Accommodatievoorzieningen

Beoordelingen van citizenM Washington DC Capitol

4 out of 5
citizenM Washington DC Capitol
550 School St SW, Washington, DC

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1185 van 1787 beoordelingen" "
Gastenscore: 8 - Goed. 372 van 1787 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 1787 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 1787 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1787 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Fernando

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean, neat and had a new look feel. Room are very small. It felt like I was on a cruise. But it has everything you need. Staff VERY friendly, attentive and helpful.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Hyomin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kamilah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pre booking breakfast and late checkout options
3 nachten verbleven in maart 2024

8/10 – Goed

zhouxuan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms small, but New & Clean. woke up by church bell cross the street early in the morning
1 nacht verbleven in maart 2024
Reactie van Taylor op 20 mei 2024
Dear citizenZhouxuan,We appreciate you for taking the time to share your thoughts about your most recent stay. We hope the different layout, which is smaller than most, was not only cleanly but convenient as well. We apologize for any troubles regarding the bell from our neighboring church but hope that won't keep you away too long!All the best,

10/10 – Uitstekend

Magdalena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels!!
3 nachten verbleven in april 2024
Reactie van Taylor op 20 mei 2024
Dear citizenMagdalena,Thank you for taking the time to share your thoughts with us. It is heartwarming to know we have your approval on being one of the best hotels around! We hope you have you back soon.All the best,

8/10 – Goed

Dennis Eugene

Positief: Netheid
3 nachten verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenDennis,Thank you for taking the time to leave us with a rating. We would love to hear more details pertaining to it in the near future. All the best,

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenJennifer,Thank you for taking the time to leave us with a rating. We would love to hear details pertaining to it in the near future. All the best,

8/10 – Goed

Nina

Reisde met partner
Positief: Voorzieningen
The only reason I did not rate 5 stars was because we could not get in to the building. We arrived exhausted after a delayed flight to D.C. We took a Lyft to hotel and there was no staff monitoring door. I appreciate the additional security measures to avoid intruders. Unfortunately those measures kept my husband and I outside at 0100AM. We finally got in and had a few issues using the key card elevators.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Elizabeth

1 nacht verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenElizabeth,Thank you for taking the time to leave us with a rating. It looks like we haven't earned all stars and would love to hear more details pertaining your stay. We hope to have you back in the future. Warmest Regards,

10/10 – Uitstekend

Abigail

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing little rooms, super modern with an iPad to control everything. Check in was very easy. Only downside is it’s $50 to park overnight each day, so it can get kind of prices. Typical of the city though.
1 nacht verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenAbigail,Thank you for taking the time to share some details regarding your most recent stay. We are pleased to hear we hit many marks but do apologize for our limited parking options. Feel free to reach out to our team anytime for more info regarding alternative yet more affordable options. Until next time,

6/10 – Redelijk

Amanda

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Taylor op 20 mei 2024
Dear citizenAmanda,Thank you for taking the time to leave us with a rating. We would love to hear details on what may or may not have made your stay enjoyable in the future. We hope to host you again soon. Best,

10/10 – Uitstekend

Oleh

3 nachten verbleven in maart 2024
Reactie van Taylor op 20 mei 2024
Dear citizenOleh,Thank you for taking the time to leave us with a rating. We would love to hear details on what may or may not have made your stay enjoyable in the future. We hope to host you again soon.Best,

10/10 – Uitstekend

Keith, Durham

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the technology i n the room. Small, but clean and comfortable room.
1 nacht verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenKeith,Thank you for taking the time to share your thoughts about your most recent stay. We are pleased to know our space was able to provide you with a convenient yet cozy stay. We hope these amenities are part of the reason to stay with us during your next journey to the Nation's Capitol. All the best,

10/10 – Uitstekend

Ibrahim

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenIbrahim,Thank you for taking the time to leave us with a rating. We would love to hear details pertaining to it in the near future.All the best,

10/10 – Uitstekend

Philip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great design in combination with a very functional room. Small, but well thought through. All room functions can be controlled via a tablet. Hotel has a nice rooftop and is a 5min walk to L'Enfant Plaza metro, which is one of the major metro intersections in DC.
3 nachten verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenPhilip, We thank you for taking the time to share your thoughts with us. Overall, it seems you enjoyed your stay with us. We are glad to know you found the offerings of our smaller layout both well functioned and comfortable. We hope to host you again soon, with hopes of us only improving the last stay. All the best,

10/10 – Uitstekend

Tyron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great!
2 nachten verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Dear citizenTyron,We thank you for taking the time to share your thoughts with us. It is exciting news to know you enjoyed your overall stay. We hope to have you back in the near future for an even better one!All the best,

10/10 – Uitstekend

Umm Mu’adh

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved! Small rooms- not an issue just small. But super high tech and cleaaaaan!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Amonee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was throughly impressed with this hotel! From the staff to the overall look of the hotel. It’s so chic for the price. I would definitely stay at this location and other locations in the future:)
2 nachten verbleven in mei 2024

