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Beoordelingen van The Westin Alexandria Old Town

4 out of 5
The Westin Alexandria Old Town
400 Courthouse Sq, Alexandria, VA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 657 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 234 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 58 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1004 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Hannah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great location.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location - very nice property. Easy on and off major roads.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Chanel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

JOHN

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in mei 2024

10/10 – Uitstekend

KAREN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Jigar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to see more food options at dining
3 nachten verbleven in mei 2024

4/10 – Matig

Staci

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Karen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for the federal court.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel--great staff!
1 nacht verbleven in augustus 2023

8/10 – Goed

Arnisa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property was great. The stay was great. It wasn’t no trash bags. The ice maker wasn’t working.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Darrell

Reisde met familie
Positief: Voorzieningen
Should let us know if pets have been in the room. Woke up with swollen eyes and the bed sheets smelled bad.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great family oriented establishment
1 nacht verbleven in april 2024

6/10 – Redelijk

Jenna

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Penelope

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Autumn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly, room was clean and neat.
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

8/10 – Goed

ivo, Parkton

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This Westin is my/our Go To place when in Alexandria. Staff is always ready to receive us; the area is "nice" with multiple eating facility in walking distance (don't miss out to dine at Delia's --- the place looks a bit like the middle of the road however, the food is great (one of the best grilled octopus around and always asked for the fish of the day!). Equally there is a movie theater in walking distance as well as a Wholefoods. The place is easily accessible of I 495/95 or from the Alexandria train station. ONE THING though: Schedule your pick Valet Car pick-up; it may take 10 minutes.
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

8/10 – Goed

Richard, Sandwich

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were all polite, helpful and cheerful. Property in great shape. Two complaints: 1. For an upscale hotel, the toilet paper was very thin, flimsy stuff. A small issue, but annoying. 2. I use a power wheelchair, and my van has computer controls that mean a valet cannot park it (not unless they first had a couple hours of training). Unfortunately, that meant my wife couldn't park there. Luckily, we were visiting our daughter and parked the van at her nearby apartment building. But this meant running back and forth to get the van and drop it off at night.
3 nachten verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

10/10 – Uitstekend

Deniz

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

James, Farmington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a top quality experience. The staff was great and we were made to feel welcome during our visit.
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

DAndre

1 nacht verbleven in maart 2024

10/10 – Uitstekend

John

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location nice stay
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

Eunice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

Joanne

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dwayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

Shavonne, Tampa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
S
1 nacht verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

8/10 – Goed

carl, fort smith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great! Ac was noisy so we had to move rooms but it worked out great.
3 nachten verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

Jenna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

TaNisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Asked for a microwave and it was brough right away. Food in hotel was good. Drinks in lobby were not fully stocked though.
2 nachten verbleven in maart 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Sheela op 6 apr 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate you for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely

10/10 – Uitstekend

Terrance

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very nice and valet was great as well. Restaurant in hotel served good food and drinks
2 nachten verbleven in februari 2024
Reactie van KULDEEP op 3 mrt 2024
Dear Terrance, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back shortly.

6/10 – Redelijk

Bryan

1 nacht verbleven in februari 2024
Reactie van KULDEEP op 25 feb 2024
Dear Bryan,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your Expectation.Thank you for staying at Westin Alexandria Thank you

10/10 – Uitstekend

kimberly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a lovely hotel with a great staff and wonderful restaurant. I highly recommend.
2 nachten verbleven in februari 2024
Reactie van KULDEEP op 22 feb 2024
Dear Kimberly, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Thank you

10/10 – Uitstekend

Travis

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have a excellent time there, and the breakfast was delicious. I’d definitely recommend this place.
1 nacht verbleven in februari 2024
Reactie van KULDEEP op 21 feb 2024
Dear Travis, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

8/10 – Goed

Avraham

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Ok
7 nachten verbleven in februari 2024
Reactie van KULDEEP op 23 feb 2024
Dear Avraham, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back shortly.

