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Beoordelingen van Mercure Wellington Abel Tasman

3.5 out of 5
Mercure Wellington Abel Tasman
169 Willis St, Wellington

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 261 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 436 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 188 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 86 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1000 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service
nice place to stay
1 nacht verbleven in mei 2024
Reactie van Reception op 20 mei 2024
Dear Dennis, Thank you for taking the time out of your day to review our hotel. We are glad to see you enjoyed your time with us. We hope to see you again very soon. The Team at Mercure.

8/10 – Goed

Valentina

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Reception op 20 mei 2024
Dear Valentina, Thank you for taking the time and reviewing our hotel. We hope to see you again in the near future. The Team at Mercure

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Reception op 20 mei 2024
Dear Daniel, Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the near future. The Team at Mercure.

6/10 – Redelijk

Tyson

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Reception op 5 mei 2024
Dear Tyson,Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

6/10 – Redelijk

Timothy

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
The staff were great, buffet breakfast was great and the location was central making it easy to walk to places. It’s very loud at night and you can hear all the street noise, this didn’t bother me but it may be a problem for others. The room itself wasn’t great. There was mould on the walls in the bathroom, the paint was peeling away from the walls, there was food on the floor when we checked in and it was very dusty on most surfaces. In my view, the mould is a serious concern and should be dealt with.
2 nachten verbleven in april 2024
Reactie van Reception op 17 mei 2024
Dear Timothy, Thank you for taking the time to review our hotel. We appreciate your feedback and honesty. We will use the feedback to make us better and to continue to grow and improve. Warm regards, The Team at Mercure.

6/10 – Redelijk

Ronesh

Average stay
1 nacht verbleven in april 2024
Reactie van Reception op 29 apr 2024
Dear Ronesh, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place for price
6 nachten verbleven in april 2024
Reactie van Reception op 29 apr 2024
Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm regards, The Team At Mercure

8/10 – Goed

Mariah

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Reception op 29 apr 2024
Dear Mariah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm regards, The Team At Mercure

6/10 – Redelijk

James

1 nacht verbleven in april 2024
Reactie van Reception op 5 mei 2024
Dear James, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 – Uitstekend

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accommodation provided good value for money. We were offered a complimentary room upgrade on arrival, which made a great first impression. Staff are professional, friendly, efficient and responsive. We enjoyed our stay.
1 nacht verbleven in april 2024
Reactie van Reception op 11 apr 2024
Dear Martin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Warm regards,The Team At Mercure

6/10 – Redelijk

carole

Reisde met een groep
Positief: Personeel en service, voorzieningen
The room was on top floor, air con unit or something on roof was extremely noisy. Rooms not sound proofed so could here little kid singing early in morning as well as people talking normally in rooms on either side.
1 nacht verbleven in maart 2024
Reactie van Reception op 11 apr 2024
Dear Carole, Thank you for taking the time to review our hotel, we appreciate your feedback!Warm Regards,The Team At Mercure

2/10 – Ontzettend slecht

Vevesi

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Mirza Aman

2 nachten verbleven in maart 2024
Reactie van Reception op 29 apr 2024
Dear Mirza Aman, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 – Uitstekend

Vijini

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet
1 nacht verbleven in maart 2024
Reactie van Reception op 2 apr 2024
Dear Vijini, Thank you for taking the time to review our hotel!Warm Regards,The Team At Mercure

6/10 – Redelijk

Julie

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was very average given the expense of the place and extremely noisy! Parking was available but at a price, not the safest of areas, the light in lift for the car park had been smashed, so pitch black inside lift! Will do better hunting for accommodation next time
1 nacht verbleven in maart 2024
Reactie van Reception op 2 apr 2024
Dear Julie, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Warm Regards,The Team At Mercure

4/10 – Matig

Roberta

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
It was convenient and comfortably enough, however we could hear a humming noise coming from the adjoining room going throughout the night we surmised that it must have been the heater. We were charged an extra $70.00 once we checked out for something that we were not made aware of we can only conclude that it was for the underground parking which we thought was part of the hotels service as we weren't made aware of any extra out lay cost and even though i called the reception and asked why we were charge she unfortunately couldn't explain and assured me that management would be in touch via call or email its been 4 days and I've still not had a reaponse, when on holidays you expect everything to be transparent when making hotel bookings, not extra costs added after youve checked out we still don't no what the extra $70 dollar cost was for as there wasn't a mini bar we can only assume it was for parking and it cost $35.00 a night to make matters worse the parking area was tight and pokie. I will not be recommending this place to family and friends in NZ or Australia

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for a Wellington Stay
2 nachten verbleven in maart 2024
Reactie van Reception op 2 apr 2024
Dear Michael, Thank you for taking the time to review our hotel! We are glad you enjoyed our location and your stay with us!Warm regards,The Team At Mercure

4/10 – Matig

Lisa

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff were friendly and the place was nice but very dated. Could do with a paint & repairs, peeling paint in bathroom above shower and no double insulation on Windows so incredibly noisy, hence not much sleep at all. Would not recommend because of this
Reactie van Reception op 2 apr 2024
Dear Lisa, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to continue to improve.Warm regards,The Team At Mercure

