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Beoordelingen van The Woodlands

3 out of 5
The Woodlands
1073 Highway 315, Wilkes-Barre, PA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 465 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 274 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 1000 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Janet

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is outdated. Staff is rude and does not provide for any services, including letting us know when our room was ready. We then stood in a 30 minute line for check in.
1 nacht verbleven in mei 2024

4/10 – Matig

Larry

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the shower curtain did not fit the shower. the room we were in was on the 6th floor and the noise level from the main street was terrible. coffee in main room did not work.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Chassidy

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in mei 2024

4/10 – Matig

Olivia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thé service is terrible the staff is careless the room was never cleaned. They said it’s upon request only. The pillows were empty felt like sleeping on no pillows. We asked for extra pillows they said none available. We asked for them to clean the room they said sorry no one available. Shades in the room is broken. Truly bad for the money.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Amber

Reisde met familie en kleine kinderen
Some things were alright, hot water was hard to come by. Mostly luke warm. Facilities old fashioned, with some updates. Staff seem to have other concerns during check-in. Also had unknown charges to my card on file (which was refunded because they didnt know what it was for). Other patrons were inconsiderate and loud till after midnight. Pretty centralized to shopping and restaurants, which was nice
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Alex

AC IS NOT WORKING .... 80 degrees in room all night. Front desk just said they are having problems with ACs and probably won't be able to fix it .... NO climate control == I want a refund!!!!
1 nacht verbleven in mei 2024

8/10 – Goed

Sallie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. Quiet which made a late check in very attractive. Clean rooms coffee available in the room, so overall a great place to stay.
1 nacht verbleven in mei 2024

8/10 – Goed

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy to commute and find
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Corinne

Negatief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lady at front desk was a joy to work with.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 24 mei 2024
Dear William,Thank you for sharing some feedback with us. I'm happy to hear you had positive interactions with our staff. We hope to see you again soon!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very warm in the room, even though I turn the air conditioner down to 65. I don’t think it was working very well. Also, the area at the bottom of the outside stairwell was very cluttered and dangerous.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 24 mei 2024
Dear James,Thank you for sharing some feedback with us. I will be sure to share your comments with our management team as we strive to provide all of our guests with a comfortable stay. We hope to see you again in the future!

8/10 – Goed

Sylvia

Reisde met partner
Enjoyed the stay…. Thought the toilet a little slow when flushed… not enough room around sink for items…. Otherwise it was a very nice place to stay and the staff was excellent
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 22 mei 2024
Dear Sylvia,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay and had positive interactions with our staff. I will be sure to share your concerns with our management team. We hope to see you again!

4/10 – Matig

Evans

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 24 mei 2024
Dear Evans,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations. We hope you can give us another opportunity in the future!

10/10 – Uitstekend

Jacob

It’s 11° with very friendly staff. Wonderful for an overnight stay. I think it could be a great place to base a family while you are exploring the region.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 22 mei 2024
Dear Jacob,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay and had positive interactions with our staff. We hope to see you again!

2/10 – Ontzettend slecht

Eric

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was given the wrong room, manager never reached out.
2 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 24 mei 2024
Dear Eric,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. I will be sure to share your concerns with our management team as we greatly value your feedback.

10/10 – Uitstekend

gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great food onsite and close to the casino.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 22 mei 2024
Dear Gail,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Jocelyn, Mays Landibg

5 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 22 mei 2024
Dear Jocelyn,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

brett

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
room was fine, just shades and no curtains, beds were comfortable, very clean. There just seemed to be a lot of age to property. Still hands down the Best Hotel in Wilkes-Barre
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Brett,Thank you for taking the time to share some feedback. I'm happy to hear you enjoyed your stay, we appreciate the kind words. We hope to see you again soon!

2/10 – Ontzettend slecht

Chris

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was dirty from a recent remodel. As well as my hot/cold water in the shower would not work.
3 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Chris,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. I will be sure to share your concerns with our management team as we greatly value your feedback.

