Exterieur

Beoordelingen van Country Inn & Suites by Radisson, Wytheville, VA

3 out of 5
Country Inn & Suites by Radisson, Wytheville, VA
697 Peppers Ferry Road, Wytheville, VA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 569 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 243 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 103 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 1001 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent! When we checked in we were given a long list of all the area restaurants then she asked what we wanted to eat and gave us the top recommendations with the reasons why we should try there. We took her advice and went to the 1776 log cabin and loved everything about it! The service was the best weve ever had and the food was great. The building was very old and had an intresting history. Im so grateful that she took the time to recommend it. The room was clean and very comfortable i would tell anyone to definitely stay here!
1 nacht verbleven in mei 2024
Reactie van Jamie Arnold, General Manager op 11 mei 2024
Hello Karen,It was an absolute delight to read about your awesome stay and all the wonderful things you had to say about Chelsea! She truly is an asset to our team and we are very fortunate to have her with us. We sincerely appreciate your patronage and your willingness to recommend us to friends. We hope to see you again someday!

10/10 – Uitstekend

Ronald

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for a travel day. Rebooking for two more trips.
1 nacht verbleven in mei 2024
Reactie van Jamie Arnold, General Manager op 9 mei 2024
Hello Ronald,We are thrilled that you had a great experience with us and look forward to your return! Thank you so much for the great rating. See you soon!

10/10 – Uitstekend

Deborah

Positief: Staat van de accommodatie en faciliteiten
A special shout-out to the dining area attendant and desk agent on the morning of 5-3-24. I left my luggage in the coffee station area of the dining room that had just closed. It was turned in at the registration desk and the agent took the initiative to call me as soon as it was discovered. We were only a short distance into our drive, so we didn’t lose too much time returning to retrieve it. A tremendous blessing for sure!
1 nacht verbleven in mei 2024
Reactie van Jamie Arnold, General Manager op 6 mei 2024
Hello Deborah,Thank you for the five star rating! And thank you for your kind comments about Debra (the front desk agent) and Haley (our breakfast attendant). We are very fortunate to have them both and I will be sure to pass on your praises to them. I am glad they were able to help you! We truly appreciate your patronage and hope to see you again someday.

8/10 – Goed

Leo, Aberdeen

Reisde met partner
Positief: Netheid, personeel en service
Toilet seat broken, trash in the 5th floor hallway. Cigarette butts around the front entrance. But the front desk staff was excellent and very helpful.
1 nacht verbleven in mei 2024
Reactie van Jamie Arnold, General Manager op 3 mei 2024
Hello Leo, Thank you for taking the time to leave us a review. I was glad to read that you found the staff to be friendly and helpful but do apologize for the issues you experienced regarding your toilet and trash. I appreciate you bringing these concerns to my attention as they will be corrected immediately. We truly appreciate your patronage and welcome you back at anytime!

2/10 – Ontzettend slecht

Therese

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
People screaming in the middle of the night. Car alarms going off at 2am. Blaring music in parking lot. Screens torn and hanging from windows.
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 3 mei 2024
Hello Therese,I am sincerely sorry that you did not enjoy your stay with us. I understand that a good night's sleep is very important - especially when you are traveling. I hope you will consider this an isolated incident and consider staying with us again in the future so that we may have another chance to properly host you.

8/10 – Goed

Charles

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Excellent check in experience: smooth and desk clerk friendly and efficient. Helpful with dining suggestions. Easy access (convenient to highway). Also appreciated automated check out. Included breakfast very good. However, cleanliness of room lacking: shower not as clean as would have liked and bed skirt stained.
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 29 apr 2024
Hello Charles,Thank you for taking the time to leave us a great review! We were absolutely thrilled that you enjoyed your stay and look forward to seeing you again sometime. Hope it is soon!

6/10 – Redelijk

Julie

1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 14 mei 2024
Hello Julie,I sincerely appreciate you taking the time to leave us a review. I would love to hear more about your stay and know what we can do to improve for your next visit. Hope to hear from you soon.

8/10 – Goed

Jacquelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely helpful and pleasant. I am always disappointed (as I was here) when my room isn’t freshened daily with fresh towels, a made bed and emptied trash.
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 23 apr 2024
Hello Jacquelyn,I was very happy to read that the staff was pleasant and helpful. I do sincerely apologize that housekeeping services was not offered to you during your stay. At our hotel, stay over service is by request only and should had been communicated with you at checkin. I am sincerely sorry it was not and will do well to make this a teachable moment with our staff. I hope you will consider staying with us again so that we may have another opportunity to exceed your expectations.

