Mark,We appreciate your feedback and are glad to hear about the excellent experience you had while visiting our resort. We hope you will return again in the near future.

Cali, We appreciate your feedback and are thrilled to hear about your great stay!

Carmen, We appreciate your feedback and are glad to hear you had a great stay. We hope you return again soon.

Jacquelyn,We appreciate your feedback and are glad to hear you had a clean and comfortable stay. Our team members look forward to warmly welcoming you back again in the near future.

Patricia A.,We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Lisa,We are elated to have received such positive feedback. Our team members strive to provide every guest who walks through our doors with a great experience, such as the one you had. We hope you return again soon.

Claire, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Blanche,We appreciate your feedback and are glad to hear about the friendly and helpful encounters you had with our team members.

Janice,We appreciate your feedback and are glad to hear about your overall positive experience. We hope you return again soon.

Shannon, We regret to be receiving negative feedback as our team makes every effort possible to ensure that our guests have a comfortable and satisfactory visit to our resort. We do not use a fitted sheet on our beds; there should be three flat sheets (two would encapsulate the comforter and the third sheet would cover the mattress protector). We hope you will consider staying with us again in the future as we would appreciate the opportunity to provide you with a better experience.

Jodi, We appreciate your feedback. We would like to extend our apologies for the issues you had related with contacting room service, however, we're happy to hear how our Front Desk staff was able to rectify the issue. We hope you return again soon!

Angela, We appreciate your feedback and are glad to hear how you had a great stay with us. We hope you return again soon.

Cindy,We're thrilled to hear that you had a comfortable stay with us. We appreciate your praise of our team members and hope you return again soon.

Karen, We appreciate your feedback and are glad to hear about your great stay. The Hotel Front Desk staff is always more than happy to provide you with contact information for local taxi services should you need this information. We hope you return again soon.

Sharrell,We appreciate your feedback and are glad to hear about your great stay and how you found our proximity to the New York State Thruway convenient for your traveling needs. We hope you return again soon.

Lashawnda, We appreciate your feedback and are thrilled to hear how you had a great stay at our resort. We hope you return again soon.

Nancy, We appreciate your feedback and are glad to hear that you found our proximity to the New York State Thruway to be convenient for your traveling needs. We look forward to future visits should your travels bring you back through the Finger Lakes region of New York!

Theresa, We appreciate your feedback and we are thrilled to hear about your great stay. We hope you return again sooner rather than later.

Bernadette, We are thrilled to hear about your great experience while visiting our resort. Our team strives to provide the best possible hospitality to our guests and we hope you return again soon!

Carol, We appreciate your feedback and are thrilled to hear that you plan on visiting our resort again. We look forward to welcoming you back as a return guest; hopefully for many stays!

Robert, We're glad to hear about your great stay and hope you return again in the future.

Daniel, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you will return again soon!

Heather, We're glad to hear about your great visit to our resort and that you found our location convenient to the Waterloo Premium Outlets. We hope you return again soon.

Brenda, Your continued loyalty and patronage is always appreciated. Our team understands the importance of delivering the best possible experience for our guests. We look forward to continue visits and additional opportunities to provide great service!

Michelle,Your feedback is greatly appreciated and we're glad to hear you enjoyed the complimentary beverage stations offered on the gaming floor. We hope you return again soon.

Linda, We appreciate your feedback about your Hotel stay and are elated to hear about your great check-in experience. Positive comments regarding team members is always uplifting and puts a smile on their face. We've shared your comments with the appropriate team member! Based on your great experience, we hope you choose to return again soon.

Michael J., We appreciate your feedback and are glad to hear you had a good time. We hope you return again soon.

Richard, We appreciate your glowing review of our resort. Our team works diligently to ensure our guests have the best possible experience during their visit. We hope you plan on returning again in the near future!

Henry, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We hope you plan on returning again soon.

Christine, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you return again soon.

Ryan, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Heather, We appreciate your feedback regarding our resort and we're thrilled to hear that our Front Desk staff provided exceptional guest service. We understand the importance of first impressions, and we hope you'll plan on visiting our resort again in the future.

Paula, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!

Carolyn, We appreciate your continued loyalty and patronage and look forward to future visits.

Gerry, We appreciate you staying with us and hope you return again soon should your travels bring you to the area.

Courtney, We appreciate your 4 out of 5 rating. While it seems we met the mark in many areas, there may still be areas where we can improve for future stays. We hope you return again soon!

Dayna, We sincerely appreciate your feedback and are thrilled to hear about the great stay you had with us. Our team strives to provide excellent guest service and an exemplary experience. We appreciate your recommendation to fellow guests to stay at our resort.

Aneel, We appreciate your feedback and are thrilled to hear about your great stay! We hope you return again soon!

Michelle, We truly regret to hear that you did not have best possible stay while visiting our resort. Typically, our guests view the Hotel beds in high regard and state how comfortable they are; and we are sorry to hear that this wasn't the case. We hope you will consider giving us another opportunity to better serve you in the future. We are pleased to offer a King Deluxe Suite which features a partially separated living room area that has a sectional couch and oversized chair. Your honest and candid feedback is appreciated.

Franklyn,We're pleased to hear about your satisfactory experience while visiting our resort. We take guest comfort and satisfaction extremely seriously and hope you will stay with us again in the future so we can provide a 5 out of 5 experience.

Johanne, We regret to hear that we did not exceed your expectations throughout your visit at our resort. Our team strives to provide the best possible accommodations and will work to correct the issues you have noted. We hope you will consider staying at our resort again in the future so we can provide a better experience.

Ivelisse, We appreciate your feedback and we are glad to hear you had a great experience with us. We hope you return again soon!

Cherie,We appreciate your feedback and are glad you had a comfortable stay and friendly encounters with staff. We hope you return again soon.

Denise, We truly appreciate your feedback and are happy to hear about what a great stay you had with us. Our team takes pride and providing the best possible service to our guests to make them want to return frequently. We hope you return again soon!

Jessica, We appreciate you providing a 4 out of 5 score for us and are glad to hear you had a great mini-getaway! We hope you return again soon should your travels bring you back to the area.

Anil, Thank you for sharing your feedback with us! We are glad to hear that you found our resort to be convenient for your travels. Our team takes pride in the high level of guest service we provide and of the resort we represent. We hope to warmly welcome you back soon!

John, We appreciate your feedback and are glad to hear you enjoyed your stay. We hope you return again soon.

Hilary,We truly appreciate you sharing your feedback with fellow travelers regarding your stay at our resort. Our team members understand the critical importance of providing exemplary guest service. We hope you make plans to visit our resort again soon.