Terras

Beoordelingen van Generator Hotel Washington DC

3 out of 5
Generator Hotel Washington DC
1900 Connecticut Ave NW, Washington, DC

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 437 van 984 beoordelingen" "
Gastenscore: 8 - Goed. 260 van 984 beoordelingen" "
Gastenscore: 6 - Redelijk. 111 van 984 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 984 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 113 van 984 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Lorenzo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was absolutely amazing! I am a solo traveler and was in D.C for 7 days, 5 of which I had spent in a hostel nearby. I didn’t my best in that hostel, so I left and decided to book my last night in DC at the Generator in a shared dorm room (they have shared, and private rooms). Right from the moment I entered the lobby, it was great. The atmosphere was great, the personnel (and guests) were so nice, and I felt immediately at home. I solo travel a lot but did not have th experience I had hoped for at my first hostel, and the Generator really turned my trip around for the better! Forever grateful. Keep it up!
1 nacht verbleven in september 2023
Reactie van Generator DC op 22 sep 2023
Thank you for telling us about your stay at Generator Washington D.C. We glad to hear that you enjoyed here with us and hope to see you again.Frontdesk Staff

10/10 – Uitstekend

Marlies

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay in Washington DC
We had a great stay. The room was spacious with an amazing view over Washington. Nice people at the desk and gold service. Highly recommend! Nice neighborhood as well
5 nachten verbleven in december 2021
Reactie van Generator op 30 dec 2021
Thank you so much for the great review!

6/10 – Redelijk

aneesa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The ladies at the front desk are not quite personable, seem to be very frantic, and just overall not a good experience with them. The hotel it self was nice. The pool was not open as yet but the sitting area was well kept and the coffee bar on site was amazing.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Daquan

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The parking was terrible, they tried to charge me to park in the garage from Wednesday to Monday because that’s how long my stay was but I didn’t get a rental and start parking in the garage till Friday. We had to get almost 5 different room keys because our room key wasn’t working. I have stayed at some pretty bad hotels but this hotel was terrible. I can say a whole lot more wrong about the hotel.
5 nachten verbleven in mei 2024

8/10 – Goed

jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is really affordable and clean. I liked the fact there is transportation to get around Washington near it and also it is in a safe neighborhood
2 nachten verbleven in mei 2024
Reactie van Generator Washington DC op 26 mei 2024
Thank you for the review, We are glad to hear that you enjoyed your stay and found our location convineint. We hope to welcome you back soon.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Generator Washington DC op 26 mei 2024
Thank you for the 5 star reveiw. we hope to welcome you back soon.

10/10 – Uitstekend

Isabella Cecilia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in mei 2024
Reactie van Generator Washington DC op 26 mei 2024
Thank you for the 5 star reveiw, We hope to welcome you back soon.

10/10 – Uitstekend

MIN GYU

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
thank you for the great time
2 nachten verbleven in maart 2024
Reactie van Generator Washington DC op 26 mei 2024
Thank you for the 5 star reveiw, We are glad to hear you had a great time and hope to welcome you back soon.

6/10 – Redelijk

carol

Reisde met partner
Positief: Netheid, personeel en service
Parking in the garage was very hard. Entrance and exits were ridculous. We had to get out of car and ask where entrance was and it said exit only, Very tight parking. My lift gate touched the duct work in ceiling
2 nachten verbleven in mei 2024
Reactie van Generator Washington DC op 17 mei 2024
Thank you for considering this feedback for future improvements.

8/10 – Goed

Fadi, Fairfield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was ok, I like the lobby and the lounge
1 nacht verbleven in mei 2024
Reactie van Generator Washington DC op 17 mei 2024
It's good to hear that you found some aspects enjoyable. If there's anything specific you think could be improved, or if you have any other feedback, feel free to share. Thank you

10/10 – Uitstekend

Olivia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Be sure you’re okay with a twin bed before you ask for a double bed room. Also, don’t let them put you in room 206 if you’re a light sleeper. The entrance to the outdoor patio is right outside your window and people are coming to and from the fitness room right across the hallway constantly.
2 nachten verbleven in mei 2024
Reactie van Generator Washington DC op 17 mei 2024
Your understanding and apology are appreciated. Ensuring a good night's sleep is crucial, so I'll take your advice into consideration for future stays. Thank you for sharing your experience. If there's anything else you'd like to discuss or if there's anything we can do to improve your next visit, please let us know.