10/10 – Uitstekend

Karen

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 22 apr 2024
Hello KarenThank you for leaving us a great review! We are so glad you enjoyed your stay. We welcome you back at anytime. Hope to see you soon!

6/10 – Redelijk

Todd

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Todd,Thank you for taking the time to leave us a review. I would love to know more about your stay and what we can do to improve so that next time you're with us, we get a 5 out of 5! Hope to hear from you soon.

10/10 – Uitstekend

Janet

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Janet,We are so glad you enjoyed your stay and welcome you back at anytime. Hope to see you soon!

8/10 – Goed

christine

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, convenient
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Christine,Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay and welcome you back at anytime. Hope to see you soon!

10/10 – Uitstekend

Linda

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will never use Expedia again. None of the hotels you claimed to be pet friendy are NOT.
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Linda, I was the front desk person who helped you find a pet friendly hotel. I do apologize about the confusion you experienced with your reservation. For future stays, I would advise calling the hotel directly just to confirm your booking so that you don't have any trouble at checkin.I hope everything worked out for you and wish you well in your future travels.

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Michelle,Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay and welcome you back at anytime. Hope to see you soon!

8/10 – Goed

Timothy

Reisde met partner
The breakfast should was missing the eggs and bacon
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Timothy,We are so sorry you did not get your bacon and eggs but hope you were able to enjoy the rest of breakfast as well as other amenities like our indoor pool and hot tub. We hope you will consider staying with us again.

10/10 – Uitstekend

Shelly

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to the hwy
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Shelly,We are so glad you enjoyed your stay and found convenience in your travels. We welcome you back at anytime. Hope to see you soon!

10/10 – Uitstekend

Ted

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Superb concern by staff for the condition of the room and my comfort. Even got a text and call to assure my satisfaction. Rarely get this degree of attention.
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Ted,Thank you for sharing your experience with us. We are absolutely thrilled that you enjoyed your stay. I will be sure to pass on your praises to the rest of the staff! We welcome you back at anytime

6/10 – Redelijk

Hany

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Strong highway noise Poor quality uncomfortable mattresses
2 nachten verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Hany,Thank you for sharing your experience with us. I sincerely apologize for the inconveniences you experienced. We are steadily making improvements to the hotel, so I hope you will consider staying with us again in the future so that we may have another chance to dazzle you with an exceptional stay.

10/10 – Uitstekend

LAURA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

6/10 – Redelijk

Roberta, geneseo

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a newly remodeled building but some areas still showed wear. Comfy beds and very quiet. Breakfast was nothing special
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Roberta,Thank you for taking the time to leave us a review. We truly appreciate your patronage and honest feedback as we will be using it to make improvements for future guests. We hope you will consider staying with us again so that we may have another opportunity to dazzle you with an exceptional stay

8/10 – Goed

Helen, North Royalton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, right off the highway. Restaurants nearby. Gas station right there. Breakfast included with multiple options for a quick bite. Beds were comfy.
1 nacht verbleven in april 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your feedback and business.

6/10 – Redelijk

Amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself wasn’t too bad, but the walls were paper thin and you could hear everything through them. The guests in the next room were being extremely loud and it was like they were in the room with us. I called down and asked for them to ask them to get quiet because it was almost 11 and I had a 5 year old that couldn’t sleep- the girl said she would come up but I don’t know that she ever did as they were noisy for another 30-45 minutes before eventually getting quiet. Otherwise it wasn’t too bad. It looked like it was missing a loveseat or chair as the floor was wide open next to the bed, and the breakfast was just okay. Not a whole lot to choose from. I don’t think I will be coming back to this location.
1 nacht verbleven in april 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Amanda, Thank you for taking the time to share your experience with us. I am sorry for all the troubles you experienced during your stay. We are looking to make improvements so I sincerely appreciate this honest feedback. I hope you will consider staying with us in the future so that we may have another chance to dazzle you with an exceptional stay.

8/10 – Goed

Lena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good pool
1 nacht verbleven in april 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your feedback and business.

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room, bath was dated but clean and awesome shower pressure so we didn’t care. I would stay here again for sure
1 nacht verbleven in april 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Jacqueline, savannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in april 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

8/10 – Goed

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
convenient to interstate highway
1 nacht verbleven in maart 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

KATEE

1 nacht verbleven in maart 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Katee,We are so glad you enjoyed your stay and welcome you back at anytime. Hope to see you soon!

4/10 – Matig

Cindy

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jamie Arnold, General Manager op 18 apr 2024
Hello Cindy, I sincerely apologize that you did not enjoy your stay and would love to hear more about it as we are looking to make improvements. Hope to hear from you.

