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Beoordelingen van The VUE Boutique Hotel & Boathouse

2.5 out of 5
The VUE Boutique Hotel & Boathouse
1015 River Rd, Wisconsin Dells, WI

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 509 van 1157 beoordelingen" "
Gastenscore: 8 - Goed. 331 van 1157 beoordelingen" "
Gastenscore: 6 - Redelijk. 149 van 1157 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1157 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 73 van 1157 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked everything
2 nachten verbleven in mei 2024
Reactie van Natura Destinations op 27 mei 2024
Thank you for staying with us. We appreciate your feedback! We hope to welcome you back for your next vacation.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful Location very walkable to the downtown area
2 nachten verbleven in mei 2024
Reactie van Natura Destinations. op 24 mei 2024
HI John. Thank you for staying with us. We appreciate your feedback! See you next time.

10/10 – Uitstekend

glenn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a balcony room overlooking the river. Very peaceful
1 nacht verbleven in mei 2024
Reactie van Natura Destinations. op 24 mei 2024
Thank you for staying with us. We appreciate your feedback! See you next time.

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Natura Destinations op 24 mei 2024
Thank you for staying with us. We appreciate your feedback! See you next time.

10/10 – Uitstekend

Katelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Natura Destinations. op 24 mei 2024
Thank you for staying with us. We appreciate your feedback! See you next time.

8/10 – Goed

Constance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the downtown area!
1 nacht verbleven in mei 2024
Reactie van Cyndi C op 20 mei 2024
Thank you for your feedback, Constance. We are glad you enjoyed your stay and hope to see you again soon.

6/10 – Redelijk

Kerri

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
The property is older but seems well maintained. However, it’s time for a refresh! We love the balcony room!!! However, the young lady at check-in was not friendly nor helpful. We were so excited to be here and looking forward to our overnight stay, but the first impression makes it, or breaks it! She kinda ruined it for us. She was very businesslike, but no warmth or personality whatsoever! After two weeks on the road from California traveling through the south, hospitality is definitely better in the south. And it’s a shame, I’m from Wausau, WI.
1 nacht verbleven in mei 2024
Reactie van Natura Destinations op 20 mei 2024
Thank you for your feedback. I'm glad to hear that you enjoyed your balcony room and appreciated the maintenance of our property. We apologize for the lack of friendliness and helpfulness you experienced during check-in. This is not the standard of service we strive to provide. We will address this with our team to ensure a more welcoming experience for all our guests. see you next time.

8/10 – Goed

Matt

Reisde met een groep
Positief: Netheid, personeel en service
Clean and affordable
2 nachten verbleven in april 2024
Reactie van Cyndi C op 14 mei 2024
Thanks for your feedback, Matt. We are glad you enjoyed your stay, and hope to see you again soon.

8/10 – Goed

Donald

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was OK.
1 nacht verbleven in mei 2024
Reactie van Management op 14 mei 2024
Thank you for your feedback, Donald.

6/10 – Redelijk

amanda

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Management op 13 mei 2024
Thank you for your feedback.

6/10 – Redelijk

Aaron

Didn’t have balcony room
1 nacht verbleven in april 2024
Reactie van Natura Destinations. op 11 mei 2024
Hi Aaron. Thank you for staying with us. We appreciate your feedback! See you next time.

8/10 – Goed

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at The Vue was very nice! Beautiful view, though our rooms window was a bit dirty on the outside, maybe they could hire some window washers. :) No other issues
1 nacht verbleven in mei 2024
Reactie van Natura Destinations. op 9 mei 2024
Thank you for staying with us. We appreciate your feedback! See you next time.

6/10 – Redelijk

Christopher

Negatief: Personeel en service, voorzieningen
Just OK. Lady at front desk was a snarky "I want to speak with your manager" type. Arrived a little after 2pm...the lady at the front desk was very assertive that check in is at 4pm and she would not be able to accommodate an early check in...on a Sunday...during the off season. Do better...this is the hospitality industry. If the lady at the front desk can not be hospitable and at least a little pleasant...then she's in the wrong business.
1 nacht verbleven in maart 2024
Reactie van Natura Destinations. op 11 mei 2024
Thank you for staying with us. On Sunday is very difficult an early check in even in the off season because most of the guests are checking out on Sunday and we take care every single detail in the cleaning of the room for next guest staying. Thank you for your feedback.

