Terras

Beoordelingen van Courtyard Westbury Long Island

3.5 out of 5
Courtyard Westbury Long Island
1800 Privado Road, Westbury, NY

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 535 van 812 beoordelingen" "
Gastenscore: 8 - Goed. 180 van 812 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 812 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 812 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 812 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noisy kids!
3 nachten verbleven in mei 2024
Reactie van MAH op 20 mei 2024
Thank you for taking the time to answer the survey. I am so sorry about the inconvenience you experienced during the stay. I hope you will give us another opportunity to serve you better.

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van MAH op 20 mei 2024
Thank you for taking the time to answer the survey, your time is valuable to us. We await your next arrival soon.

8/10 – Goed

Erika

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in mei 2024
Reactie van MAH op 18 mei 2024
Thank you for choosing us as the choice of hotel. I am glad that my team made your stay a 10 on 10. We await your next arrival soon.

8/10 – Goed

Anna

Positief: Netheid
Bed was comfortable and room was clean
1 nacht verbleven in mei 2024
Reactie van Mah op 13 mei 2024
Thank you for choosing us as the choice of hotel. I am glad to know you had a comfortable stay. We await your next arrival soon.

10/10 – Uitstekend

Monika

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very generous. Adam was very welcoming during my stay. The ladies at the breakfast bar are sweet and make delicious coffee!
2 nachten verbleven in mei 2024
Reactie van MAH op 8 mei 2024
Thank you for choosing us as the choice of hotel. I am glad my entire team had a positive impact during your stay.

10/10 – Uitstekend

Cassandra

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
1 nacht verbleven in mei 2024
Reactie van MAH op 8 mei 2024
Thank you for choosing us as the choice of hotel. I am glad my team made an impact on your stay. We await your next stay soon.

10/10 – Uitstekend

Maria Elizabeth Adames

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place and felt safe
6 nachten verbleven in april 2024
Reactie van Mah op 28 apr 2024
Thank you for choosing us as the choice of hotel. I am glad my team efforts made a positive impact on your stay.

10/10 – Uitstekend

Gshared

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Mah op 27 apr 2024
Thank you for taking the time in answering the survey. I am glad that my team made a great impact to your stay. We await your next arrival soon.

6/10 – Redelijk

Yodhapattie

Positief: Netheid
Negatief: Personeel en service
I had to pay for parking per day 😒 which is terrible since i paid to stay at the hotel. The shower was not the greatest.
2 nachten verbleven in april 2024
Reactie van mah op 20 apr 2024
Thank you for taking the time to answer the survey. I apologize for all the inconvenience you had during the stay. I have discussed the issue with my Engineering lead and assure you that it was been fixed. We await to host your next stay soon and make a positive impact.

10/10 – Uitstekend

Trevor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet location but close to restaurants and shops. Staff were very pleasant. Parking on site.
1 nacht verbleven in april 2024
Reactie van Mah op 15 apr 2024
Thank you for taking the time to answer the survey. I am glad that we made a positive impact on you. We await to host your next stay soon.

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024
Reactie van Mah op 13 apr 2024
Thank you for choosing us as the choice of hotel. It was a pleasure hosting your stay.

10/10 – Uitstekend

arthur

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
WONDERFUL very clean bed incredibly comfortable great little couch in room so we didn't have to wreck the bed!!! will be back
1 nacht verbleven in april 2024
Reactie van Mah op 7 apr 2024
I am glad that your stay with us was a one to remember. We look forward to hosting your next stay soon.

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean hotel and nice staff. Would stay here again.
1 nacht verbleven in april 2024
Reactie van Mah op 7 apr 2024
Thank you so much for taking the time in answering the review. Review like yours keep our teams moral high. We await your next arrival soon.

4/10 – Matig

Priyadarshani

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel room doesn’t come with any amenities other than a bar of soap. There’s also no water given or in the room. Both of those are always present at other Marriotts. The temperature also never went above 68, so clearly the thermostat doesn’t work. Additionally there is a banging noise every 1-2 minutes from the bathroom (not neighbors).
1 nacht verbleven in april 2024
Reactie van Mah op 4 apr 2024
Thank you for taking the time to answer the review for your recent stay. I would like to apologize for the inconvenience you had during the stay and I have shared this feedback with my Leadership team which will help us improve. We would like to host your next stay soon to serve you better.

8/10 – Goed

Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Mah op 4 apr 2024
Thank you for choosing us as the choice of hotel. I am glad that my team could make a difference to your stay. We await your next arrival soon.

8/10 – Goed

Timothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was great. Staff was wonderful. The only issue was the television did not work. The staff switched us to a room that had 'streaming' so that I could use my streaming accounts.
4 nachten verbleven in maart 2024
Reactie van MAH op 12 mrt 2024
Thank you so much for choosing us as the choice of hotel. I am glad that despite the inconvenience you had during the stay, my staff could make a difference.