2/10 – Ontzettend slecht

Ismael

I never checked in
3 nachten verbleven in mei 2024
Reactie van Generator Washington DC op 17 mei 2024
Well, your feedback is still valuable for future reference. If you ever plan to stay with us in the future, please don't hesitate to reach out, and we'll do our best to ensure a comfortable and restful experience for you. If there's anything else you'd like to share or discuss, feel free to let us know.

10/10 – Uitstekend

Brendan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cost was low, so good value for hostel lodging. The bar was nice and the restaurant had great food. Breakfast was convenient. Nice, cozy lounge, as well.
1 nacht verbleven in mei 2024
Reactie van Generator DC op 10 mei 2024
Thank you for your review! We're delighted to hear that you found our hostel to be great value for money. It's fantastic that you enjoyed our bar and restaurant offerings, as well as the convenience of our breakfast service. We take pride in providing a cozy and welcoming atmosphere in our lounge area. We hope to welcome you back again soon!

6/10 – Redelijk

Keith

1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Earl

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The second I arrived the older lady at the desk said you owe us 73 dollars .. I said no I’m fully paid ( have the receipt ) this kept on going back and forth during my stay .. hotel is nice nice and clean but I wasn’t the only one seemingly that was been overcharged left a bad taste would not stay again
2 nachten verbleven in mei 2024
Reactie van Generator DC op 8 mei 2024
We apologize for any confusion during your stay. It seems there was a misunderstanding regarding the resort fee, which wasn't included in the reservation made through the booking website. The 57.99 balance mentioned was indeed for the resort fee, which is typically payable upon check-in. We regret any inconvenience this may have caused and appreciate your feedback. We'll work on ensuring clearer communication about additional fees in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back under better circumstances.

4/10 – Matig

Ace Bryan

Zakenreiziger
Negatief: Personeel en service
I was on D.C. for 1 day for nurses week, I avail the dorm type bunk beds with 4 people in the room. First, there’s no soap, shampoo or other toiletries, i guess the 4 people will share a small bottle. Receptionist are poor in addressing the key card situation. Did not care when I ask for a water.
1 nacht verbleven in mei 2024
Reactie van Generator Washington DC op 8 mei 2024
We appreciate your feedback regarding your recent stay during Nurses Week. Please accept our apologies for any inconvenience you experienced. It's important to note that in shared dormitory-style accommodations, toiletries such as soap and shampoo are not typically provided due to the communal living arrangement. We apologize if this was not communicated clearly prior to your arrival. Regarding the key card situation and the request for water, we regret any lapse in service you encountered and will address these issues with our reception team to ensure better communication and responsiveness in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your experience in any future visits.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, easy check in and out. Parking on site was expensive but easy. Staff was helpful and friendly.
1 nacht verbleven in mei 2024
Reactie van Ivonne Front Desk op 7 mei 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel clean and that the check-in and check-out process was easy for you. While we understand that parking on site can be expensive, we're glad to hear that it was convenient for you. It's wonderful to know that our staff was helpful and friendly during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future!

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I was not allowed to have food in my room. I felt like a homeless person had to throw alot of food away. .the Restaurant over charged me for taco they were 14 on the menu charged me 22 Went downstairs to sit on comfortable lady staff told me to go back to my room or she make me leave I already paid for 6 nites all she did was wipe furniture and move chairs she did not vacuumed she treated some others the same way
6 nachten verbleven in april 2024
Reactie van Generator op 7 mei 2024
We apologize for any inconvenience caused by the differing policies between shared dorms and private rooms. We understand that in shared accommodations, it's important to respect the comfort and preferences of all guests. Our policy regarding food in shared dorms is in place to ensure a pleasant environment for everyone staying in the room.We appreciate your understanding and cooperation in adhering to these policies. If you have any further questions or concerns, please feel free to reach out to our staff, and we'll be happy to assist you. Thank you for choosing to stay with us.