6/10 – Redelijk

Moss, Marshfield

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Ok
1 nacht verbleven in mei 2024
Reactie van Management op 5 mei 2024
Thank you for your feedback

2/10 – Ontzettend slecht

Brooks

Reisde met partner, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I attempted to request a new room (current room was on top floor) due to a few Pigeons that appeared to be nesting on the roof, that kept me up while napping and early morning. When I went to Recepentionsit to request a new room, she informed me that I did not know what birds I was talking about, and that it was a "mourning dove" and that they should be quitet by dusk. She also informed me that she knew better, since she lived in the woods and that I didn't know what I was talking about since pigeons weren't in the Wisconsin Dells area. To minimize the situation, I walked away and allowed her recommendations to be the course of action. After waking early the next morning due to the bird noises, I proceeded to the receptionist to inform her of the mishaps from the bird and the experience with the staff member. The staff member the next day was very kind and took my complaint, and informed me that they could not provide any type of refund, but that the manager would be in touch to speak with me about their employee. But after 3 days, I have not received an email or phone call.
1 nacht verbleven in april 2024
Reactie van Management op 5 mei 2024
Thanks for your feedback

8/10 – Goed

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed the weekend and loved being on the river. The hotel was quiet and very clean. Parking was a little odd but ok
2 nachten verbleven in april 2024

8/10 – Goed

Kristin

Positief: Staat van de accommodatie en faciliteiten
I very much enjoyed the view of the river, the patio and bar/restaurant is a nice atmosphere. The breakfast is outstanding!!! I did however not enjoy the size of the room's bathroom and its oldness. The bathrooms need improvement & remodeling bad.
2 nachten verbleven in april 2024
Reactie van Natura Destinations op 3 mei 2024
We appreciate your feedback Kristin! Thank you for staying with us!

6/10 – Redelijk

Jennifer

2 nachten verbleven in april 2024
Reactie van Natura Destinations. op 19 mei 2024
Thank you for staying with us. We appreciate your feedback! See you next time. See you next time.

8/10 – Goed

heather

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was our third stay. Always a good stay. This time was a bit different. Site said we get free tickets to zoo in town with our stay. Upon checking in-i asked about the tickets and was told the zoo was closed and they were not allowed to give them out until the zoo opened for the season. We drove by the very next day and they were in fact open. So wasn’t happy about that. Stopped in the restaurant for breakfast. Was served water and proceeded to wait 20 minutes and nobody came to the table. No coffee offered. Nothing. So we walked out.
1 nacht verbleven in april 2024
Reactie van Management op 28 apr 2024
Thank you for your feedback, Heather. With the zoo tickets, we are sorry for the misunderstanding. The zoo is NOT open for general admission, which is what we have tickets for. Right now they are only open by appointment, for VIP tours. Our website states zoo tickets are only available May-October. We apologize for any issues with the restaurant. We will pass your feedback to their manager.

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Cyndi C op 27 apr 2024
Thanks for the feedback, Edward. We are glad you enjoyed your stay with us, and hope to see you again soon.

8/10 – Goed

Robin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean. The beds were comfortable.
1 nacht verbleven in april 2024
Reactie van Cyndi C op 26 apr 2024
Thank you for your feedback, Robin. We are so glad you enjoyed your stay, and hope to see you again soon.

2/10 – Ontzettend slecht

Mariah, SLC

1 nacht verbleven in april 2024
Reactie van Management op 20 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the restaurant downstairs and it's a short distance down the river walk to downtown. The pool and spa were great!
1 nacht verbleven in april 2024
Reactie van Natura Destinations op 25 apr 2024
We appreciate your feedback Daniel! Thank you for staying with us!

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Natura Destinations op 26 apr 2024
Hi Shawn. Thank you for staying with us. We appreciate your feedback. See you next time.

10/10 – Uitstekend

sally

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautifully styled, beautiful water views, friendly staff, slept wonderfully and really enjoyed our stay.
1 nacht verbleven in april 2024
Reactie van Cyndi C op 23 apr 2024
Thank you for your feedback, Sally. We are so glad you enjoyed your stay, and hope to see you again soon.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Cyndi C op 24 apr 2024
Thanks for your feedback, Jennifer. We are very glad you enjoyed your stay, and hope you stay again soon.

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Natura Destinations op 21 apr 2024
Hi Caroline, Thank you for your stay. We appreciate your feedback. See you next time.

8/10 – Goed

Isabel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Cyndi C op 17 apr 2024
Thank you for your feedback, Isabel. We are glad you enjoyed your stay, and hope to see you again soon.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Natura Destinations op 16 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Kendra, Marshfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super cute hotel and gorgeous location on the water! The bar had amazing views and great service.
1 nacht verbleven in april 2024
Reactie van Cyndi C op 8 apr 2024
Thanks for the feedback, Kendra. We are very happy you enjoyed staying with us, and hope to see you again soon.

10/10 – Uitstekend

LuAnn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a perfect place to sleep seeing we spent the day at Khalahari
2 nachten verbleven in april 2024
Reactie van Natura Destinations. op 5 apr 2024
Thank you for staying with us. We appreciate your feedback. See you next time.

6/10 – Redelijk

Ayana, Madison

Reisde met familie en kleine kinderen
Positief: Personeel en service
Love the view and the food at the restaurant wasn’t bad. I checked in with two kids one 6 months and the other 2 years old. When we travel and stay in hostels we bring our own pack n play so we don’t risk having the baby sleep in the bed with anyone. They were aware that we were checking in with two adults and two kids. The room had no place to set up the pack n play other than in the bedroom. So mom got little to no sleep the time we spent. Room was way to small only had space for the two queen beds.
2 nachten verbleven in maart 2024
Reactie van Natura Destinations. op 5 apr 2024
Hi Ayana, thank you for staying with us. We appreciate your feedback. For future stay your best choice could be the 2 bedroom suite for more bedding and space in the room with the king size bed. See you next time.

