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Beoordelingen van Country Inn & Suites by Radisson, Winchester, VA

3 out of 5
Country Inn & Suites by Radisson, Winchester, VA
141 Kernstown Commons Blvd, Winchester, VA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 574 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 257 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1001 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location with chain restaurants nearby. Traffic noise is loud in the room.
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 29 mei 2024
Thank you for taking the time to rate your stay with us. I apologize for the traffic noise.

6/10 – Redelijk

Larry

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Property and facilities have gone down hill since last stay
2 nachten verbleven in mei 2024
Reactie van Sarah Holliday op 27 mei 2024
I apologize for the disappointing stay with us. Thank you for your feedback, we will use it to improve our service.

10/10 – Uitstekend

Raymond, Kill Devil Hills

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 26 mei 2024
Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your. Please visit us again.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 21 mei 2024
Thank you for taking the time to rate your stay with us. We strive to provide an excellent experience for our guests and enjoy hearing we have met that goal.

6/10 – Redelijk

Alison

Reisde met familie en kleine kinderen
Positief: Personeel en service
Booked this hotel because they had an indoor pool. Traveling with two toddlers so I thought it would be good to have them burn some energy after a long car ride. Unfortunately the heater was not working and pool was cold! Also refrigerator in room didn’t get cold enough and I didn’t feel safe keeping the food I had in there over night. Again traveling solo with two toddlers that was unfortunate because I had to stop for more snacks.
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 21 mei 2024
Please accept my apology on behalf of the hotel and staff for not meeting your expectations. Your feedback will help us to improve our service.

10/10 – Uitstekend

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 21 mei 2024
Thank you for taking the time to rate your stay with us. Please visit us again.

8/10 – Goed

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here several times always good
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 15 mei 2024
Thank you for taking the time to rate your stay with us. We enjoy hearing from our returning guests. Looking forward to your next visit.

4/10 – Matig

Serge, Saint-Hyacinthe

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The parking and environmemt
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 15 mei 2024
Thank you for taking the time to rate your stay with us. I apologize we were unable to meet your expectations.

10/10 – Uitstekend

Cheryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Highway and dining options
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 13 mei 2024
Thank you for sharing your experience with us and taking the time to offer an excellent review.

8/10 – Goed

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place, friendly staff. The outdoor areas, particularly the furniture, needs attention.
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 9 mei 2024
Thank you for taking the time to rate your stay with us. I will share your suggestions with our Host.

10/10 – Uitstekend

Kathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for the price, comfortable beds
1 nacht verbleven in mei 2024
Reactie van Sarah Holliday op 9 mei 2024
Thank you for taking the time to rate your stay with us and for the excellent rating.

6/10 – Redelijk

Angela

Negatief: Netheid
Seems like this hotel always books me in the room near the stairwell when I use Expedia to book. In this case, the toilet was not very clean, and the seat was loose causing me to be pinched during the night. Overall, the room felt stale. The breakfast was mediocre at best.
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 30 apr 2024
Thank you for taking the time to rate your stay with us. I apologize that we were unable to meet your expectations.

4/10 – Matig

Kyle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Looks like it hasn’t been cared for in some time. Dirty linens, mold in ice machines, floors not cleaned.
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 2 mei 2024
I apologize for the condition of the hotel. We appreciate your feedback and I will share with the Host.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shampoo and conditioner made my hair sooooooooo nice, I wish I asked for more and brought home!!!!!!
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 30 apr 2024
Thank you for taking the time to rate your stay with us. We strive to offer our guests an excellent experience.

10/10 – Uitstekend

Mike

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Continental breakfast was great
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 30 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

10/10 – Uitstekend

LORNA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stopover on way home … very comfortable, clean, breakfast very good, hot, and staff were super helpful and friendly. Would definitely stay there again. Thanks. 😊
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 30 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback. Please visit again soon.