10/10 – Uitstekend

Ashley

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Generator DC op 7 mei 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.

4/10 – Matig

Tuan

Negatief: Staat van de accommodatie en faciliteiten
Nothing good
1 nacht verbleven in april 2024
Reactie van Generator DC op 7 mei 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.

10/10 – Uitstekend

Kelly

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was close to what I wanted to do, the price was great, the room was perfect and I’d definitely stay here again for the price and convenience.
1 nacht verbleven in april 2024
Reactie van Generator DC op 7 mei 2024
Thank you for taking the time to leave your feedback. We appreciate your honesty and are committed to improving your experience. If there are any specific areas where we can enhance our service, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us.

6/10 – Redelijk

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Calm and relaxing
1 nacht verbleven in april 2024
Reactie van allan op 26 apr 2024
Thank you for your feedback Matthew. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

6/10 – Redelijk

Brittney

Positief: Netheid
Negatief: Personeel en service
The common spaces of this hotel are stylish, hip, and functional - and so are the rooms. However, it's clear that the hotel was updated but the bathrooms weren't touched, they're really outdated. I also thought it was so strange that there was no conditioner or body lotion provided. The important thing to note is that a bunch of rooms have bunk beds and because of this there were a lot of young people (late teens/early 20's) staying at the hotel. I almost called down to the front desk because the door slamming late at night was incessant. Lastly, the hotel staff was not friendly or helpful - they were... fine. I went downstairs to see if they had a fork and knife and was not verbally responded to. The person at the desk just turned around, rifled through a drawer and grabbed some for me. I had a few interactions like this and it was pretty off putting. I will say that the location is excellent and within a few short blocks of excellent food, coffee, and shopping. All in all, I don't regret staying here but I don't think I would stay again.
2 nachten verbleven in april 2024
Reactie van allan op 30 apr 2024
Thank you for your feedback. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator Washington DC

8/10 – Goed

Arsen

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van allan op 26 apr 2024
thank you!!

10/10 – Uitstekend

Canaan

2 nachten verbleven in april 2024
Reactie van Generator Washington DC op 17 mei 2024
Thank you for five star review. Please come back to see us again.

8/10 – Goed

Dana

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van allan op 30 apr 2024
thanks

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrific clean modern room. Accommodating friendly staff.
1 nacht verbleven in april 2024
Reactie van allan op 30 apr 2024
Thank you Jorge..

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel very conveniently located, & had everything i needed
3 nachten verbleven in april 2024
Reactie van allan op 26 apr 2024
Thanks for the 5 out of 5 review...

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Generator Washington DC op 19 apr 2024
Thank you for give us five star review. Please come back to see us soon.Front DeskStaff

10/10 – Uitstekend

Rhett

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cita at the bar was amazing!!
2 nachten verbleven in april 2024
Reactie van allan op 26 apr 2024
Glad Cita exceeded your expectations..

6/10 – Redelijk

Young, Flushing

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
Location matters
2 nachten verbleven in april 2024
Reactie van allan op 26 apr 2024
Thank you..

2/10 – Ontzettend slecht

Aiken

Reisde met partner
Negatief: Personeel en service
The front desk lady during the day was very rude. Was very snarky and passive aggressive. I get not wanting to be at work but then don’t get a customer facing position I guess. However the lady during the night was amazing. The quality of the hotel has gone down over the years as well and am not as pleased with my room as last time considering it was double the price this time. Will not be staying here for a long time or hopefully never again. I would live if there was an option to get some money back as I feel it is not worth the price to stay here.
1 nacht verbleven in april 2024
Reactie van allan op 26 apr 2024
Please accept our apology for not meeting your expectations. We will share this with our teams to help us better serve you in the future.

2/10 – Ontzettend slecht

Anthony

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ao
2 nachten verbleven in april 2024
Reactie van allan op 26 apr 2024
Thanks

8/10 – Goed

Wanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an awesome time at the generator. The only thing that I did not like the lights could have been a little brighter in the room, and I think housekeeping accidentally threw my facial cleaner in the trash from the bathroom.
2 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thank you!!

