Voorkant van accommodatie

Beoordelingen van Budget Inn - Falls Church

2.5 out of 5
Budget Inn - Falls Church
7155 Lee Highway, Falls Church, VA

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 32 van 296 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 296 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 296 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 296 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 87 van 296 beoordelingen" "

5,4/10

Netheid

6,0/10

Personeel en service

5,4/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Lee

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good stay overall.
7 nachten verbleven in april 2024
Reactie van Hotel Manager op 20 apr 2024
Dear Lee,Thanks for the stay and great feedback. We're glad to hear that you had a good stay overall! Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

chen

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's a terrible environment, cleaning up and opening my door at 8:30, The surroundings are also very noisy,
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 19 apr 2024
Dear Guest,We're deeply sorry for the disruption caused by the cleaning staff entering your room early and the noise from the surroundings. This falls short of the experience we aim to provide. Your feedback is crucial, and we'll address these issues with our team to prevent recurrence. Please accept our sincerest apologies, and if there's anything else we can do to make it right, please don't hesitate to let us know.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Kelly

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 26 mrt 2024
Dear Kelly,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services for future guests.Sincerely,Hotel Manager

6/10 – Redelijk

John

2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 8 apr 2024
Dear John,Thank you for taking the time to share your feedback. We're glad you chose to stay with us. We're committed to continuously improving our guests' experiences, so your rating and comments are valuable to us. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

John

Negatief: Staat van de accommodatie en faciliteiten
The room was so disgusting I checked out immediately.
3 nachten verbleven in februari 2024
Reactie van Hotel manager op 20 feb 2024
Dear Guest,We're truly sorry to hear about your disappointing experience.Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations during your stay. We take cleanliness and the condition of our rooms very seriously, and we will address this issue immediately to ensure it does not happen again. We apologize for any inconvenience this may have caused and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Hotel manager op 1 jan 2024
Dear Guest,Thank you for giving us a perfect 10 out of 10 rating on Hotels.com! We're delighted to know that you had an exceptional experience during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding visit in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service by Erick!
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 16 nov 2023
Dear Anthony,Thank you for your feedback. We are thrilled to hear that you had a wonderful experience with Erick's service during your stay at our hotel! We take pride in delivering exceptional service to our guests and it's fantastic to know that Erick made your stay memorable. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Danny

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Promises Should Be Kept
Despite having a good stay, I was promised a refund for days I was not going to be staying. However, they never came through with the money. Are they so greedy that they cannot refund money after promising to refund it. I would not recommend this place to anyone. However, if they do come through with their promise, I will consider giving them a higher rating.
6 nachten verbleven in september 2023
Reactie van Hotel manager op 12 okt 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 – Uitstekend

Seid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in augustus 2023
Reactie van Hotel manager op 11 okt 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 – Goed

barry

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Call them direct and $$$$ big
1 nacht verbleven in augustus 2023
Reactie van Hotel manager op 11 okt 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 – Uitstekend

Elvis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming and safe neighborhood. The staff is professional and attentive to detail. This is a great property and an excellent value for the money. I never wanted to leave.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Guillermo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena atencion al llegar
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable, nicely-managed property. The location is ideal.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Value, Location
Great value for the location (walking distance to shopping and dining). Very friendly staff.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reasonable price. Nice staff.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Qays

The place was stinky and too costly as we can get same room for $25.
1 nacht verbleven in juni 2023

4/10 – Matig

David

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

4/10 – Matig

Nicholas

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Checking in was difficult as they did t have my reservation number just the email. They said I would have to cancel through Expedia then book it with them directly. (Got it worked out after I contacted Expedia myself. ) The room is in like a basement of a small house in the back of the hotel.... It was really dirty.
1 nacht verbleven in juni 2023

4/10 – Matig

Howard, kendall Parj

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
They only had smoking rooms available. Neither my wife or I smoke and don't like the smell. Fortunately we only stayed one night. The clerk who checked us in was friendly and tried to find another room, but there were no non-smoking rooms, he said.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!!! Great night
1 nacht verbleven in juni 2023

8/10 – Goed

Jhony

1 nacht verbleven in juni 2023

6/10 – Redelijk

Rhonda

Negatief: Staat van de accommodatie en faciliteiten
I didn't feel safe in the property and it truly is no frills. I appreciate the lodging for the night, but not again.

4/10 – Matig

Xuan

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jose

Positief: Staat van de accommodatie en faciliteiten
Great place,
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great night
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Ricardo

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unsafe place. People around the room All! night!
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Mulugeta

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not good
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Shrenik

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Smoke smell Ac not working
1 nacht verbleven in april 2023

4/10 – Matig

Cheng

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We booked a standard room with King size bed. The room is located at the back of the Inn and it is at a basement level, which is hard to find. The moment when we entered the room, it was terrible at the first impression! 1. The carpet was uncleaned and there still was dirt on it. 2. Some unknown hair was found on the blanket. 3. there was a gap between the door the the wall when we closed the door. And we could hear the sounds of wind when standing behind the door. 4. No hair dryer (which is still fair for an Inn). What surprised us is there was no toothbrush and toothpaste prepared for us. 5. they did not even have slippers prepared for us!I don't understand how they think we will take a shower. By wearing our own shoes? Finally, we think the room was not worthy for its price which was over $100 per night. The only thing that made us comfort is that the staff was friendly.
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Roberto

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Ronald

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet, clean property with comfortable bed.Set back off main street. Easy access from metro by bus or car with plenty of ample parking. Nice selection of restaurants all around the motel. I especially liked the Bolivian one right next door. Very friendly staff. Good value for the price.
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Roberto

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Compleint about service
My check out time was 11 am At 10.15 am I was ready to go into shower contractors open door bronging a new matress saying they can not wait Also cleaning crew enter after them I can not tolerate this manner
1 nacht verbleven in maart 2023

8/10 – Goed

Harry

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just weekend away from 🏠
It's very convenient for everything room need to update some outlets for guests I like the place
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not a place I would recommend.
Room was in severe disrepair. The floor is uneven, so much so that the furniture had 2x4’s under the front to keep them level. The carpet looks like there was years of buildup or just had a lot of stains over the years. The plastic pillows are not comfortable. Plus there is constant noise all night outside and from neighbors below or nextdoor. The most disturbing stay I’ve had in falls church.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Tranzle

4/10 – Matig

Latish

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I booked a last minute room for my husband who had to take an emergency trip to this town. He only needed to stay a night but the room was so dirty he couldn’t take a shower and he saw a cockroach crawling on the television.
1 nacht verbleven in december 2022

6/10 – Redelijk

Santiago

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Extra fee
Was charged extra because they only had double rooms and on my reservation I had requested a king.
1 nacht verbleven in november 2022

4/10 – Matig

Praveen Kumar

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

4/10 – Matig

Amani

2 nachten verbleven in november 2022

2/10 – Ontzettend slecht

Djibril

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

4/10 – Matig

Rekik

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room service walked in while packing to check out, and stripped the bed while still in the room. Just a little after 11:00am.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Amman haider

1 nacht verbleven in november 2022

6/10 – Redelijk

Susan

1 nacht verbleven in oktober 2022

8/10 – Goed

Virginia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Clean and comfortable
Room comfortable and clean. Smelled okay. Bathroom clean. There was nobody to check out with in the morning however. So I left my room key underneath I slid it inside the window
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Robert

Reisde met een groep
Negatief: Netheid
2 nachten verbleven in mei 2022

4/10 – Matig

jon

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2021

8/10 – Goed

Michael, NJ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value. Good location and easy to access highways
1 nacht verbleven in december 2020

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in augustus 2020