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in februari 2024
Reactie van MAH op 11 mrt 2024
Thank you for choosing us as the choice of hotel. I appreciate your business and my team is glad that we made your stay a memorable one.

10/10 – Uitstekend

Daniel

Positief: Netheid
4 nachten verbleven in februari 2024
Reactie van Mah op 29 feb 2024
Thank you for choosing us as the choice of hotel for your recent stay. My team is glad to know we made an impact. We await your next arrival soon.

8/10 – Goed

Shelly Ann

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van Mah op 26 feb 2024
Thank you for reaching out to us. I am glad that my team made your stay a memorable one. We await your next arrival soon.

10/10 – Uitstekend

Maria

2 nachten verbleven in februari 2024
Reactie van Mah op 21 mrt 2024
Thank you for choosing us as the choice of hotel. My team is glad we made a difference during your stay with us. We await your next arrival soon.

10/10 – Uitstekend

Raheem

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfectly fine, but one thing I can say is that the toilet just never stopped refilling itself in the middle of the night but other than that, everything was perfect
1 nacht verbleven in februari 2024
Reactie van Mah op 24 feb 2024
Thank you for choosing us as choice of hotel. I apologize for the inconvenience you had at night with your stay. My engineering department was notified was this issue and I assure you it’s been resolved. I hope your travel brings you back to our hotel.

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Mah op 23 feb 2024
Thank you for choosing us as the choice of hotel. I am glad my team made your stay a one to remember.

2/10 – Ontzettend slecht

Zarifa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The front girl was really rude
1 nacht verbleven in februari 2024
Reactie van Mah op 16 feb 2024
I apologize for the experience you encountered with the staff. I will be discussing this with my leadership team to ensure right guidelines and training is implemented to avoid situations like these to occur again.

10/10 – Uitstekend

Jeff

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nothing
Reactie van Mah op 16 feb 2024
Thank you for taking your time in answering the survey. I am glad my team made your stay a one to remember.

10/10 – Uitstekend

laurie

1 nacht verbleven in februari 2024
Reactie van Mah op 11 feb 2024
Thank you for taking the time in answering the survey. My team is glad that we made your stay a 10 on 10.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Mah op 8 feb 2024
Thank you for taking the time to answer the survey. I have informed my team on how we made your stay memorable and 5 on 5.

10/10 – Uitstekend

Sung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mah op 5 feb 2024
Thank you for choosing us as the choice of hotel. My team is glad that we could make a difference to your stay.

10/10 – Uitstekend

Alan

1 nacht verbleven in januari 2024
Reactie van MAH op 15 jan 2024
Thank you for choosing us as the choice of hotel. It was of immense pleasure to host your stay with us. My team awaits for your next arrival soon.

8/10 – Goed

Angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay clean.
3 nachten verbleven in januari 2024
Reactie van MAH op 10 jan 2024
Thank you for choosing us as the choice of hotel. I appreciate you taking the time to answer your review. My team is grateful that we made your stay a one to remember.

8/10 – Goed

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
they changed for parking and asked us to. put the tag. when the weather was snowing and raining.
1 nacht verbleven in januari 2024
Reactie van MAH op 8 jan 2024
Thank you for choosing us as the choice of hotel. I am sorry about the inconvenience you had during your stay. I have discussed this review with my leadership team and will be training the staff to take the right measures so that all our guests enjoy an amazing stay with us.

10/10 – Uitstekend

Donta

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice and quiet, the staff was kind and helpful, and my room was great!
1 nacht verbleven in december 2023
Reactie van MAH op 8 jan 2024
It is a pleasure to know that we made your stay a 5-on-5. We await to see you for your next adventure at our hotel.

10/10 – Uitstekend

Sagar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in december 2023
Reactie van MAH op 8 jan 2024
Thank you for choosing us as the choice of hotel. I appreciate you taking the time to answer the survey. I am glad my entire team made your stay a memorable one.

2/10 – Ontzettend slecht

Steven

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overpriced and Under Delivered.
Room didn’t have a tub even after calling before making a reservation. Was moved to the sixth floor from the second so I can have a tub but the drain was stuck closed. One elevator worked but was extremely slow. So slow that I had to use the stairs multiple times to walk up all six flights. Room smelled like cologne and the TV was on blasting. Two towels for four people. The showerhead either sprayed almost no water spread over the entire bathtub or some minuscule pulsating flow that I could barely wash my pinky with. The refrigerator did not cool. The AC/heat was so loud that I woke up every time it turned on and off. You could connect to the Wi-Fi, but it was so extremely slow that you couldn’t actually load a website. Took two extra hours to check in so I couldn’t complete anything I wanted to that night. I got an email saying that my experience was ‘below our standard’ and ‘hopes that I would stay again in the future’. That should tell you all that you need to know about this place which will nickel and dime you for everything from water to parking (which is 3/4 empty) at $10/night. Absolutely overpriced and horrible.
1 nacht verbleven in december 2023
Reactie van MAH op 6 jan 2024
Thank you for choosing us as the choice of hotel. I am extremely disappointed to find out that we missed making a mark on your stay. I have discussed your review with my leadership team and will be taking corrective measures to train the team. I hope to see you again in the future and make your stay a much more memorable one.

