Een bureau, gratis wifi, beddengoed

Beoordelingen van Reliance Inn

2 out of 5
Reliance Inn
116 South 17th Ave, Wausau, WI

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 235 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 374 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 177 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 104 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 110 van 1000 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

6,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tiffaney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for the price
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Tiffaney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for the price
1 nacht verbleven in mei 2024

8/10 – Goed

chee nou

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its was it okay
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Mason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

6/10 – Redelijk

Kaleigh

6 nachten verbleven in mei 2024

8/10 – Goed

Kevin

Positief: Netheid, personeel en service
WiFi sucked. It kept disconnecting so couldn’t use iPad. A/C didn’t work. Wanted to put on fan for a little to cool down room but wouldn’t turn on. Good price so that’s why I stayed here. Was worth what I paid. Bed was fine other than spots on sheets and looked like a spot of makeup. I’d stay again just don’t be too picky.
1 nacht verbleven in mei 2024

4/10 – Matig

William

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Sheets were filthy, Had front desk change them and even the replacement sheets had stains. TV selection was excellent. Room was clean. Internet was awesome, No screen on 2nd story window, lol. It's a very aged hotel with dirty hallways and no elevators justy long halls and steps. Prepaid for room and they forced us to pay $50 for security deposit refundable in up to 4 weeks.
1 nacht verbleven in april 2024

6/10 – Redelijk

Abel Alfredo

Reisde met partner
No
1 nacht verbleven in april 2024

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are so affordable and if you need a room last minute they always accommodate
1 nacht verbleven in april 2024

8/10 – Goed

Chang

1 nacht verbleven in april 2024
Reactie van Kimberly F. Front Desk Manager op 8 apr 2024
Thank-you for the rating. We are still doing our updating on the rooms. We hope you like the small changes. We hope to see you in the near future again as our guest. Thanks again.

8/10 – Goed

Rosemary

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in maart 2024
Reactie van Kimberly F. Front Desk Manager op 8 apr 2024
Thank-you for the rating. We hope to see you in the near future again as our guest. Thanks again.

8/10 – Goed

Ionela

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was clean, the staff was nice, some people that choose to stay there may be noisy, not breakfast, just coffee and some waffles, but this is a inn, we didn't expect breakfast. In short we liked the great price and the fact that was clean and no carpets in the rooms! We stayed 2 nights.
2 nachten verbleven in maart 2024
Reactie van Kimberly F. Front Desk Manager op 19 mrt 2024
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to where we wanted to be.
1 nacht verbleven in maart 2024
Reactie van Kimberly F. Front Desk Manager op 19 mrt 2024
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

2/10 – Ontzettend slecht

Austin

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Black mold had to find, pay for and relocate to another hotel. So so unhappy.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was great took little bit to get our room checked for deposit back.
2 nachten verbleven in februari 2024
Reactie van Kimberly F. Front Desk Manager op 19 mrt 2024
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

6/10 – Redelijk

Jeremy

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Kimberly F. Front Desk Manager op 19 mrt 2024
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

2/10 – Ontzettend slecht

Jacob

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sheets weren't clean. Shady characters all around the building. Part of the hotel was a long term apartment complex. Loud.

4/10 – Matig

Juanita, Kaukauna

Negatief: Netheid, staat van de accommodatie en faciliteiten
You are charged a $50 deposit which is not listed anywhere. The hallway smells like stinky feet. The towels were stained. The room was dirty, especially the ceiling and walls. The breakfast consisted of waffles that you had to pay for.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Joseph

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing!!! Staff was terrible & living conditions were terrible!!!
12 nachten verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 26 mrt 2024
Sir, my staff employees are exceptional. I've never had a complaint! We've had the same employees for a very long time which tells you they know what they are doing and have great experience in the hospitality field. I'm sorry you had a bad experience. As far as the living conditions, we take pride in our hotel. It's unfortunate that some guests just are not content with anything we have to offer.

8/10 – Goed

Lana

Reisde met familie
Negatief: Voorzieningen
Stayed 2 days and was descent
2 nachten verbleven in februari 2024
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

8/10 – Goed

Debra

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Comfort kamer
Budget friendly and clean
We were put off initially by the residents in and around the motel. This site houses homeless and mentally challenged people. The staff was pleasant, room was clean, however outdated.
1 nacht verbleven in februari 2024
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

2/10 – Ontzettend slecht

Jacqueline

Reisde met huisdieren
Negatief: Personeel en service
not able to get in with my cat...turned away
1 nacht verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
On our website it does specify NO CATS. We're sorry you may have overlooked this. We don't turn away any guests, our guests are important to us.