10/10 – Uitstekend

Hope

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Completely satisfied with the hotel and the customer service was great.
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 1 apr 2024
Thank you for your feedback, Hope. We are very glad you enjoyed your stay with us. We hope to see you again soon.

8/10 – Goed

James D

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Can't beat the view. Walking distace to old downtown. Great staff. Nice bar and restaurant. Poor lighting and space in bathroom area. Thin and rough washcloths and towels.
3 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for your feedback, James. We are glad you enjoyed your stay.

10/10 – Uitstekend

Janice

1 nacht verbleven in maart 2024
Reactie van Management op 2 apr 2024
Thanks for the feedback, Janice. We are glad you enjoyed your stay.

10/10 – Uitstekend

Edgar

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Second time staying here and by far best place to stay at dells!
2 nachten verbleven in maart 2024
Reactie van Natura Destinations op 24 mrt 2024
We appreciate your feedback Edgar! Thank you for continuing to stay with us.

10/10 – Uitstekend

Ginger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will stay again!
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 24 mrt 2024
Thanks for the feedback, Ginger. We are glad you enjoyed your stay, and hope to see you again soon.

10/10 – Uitstekend

Chris

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 24 mrt 2024
Thank you for your feedback, Chris. We are so glad you enjoyed your stay and hope to see you again soon.

8/10 – Goed

Ryan

Reisde met familie
Positief: Netheid, personeel en service
Overall nice place on the river with a pretty view. The rooms were a bit dated in the bathroom. The pool area has a sauna and hottub, but the ceilings above the pool is in rough shape. The staff was super friendly and I would stay there again.
2 nachten verbleven in maart 2024
Reactie van Natura Destinations. op 22 mrt 2024
Hi Ryan, Thank you very much for your stay. We appreciate your feedback. See you next time.

10/10 – Uitstekend

Eric

1 nacht verbleven in maart 2024
Reactie van Cyndi C op 10 apr 2024
Thank you for your feedback, Eric. We are glad you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

Mercedes

Reisde met partner
Nice and friendly staff. Fast service
1 nacht verbleven in maart 2024
Reactie van Natura Destinations. op 18 mrt 2024
Hi Mercedes. Thank you for staying with us. We appreciate your feedback. See you next time.

6/10 – Redelijk

Richard

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good deal for the money
1 nacht verbleven in maart 2024
Reactie van Management op 17 mrt 2024
Thank you for your feedback. Richard.

10/10 – Uitstekend

Duane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were great. Veiw was excellent.
1 nacht verbleven in maart 2024
Reactie van Natura Destinations. op 16 mrt 2024
Thank you for staying with us. We appreciate your feedback. See you next time.

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service
Room was clean and nice, great view. Only complaint is the Hot tub and sauna were cold when I went in the morning
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 16 mrt 2024
Thanks for the feedback, Bryan. The sauna must be turned on each time someone wants to use it, not turned on and left on all day. Not sure what happened with the hot tub, because we have no complaints or maintenance issues listed for the days you were here. But we are happy you enjoyed your stay anyway, and hope to see you again soon.

6/10 – Redelijk

Kandise

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Walls are very thin. You can hear everything in the hall. When bar closes people hangout in the halls instead talking throughout the night. Room was nice and so was the restraunt.
2 nachten verbleven in maart 2024
Reactie van Natura Destinations. op 16 mrt 2024
Thank you for staying with us. We appreciate your feedback. See you next time.

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service
Beautiful view
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 16 mrt 2024
Thanks for your feedback, Maria. We are so glad you enjoyed your stay with us, and hope to see you again soon.

8/10 – Goed

sundeepa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and safe with spectacular views from the river view room. Loved watching the sunset and sunrise. Can’t beat the view!
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 13 mrt 2024
Thank you for the feedback, Sundeepa. We are so glad you enjoyed your stay with us, and hope to see you again soon.

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
During the winter months the Vue is our go to whenever we are in the area!!
1 nacht verbleven in maart 2024
Reactie van Cyndi C op 9 mrt 2024
Thanks for your feedback, Judy. We are honored you keep choosing us to stay in the Dells. Can't wait to see you again soon.

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We enjoyed that there was a restaurant/bar in the hotel. The hotel is nice but rooms could use updating. For the price we would def stay there again.
3 nachten verbleven in februari 2024
Reactie van Management op 4 mrt 2024
Thank you for your feedback, Jessica. We are glad you enjoyed your stay. We are sorry you felt the rooms were outdated, since they were remodeled within the last 5 years. Hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay.
Very nice stay. Quiet. The view from the room of the river was spectacular. THAT ALONE was worth the stay.
1 nacht verbleven in februari 2024
Reactie van Natura Destinations, op 1 mrt 2024
Thank you for staying with us. We are glad you had a good time, we appreciate your feedback. See you next time.