6/10 – Redelijk

denyle

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Property overall is run down, room was decent and a little bit updated, rear deck of rooms viewing river are ready to collapse. Location and deck on the river in back is probably what keeps the place going.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Denyle,We appreciate you sharing some feedback. We are currently in the process of making updates to the property. I will be sharing your concerns with our management team as we strive to provide all our guests with a comfortable stay.

4/10 – Matig

mark, porter corners

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room was clean, but the tub had damage and as a result, mold. They probably should have fixed the tub before renting this room.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Mark,Thank you for sharing some feedback with us. I will be sure to share your concerns with our management team as we strive to provide all our guest with a comfortable stay. We hope you can give us another opportunity in the future to exceed your expectations.

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasant and helpful staff! Enjoyed tower room with only a few rooms per floor Reasonable prices!
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Pamela,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed you enjoyed your stay and had positive interactions with our staff. We hope to see you again in the future!

10/10 – Uitstekend

Tyler

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love this little gem! We never have issues and the staff is so nice!
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Tyler,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed you enjoyed your stay and had positive interactions with our staff. We hope to see you again!

8/10 – Goed

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Barry,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Beth Ann

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Price was right and rooms were updated and clean. Property looks dated from the outside and walls are super thin - we could hear everyone in hallway and adjoining rooms like they were in our room.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 20 mei 2024
Dear Beth Ann,We appreciate you sharing some feedback. I'm happy to hear you enjoyed your room accommodations. We are currently in the process of making updates to the property. We hope to see you again in the future!

8/10 – Goed

Lorrie, Leominster

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I only stayed one night. I was just stopping through on a road trip. The room was small but comfortable and very clean. The staff were friendly and the breakfast was great. My only complaint is that my room faced the road and was quite noisy with traffic. It didn’t keep me awake, but I think it could do that to some people. Overall a great place to stop for the night!
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 24 mei 2024
Dear Lorrie,Thank you for taking the time to share some feedback. I'm happy to hear you enjoyed your room accommodations and had positive interactions with our staff. We hope to see you again!

10/10 – Uitstekend

Husain

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very respectful staff
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 17 mei 2024
Dear Husain,Thank you for sharing some feedback. I'm happy to hear you had positive interactions with our staff. We hope to see you again soon!

10/10 – Uitstekend

Francis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place took care of accommodations and affordable will visit again
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 17 mei 2024
Dear Francis,We appreciate you sharing some feedback. I'm delighted to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the river adjacent to property. Soothing sounds from river. The hallways were too cold.
2 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 17 mei 2024
Dear Andrew,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. I will be sure to share your concern with our management team. We hope to see you again!

10/10 – Uitstekend

jeannine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay! Girl working front desk was genuinely helpful and courteous. Room and bed was comfortable. Facility was beautifully landscaped and taken care of. Cant wait to stay again!
2 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 14 mei 2024
Dear Jeannine,We appreciate you sharing some feedback! I'm delighted to hear you enjoyed your stay and had positive interactions with our staff. We hope to see you again soon!

8/10 – Goed

Tia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet
4 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 14 mei 2024
Dear Tia,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The scenery was so nice and we had a great time at the night club! I was the perfect getaway
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Kelly,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service
The only thing wrong was that the pool smelled not to clean
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 14 mei 2024
Dear Nicholas,Thank you for taking the time to share some feedback. I'll be sure to share your concern with our management team. We hope to see you again!

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service
Property needs updating inside and out
2 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Michael,Thank you for taking the time to share some feedback with us. We are currently in the process of making updates to the property. We hope to see you again in the future!

10/10 – Uitstekend

Gregory

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were clean, the views were really nice, we ate at both restaurants and they were good. Even with it being pet friendly it’s really clean. My family and myself had a great time.
2 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Gregory,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your room accommodations as well as the restaurants we have on site. We hope to see you again soon!

6/10 – Redelijk

Christopher

Positief: Netheid, personeel en service
Poor parking are, and one elevator for almost 10 floors of rooms
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Christopher,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. I will be sure to share your concerns with our management team as we do value your feedback.

