8/10 – Goed
Tania
11 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property conditions was excellent. My room was beautiful, comfortable and luxurious.
There is no internet, this is why I am rating the property 4 stars. The hotel is right next to the Pagoda and about 30 minutes with fair traffic by car from the Bell Tower, Muslim Quarter. Service in the breakfast area was poor. Fair selection but the food was cold. The hotel staff does not speak English. Believe it or not the only one person that spoke English well was the staff that walked me to my room when I first arrived. He was very friendly and professional. I do not understand why they do not have him working in the front desk. There was another man with a suit always by the front door he understood more English than the front desk staff. He was also friendly and always ready to help. If I needed transportation the bell boys were always ready to help. The service by the staff by the door was very good.
The internet issue seems to be across all the hotels I have stayed at. I moved to the JW Marriott, internet was poor as well but better than at this hotel.
Tania
2 nachten verbleven in september 2023