Luxe beddengoed, pillowtop-bedden, een bureau

Beoordelingen van Comfort Inn And Suites Walla Walla

2.5 out of 5
Comfort Inn And Suites Walla Walla
1419 W Pine Street, Walla Walla, WA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 488 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 98 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 39 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet clean...breakfast was not like it used to be..needs some work
1 nacht verbleven in mei 2024
Reactie van Samantha Watson, General Manager op 27 mei 2024
Thank you for your feedback. We appreciate you taking the time to leave us a review. Hope to have you again in the future.

10/10 – Uitstekend

Lana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the fire pit would have been my favorite feature although we couldn't use it because there was a group out there sitting side by side and there wasn't enough room. it would have been nice if there was another one that wasn't up against the fence so more people could have enjoyed it.
1 nacht verbleven in mei 2024
Reactie van Brittany ( Guest Services Agent ) op 25 mei 2024
Thank you so much for your feedback Lana! We will keep this in mind when letting people know about the fire pit as to be courteous of others trying to use the same features of the hotel. Other than that we are glad that you enjoyed your stay and hope to see you again in the future!

4/10 – Matig

Mark

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Brittany ( Guest Services Agent ) op 25 mei 2024
Thank you for your feedback mark! We greatly appreciate it, so that we can use it to provide a more accomidating stay!

10/10 – Uitstekend

Irina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly!
2 nachten verbleven in mei 2024
Reactie van Brittany ( Guest Services Agent ) op 25 mei 2024
Thank you so much for your positive feedback Irina ! We are glad you found the staff to be helpful, and that they provided a friendly atmosphere ! We hope to see you again in the future!

10/10 – Uitstekend

Dora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
suspicious people in the parking lot.
1 nacht verbleven in mei 2024
Reactie van Brittany ( Guest Services Agent ) op 19 mei 2024
Thank you for your feedback ! We are sorry to hear you felt this way. We will use this information to provide a more accomidating stay in the future.

2/10 – Ontzettend slecht

Nicole

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We had scheduled cleaning but they never showed up. Staff was never around when needed. The cleaning staff were unprofessional, when we were leaving one of the cleaning staff members made us stop on the elevator every floor on the way down so she could look around for another staff member.
5 nachten verbleven in mei 2024
Reactie van Brittany ( Guest Services Agent ) op 8 mei 2024
Thank you so much Nicole for your feedback. We will use this as a learning tool to provide more accomidating stays in the future. We are also in the middle of training new cleaning staff, so it will be brought to their attention to be more approachable, professional and on task whilst dealing with guest matters. Once again thank you and we hope to see you again!

8/10 – Goed

Michael, Raleigh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the size of the room
3 nachten verbleven in april 2024
Reactie van Melissa Fisher General Manager op 27 apr 2024
We are so delighted that you enjoyed your stay with us and the accomdations provided. Thank you for taking the time to give us positive feedback.

10/10 – Uitstekend

Becky

Positief: Netheid, staat van de accommodatie en faciliteiten
It was right off the freeway and close to the ball park we were playing at
1 nacht verbleven in april 2024
Reactie van Melissa Fisher General Manager op 27 apr 2024
We are so glad that we were a great location for you. We were very glad to host you and hope to have the oppertunity to host you in the future.

6/10 – Redelijk

Ok Hee

1 nacht verbleven in april 2024
Reactie van Brittany ( Guest Services Agent ) op 3 mei 2024
Thank you for you feedback!

6/10 – Redelijk

Maygen

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Melissa Fisher General Manager op 27 apr 2024
Thank you so much for taking the time and filling out our survey. We will use this feedback to help us grow and give a better guest experience.