8/10 – Goed

Rene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prix et localisation intéressants Chambres compactes mais équipement correct et excellente literie
2 nachten verbleven in mei 2024

8/10 – Goed

olga

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are very compact. Vanity is located outside the bathroom. There is not coffee maker And not iron either. This is important to get a crispy collar before a meeting
5 nachten verbleven in mei 2024

10/10 – Uitstekend

janie

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was great although my ac didnt work correctly in my room
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Joaquin

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For starters the service was quite bad, in 3 days they never made the room, no soap on the shower, the room was "fully" automated but the iPad control was extremely slow and a pain to use, I had to use my phone to watch TV because the selection of channels was very limited and, finally, the food in the restaurant was plainly bad, not to mention that they had cold sandwiches and the food toaster didn't work The hotel claims that you're saving the world by staying with them, but they charge as much as a "full service" hotel! Oh by the way, if you want a 2 hour late check-out, you have to pay over $80!!!
3 nachten verbleven in mei 2024

6/10 – Redelijk

Ivette

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hotel was very cool and clean. The rooms were too too small! I have stayed at hotels in cities and in other countries and I have never had to climb over my husband to get out of bed! The shower was in the bedroom! No privacy at all!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attention very nice and helpful
3 nachten verbleven in mei 2024

6/10 – Redelijk

Brendan

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Very limited food options, at some points there was no working oven and very little is located nearby after 6pm. Being served burnt popcorn after a half an hour wait is not ideal. The breakfast provided seemed fine but has an additional cost as well. You were also given the option to select what days cleaning service was being provided and an employee began to enter on an unexpected day as I was getting changed out of my travel clothes. I'm not sure why as it was not a cleaning day and the room was ready to be occupied.
6 nachten verbleven in april 2024

8/10 – Goed

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One issue was the self check in. There was a person to assist but I do like the personal touch. I did NOT like the iPad control for all room functions I.e. TV control, climate control and lights control.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Dohyung, BAYSIDE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place to stay
3 nachten verbleven in april 2024

10/10 – Uitstekend

Alisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great little hotel that is very much like a European boutique hotel. It’s clean and comfortable, with easy check in and check out. Much less expensive alternative than staying in the navy yard near the stadiums. Great place!!
1 nacht verbleven in mei 2024

8/10 – Goed

Lesley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel. The room was very comfortable with everything you might need close by. The room was not very big - but Really well thought out. The only downside was breakfast which was a little chaotic.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Luis

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is unique and great for one person. I loved it.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dorothy M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

6/10 – Redelijk

Erika

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Ruby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn't like the noisy bed but I slept great on it once I slept. The room was cozy and comfortable with a lot of modern touches.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donovan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
unique decor and a sense of personality that was engaging and fun. the whole room ipad control was great as well as being a good information center. This is a great place for the solo or couples traveler. Beware the night curtain as they are extremely good and if you don't set an alarm, you won't notice that it has become day... but that might also be a plus.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jawan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is such a wonderful place. It was very modern clean in the stack of very approachable. This was a great stay the room as well. The bed was comfortable, and I love how they controls everything in the room.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kathleen, Norristown

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my go to hotel when I visit DC. It's a great location and has a cool vibe. The staff is always so friendly and helpful. Very clean and great location. I would highly recommend Citizen M hotels.
1 nacht verbleven in mei 2024

8/10 – Goed

Lars

Zakenreiziger
Positief: Netheid
It was a very different hotel. I liked it and am looking forward to my next stay. The hallways were kind of dark and some of the app room controls were not ideal.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Christine, Apollo Beach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Live this small space concept! It’s comfortable, cozy and fun! And the price is right! Great location! We walked to the capital and many museums comfortably. I will definitely stay again next time I’m in DC.
3 nachten verbleven in april 2024
Reactie van Hotel Management Team op 8 mei 2024
Hey CitizenChristine,So glad to hear you're loving the small space concept – cozy, comfortable, and fun, just like you said! And isn't it great when you find the perfect balance between affordability and quality? Walking distance to the Capitol and museums? That's the cherry on top! We can't wait to host you again during your next D.C. adventure. See you soon!

10/10 – Uitstekend

McKenna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed the creativity of this hotel. The staff was very friendly and the room was amazing. Very good for solo or couple traveling if you don’t need a lot of space
1 nacht verbleven in april 2024
Reactie van Hotel Management Team op 8 mei 2024
Hey CitizenMcKenna,I'm thrilled you enjoyed our hotel's creativity – we like to think of it as our canvas! Our staff aims to be as welcoming as a sunbeam on a chilly day, and our rooms? Well, they're so amazing they might just give you a little "wow" moment. Perfect for travelers who prefer to dance together rather than getting lost in a sea of space! Thanks for the rave review, and we'll be here to sprinkle more creativity on your next visit!

