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Beoordelingen van Days Inn & Suites by Wyndham Wausau

2.5 out of 5
Days Inn & Suites by Wyndham Wausau
4700 Rib Mountain Dr, Wausau, WI

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 398 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 371 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 135 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1001 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Henk, Hasselt, nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Direct gelegen aan Rib Mountain
We hebben een week in Days Inn gelogeerd. Op loop afstand van Rib Mountain gelegen. Heerlijk gewandeld door de bossen, met goed bewijzende wandelwegen. Prachtig rotsgebied. Daarnaast ok allerlei uitstapjes naar Wausau gemaakt. Kortom een prima uitvalsbasis voor een korte vakantie. Rond Days Inn zijn prima eetgelegenheden

6/10 – Redelijk

Jamie

We couldn’t find the remote control for the TV. When I went and asked the front desk, they told me that they couldn’t replace it or do anything about it. They told me to look harder in the room that maybe it fell between something. We never found it after turning the place upside down. This was a disappointment for my son who would plan to watch the Brewers game when we got back to the room.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 12 mei 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the missing TV remote. It's disappointing to hear that our team was unable to provide a satisfactory solution. We will address this issue internally to ensure better assistance for our guests in the future. Your comments are valuable, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

10/10 – Uitstekend

Gilmar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and the hotel is close to many food options
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 7 mei 2024
Dear Gilmar,Thank you for taking the time to write a review of our hotel. We're delighted to hear that you had a positive experience with our friendly staff and that you found our hotel's location convenient with many food options nearby. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Marvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our 18th stay at this hotel. Manager and staff are always friendly.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Marvin,Thank you for your loyalty and for choosing to stay with us repeatedly! We're delighted to hear that you've enjoyed your 18th stay with us and that our manager and staff consistently provide friendly service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for many more enjoyable stays in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay--convenient location, good services, clean, and at a good price point. We will stay here again!
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Steve,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager

6/10 – Redelijk

Diana

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The last time we were here we commented on how good the breakfast was. This time, it was cold: eggs, sausages and coffee! We were there at 7am so no excuse. Although not Days Inn fault, people have changed the drive around lane between businesses into a thoroughfare in both directions. I would not bring little kids. Speed bumps would solve this.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Diana,We apologize for the disappointment you experienced with the breakfast during your recent stay. Your feedback is important to us, and we will address this issue with our breakfast service team to ensure that proper measures are taken to maintain the quality and temperature of the food. Additionally, we appreciate your feedback regarding the traffic situation near our property and will consider implementing measures like speed bumps to improve safety for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

4/10 – Matig

ROBERT

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
very clean property. good breakfast. $50 charge for co-incidentals........... see if we get a credit. Room was $14 7.10 through Expedia, and $110 at Days Inn!!!!!!!!!
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear ROBERT,We're delighted to hear that you found our property very clean and enjoyed our breakfast offerings during your stay. Regarding the charge for incidentals, we understand your concern. We have taken note of your comments and will review and investigate them further. We apologize for any inconvenience caused by the price disparity between booking platforms. We strive to provide fair and competitive pricing for our guests. We'll do our best to ensure you have a positive experience overall.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Andrea

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
TERRIBLE!!! I will never stay here again and would recommend that no one else bother with this dump either. In town for my grandmothers funeral, with 5 booked rooms and was RUDELY told we could not invite cousins to use the pool with us. The hotel parking lot is EMPTY, it's a SUNDAY NIGHT. This is ridiculous for a place of this scale to enforce such a silly rule. We've stayed at many other hotels in the area over the years and every single time have had cousins to swim and have NEVER experienced this kind of rudeness or idiocy! The "staff" at the front desk was also rude to another member of our party upon arrival and couldn't find the "non-refundable" reservation for another member of our party which resulted in an extra room charge. I'm very sad that such an important trip to commemorate my grandmothers life in the Wausau area was ruined because I booked this place.
Reactie van Nick P op 8 apr 2024
I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Since 2021 hotel insurance companies has change the liability policy where pool is use for registered guest only. Due to this many hotel has stopped allowing non registered guest to use the pool or hot tub. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right.

