only drawback is that the hotel is quite a distance from Petra.
3 nachten verbleven in oktober 2019
Reactie van nahth nawafleh op 12 nov 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in november 2019
Reactie van nahth nawafleh op 8 nov 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
En general, el hotel está bien: las habitaciones están limpias y las camas cómodas. El personal del hotel es agradable y servicial pero las habitaciones que dan a la calle son ruidosas y el wifi no funciona bien.
1 nacht verbleven in oktober 2019
Reactie van nahth nawafleh op 8 nov 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

2/10 – Ontzettend slecht

nicolas

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très décevant, rapport qualité prix désastreux
Nous ne sommes pas du style à laisser des commentaires et encore moins négatifs mais cette fois ci nous aurions aimé être prévenu. Hotel très décevant pour le prix. Chambre mal insonorisées, taches sur les serviettes, salle de bain sale, pas d'eau chaude par moment, service lent et personnel peu aimable. Petit déjeuné cher pour le prix. Aucun charme n'opère dans l’hôtel mis à part une vue correcte sur la ville. En partant le patron nous supplie pour laisser une bonne note ou rien...
2 nachten verbleven in oktober 2019
Reactie van nahth nawafleh op 27 okt 2019
Greetings from petra sella hotel . I would like to start by thanking you for your time in sharing your recent experience at the hotel. Please accept my sincere apologies We sincerely hope that you will reconsider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again If you wish to make any further comments, please feel free to contact me direct at the hotel when I will reply to your thoughts. We re iterate that we treat all of our guests, who come from all parts of the globe, with courtesy, on an equal basis and with the aim of offering them a comfortable stay.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Average stay
The Hotel was in a reasonable location from the Petra visitor centre and close to restaurants. The hotel condition was average with some old furniture and facilities (the elevator railing was broken, rooms had basic bedding material). The bathroom was small, but functional. The shower was dirty and had not had a problem scrub to remove built up grime and mould. The hotel is on a highway (slow speed) and the rooms did not protect from the loud noise of the road traffic. The rooms on the fourth floor did have wonderful views over Petra which was a saving attribute, good air conditioning and a new television.
1 nacht verbleven in oktober 2019
Reactie van nahth nawafleh‬ op 15 okt 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Perfect location and helpful, friendly staff. Rooms are clean and amenities are all as advertised. Water was not hot at all, however, and WiFi broke down halfway through our 2-night stay and never went back up.
2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habitaciones nuevas y limpias, lo cual es difícil de encontrar en Jordania.
1 nacht verbleven in augustus 2019
Reactie van nahth nawafleh op 13 sep 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Raymond Lewis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent value, friendly service, clean rooms
Friendly service, clean and nice rooms, good breakfast
1 nacht verbleven in augustus 2019
Reactie van nahth nawafleh op 16 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in augustus 2019
Reactie van nahth nawafleh op 11 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

8/10 – Goed

Donato

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Non male, ma si può migliorare
La zona non è proprio fantastica (d’altronde non lo è proprio la stessa cittadina), ma il parcheggio è facile e comodo. Albergo pulito, rinnovato ed efficiente. Abbiamo scelto di non prendere la colazione perché eccessivamente costosa (e ciò pesa negativamente sul rapporto qualità/prezzo). Wi-Fi instabile ed inaffidabile. Staff gentile e collaborativo
3 nachten verbleven in augustus 2019
Reactie van nahth nawafleh op 10 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
So so
가격대비 호텔의 서비스나 방컨디션은 좋지않았습니다
1 nacht verbleven in juni 2019
Reactie van nahth nawafleh op 6 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nous y retournerons
Séjour parfait dans cet hôtel. A proximité du site de Petra et proche du centre ville ou se trouvent de très bons resto (environ 10 min à pied) Evitez d'aller peut être le soir dans le restaurant de l'hôtel et allez plutôt dans le centre ville si vous n'avez que deux nuits, ce sera moins cher et tellement bon. Nous avons été surclassé dans la chambre qui donne une vue magnifique sur le site. Le personnel est très gentil, et très très accueillant.
2 nachten verbleven in juli 2019
Reactie van nahth nawafleh op 2 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van nahth nawafleh op 2 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in juli 2019
Reactie van nahth nawafleh op 2 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

Geverifieerde reiziger

The property was in very close proximity to the Petra archeological site and a great starting point to explore Wadi Musa. The hotel staff and the manager Naheth was very helpful, they went out of their way to accommodate their guests. My room exceeded my expectations and the bed was beyond comfortable.
7 nachten verbleven in juli 2019
Reactie van nahth nawafleh op 2 aug 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice hotel. The Staff is very good and helpful. Due to a flight delay I checked in at 1 am and they didn't have any problem at all with that. I highly recommend this hotel!
2 nachten verbleven in juli 2019
Reactie van nahth nawafleh op 19 jul 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

8/10 – Goed

Cayetano, Asturias

Positief: Netheid, personeel en service en voorzieningen
El personal, superamable, era lo mejor de todo, auenque,salvo algunas cosillas, el hotel estaba bien
2 nachten verbleven in juli 2019
Reactie van nahth nawafleh‬ op 16 jul 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

10/10 – Uitstekend

JoGaxi, Montana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The EXCELLENT customer service!! Immediately upon arriving, they didplayed superb hospitality. The rooms were gorgeous!
1 nacht verbleven in juli 2019
Reactie van nahth nawafleh op 10 jul 2019
Dear guest Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future. Yours sincerely nahth nawafleh‬

4/10 – Matig

alain

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019
Reactie van nahth nawafleh op 21 jun 2019
thanks for your feedback