Zitruimte lobby

Beoordelingen van Super 8 by Wyndham Walla Walla

2 out of 5
Super 8 by Wyndham Walla Walla
2315 Eastgate St, Walla Walla, WA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 272 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 388 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 221 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1001 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Larry

1 nacht verbleven in mei 2024
Reactie van Manager op 15 mei 2024
On behalf of our staff at Super 8 we would like to thank you for taking time to give us a awesome review! W e hope to see you again soon!

8/10 – Goed

Carol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was nice but had serious drainage issues.Big puddles of cold water everywhere. A big safety problem. There was almost no place dry to walk.Staff was friendly. Breakfast was ok but the coffee was really weak and kept running out.
1 nacht verbleven in mei 2024
Reactie van Manager op 14 mei 2024
I would like to apologize for any inconvenience you came across while you stayed with us. I would like to inform you that we are undergoing remodeling to the building and any issues with the pool will be addressed. We value your time and business!

6/10 – Redelijk

DawnMarie

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This hotel is old and needs updating. (which by their sign is in the works) The rooms smelled awful, luckily we were only there to sleep, the rest of the time we were gone.
2 nachten verbleven in mei 2024
Reactie van Manager op 14 mei 2024
I would like to apologize for any inconveniences you may have encountered with our hotel, yes as you mention we have started the remodeling so soon you will see our new renovations!

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They do a good job but the transient population in Walla Walla has drastically increased. Makes my lady feel unsafe and just angers me that I have to be concerned about unsavory characters wondering around the facility.
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
I apologize for any inconvenience, and I understand your concern for your safety, we have asked our local PD to help us by driving around our property as well. We have also enforced our employes to do hourly checks around to make sure doors are locked and that there are no registered guests in or around the building.

8/10 – Goed

Rhonda

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old facility, old bed mattress in our room, but other rooms I did see were a little better. Friendly and helpful staff.
3 nachten verbleven in april 2024
Reactie van Manager op 1 mei 2024
Thank you for your review I apologize for any inconveniences. I would like to inform you that we are in the process of renovating our hotel, so we are in the process of replacing the mattresses with new ones.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was nice, and quiet.
2 nachten verbleven in april 2024
Reactie van Manager op 1 mei 2024
I am pleased to hear you were happy with your stay. On behalf of staff, we would like to thank you for your business. Hope to see you again!

2/10 – Ontzettend slecht

Billie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were not helpful. Had to go up and pick up a blanket
2 nachten verbleven in april 2024
Reactie van Manager op 1 mei 2024
I apologize for any inconveniences that you experienced, meeting our guests expectations is our priority. We have addressed the problem. Thank you for your business!

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked the pool & hot tub, and breakfast
2 nachten verbleven in april 2024
Reactie van Front desk op 17 apr 2024
We value your business and hope to see you soon! On behalf of our staff we want to thank you for taking time out your busy schedule to rate us!

2/10 – Ontzettend slecht

Nicole

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Not happy with my stay at all!
1 nacht verbleven in april 2024
Reactie van Front desk op 13 apr 2024
I would like to apologize that you were not satisfied with your stay! We are starting to under go remodeling soon. We would love for you to come back .

10/10 – Uitstekend

Jahaira

1 nacht verbleven in april 2024
Reactie van Front desk op 1 mei 2024
Thank you for your awesome review!

10/10 – Uitstekend

DONALD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front desk op 13 apr 2024
On behalf of all the staff here at super 8 we would like to thank you for your outstanding review and for you business! We hope to see you again soon!

2/10 – Ontzettend slecht

ANDREW, FALLS CHURCH

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Wyndham is lending their name to a decidedly inferior, dirty, and third rate property. Very poor value.
1 nacht verbleven in april 2024
Reactie van Front desk op 9 apr 2024
I apologize for any inconveniences you might have experienced at our hotel. We try our best to accommodate our guests the best we can.