8/10 – Goed

John

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet and comfortable.
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

10/10 – Uitstekend

Paula

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The gentleman who checked us in is fantastic! Room is immaculate. Bed seems comfy. Many restaurants are nearby.
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us. So glad the front desk staff was helpful. We strive to provide an excellent guest experience.

10/10 – Uitstekend

robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had an amazing stay!
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for the positive rating for your stay. We strive to provide an excellent experience.

8/10 – Goed

Cheryl

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was near the 81 interstate.
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us.

2/10 – Ontzettend slecht

Elsy

Estoy molesta con esta propiedad o con ustedes Pague por un cuarto king bed y en la propiedad me dieron un cuarto de 2 camas queen. En espera que me regresen la diferencia de mi dinero Espero trasladen este mensaje al inglés
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
I apologize for the confusion you had upon check in. Thank you for your feedback.

8/10 – Goed

john

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us. We hope you will stay again.

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property, friendly staff.
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to provide us with your feedback and giving us an excellent rating. We strive to provide our guests with a great experience.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay here when passing through. Easy and close to the interstate
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for being a return guest. We appreciate your business and are looking forward to hosting you again.

10/10 – Uitstekend

Sandy

The management and staff try very hard to accommodate their guest with concern, understanding, and kindness.
7 nachten verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us. We strive to provide our guests with an excellent experience.

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location,restraunt walking distance
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us. We strive to provide our guests with an excellent experience.

2/10 – Ontzettend slecht

Shannon

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds seemed to be smaller than queen size, they were also made very unprofessionally.. in addition there was stains all over the sheets & the pillows were very outdated, used quite a bit. The floors were absolutely disgusting in both of the rooms we requested to see. I did not want my children to be playing anywhere in this property.
Reactie van Sarah Holliday op 8 apr 2024
I apologize for not meeting your expectations. I have shared your comments with the Host. Your feedback will help us to improve our service.

10/10 – Uitstekend

Marabeth

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was great after a long day traveling
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 8 apr 2024
Thank you for taking the time to give us an excellent rating. We appreciate your feedback.

8/10 – Goed

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 6 apr 2024
Thank you for taking the time to rate your stay with us.

10/10 – Uitstekend

Rudolph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk representative displays excellent customer service
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 6 apr 2024
Thank you for taking the time to rate your stay with us and commenting on the front desk clerk's customer service. We strive to provide an executive experience.

10/10 – Uitstekend

Ed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All was good!
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 6 apr 2024
Thank you for taking the time to rate your stay with us.

10/10 – Uitstekend

Mike

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was very nice and helpful. Loved continental breakfast
1 nacht verbleven in april 2024
Reactie van Sarah Holliday op 6 apr 2024
Thank you for taking the time to rate your stay with us and that the breakfast was enjoyable.

8/10 – Goed

Lise

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Check in receptionist had the worst attitude.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 1 apr 2024
Thank you for taking the time to rate your stay with us. I apologize for the negative front desk experience. We strive to provide an excellent experience. I will share your comments with the Host.

10/10 – Uitstekend

Mary Ann

Reisde met huisdieren, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Bed was very comfortable, room clean, staff very accommodating and super breakfast excellent.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 1 apr 2024
Thank you for the kind comments regarding your stay. We appreciate your feedback.

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us and providing us with an excellent rating.

10/10 – Uitstekend

George

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Breakfast had the usual selections. Beds comfortable and shower nice and hot. Staff very welcoming. Excellent Mexican restaurant within walking distance.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 27 mrt 2024
Thank you for rating your stay with us.

10/10 – Uitstekend

Stephane

1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 25 apr 2024
Thank you for taking the time to rate your stay with us, we strive to provide our guests with an excellent experience.

4/10 – Matig

Nadine

1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 8 apr 2024
Thank you for taking the time to rate your stay with us.

10/10 – Uitstekend

Dawn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent front desk service (Thank you Mr Townsend). Room was as described, well appointed, and comfortable. Breakfast was fine. The hotel is conveniently located and there is a restaurant across from it.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 17 mrt 2024
Thank you for the kind words regarding your stay with us. We strive to provide excellent guest service.

