Thank you Roy for booking with us and for the review. We hope to see you again here at our property.

Hi Naomi. We are happy to know that you had an enjoyable time during your stay. We hope to welcome you back.

Hi Bonita. The team is thrilled to learn that you had a good stay with us. We are honoured to be of service to you.

Thank you, Louise for staying with us. Hope to see you again.

Hi Guoneng. Thank you for staying with us. We hope to see you again in the future.

Thank you John for staying with us. We are delighted to know that you had an enjoyable experience. Have a good day ahead!

Good day, Paul. Appreciate you taking time to share your feedback. Thank you for staying with us.

Hi Jayne. We thank you for choosing to stay with us. Hope to welcome you again in the near future.

Good day, Kellie. I am sorry to learn that you had such stay experience with us. This is something that we will definitely look into.

Thank you Jason for putting up this review. Hope you have a good day.

Hi Mark. It was our pleasure to host you. We thank you for choosing to stay with us and looking forward to welcoming you again.

Hi John. We are glad that you had a memorable stay experience in our property. Looking forward to welcoming you back in the near future.

Hi Les and Tina. Thank you for sparing your time in sharing your feedback. This is not the standard we are aiming for, hence, your review will be looked into. Nonetheless, we appreciate you staying with us.

We are happy to know that you enjoyed your stay with us, Lakshmi. Have a good day ahead!

Good day, Graham! We appreciate you taking the time to share your feedback. Thank you for staying with us and we hope to welcome you again in the future.

Hi Katie. Thank you for your feedback. This is to be shared to the rest of the team. We are happy to know that you had a lovely stay with us.

Good day, Suzannah! Thank you for this review and for choosing to stay with us.

Thank you Katherine for staying with us. It was our pleasure to be of service to you.

Good day, Maddison! We are delighted to know that you had a great experience staying in our property. We hope to welcome you again.

Hi Anna. We appreciate you taking time to put up this review. Rest assured that your feedback will be looked into. Have a good day ahead.

Thank you for staying with us Ian. We hope to welcome you again in the near future!

We appreciate your effort in putting up this review. We thank you for choosing to stay with us. Have a good day ahead!

Hi Tina. We are delighted to know that you had a lovely stay with us. Thank you for the recommendations and we look forward to welcoming you again.

Hi Wai Ling! Good day! Thank you for your review. We look forward to welcoming you back!

Hi Kaylene. We are delighted to know that you had a great stay with us. Your feedback will be shared with the rest of the team. Have a good da ahead!

Good day Joyce. We are delighted to know that you had an amazing stay with us. We hope to welcome you back here!

Thank you for your review. Have a good day ahead!

Hi Trevor. Thank you for taking time to put up this review. We value your feedback and we will look into it. Have a good day ahead!

Thank you Peng Soon for this review. I will shar this with RC. Have a good day ahead!

Thank you Raphael for staying with us. We are happy to know that you enjoyed your stay. Hope to welcome you again.

We are delighted to know that you had a wonderful time staying in our property. Looking forward to welcoming you again.

Good day, Kylie! Thank you for staying with us. Happy to know that you had an amazing time during your stay in our property. Have a lovely day ahead!

Good day, Kim! Thank you for staying with us. We appreciate the effort in putting up this review. See us again soon!

Good day, Brett! We are happy to know that you enjoyed your stay with us. We hope to welcome you again here.

Thank you Melanie for your review. We appreciate the effort and for giving us a high rating. Have a good day ahead!

Hi Angelo! We are delighted to know that you had an amazing stay with us. Rest assured that your review will be shared with the rest of the team. Thank you!

Hi Jess. Thanks for sharing your thoughts. We are delighted to know that you had a good overall stay with us.

Good day, Linda! We are happy to know that you had a wonderful stay experience. Thank you!

Thank you valued guest for choosing to stay with us. Your review will be shared to the rest of the team. We hope to welcome you again here.

Hi Roger. We regret that you had to experience that. Rest assured that this is not the level of service we are aiming for. Your feedback is important us, hence we thank you for bringing it up to us.

Thank you Riezl for staying with us! We hope to see you again.

Thank you Kerry for staying with us. We hope to welcome you back here.

Hi Cecilia. Thank you for the honest feedback. Not too sure about complimentary breakfast at other hotels. It may be packaged with the rates that you are paying for. On the other hand, we believe that the Hot Springs is reasonably priced for what you get. Sitting and soaking in the hot pools is the definitive meaning of relaxation.

Have a wonderful day Claudine!

Hi Domenico. We appreciate sending your honest feedback. We are in the midst of rectifying these issues. While some of the factors are out of our control, we exert our best effort to offer guests alternative to address the issue.