4/10 – Matig

Miguel

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel it’s an old, rundown building, everything is old and cheap, and it looks dirty, we didn’t touch anything, one outlet didn’t work and another came out of the socket, the TV didn’t worked I told the front desk and they just wrote it down in a paper. I booked it because it said Super 8 by Wyndham, I will never stay in a Wyndham. Don’t stay there, it’s a scam! we left the next morning.
1 nacht verbleven in april 2024
Reactie van Front desk op 8 apr 2024
I apologize for any inconveniences you might have experienced, but I would like to inform you that remodeling of the hotel is due to be starting soon! Thank you for your business and again our sincere apology.

8/10 – Goed

Kylie

Reisde met familie
Positief: Personeel en service
I think shampooing carpets once in awhile would be good there were a few spots on the floor that were sticky in our room which to me made me sick so I thought the room could of been better cleaned.
2 nachten verbleven in april 2024
Reactie van Front desk op 8 apr 2024
I apologize that the room you checked into was not to standards. I would like to inform you that we will be starting remodeling of rooms soon.

6/10 – Redelijk

Alan

Positief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van Front desk op 21 mrt 2024
Thank you for your time and your business!

6/10 – Redelijk

Donna

Rooms were clean but smelled slightly of smoke. Convenient location.
2 nachten verbleven in februari 2024
Reactie van Front Desk op 5 mrt 2024
Thank you for taking your time to leave your review ! We appreciate your business and hope to see you again!

10/10 – Uitstekend

Bertha

Positief: Voorzieningen
The cleanliness and breakfast.
2 nachten verbleven in februari 2024
Reactie van Front Desk op 19 feb 2024
Thank you for your awsome review and rating! Hope to see you soon!

2/10 – Ontzettend slecht

Tina

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hot tub was broken and dog poop all over out side of main and back door. I have service dog but i pick up all her poop but thing if u put up bag pole and trash can close by
2 nachten verbleven in januari 2024
Reactie van Front Desk op 15 feb 2024
I apologize for the inconvinences you encountered while you stayed with us. The hot tub was down but since has been repaired and as for the poop we are short staffed but we are working on hiring more staff so we don't miss things like that and i do appreciate your suggestion on the bag pole I will be running it by my manager thank you for your time and I do apologize.

10/10 – Uitstekend

Andrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Front Desk op 15 feb 2024
Thank you for your awesome review from me and all the staff here we hope to see you soon!

6/10 – Redelijk

Gregory

Positief: Netheid
Oh well
Very noisy guests.
14 nachten verbleven in januari 2024
Reactie van Front Desk op 12 feb 2024
I would like to apologize for the unpleasant stay with us. We will do our best to ensure that this kind of behavior is addressed.

10/10 – Uitstekend

linda

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Front Desk op 12 feb 2024
I would like to thank you for taking time to rate our hotel and rate your stay with us. Our guest are very important to our staff!

8/10 – Goed

Patrick

2 nachten verbleven in februari 2024
Reactie van Front desk op 21 mrt 2024
Thanknyou for your review your business is much appreciated!

10/10 – Uitstekend

kirsten

1 nacht verbleven in februari 2024
Reactie van Front desk op 21 mrt 2024
Thank you for your outstanding review we appreciate your business!

6/10 – Redelijk

Lauri

Positief: Netheid, personeel en service en voorzieningen
This is a nice quiet spot. That is what I appreciate the most. I also like the hot tub and that is the main reason I go but have been disappointed the last two visits because each time I was told it had just been shut down for service. I appreciate that the pool is kept at a comfortable temperature. However, it does not replace the hot tub.
3 nachten verbleven in januari 2024
Reactie van Front Desk op 3 feb 2024
Thank you for your stay and feedback! We were glad to accommodate you! We do apologize for the hot tub being out of order, it just went out of order and should be back up within the week. We hope to see you again and have that hot tub up and running for you! Thank you for the understanding and if you have any other questions or concerns, please feel free to contact us.

2/10 – Ontzettend slecht

Kris

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the rudest and most unwelcoming staff I’ve ever seen in my life. They treated me like an inconvenience and a problem from the second I stayed there they racked up as many fees as they could, and multiple times, told me, I could go stay somewhere else if I didn’t like it when I was not causing any issues for them
3 nachten verbleven in januari 2024
Reactie van Front Desk op 2 feb 2024
Sorry you feel this way. We had to add charges because we were told you had 1 pet, then saw on our cameras that you had 2 (which was only admitted to only after we said we had it on camera). And also, the damage of property, which included a stained bath towel and mat. As for the pet fee, we only charged the regular pet fee for the additional dog and withheld the added 50 fine for undeclared pets. There were no other added charges. If you have any questions or concerns, please feel free to contact us.