8/10 – Goed

Tony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, bars, and food around the area.
1 nacht verbleven in februari 2024
Reactie van Reception op 19 apr 2024
Dear Tony, Thank you for reviewing our hotel. We look forward to seeing you again in the future.Warm Regards,The Team At Mercure

8/10 – Goed

Sue

Reisde met partner
Positief: Netheid
Central position so easy walking to places of interest including wide selection of food outlets.
2 nachten verbleven in februari 2024
Reactie van Reception op 19 apr 2024
Dear Sue, Thank you for reviewing our hotel. We look forward to seeing you again in the future.Warm Regards,The Team At Mercure

8/10 – Goed

Steven

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Parking facilities are incredibly tight unless you have a very small car.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Jane

Reisde met partner
Positief: Personeel en service
Good location but a bit tired. No air con in room. Shower tap dripping. Bed a bit hard.
1 nacht verbleven in februari 2024

8/10 – Goed

Roy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Kirk

1 nacht verbleven in februari 2024

6/10 – Redelijk

YASUAKI

Positief: Personeel en service
Negatief: Netheid
Staffs were friendly, but there mold around the room, and windows’ handles were broken.
1 nacht verbleven in februari 2024

8/10 – Goed

Kirk

1 nacht verbleven in januari 2024

6/10 – Redelijk

David

1 nacht verbleven in januari 2024
Reactie van Reception op 29 apr 2024
Dear David, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 – Uitstekend

Alan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top location for Wellington convenience. Walk to most central Wellington dining and abundance of cafes nearby.
2 nachten verbleven in januari 2024

4/10 – Matig

jacquelene

Negatief: Netheid, staat van de accommodatie en faciliteiten
The front desk staff and cleaners very friendly . The room had no air con and very hot . The bathroom no ventilation. As we had to keep the windows open for ventilation the noise from the street below dry noisy and unsafe to go out in the evening due to the drunks. The cafe should be turned into a coffee shop where you could wait or entertain visitors all day hours
4 nachten verbleven in januari 2024

10/10 – Uitstekend

jeanine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

6/10 – Redelijk

dave

Positief: Netheid
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Alice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay. A very central spot to stay at
4 nachten verbleven in januari 2024

8/10 – Goed

Te Amohaere

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
I liked the style and it’s convenient for a short stay. The room is quite small claustrophobic almost. No air conditioning but had a fan and heater however the fan must blow the dust around cause there was allot of dust buildup on the headboard of bed. Also you can hear noises And others through the walls which was quite disruptive at times during sleeping. Very suitable for affordable price. It’s the first and last time we’ll be staying there ever again.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Christina

Positief: Netheid, personeel en service
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Jodie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Fantastic unit with all we needed! Maybe an air con might be good at this time of year as only one window at a height so not enough air flow. Great staff at reception, clean room and bathroom. Perfect location for walking the city.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Andrew

Reisde met partner
Positief: Netheid, personeel en service
Having to sleep with the window open due to no air con on a busy street meant a lot of noise, hot and humid sleep.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No air con!!!!
Our room had No air conditioning - in the heat of summer it was Terrible!!!! We checked in late due to arriving on the ferry. When we got to the room we called the “24/7 front desk” to ask about the AC and spoke to a security guard who initially said he couldn’t really help us after hours with our issues and couldn’t change our room. We advised this was unacceptable and he called back offering to move us. Around 8:30am someone let them selves into our new room without knocking while I was still in bed and my husband was showering. Onside parking was not available it was a car park near by which was difficult to navigate and very tight to drive round …. A terrible experience and would 100% not recommend this place to stay.
1 nacht verbleven in januari 2024

4/10 – Matig

Akash

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
1 nacht verbleven in januari 2024

4/10 – Matig

Liam

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

6/10 – Redelijk

RP

Negatief: Personeel en service
One night stay
Our short stay was OK, our room was a little basic with the bathroom fine in terms of facilities, although the toilet roll holder was hangings out of the wall precariously as if to fall at any moment. In the room the TV was wonky, but the bed comfortable. The room lacked USB points and the single plug socket meant all charging was from one point, and very slow. " The carpark was full "as we were told" so parked next door in public carpark, for same price
1 nacht verbleven in december 2023

8/10 – Goed

Gary

4 nachten verbleven in december 2023

10/10 – Uitstekend

brendon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and really loved my room and will definitely stay again and i was really happy with condition of room highly recommend give this property a A
2 nachten verbleven in december 2023

8/10 – Goed

Luseane

1 nacht verbleven in december 2023

8/10 – Goed

Kenneth

1 nacht verbleven in december 2023

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, super clean room, very friendly and helpful staff
1 nacht verbleven in december 2023

10/10 – Uitstekend

Amelie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value, located near by loads of restaurants, bars, venue and shops. Perfect for a girls trip.
2 nachten verbleven in december 2023

4/10 – Matig

Chainey-Lee

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was not ready at 2pm. Dated interior of room, not how advertised online. Bed was average, didn't sleep well. Breakfast was fine but I didn't realise until check out that it was included in the room price.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Una E P

1 nacht verbleven in december 2023

6/10 – Redelijk

Margo

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Mercure is old and needs a facelift. No fan in the bathroom and very dated. Shower did have good water pressure . Good location but overall very dated
2 nachten verbleven in december 2023

6/10 – Redelijk

Michelle

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023