10/10 – Uitstekend

Michael

1 nacht verbleven in april 2024
Reactie van Hotel Manager op 23 apr 2024
Dear Michael,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 – Goed

Bryan

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to restaurants and stores
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 30 mrt 2024
Dear Bryan,Thank you for the wonderful review of your stay at our hotel. It's great to hear that you found our hotel conveniently located near restaurants and stores! It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

10/10 – Uitstekend

Gaynelle

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice room, clean, quiet. Reasonable price
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 25 mrt 2024
Dear Gaynelle,We're delighted to hear that you had a pleasant experience during your stay with us! Providing clean, quiet, and comfortable accommodations at a reasonable price is our goal, and we're glad that we met your expectations. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 – Matig

christopher

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wendy is awesome!!!!!
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 14 mrt 2024
Dear Christopher,Thank you for sharing your positive feedback. We're thrilled to hear that Wendy provided you with an excellent experience! Our staff takes great pride in delivering exceptional service, and we'll be sure to pass along your kind words to Wendy. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 5 mrt 2024
Dear Guest,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Uitstekend

jacek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 21 mrt 2024
Dear Jacek,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 – Goed

Renae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was a lot of highway noise and our heaters fan was extremely noisy
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 20 feb 2024
Dear Renae,We apologize for the inconvenience you experienced with the highway noise and the noisy heater fan during your stay. We understand the importance of a peaceful and comfortable environment for our guests, and we regret that we fell short of providing that for you. Your feedback is valuable to us, and we will address these issues to ensure a better experience for future guests. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Thomas, Afton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is clean, comfortable, and convenient.
4 nachten verbleven in februari 2024
Reactie van Hotel Manager op 16 feb 2024
Dear Thomas,Thank you for your stay. We're delighted to hear that you found our property clean, comfortable, and convenient! Providing a positive experience for our guests is our priority, and your feedback is greatly appreciated. We look forward to welcoming you back for another pleasant stay in the future. Sincerely, Hotel Manager

10/10 – Uitstekend

Agnes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was very friendly, the pool and hot tub area were very nice.
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 7 feb 2024
Dear Agnes,Thank you for your stay. We're delighted to hear that you had a positive experience with our friendly staff and enjoyed the amenities, particularly the pool and hot tub area. Your feedback is appreciated, and we hope to provide you with an equally enjoyable experience during any future stays. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 – Uitstekend

Paige

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Paige,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

8/10 – Goed

Jean

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Will consider staying here again if back in Wausau
Very helpful friendly professional staff who were quick to respond to questions. Very soft towels for a hotel. The only improvement would updated and better lit hallways
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Jean,Thank you for your stay. We're delighted to hear about your positive experience with our staff and the level of service provided. Your feedback on the soft towels is appreciated, and we're glad they added to your comfort. Thank you for the suggestion regarding the hallways. We will certainly consider improvements to enhance the overall experience. We appreciate your insights, and we look forward to serving you again in the future.Sincerely, Hotel Manager

8/10 – Goed

Markelle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Markelle,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

10/10 – Uitstekend

Michael

3 nachten verbleven in januari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Michael,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, walking distance from restaurants. Stayed here a couple times for skiing/snowboarding.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Christopher,Thank you for your stay. We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your skiing and snowboarding trips! It's wonderful to know that you appreciate the proximity to restaurants and have chosen to stay with us multiple times. We're committed to providing a great experience for our guests, and we look forward to welcoming you back for more memorable stays in the future. Sincerely, Hotel Manager

10/10 – Uitstekend

Brandy and Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will stay again.
Clean. Easy checkin. Close for what we needed. Great breakfast. Great service. No complaints.
3 nachten verbleven in januari 2024
Reactie van Hotel Manager op 29 jan 2024
Dear Guest,Thank you very much for your stay. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

10/10 – Uitstekend

Angela

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 30 jan 2024
Dear Angela,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 28 jan 2024
Dear Guest,Thank you for your feedback and for giving us an 8 out of 10 rating. We're glad to see that your overall experience was positive. If there are specific areas where we can improve and earn a higher rating in the future, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager

10/10 – Uitstekend

CURT

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 24 jan 2024
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice place to stay.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 16 jan 2024
Dear Diana,Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

8/10 – Goed

Timothy

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Timothy,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 – Uitstekend

Philip

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in januari 2024
Reactie van Hotel Manager. op 9 jan 2024
Dear Philip,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 – Uitstekend