10/10 – Uitstekend

Mishal

2 nachten verbleven in december 2023
Reactie van MAH op 22 jan 2024
Thank you for choosing us as the choice of hotel. I appreciate your time in answering the review. My team is grateful to have made your stay a 5 on 5.

8/10 – Goed

Keidi, Freeport

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van MAH op 31 dec 2023
Thank you for choosing us as the choice of hotel. My entire team is glad that we made your stay comfortable and enjoyable. We await your next arrival soon.

10/10 – Uitstekend

Allan, Manhasset

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great spot to stay at, nice size for the room, we will be back again.
1 nacht verbleven in december 2023
Reactie van MAH op 30 dec 2023
Thank you for choosing us as the choice of hotel. It has been a pleasure for my entire time to host your stay. We await your next arrival.

10/10 – Uitstekend

Winston

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van MAH op 28 dec 2023
Thank you for choosing us as the choice of hotel. My entire team appreciates your time in answering the survey. We await your next stay soon.

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in december 2023
Reactie van MAH op 27 dec 2023
Thank you for choosing us as the choice of hotel. I appreciate your time to take the survey. A review like yours helps my team stay motivated.

10/10 – Uitstekend

Teddy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van MAH op 26 dec 2023
Thank you for choosing us as the choice of hotel. I am grateful that my team made your stay a 10 on 10.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ahmed op 25 dec 2023
Thank you for choosing us as the choice of hotel. I am glad my entire team could make your stay a 10 on 10.

10/10 – Uitstekend

Marsha

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van MAH op 23 dec 2023
Thank you for choosing us as the choice of hotel. My entire team is grateful for making your stay a 10 on 10. We await your next arrival soon.

10/10 – Uitstekend

Erica

1 nacht verbleven in december 2023
Reactie van MAH op 6 jan 2024
Thank you for choosing us as the choice of hotel. I am glad to see that my staff made your stay a 5-on-5. It is a great pleasure for my team to host your stay and we look forward to having you again in the future.

10/10 – Uitstekend

Simon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in december 2023
Reactie van Ahmed op 18 dec 2023
Thank you for choosing us as the choice of hotel. We appreciate to make your stay a 5-on-5.

10/10 – Uitstekend

Stanley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ahmed op 18 dec 2023
Thank you for taking the time to answer the review. We appreciate you choosing us and are glad to see that we made your stay a 5-on-5.

8/10 – Goed

Shahzad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van MAH op 12 dec 2023
Thank you for taking the time to answer the survey. It has been a pleasure for my team to host your stay.

8/10 – Goed

Roslyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay. Nice ambience. Issue with Expedia check in.
1 nacht verbleven in december 2023
Reactie van Mah op 10 dec 2023
My entire team is grateful to know that we made your stay a pleasant one. We await to host your next stay soon.

10/10 – Uitstekend

Keela

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff and clean space
4 nachten verbleven in november 2023
Reactie van Mah op 10 dec 2023
Thank you for taking the time to answer the survey. Myself and the entire team are grateful to know that we made your stay a 10 on 10. We await to host your next arrival soon.

10/10 – Uitstekend

Katrina

3 nachten verbleven in november 2023
Reactie van MAH op 20 dec 2023
Thank you for taking the time to answer the survey. I appreciate you choosing us as the choice of hotel and we are glad to find out you had a 5-on-5 stay with us.

10/10 – Uitstekend

Esteban

4 nachten verbleven in november 2023
Reactie van Ahmed op 18 dec 2023
Reviews like these make us strive hard to make guests stay 5 on 5. Thank you for answering the review.

4/10 – Matig

Bryan

Negatief: Personeel en service
Had to pay for parking . Not like in a garage . It was just a normal parking lot with plenty of open spaces. Just seemed out of place and wasn't made clear when paying. Walls were paper thin . We could hear our neighbors easily and was a pain when trying to sleep . Staff at the front was just blah . You could tell they would rather be somewhere else lol . The pillows for our room were terrible . Sorry but that was our experience.
2 nachten verbleven in november 2023
Reactie van AH op 29 nov 2023
I am extremely sorry about the inconvenience you had during your stay and this is not how we represent our hotel. I will be enforcing training methods with my Leadership team so that issues like this will not reoccur.