10/10 – Uitstekend

JASON, parkersburg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No problems at check in very friendly staff. Room was clean and bed was comfortable.
1 nacht verbleven in maart 2024
Reactie van Jay op 28 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Mary

Reisde met familie
Nice helpful staff!!
1 nacht verbleven in maart 2024
Reactie van Jay op 28 mrt 2024
Thanks for choosing to stay with us. We do appreciate your feedback and business.

8/10 – Goed

Jonathan

Reisde met familie
My key did not work & it was late when I checked in& had to go back to the desk to get a key that worked.
1 nacht verbleven in maart 2024
Reactie van Jay op 24 mrt 2024
Thanks for choosing to stay with us. We do appreciate your feedback and business.

10/10 – Uitstekend

Henry

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in maart 2024
Reactie van Jay op 24 mrt 2024
Thanks for choosing to stay with us. We do appreciate your feedback and business.

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Voorzieningen
The service at checkin was great!
1 nacht verbleven in maart 2024
Reactie van Chelsea (Front Desk) op 23 mrt 2024
We are very pleased to receive this positive feedback complementing our front desk staff. We hope that you will stay with us for your future travels.Thank you,

10/10 – Uitstekend

Richard

Positief: Voorzieningen
It was a great experience everything was great and the staff outstanding
1 nacht verbleven in maart 2024
Reactie van Chelsea (Front Desk) op 20 mrt 2024
Good afternoon. We appreciate that you chose Country Inn And Suites as your hotel during your stay in Wytheville, Va and we are very glad to receive your feedback showing you experienced a positive stay. We hope you choose to stay with us again during your future travels. Thank you.

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly recommend.
1 nacht verbleven in maart 2024
Reactie van Chelsea (Front Desk) op 20 mrt 2024
Good afternoon. We appreciate that you chose Country Inn And Suites as your hotel during your stay in Wytheville, Va and we are very glad to receive your feedback showing you experienced a positive stay. We hope you choose to stay with us again during your future travels. Thank you.

8/10 – Goed

Emily

1 nacht verbleven in maart 2024
Reactie van Jay op 10 apr 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Frederick W

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff
1 nacht verbleven in maart 2024
Reactie van Chelsea (Front Desk) op 13 mrt 2024
We greatly appreciate your feedback for our staff! We hope to get to serve you for another stay during your next travel!

8/10 – Goed

shirley

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful weekend with my family , the kids really enjoyed the pool ! The room was beautiful!
2 nachten verbleven in maart 2024
Reactie van Chelsea (Front Desk) op 13 mrt 2024
We are very pleased to hear that your stay was enjoyable! We appreciate all feedback and hope to have you come stay with us again soon! Thank you!

10/10 – Uitstekend

John Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Chelsea (Front Desk) op 13 mrt 2024
We are very pleased to hear that your stay was enjoyable! We appreciate all feedback and hope to have you come stay with us again soon! Thank you!

2/10 – Ontzettend slecht

Cora

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
First of all, the lady never properly checked me in so they didn’t even know I was staying in the room I was in. There was a pile of about 15 dead flies lining the terribly sealed windows that let in the WORST draft directly next to the bed. My room was so cold, I had to put my three year old son on the couch to avoid the cold wind coming through the window. Will not be staying here again.
Reactie van Jay op 12 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. We are quite sorry you did not have a good experience. Did you speak to any of the hotel staff about issues you faced so we could assist? We always stand ready to make our guests more comfortable.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Matig

Patrick

1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. We are quite sorry you did not have a good experience. Did you speak to any of the hotel staff about issues you faced so we could assist? We always stand ready to make our guests more comfortable.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It met our needs traveling north
1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedbck

8/10 – Goed

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room had an odd smell. The breakfast selection was very limited and the pancake machine was broken. The place was clean and very close to 77
1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! Very friendly, clean and welcoming.
1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

8/10 – Goed

thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Thanks for choosing to stay with us. We do appreciate your feedback and business

10/10 – Uitstekend

Eleanor

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is well maintained. Rooms are very clean. Friendly staff. Parking lot is well lit and safe. We stopped for a night to take a break from a long drive and we felt comfortable and safe. I will come back and recommend to our friends and family.
1 nacht verbleven in maart 2024
Reactie van Jay op 5 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Ronald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area ,quite.
1 nacht verbleven in maart 2024
Reactie van Jay op 5 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Carrie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were literally only here long enough to sleep. Good safe parking. Quick check in, room was nice and clean. Quiet for sleeping.
1 nacht verbleven in maart 2024
Reactie van Jay op 5 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jay op 5 mrt 2024
Thanks for choosing to stay with us. We do appreciate your business and feedback.