10/10 – Uitstekend

Thom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, no odors from cleaning. Very nice staff. Only issue was that Expedia did not forward my reservation so I pretty much had to start over with the staff. Particularly the owner was very helpful.
1 nacht verbleven in januari 2024
Reactie van Front Desk op 30 jan 2024
I would like to thank you for your review and I am sorry to hear about your experience with your reservation , I am happy that we could help you! Hope to see you again!

10/10 – Uitstekend

Amalee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Front Desk op 25 jan 2024
I would like to thank you for taking the time to rate your stay with us, we are pleased to know that you enjoyed your stay!

10/10 – Uitstekend

Christopher

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Front Desk op 19 jan 2024
Thank you for your stay and feedback! We appreciate it and hope to see you again!

2/10 – Ontzettend slecht

Khadija

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room service was horrible, everything was broken inside the hotel room. It was smelly.
2 nachten verbleven in januari 2024
Reactie van Front Desk op 19 jan 2024
Thank you for your stay and feedback, it's greatly appreciated. And we're sorry to hear you had this experience, but it's seems front desk was never made aware of any of these problems so we couldn't help or fix anything for you. Also upon further investigation, we couldn't find anything wrong with the room you stayed in nor was anything broken. If you have any further questions or concerns please feel free to contact the hotel. Thank you.

8/10 – Goed

Heather

3 nachten verbleven in januari 2024
Reactie van Front Desk op 2 feb 2024
Thank you for your stay and feedback! We greatly appreciate it! We hope to see you again!

8/10 – Goed

Donna, Kamloops

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Front Desk op 13 jan 2024
Thank you for your stay and feedback! It's greatly appreciated, and we hope to see you again!

4/10 – Matig

TERESA

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Potsmoker outside facility. Unsafe area of town. Room wasn't the cleanest.
1 nacht verbleven in december 2023
Reactie van Front Desk op 30 dec 2023
Thank you for your stay! We're very sorry to hear that. Next time please make staff aware so we may solve any issues that may arise and better accommodate you.

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Front Desk op 30 dec 2023
Thank you for your stay and for your feedback! We hope to see you again!

8/10 – Goed

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Front Desk op 13 jan 2024
Thank you for your feedback! We greatly appreciate it as well as your stay! We hope to see you again soon!

8/10 – Goed

Donovan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Housekeeping was exceptional! The housekeeper that did my room should be commended! Breakfast could be improved on greatly, the coffee was bad, could have been the local water though. Coffee pot didn't work one day so every one has to pour coffee directly out of the hot pot with the lid off haha. At least the coffee was only luke warm. The waffles kind of smelled like rubber. We all joked and called it flubber. Lots of nearby gas stations to get sausage and egg burritos in the neighborhood though.
5 nachten verbleven in december 2023
Reactie van Front Desk op 23 dec 2023
Thank you for your stay and for the feedback Donovan! It's greatly appreciated and we hope to see you again! And we are going to be updating our breakfast menu soon.

4/10 – Matig

Bo Weise

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Every thing in the room was dirty and falling apart . There was also an unpleasant odor in the room.
1 nacht verbleven in december 2023
Reactie van Front Desk op 20 dec 2023
Hello, thank you for your feedback and we appreciate your stay! Next time please be sure to just let any front desk employee about any issues and we can help you with them, either by changing your room or a free room upgrade. We were not made aware of any problems until after departure which restricts how we may better accommodate you. We hope to see you again and make it up to you.

10/10 – Uitstekend

Lauri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It had a nice large yard that was decently lit at night when I took my dog out. This made me feel safe.
1 nacht verbleven in november 2023
Reactie van Front Desk op 10 dec 2023
Thank you for your stay and feedback! Its greatly appreciated and we hope to see you again!