8/10 – Goed

Liesl

Positief: Netheid, voorzieningen
Doesn’t quite measure up to other hotels in the immediate area. Chose Comfort over others because a king room was available. Nothing really bad, but do appreciate the slightly more professional atmosphere of other hotels.
1 nacht verbleven in maart 2024
Reactie van Brittany ( Guest Services Agent ) op 28 mrt 2024
Thank you very much for your feedback. We hope to see you again and to provide a stay more up to your standards.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, clean room. Nice walking trail,
1 nacht verbleven in maart 2024
Reactie van Brittany ( Guest Services Agent ) op 14 mrt 2024
Hello Robert, thank you so much for the kind words about our staff and the quality of your room. We very much appreciate the positive feedback and are glad you enjoyed your stay. We look forward to having you again in the future!

8/10 – Goed

Jeannine

Reisde met partner
Positief: Voorzieningen
Clean and comfortable and friendly staff.
1 nacht verbleven in februari 2024
Reactie van Brian Miller - Front Desk Staff op 27 feb 2024
Hey Jeannine! Thank you for taking the time to give us feedback about your stay. We are glad that you had a pleasant stay with us and hope you think of us for your future accommodation needs the next time you are in town. Stay safe!

10/10 – Uitstekend

Jane

Zakenreiziger, Reisde met familie
Receptionist was very helpful and nice when we checked in!!!!
1 nacht verbleven in februari 2024
Reactie van Brian Miller - Front Desk Staff op 15 feb 2024
Thank you for taking the time to give us feedback about your stay. We are glad that you had a pleasant stay with us and hope you think of us for your future accommodation needs the next time you are in town.

8/10 – Goed

scott

Zakenreiziger
1 nacht verbleven in januari 2024
Reactie van Brian Miller - Front Desk Staff op 20 feb 2024
Thank you so much for staying with us in January! We hope your stay here was to your liking. We also hope we get to have you back. If you're ever in the area, give us a call and we'll find the most affordable rate for you. Stay safe!

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Affirdable no-frills hotel.
1 nacht verbleven in december 2023
Reactie van Melissa Fisher - General Manager op 19 dec 2023
Thank you for taking the time to give us feedback about your stay. We are glad that you had a pleasant stay with us and hope you think of us for your future accommodation needs the next time you are in town.

10/10 – Uitstekend

KIM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Melissa Fisher - General Manager op 1 dec 2023
Kim, thank you so much for your high score feedback. We are so thrilled that you enjoyed your stay with us. Please think of us in the future, we would love to host you again.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good place to stay!
1 nacht verbleven in november 2023
Reactie van Melissa Fisher - General Manager op 19 dec 2023
Thank you so much for your kind words. We appreciate the feedback and we hope to have the chance to host you in the future,

10/10 – Uitstekend

Dean

2 nachten verbleven in november 2023
Reactie van Melissa Fisher - General Manager op 1 dec 2023
Dean, we are so glad that you had a pleasant experience with us. We hope to have the chance to host you in the future.

8/10 – Goed

Michael L

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Melissa Fisher - General Manager op 7 nov 2023
Dear Michael, Thank you for taking the survey and leaving us valuable feedback. We are glad that you had a good experience with us and hope that you think of us in the future.

8/10 – Goed

JoAnne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Melissa Fisher - General Manager op 7 nov 2023
Thank you for taking the time out of your day to leave us feedback. We really appreciate it. Thank you for your business and we hope to have the opportunity to host you in the future.

10/10 – Uitstekend

Arnold

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The freezer in the refrigerator needs defrosting (room 410).
1 nacht verbleven in november 2023
Reactie van Melissa Fisher - General Manager op 7 nov 2023
Dear Arnold, Thank you so much for letting us know that needs to be done. We will fix that immediately. Glad you enjoyed you stay. Thank you for all of your feedback!!

8/10 – Goed

Juline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 31 okt 2023
Juline, thank you for taking the time to leave us feedback about your stay with us. I hope you think of us in the future and we have the opportunity to host you again.

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The clerk checking us in was not very friendly. The rooms were ok, some stains on carpet. We had and accessible room, there was no place to set anything in the bathroom except the back of the toilet, or on top of the towels.
2 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 31 okt 2023
We would like to apologize for not meeting your standards of excellence. We will work on a warmer reception. We will use this feedback to remedy the issues you mentioned. Thank you for taking the time and letting us know.