Radoslaw

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Hotel Manager. op 9 jan 2024
Dear Radoslaw,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 – Goed

Martin, Brookfield

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice surprise! Two queen room was big and clean. Checkin was easy. Hotel is located in a very convenient area close to shopping and restaurants
1 nacht verbleven in januari 2024
Reactie van Hotel Manager. op 9 jan 2024
Dear Martin,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel Manager. op 9 jan 2024
Dear Thomas,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 – Goed

Dmitriy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Manager. op 9 jan 2024
Dear Dmitriy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 – Goed

karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 1 jan 2024
Dear Karen,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 – Goed

Heather

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 1 jan 2024
Dear Heather,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

6/10 – Redelijk

Lauren

Positief: Netheid
Negatief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 28 dec 2023
Dear Lauren,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely, Hotel Manager

6/10 – Redelijk

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and courteous but...
Good service and courteous employees. Comfortable beds. We just got tired of same 2 breakfast items: scrambled eggs/sausage and biscuit/gravy. May look for other hotels in area next visit.
3 nachten verbleven in december 2023
Reactie van Hotel Manager. op 25 dec 2023
Dear Daniel,Thank you for your positive comments about our service and courteous employees. We're glad you found the beds comfortable. We appreciate your feedback regarding the breakfast variety and will consider this for improvement. We hope you'll consider staying with us again, and we'll strive to make your next visit even more enjoyable.Sincerely, Hotel Manager

4/10 – Matig

Tyler

2 nachten verbleven in december 2023
Reactie van Hotel Manager. op 25 dec 2023
Dear Tyler,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was enough to sleep at.
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 18 dec 2023
Dear Lisa,Your feedback is valuable to us. We're glad to hear that our accommodations served the purpose of a good night's sleep. Hope you will visit again.Sincerely, Hotel Manager

4/10 – Matig

Mark

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leaking and plugged shower Room by noisy front desk at 2:00 AM
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 18 dec 2023
Dear Mark,We apologize for any inconvenience you experienced during your stay. Your comfort is paramount, and this is certainly not the experience we aim to provide. We'll address these concerns to ensure a more peaceful stay for our guests in the future. Please visit us again.Sincerely, Hotel Manager

8/10 – Goed

Burns

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 18 dec 2023
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 – Redelijk

Alexander

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 11 dec 2023
Dear Alexander,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 11 dec 2023
Dear Guest,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean
I witnessed with my own eyes the hotel desk staff coming through the breakfast area and picking crumbs off the floor and cleaning the area. These people take cleanliness seriously.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 dec 2023
Dear Jim,Thank you for your stay. It's fantastic to hear that the hotel staff are committed to maintaining a high standard of cleanliness! Your observation speaks volumes about their dedication. We take pride in ensuring a clean and comfortable environment for our guests, and we're glad to hear that our efforts are noticeable. We look forward to providing you with excellent service during your stay.Sincerely, Hotel Manager

8/10 – Goed

Lori

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Quiet, room was clean and comfortable
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 dec 2023
Dear Lori,Thank you for your stay. It's great to hear that you had a peaceful and comfortable stay! We're glad you found your room clean and cozy. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 – Uitstekend

Cyndi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 dec 2023
Dear Cyndi,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 dec 2023
Dear Kathleen,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot tub and pool were great. Get a room away from the highway. Semi parked on highway side idled all night. People above us were noisy until about midnight.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 dec 2023
Dear Jacqueline,Thank you for your feedback. It's fantastic to hear that you enjoyed our hot tub and pool! We are sorry to hear about the disturbances caused by noise and highway traffic during your stay. We'll take your feedback into account to ensure a more peaceful experience for our guests in the future. Hope you will visit again.Sincerely, Hotel Manager

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet & clean. Wendy at the front desk was a pleasure while checking in. I felt safe while traveling alone & would stay here again.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 6 dec 2023
Dear Christine,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 – Uitstekend

Tria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent all around!!
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 24 nov 2023
Dear Tria,Thank you for choosing our hotel! We're thrilled to hear that you had an excellent experience all around! Your positive feedback is greatly appreciated, and we look forward to providing you with the same level of excellence during your future visits.Sincerely, Hotel Manager