10/10 – Uitstekend

Renee

3 nachten verbleven in april 2024
Reactie van Taylor op 20 mei 2024
Dear citizenRenee,Thank you for taking the time to leave us with a rating. We would love to hear any details pertaining your stay in the future. Until the next time,

10/10 – Uitstekend

Jose L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place is very trendy the vibe is cool most of the staff is nice and helpful. The breakfast is really good!
4 nachten verbleven in april 2024
Reactie van Hotel Management Team op 8 mei 2024
Hey CitizenJose,Sounds like you've landed in the heart of trendy-town! With vibes as cool as a cucumber and a staff as friendly as a neighborhood Spider-Man, it's the perfect recipe for a great stay. And let's not forget about breakfast – a real winner to kickstart your day! Thanks for the awesome review, and we can't wait to have you back for more trendy adventures!

10/10 – Uitstekend

Sara, Corning

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was so helpful and nice. Parking was a little rough but once I was parked I was able to use the metro system to get around!
2 nachten verbleven in april 2024
Reactie van Hotel Management Team op 8 mei 2024
Hey CitizenSara,Glad to hear our staff made your stay smooth sailing! Parking can be a bit of a puzzle sometimes, but it sounds like you cracked it. And hey, who needs a car when you've got the metro at your doorstep? Thanks for the feedback, and we hope to welcome you back soon for more adventures!

8/10 – Goed

Marie-Pier

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
6 nachten verbleven in april 2024
Reactie van Hotel Management Team op 8 mei 2024
HeyCitizenMarie-Pier,Short and sweet – I like it! If there's anything else you need or want to share, just give me a shout!

8/10 – Goed

Rong Rong

Reisde met partner
Positief: Netheid
We really liked the location of the hotel and how convenient parking was as we found street parking right when we arrived. Unfortunately, the staff seems to be over whelmed with the amount of guest during check out and restaurant. The hotel room is very modern and we loved the iPad controls as well as the black out curtain but our sink barely had water coming out and our hand soap pump was broken. Other than that we were fine we with everything else.
2 nachten verbleven in april 2024
Reactie van Hotel Management Team op 8 mei 2024
Hey CitizenRong,It's fantastic to hear you enjoyed our hotel's convenient location and easy parking! However, I'm sorry to hear that the staff seemed overwhelmed during your visit – we'll definitely look into ways to improve efficiency during peak times. Despite the hiccups, I'm glad you appreciated the modern amenities in your room, like the iPad controls and blackout curtains. I'll make sure our maintenance team addresses the issues with the sink and hand soap pump right away. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a smoother experience next time!

10/10 – Uitstekend

Dennis

Reisde met partner, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Property Is nice I do wish the bathroom was bigger but overall nice hotel
1 nacht verbleven in april 2024
Reactie van Hotel Management Team op 6 mei 2024
Hey CitizenDennis, Glad to hear you enjoyed our property! We'll take note of your feedback about the bathroom size – after all, comfort is key. Thanks for choosing to stay with us, and we hope to see you again soon for another enjoyable stay!

8/10 – Goed

Olivia Rodríguez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Keila, Miami

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
small cozy room
3 nachten verbleven in april 2024
Reactie van Hotel Management Team op 6 mei 2024
Hey CitizenKeila,Sounds like you found your little slice of coziness! Sometimes, it's the small spaces that feel the most like home. We're glad you felt comfortable during your stay, and we hope to welcome you back for more cozy vibes in the future!

10/10 – Uitstekend

charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very modern and hip…small room but everything u need…well a coffee maker would have been good….the breakfast for 20$ extra well worth it….very friendly staff
4 nachten verbleven in april 2024
Reactie van Hotel Management Team op 6 mei 2024
Hey CitizenCharles,Sounds like you got the full modern and hip experience! A small room with all the essentials – maybe just missing that coffee maker to kickstart your mornings? But no worries we have coffee downstairs to give you that caffeinated kickstart you're looking for. Glad breakfast made up for it, right? and of course, our friendly staff are always here to make your stay as pleasant as possible.

10/10 – Uitstekend

Samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love everything)) Nice hotel and staff
3 nachten verbleven in april 2024
Reactie van Hotel Management Team op 6 mei 2024
Hey CitizenSmauel,What a delight to hear! We're thrilled you loved everything about your stay, from our hotel to our wonderful staff. Can't wait to welcome you back for more fantastic experiences in the future!

10/10 – Uitstekend

Kathryn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was great - compact but so well-designed that the small size was no problem! The lights, blinds, etc. are controlled from an iPad, and you can change the color and ambiance. Very cool. The area itself is close to good areas, but it kind of a boring couple of blocks (but not dodgy). Metro very close, but getting an Uber from this location was hit or miss. About a 25min walk to museums, capitol buildings, etc.
4 nachten verbleven in april 2024
Reactie van Hotel Management Team op 6 mei 2024
Hey CitizenKathryn!Sounds like you had a "tiny but mighty" room experience! Who knew compact could be so chic? Controlling lights and blinds with an iPad – now that's what I call living in the future! convenience is the name of the game! Despite the neighborhood's slightly sleepy vibe, it's like the calm before the storm – you're just a stone's throw away from all the action. Thanks for the thorough review, and here's to more colorful stays with us in the future!