2/10 – Ontzettend slecht

Joshua

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Cockroach infested
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay at I would do it again for sure.
1 nacht verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
Thank-you kindly for the rating. We are currently updating the rooms with fresh paint and new furniture. We hope to see you as our guest in the future so you can tell us how we are doing. Our guests are very important to us. Have a great day!

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The motel was as expected. My first rooms tv wasn’t working but they were able to switch my room which was nice. I’d stay there again.
2 nachten verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 – Uitstekend

Gary

3 nachten verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

2/10 – Ontzettend slecht

Laura

Reisde met partner
Negatief: Personeel en service, voorzieningen
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Richard

I was supposed to be booked at a Comfort Inn inWeston, wisconsin.You screwed up!!!!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Denise Valerie

3 nachten verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

2/10 – Ontzettend slecht

Adam

1 nacht verbleven in januari 2024

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always great place cheap and clean
Always our place to stay when we’re there cheap and clean
1 nacht verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 – Uitstekend

Denise Valerie

28 nachten verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

4/10 – Matig

Joe

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Thermostats do not work to control the baseboard heat.
5 nachten verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 – Uitstekend

Jerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was more than enough parking even when it was busy. It was a nice spot close enough to drive to other restaurants.
7 nachten verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 12 feb 2024
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

8/10 – Goed

Austin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Need clean pillow cases
4 nachten verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 20 dec 2023
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

8/10 – Goed

Carla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks for the good night sleep
1 nacht verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 20 dec 2023
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

4/10 – Matig

Holly

1 nacht verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 20 dec 2023
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

4/10 – Matig

Kim, Ironwood

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was very friendly. Room had chipping paint, marked up furniture, but the room was cheap. Everything worked in the room.
1 nacht verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 20 dec 2023
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

8/10 – Goed

Dita

2 nachten verbleven in december 2023
Reactie van Kimberly F. Front Desk Manager op 25 jan 2024
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

2/10 – Ontzettend slecht

Jacob

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Definitely get what your paying for
2 nachten verbleven in november 2023
Reactie van Kimberly F. Front Desk Manager op 20 dec 2023
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

6/10 – Redelijk

Rob

Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Bathroom definitely needs a fair amount of work. Also took the length of a shower before water got warm
1 nacht verbleven in november 2023
Reactie van Kimberly F. Front Desk Manager op 20 dec 2023
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

2/10 – Ontzettend slecht

Andrew

Negatief: Netheid
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like how kindly I was treated What I didn’t like being very tired When I got in bed it felt so good
1 nacht verbleven in november 2023
Reactie van Kimberly F. Front Desk Manager op 27 nov 2023
Thank-you for the rating. We are still doing our updating on the rooms. We hope you like the small changes. We hope to see you in the near future again as our guest. Thanks again.

10/10 – Uitstekend

Marietta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Reactie van Kimberly F. Front Desk Manager op 27 nov 2023
Thank-you for the rating. We are still doing our updating on the rooms. We hope you like the small changes. We hope to see you in the near future again as our guest. Thanks again.

6/10 – Redelijk

Douglas

Positief: Personeel en service
2 nachten verbleven in november 2023
Reactie van Kimberly F. Front Desk Manager op 22 nov 2023
Thank-you for staying with us, and taking the time to give us a rating. We appreciate your business. We hope to see you in the near future as our guest again. Come see some more updates in the near future.

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was easy to book, check in, and stay.
1 nacht verbleven in november 2023
Reactie van Kimberly F. Front Desk Manager op 22 nov 2023
Thank you for the rating and taking the time to do so. We appreciate all comments and suggestions. We do hope to see you in the near future s our guest again. Have a great day!

4/10 – Matig

mackenzie

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beds were very uncomfortable. There were cigarette burns on the chair and on the bed. The bathrooms are very small.
1 nacht verbleven in november 2023
Reactie van Kimberly F. Front Desk Manager op 8 nov 2023
Thank-you for your rating. We are updating our rooms and just have painting to go. We hope your stay was comfortable and hope you were satisfied with the updates. We here at the Reliance Inn are working hard every day to make your stay with us a good memory.

4/10 – Matig

Rachael

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
I found a bed bug in my hotel bed after staying the night. I took a picture and showed it to the front desk. They did not apologize or offer any type of refund/credit, just said “thank you for letting us know”. Besides the bug in the bed, the floor was very unclean and greasy. The hotel room is not sound proofed at all and you can hear everything. Very noisy and difficult to get a good nights sleep. Would not recommend this location and am very disappointed by my experience.
1 nacht verbleven in oktober 2023