10/10 – Uitstekend

yanlong

1 nacht verbleven in april 2024
Reactie van allan op 30 apr 2024
Thank you..

10/10 – Uitstekend

arturo

3 nachten verbleven in maart 2024
Reactie van allan op 30 apr 2024
Thank you..

8/10 – Goed

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
You can’t beat the price. However, if you have a roommate that snores and if you get the top bunk bed you probably won’t get good sleep. Beds are comfortable and clean. The area is a walk uphill from Dupont do it’s a little out of the way from restaurants.
3 nachten verbleven in april 2024
Reactie van allan op 26 apr 2024
Thanks for visiting us.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great affordable hotel in DC
2 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
THANK YOU!!!!

10/10 – Uitstekend

Rachel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The gym was well equipped. I also liked the large queen bed and modern rooms
5 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thank you Rachel..

6/10 – Redelijk

Tanya

Very little available around the property. Coffee served at cafe was very bitter. Would not stay again.
2 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Sorry to hear about the experience, hope you give us another opportunity in the future.

10/10 – Uitstekend

Raj Kumar

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thanks Raj.

10/10 – Uitstekend

Debasmita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dorms were safe.
1 nacht verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thank you..

4/10 – Matig

Eddie

Zakenreiziger
Negatief: Netheid
Hostel style is not the best. Restaurant and cafe on site are awesome.
2 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thank you..

10/10 – Uitstekend

Ambar

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
3 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thanks for 5 star review..

10/10 – Uitstekend

ARIEL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very accomodating
3 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thank you Ariel..

6/10 – Redelijk

Stanford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van allan op 26 apr 2024
thanks

2/10 – Ontzettend slecht

Lan

BEWARE!!!!!!!!! I am extremely disappointed with my recent stay the Generator Hotel in DC. While the accommodations were alright, I was appalled to discover that there is a $25 facility fee charged per day, which is not disclosed at the time of booking. This deceptive practice is unacceptable and tarnished my overall experience. As a guest, I expect transparency and honesty regarding pricing, and the failure to disclose this fee upfront is deceptive and unethical. It is unacceptable to surprise guests with additional charges upon arrival, especially when they are not informed beforehand. I hope they reconsider this practice and provide full transparency regarding all fees and charges associated with a stay at the hotel. Guests deserve to know the full cost of their stay upfront, without any hidden surprises.
Reactie van Generator Washington DC op 29 mrt 2024
Thank you for sharing your feedback about your recent stay at the Generator Hotel in DC. We're truly sorry to hear about your disappointment with the undisclosed facility fee. We understand the importance of transparency and honesty regarding pricing, and we sincerely apologize for any inconvenience this may have caused you.We completely understand your concern regarding the additional fees and taxes that might not be included in the initial booking process, especially when utilizing discount platforms or websides. While these fees are standard practice in the hospitality industry, we acknowledge the importance of transparent communication regarding all charges associated with your stay.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more satisfactory experience.

8/10 – Goed

THEODORE

Positief: Netheid, personeel en service
This is was my 2nd stay. It's a funky, clean hotel. The staff are helpful, friendly. There's a small gym and an outdoor pool. There's easy access the the red line metro. My only negative is the very slow elevator.
2 nachten verbleven in maart 2024
Reactie van Generator Washington DC op 27 mrt 2024
Thank you for choosing to stay with us for the second time and for taking the time to leave us your feedback. We're delighted to hear that you found our hotel to be funky, clean, and that our staff provided helpful and friendly service. We're also glad you enjoyed our amenities, including the small gym and outdoor pool, as well as the convenient access to the red line metro.We appreciate your feedback regarding the elevator speed and apologize for any inconvenience this may have caused during your stay. Rest assured, we'll look into ways to improve the elevator service to enhance the overall guest experience.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area, close to the bus and metro. Quiet, clean rooms.
2 nachten verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thanks for the 5 star review..

10/10 – Uitstekend

puhalanthi

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean and friendly satffs! I like the vibe here!
1 nacht verbleven in maart 2024
Reactie van allan op 26 apr 2024
Thank you..