4/10 – Matig

CHRISTINA

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The hot tub was out of service ice machine was out of service our room smelled bad and the beds are pretty hard
2 nachten verbleven in december 2023
Reactie van Front Desk op 10 dec 2023
Next time please make sure to tell front desk about any problems so we may help you and better accommodate you. If we were made aware of the situation we could've switched your room for you immediately to ensure there was no problems. And our hot tub was out for a very short time and is currently working. We apologize for that inconvenience.

2/10 – Ontzettend slecht

Dustin

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were unclean garbage underneath the bed bug bites after the stay not sure if it was spiders or bed bugs but we have bites on our body's
2 nachten verbleven in november 2023
Reactie van Front Desk op 29 nov 2023
Hello, thank you for your stay and feedback. We have since had our cleaning crew do a thorough search of the room and have not found any evidence of any bugs ever being present. We have also since rented the room with no complaints or concerns. Next time please make front desk aware of any situations so that we can immediately resolve the situation. If you have any further concerns or questions, please feel free to contact us.

10/10 – Uitstekend

Terrese

2 nachten verbleven in november 2023
Reactie van Front Desk op 24 nov 2023
Thank you very much for your feedback and for your stay! Its greatly appreciated and we hope to see you again!

8/10 – Goed

Zane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A property map or something so people know theres a vending & ice machine located on the 1st floor only. A staff member needs to clean tables in breakfast area.
1 nacht verbleven in november 2023
Reactie van Front Desk op 13 nov 2023
We do have property maps available at the front desk at, request, to save paper. Thank you for your feedback and for your stay, its greatly appreciated and we hope to see you again.

6/10 – Redelijk

Miranda

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Front Desk op 13 nov 2023
Thank you for your feedback and for your stay! We hope to see you again!

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing stands out in my mind. The property grounds appeared to be kept up. I really did not walk around or look closely. It was raining hard the day I might have.
2 nachten verbleven in november 2023
Reactie van Front Desk op 6 nov 2023
Thank you for your feedback and for your stay! We hope to see you again and accommodate your stay even better next time!

4/10 – Matig

Mary

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room smelled bad when we entered. Turning on the air conditioner helped, but when it was off the smell immediately returned. The toilet was not secure to the floor and rocked when getting up or down. The left side of the mattress had a problem with the springs and was uncomfortable. The television guide in the guest book did not have correct numbers for channels. On the television two different guide pages made it confusing to find channels or television shows.
2 nachten verbleven in november 2023
Reactie van Front Desk op 6 nov 2023
I'm sorry to hear this, next time please let front desk know so we may fix any problems and better accommodate you. We Hope to see you again and also thank you for your feedback and stay. If you have any questions or concerns, please feel free to contact us.

8/10 – Goed

Louis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Front Desk op 6 nov 2023
Thank you for your stay and feedback! We hope to see you again!

6/10 – Redelijk

Thomas

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023
Reactie van Front Desk op 6 nov 2023
Thank you for your stay and feedback, if you have any questions or concerns you'd like to share, please feel free to reach out. We hope to see you again!

8/10 – Goed

Arwen

2 nachten verbleven in oktober 2023
Reactie van Front Desk op 21 nov 2023
Thank you very much for your stay and your feedback its greatly appreciated! We hope to see you again.

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Front Desk op 31 okt 2023
thank you for your feedback and stay!

8/10 – Goed

Tim

Positief: Netheid
The property was easy to locate and access. The room was clean, quite and comfortable. However, the bathroom was very inconvenient for an accessible room. The hand held shower was quite high with no means of being held at a lower elevation. The counter space around the sink area was very limited. The location of the hand towels and wash clothes we very inconvenient for the sink area.
1 nacht verbleven in oktober 2023
Reactie van Front Desk op 31 okt 2023
Thank you for your feedback and stay and we hope to see you again!

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and friendly, great pool!
This is a clean and friendly place to stay. I recommend it! The pool and jacuzzi are wonderful!
1 nacht verbleven in oktober 2023
Reactie van Front Desk op 31 okt 2023
Thank you for your stay and feedback! Its greatly appreciated and we're very happy to hear you enjoyed and hope to see you again!