10/10 – Uitstekend

Jaime

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Jaime,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Shirley, Reading

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Shirley,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Timothy, Westminster

Positief: Personeel en service
Good stay
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Timothy,Thank you for sharing some feedback. I'm delighted to hear you enjoyed your stay. We hope to see you again soon!

6/10 – Redelijk

Chelsea

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was amazing but both the property and surrounding area were very outdated and a little dingy. The room was clean but you can only clean so much. With some updates this place could be a gem! Also was super noisy in the hallway by the club that’s open till 2 am.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Chelsea,We appreciate you taking the time to share some feedback. We are currently in the process of making updates to the property. I'm happy to hear you had positive interactions with our staff. I will be sure to share your concerns with our management team. We hope to see you again in the future!

10/10 – Uitstekend

Justin

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing people, good food
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Justin,Thank you for sharing some feedback with us. We greatly appreciate the kind words regarding your stay and we hope to see you again soon!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/A
1 nacht verbleven in april 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Kelly,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Lisa, Wapwallopen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Lisa,Thank you for sharing some feedback. I'm delighted to hear you enjoyed your stay. We hope to see you again soon!

8/10 – Goed

Beverley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great deck view of the creek. Nice room. Exceptional staff! Very friendly and knowledgeable!
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Beverley,Thank you for sharing some feedback with us! I'm happy to hear you enjoyed your room accommodations and had positive interactions with our staff. We hope to see you again in the future!

8/10 – Goed

Ronald

Reisde met familie
Positief: Netheid
Double beds were VERY small, making sleeping difficult.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 13 mei 2024
Dear Ronald,Thank you for taking the time to share some feedback with us. I will be sure to share your concerns with our management team as we strive to provide all our guest with a comfortable stay. We hope to see you again!

4/10 – Matig

Cynthia, Duncannon

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was shabby and outdated. AC was so loud I couldn't sleep. Indoor pool was dark and dingy. Indoor hot tub area was closed for renovations. Crescendo pizza was good. Service was great. Breakfast buffet was terrible. Checked out after one night. Definitely not worth $155 - very disappointed!
2 nachten verbleven in mei 2024
Reactie van Abbie, Guest Services op 6 mei 2024
Dear Cynthia,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. We are currently in the process of making updates to the property.I'm happy to hear you enjoyed our restaurant and service. I will be sure to share your concerns with our management team as we do greatly value your feedback. We hope you can give us another opportunity in the future to exceed your expectations.

10/10 – Uitstekend

Keri

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 8 mei 2024
Dear Keri,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay. We hope to see you again!

2/10 – Ontzettend slecht

Kyaw Yin

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
While carpets are very dirty, no hot shower.
1 nacht verbleven in mei 2024
Reactie van Abbie, Guest Services op 6 mei 2024
Dear Kyaw Yin,Thank you for taking the time to share some feedback with us. I am sorry to hear we failed to exceed your expectations. I will be sure to share your concerns with our management as we strive to provide a comfortable stay for all of our guests.

6/10 – Redelijk

Soma

Zakenreiziger
Positief: Netheid
Overall ok. Rooms are basic. Could use an upgrade. I requested a late checkout and twice the staff managed to still enter my room. If I return to Wilkes Barre I will likely stay somewhere else.
1 nacht verbleven in april 2024
Reactie van Abbie, Guest Services op 6 mei 2024
Dear Soma, Thank you for taking the time to share some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. We are currently in the process of making updates to the property. I will be sure to share your comments with our management team. We hope you can give us another opportunity in the future to exceed your expectations!

6/10 – Redelijk

Andrew

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Down Elevator call button was broken, and the rooms looked like they had been done in the 70s and then not touched since. Drunks and smokers were always hanging around the entrances. Rooms were clean, and staff was friendly.
1 nacht verbleven in april 2024
Reactie van Abbie, Guest Services op 6 mei 2024
Dear Andrew,Thank you for sharing some feedback with us. I'm happy to hear you had positive interactions with our staff. We are currently in the process of making updates to the property. I will be sure to share your concerns with our management team as we greatly value your feedback. We hope to see you again in the future!