6/10 – Redelijk

Michele

Zakenreiziger
The room looks nice and the bed is comfortable. But the heating is super noisy, the tub does not hold water (only showers for you!), and the robe is not a bath robe, but a worn out lounge robe.
2 nachten verbleven in februari 2024
Reactie van KULDEEP op 14 feb 2024
Dear Michele,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Thank you for staying at Westin AlexandriaThank you

10/10 – Uitstekend

Robin

3 nachten verbleven in januari 2024
Reactie van Sheela op 8 feb 2024
Dear Robin, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

10/10 – Uitstekend

Michel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sheela op 8 feb 2024
Dear MICHEL, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My wife and I experienced excellent service from the bell hops, room service to the restaurant, and the front desk. Room & bathroom were pristinely clean and comfortable..
1 nacht verbleven in januari 2024
Reactie van Yohannes op 30 jan 2024
Dear Guest, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

10/10 – Uitstekend

MARIA

Zakenreiziger, Reisde met huisdieren
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Impeccable staff literally felt like home from the minute I arrived until the minute I left. Thanks. Value worth the cost and I think it was not expensive so it was pleasant too
1 nacht verbleven in januari 2024
Reactie van Yohannes op 30 jan 2024
Dear MARIA, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

8/10 – Goed

Aaron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need better pillows and a vent in the bathroom and more movie channels as a courtesy.
2 nachten verbleven in januari 2024
Reactie van Yohannes op 30 jan 2024
Dear Aaron, Thank you for choosing the Westin Alexandria for your recent stay. We sincerely appreciate your time and effort in sharing your feedback with us. Your comment regarding the need for better pillows, a vent in the bathroom and more movie channels have been carefully noted. We apologize for any inconvenience you may have experienced, and rest assured that we are taking steps to address the concern promptly. Once again, thank you for bringing these matters to our attention. We look forward to the opportunity to welcome you back. Sincerely,

10/10 – Uitstekend

Bryn

2 nachten verbleven in januari 2024
Reactie van Sheela op 30 jan 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,

8/10 – Goed

NICOLE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Sheela op 30 jan 2024
Dear Nicole, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

4/10 – Matig

Jason, RIDGEWOOD

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Credit card machine was nothing working properly I was being asked to use a different card I said there’s nothing wrong with my card. Three other people is having the same problem
1 nacht verbleven in januari 2024
Reactie van Sheela op 30 jan 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

2/10 – Ontzettend slecht

piotr

2 nachten verbleven in januari 2024
Reactie van Sheela op 30 jan 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will share and coordinate this with our staff members. Again, Thank you for staying at Westin Alexandria

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel stay ever
This is one of the best stay I have ever had in a hotel. We arrived early by 11.30am and we were allowed to check in and they even granted a late check out request. Very beautiful property in an awesome location. Breakfast was great, staff polite , room so neat and comfy. I would do this again and again. 10/10
1 nacht verbleven in januari 2024
Reactie van Sheela op 30 jan 2024
Dear Guest, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

10/10 – Uitstekend

Kristine

Positief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van Sheela op 30 jan 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

8/10 – Goed

Judith, NEW YORK

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had some issues with no cold water coming out of the faucets in both the shower and the sink. We had to be careful not to burn ourselves until we could adjust the temperature.
7 nachten verbleven in december 2023
Reactie van Sheela op 30 jan 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

8/10 – Goed

anis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
2 nachten verbleven in december 2023
Reactie van Sheela op 30 jan 2024
Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back soon. Sincerely,

8/10 – Goed

Einar

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sheela op 10 feb 2024
Dear Einar, Thank you for taking your time to share your wonderful review following your recent stay with us. We sincerely appreciate for staying with us, and we are thrilled that your time at the Westin Alexandria was enjoyable. We look forward to the pleasure of welcoming you back in the near future. Sincerely,