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
Very lazing, comfortable place to stay. Staff very nice, helped get us checked in early.
2 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 31 okt 2023
Thank you so much Erica for your kind words. I am so glad that you enjoyed your stay with us, I am eager to share your review with my staff. We hope to have the opportunity to host you in the future

8/10 – Goed

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable option for Walla Walla not too far from the downtown wineries.
2 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 24 okt 2023
Thank you so much for giving us feedback. We look forward to reading all the reviews and learning from them. We are glad to have the opportunity to host you and hope to have the chance again in the future.

10/10 – Uitstekend

Lezlie

2 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 24 okt 2023
Thank you so much for leaving great feedback. We are so glad that you enjoyed your stay with us.

10/10 – Uitstekend

kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 17 okt 2023
Hello Kenneth, We are so happy that you had a great experience with us. Thank you so much for leaving us great feedback. We hope for the chance to host you in the future.

10/10 – Uitstekend

Yvonne

Reisde met familie
Clean and pleasant.
1 nacht verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 16 okt 2023
Thank you so much for taking the time to leave your feedback. We are so happy to hear that you had a pleasant and clean experience with us. Please think of us in the future if you are in the area.

8/10 – Goed

Tamera

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 17 okt 2023
Thank you so much Tamera for taking the time out of your day to leave us feedback. We are so glad that you enjoyed your stay and I hope that you think of us for any future visits you have to the area.

10/10 – Uitstekend

Sylvia, RIVERSIDE

3 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 10 okt 2023
Thank you so much for giving us such high marks on your feedback. We appreciate it so very much. We hope to have the opportunity to host you in the future.

8/10 – Goed

Michael

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
It Was Okay
Room was okay. Check in was okay. Can’t complain but it was nothing to write home about.
2 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General manager op 10 okt 2023
We thank you very much for writing feedback for us. I means to so much to us that you took the time to do that. We are glad that you had a pleasant stay. We hope you think of us for any future accommodations you may need, if you ever back in the area.

10/10 – Uitstekend

Vasyl

Reisde met familie
All good
3 nachten verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 10 okt 2023
Thank you for taking the time out of your day to give us positive feedback. We are so glad that you enjoyed your stay. We hope to have the opportunity to host you in the future.

2/10 – Ontzettend slecht

alma

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
For $320 I expect a CLEAN room, that looks and smells clean. The Chair and ottoman were filthy dirty and had a huge obvious stain. The remote was disgusting, and had food on it, had to disinfect it myself. Fridge was dirty with spills. The shower had mildew. For a weekend getaway I was soo disappointed. Left a note to front staff and in the room. Hope someone takes the initiative to really clean the room for the next guests
1 nacht verbleven in oktober 2023
Reactie van Melissa Fisher - General Manager op 10 okt 2023
Thank you for your feedback. We will use it to improve our staff and establishment.

10/10 – Uitstekend

Edward

This hotel was convenient to the events we were in town for. Our room was clean and comfortable. The breakfast had the usual offerings, but good. The dining room was clean and the staff was attentive. We did not use the pool or exercise room. We would stay here again.
1 nacht verbleven in oktober 2023
Reactie van Melissa Fisher - General manager op 10 okt 2023
Thank you so much for giving us such positive feedback. I am glad that you had a very comfortable stay and I am so glad to hear that you will return. We look forward to hosting you again in the future.

10/10 – Uitstekend

Sharilyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the price, the room exceeded expectations with cleanliness, comfort of the bed and linen. The size of the suite and the amenities were very nice. We slept comfortably and felt safe.
2 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 4 okt 2023
Thank you so very much for your positive feedback. We are striving to exceed expectations and we are glad we did just that.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nothing fancy but we enjoyed our stay. They even let us borrow a wine opener for a bottle we had lol
2 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 4 okt 2023
We are so glad you enjoyed your stay with us, Also thank you for bringing the wine opener back to the front desk. Thank you for taking the time out of your day to give us positive feedback. We appreciate it very much.