2/10 – Ontzettend slecht

Andrea, Scituate

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
generally run down. the staff was not there when we came in. the curtains in the room were broken. there was something wrong with the heat in the pool. no jacuzzi, as advertised. the food truck did not arrive in the morning so there was very little in the way of breakfast (and what was there presumably was leftover from the day before. The lighting in the room was harsh, giving an air of a prison cell. probably clean, but didnt feel or look like it.
1 nacht verbleven in maart 2024
Reactie van La'Trell Owens, General Manager op 13 mrt 2024
Our apologies that your stay was not welcoming. We had a busier week than normal, our Hot country style breakfast was a huge hit, and very busy. We are training everyday to improve. Hope we get to host you again, soon.

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed at many Country Inn and Suites, in many states. This one was not of the standards I'm use to. It was disgusting, stained and sticky floors. The walls were chipping paint all over. One of the queen beds had a yellow stain on the top sheet and smelled of body odor. I went to the front desk to inquire about the new room and no one was around. Tired from driving all day we slept on the beds with just the sheet which appeared, and hopefully was, clean. I later read the Google reviews and people mention the same issues and reports of bed bugs
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 12 mrt 2024
Please except my apology on behalf of the entire staff. I am sorry to hear that we did not meet our expectations of a wonderful stay for guests. I will share your comments with Host.

8/10 – Goed

Linda, Charlottesville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 12 mrt 2024
Thank you for taking the time to rate your stay.

8/10 – Goed

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a good value. Very comfortable bed, decent breakfast (although only apples as a fruit). A little scuffed up, but overall a very comfortable stay.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 12 mrt 2024
Thank you for taking the time to rate your stay. Your comments are very helpful for improving our guest service.

10/10 – Uitstekend

Howard

Reisde met familie
Positief: Netheid, personeel en service
HVAC unit in room made too much noise.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 12 mrt 2024
Thank you for taking the time to rate your stay. Your comments are taken seriously so we can keep improving for our guests.

8/10 – Goed

Tracey

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish they had rugs in the rooms. I traveled with my 4 legged child and she is very sensitive to non rug floors.
1 nacht verbleven in februari 2024
Reactie van Sarah Holliday op 9 mrt 2024
Thank you for taking the time to give your feedback. Also, thank you for your suggestion to make our four legged guests more comfortable.

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk was professional and nice. The room was clean, beds were good, and the parking was convenient. The only slight negative was the t.v. picture was not as sharp as you might want. I don't know if it was the fault of the cable provider or the t.v.? This hotel is convenient to restaurants, gas, shopping, and I 81. It is a clean property and seemingly a safe area.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 4 mrt 2024
Thank you for posting a rating. We strive to provide a positive guest experience. I am sorry the TV was not as sharp as it could have been.

10/10 – Uitstekend

Holly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It had a cozy atmosphere coming in. Check in was easy and the staff that I met were efficient, and polite as were the other guests. There was a restaurant to walk to for dinner and a gas station and convenient store close by for water and gas before I left. Access off the highway was easy to find. My room faced the entry ramp to the highway, but I heard very little traffic.
1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 4 mrt 2024
We are delighted you enjoyed your stay with us!

8/10 – Goed

Gervais

1 nacht verbleven in maart 2024
Reactie van Sarah Holliday op 27 mrt 2024
Thank you for taking the time to rate your stay with us.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sarah Holliday op 4 mrt 2024
Thanks you so much for the very kind review of the recent stay at our hotel.

10/10 – Uitstekend

Wesley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was excellent Hotel was very clean and the room’s spacious Nothing to not like
1 nacht verbleven in februari 2024
Reactie van Sarah Holliday op 29 feb 2024
Thank you for your kind review. It was our pleasure to provide you with an excellent stay. We hope to welcome you back soon.