4/10 – Matig

Eric

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
AC made squeaks when cycling off. Shower curtain rod close to falling off. Stale hallway air despite open window. Final cost was more than expected after changing reservation from 2 nights to just one well within the free cancellation period. Should be half the original quote, but it was more. I want a refund for the difference or I will not return ever.
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 2 okt 2023
Thank you for leaving us feedback that we can use to improve our property and rooms. We apologize about the room not being up to standard. Your feedback helps us so that we can be better in the future.

10/10 – Uitstekend

Fransisca

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The little river view, clean and safety, friendly staff
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 2 okt 2023
Thank you so much for your kind feedback. We appreciate you taking the time out of your day to leave positive thoughts with us. We hope to host you in the future.

4/10 – Matig

Iridian

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The website showed they have wine and a bar when i got there i was informed they no longer do that. It smelled musty and the bed was uncomfortable. Ontop of that i was locked in an elevator after the power went out because the back up generator broke. Poeer outage isnt their fault but i was in a state of panic until the fire department came
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 2 okt 2023
Hello, I am so sorry for the experience you had during the power outage. It must have been very scary. I also want to apologize for not meeting your expectations with your accommodations. We will strive to do better in the future. Thank you so much for staying with us and I am so glad that you are ok.

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful staffers
2 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 2 okt 2023
Thank you so much for taking the time to fill out our survey and give us great feedback. We appreciate it.

10/10 – Uitstekend

Arnold

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 2 okt 2023
Thank you so much for your positive feedback. We appreciate it so much. We hope to host you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staying at Walla Walla
We had a very comfortable stay at Comfort Inn and Suites Walla Walla. The staff were very friendly and helpful.
5 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
Thank you so much for giving us wonderful feedback about your stay. We appreciate your kind words and are so glad that you enjoyed your experience with us.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
Thank you so much for taking time out of your day and giving us great feedback. We are so glad that you enjoyed your stay.

2/10 – Ontzettend slecht

Ariana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
We are so sorry that you were not satisfied with your service during your stay. Thank you for taking the time to give us feedback so we can know what to focus on so that we can improve.

6/10 – Redelijk

sheri

Reisde met familie
Positief: Personeel en service
Loud
Staff was great. Walls are so thin I could hear my neighbors all night. Was not conducive to a good nights sleep even with ear plugs and pillow over my head. Won’t be back.
4 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
We are so sorry that you were not able to be Comfortable at the Comfort Inn. Thank you for the kind words about our staff.

6/10 – Redelijk

Jeffrey

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Definitely not worth the price
They changed my reservation upon arrival without any explanation. Furniture was badly stained, curtains were stained and had been slashed, TV way outdated so basically useless. Mattress and pillows were quite uncomfortable. Not what I expect when paying over $200 a night
2 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
Hello, We are so sorry that we were not able to meet your standards of excellence during your stay with us. We are working to improve the look and feel of the hotel. Thank you for staying with us.

2/10 – Ontzettend slecht

Jerod

Reisde met familie
Negatief: Voorzieningen
This place is a waste of money. Staff was unfriendly, room was poorly kept, most channels didn’t work, and the food was subpar. Stay somewhere else.
1 nacht verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 27 sep 2023
We apologize for not meeting your standard of excellence. We will use your feedback to strive for improvement. Thank you for taking the time to share your thoughts.

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
Hello, thank you for taking the time to complete our survey about your stay with us. We appreciate being able to look to see what we have to improve.

10/10 – Uitstekend

Jonathan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff, clean swimming pool & hearty breakfast.
2 nachten verbleven in september 2023
Reactie van Melissa Fisher - General Manager op 28 sep 2023
Thank you so much for giving us such great feedback. We are so thrilled that you enjoyed your stay with us and hope that you think of us in the future.