Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel

4 out of 5
Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel
Yas Island, Abu Dhabi

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 369 van 701 beoordelingen" "
Gastenscore: 8 - Goed. 226 van 701 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 701 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 701 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 701 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michael

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Bij aankomst onvriendelijk onthaal en personeel voor benodigdheden derde persoon ondanks boeking voor 3 personen Bij ontbijt terras niet proper, tafel werd gedekt door bestek zo neer te gooien geen uitleg nog goedemorgen Parking , gehuurde wagen was doorzocht, zonnebrillen uit brillenkoker in Midden-Oosten kilometers klopten niet bij tweede dag en na nemen van foto voor bewijs Er was geen "borg" vastgelegd op de krediet kaart resultaat lege minibar opslot geen waarschuwing noch uitleg nochtans was dit geen probleem. Dit hotel genomen op aanraden maar zal zeker niet verder aanraden integendeel
4 nachten verbleven in april 2019
Reactie van PE op 25 apr 2019
Dear Anonymous, Thank you for taking the time to share your feedback. We are very sorry to hear that your stay with us did not meet your expectations as it is our utmost concern to provide the best experience at all times to our esteemed guests staying with us. My sincere apologies that we have not been able to do this during your recent visit. We appreciate your positive and constructive comments. We take feedback seriously and we’ll make the necessary changes so we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you a better level of experience. Sincerely, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island

8/10 – Goed

Marcel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lekker dicht bij YAS circuit
1 nacht verbleven in november 2018
Reactie van PE op 4 apr 2019
Dear Marcel, Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again and thank you for choosing to stay with Crowne Plaza Abu Dhabi Yas Island. Best Regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island

8/10 – Goed

Daniel, Berkel en Rodenrijs

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima 4-sterren hotel, uitstekende prijs/kwaliteit
Hotel is niet verkeerd voor een 4-sterren hotel. Als het hotel vol zit dan is het met het ontbijt redelijk hectisch en als je tussen 09:00-10:00 wilt gaan ontbijten dan moet je in een rij staan. Dat is eigenlijk wel het enige nadeel wat wij hebben ervaren. Zwembad is klein maar prima, als je te laat naar het zwembad gaat dan kan je geen bedje meer vinden. Een uitstekend alternatief is het Yas Beach Club waar je gratis gebruik van kan maken. De Beach Club is op loopafstand en als je lui bent kan je met het Yas Express busje. Locatie is top aangezien op Yas Island veel te doen is zoals Ferrari World, Yas Waterworld, F1 Circuit, Warner Bros en Yas Mall. Taxi's zijn goedkoop dus je bent max 5 euro kwijt om vanaf het hotel naar 1 van bovenstaande attracties te gaan. F1 Circuit is max 5 min lopen. Er wordt wel naast het hotel veel gebouwd maar daar heb je weinig tot geen last van. Ze zijn al redelijk ver en verwacht midden 2019 dat ze daar klaar mee zijn. Kamers zijn prima maar je hoort af en toe een vliegtuig overkomen aangezien het hotel vlak bij het vliegveld staat. Wij hebben daar geen problemen mee gehad maar je hoort andere mensen er wel over klagen!!
9 nachten verbleven in december 2018

8/10 – Goed

Bert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een goed hotel met zeer vriendelijk personeel. Mooi uitzicht, goed restaurant en uitstekende bar/restaurant (Stills). Echt een aanrader, zeker als je dicht bij het circuit wilt verblijven.
1 nacht verbleven in november 2018

8/10 – Goed

Stefaan

Good hotel with good service and accomodation. Perfect for business trip.
3 nachten verbleven in november 2018

8/10 – Goed

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel with perfect price / value combination
3 nachten verbleven in januari 2018

10/10 – Uitstekend

Theo, Zaandam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top lokatie; hotel met free wifi op high speed
Superverblijf. Goede plek om Abu Dhabi te verkennen, maar ook een perfecte lokatie om even lekker uit te rusten.

6/10 – Redelijk

Olga, Laytonsville

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
needs updating
6 nachten verbleven in april 2024
Reactie van Haitham Khalil op 21 apr 2024
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Anna

2 nachten verbleven in maart 2024
Reactie van Haitham Khalil op 18 mrt 2024
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

LADY CHRISTABEL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was great!!! great proximity to site attractions and the staff was extremely helpful.
6 nachten verbleven in maart 2024
Reactie van Haitham Khalil op 12 mrt 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Mariana

1 nacht verbleven in februari 2024
Reactie van Haitham Khalil op 28 feb 2024
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Amanda

1 nacht verbleven in januari 2024
Reactie van Haitham Khalil op 3 feb 2024
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

ANUPAM

1 nacht verbleven in januari 2024
Reactie van Haitham Khalil op 13 jan 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Linda

Positief: Voorzieningen
I liked the familiarity as I’ve stayed there before
7 nachten verbleven in december 2023
Reactie van Haitham Khalil op 9 jan 2024
Dear Valued Guest, It was a pleasure to have you as our guest at Crowne Plaza Yas Island and glad to hear that we succeeded in providing you a great stay that left you truly satisfied particularly with the hotel facilities and your room allocation, which will be shared with the entire team. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do. Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guest in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Sanober

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023
Reactie van Haitham Khalil op 9 jan 2024
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Nuala

Positief: Netheid, personeel en service en comfort kamer
Crowne Plaza Abu Dhabi
Rooms are business like and a bit out dated- toliet seat broken in bathroom. Pool is nice, however sun loungers require an update. Cyan beach is a 10 min walk away or a golf cart- no bar or restaurant at Cyan beach. Staff very friendly, breakfast nice and stills restaurant offers good fare. Yas waterfront is a ten min walk away and lots ofgpod restaurants.
6 nachten verbleven in december 2023
Reactie van Haitham Khalil op 9 jan 2024
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed at several places on Yas Island and this hotel was gorgeous. Very polite and helpful staff, great breakfast, very happy with my stay. I come into town 2 or 3 times a year, and I will stay here again.
6 nachten verbleven in december 2023
Reactie van Haitham Khalil op 29 dec 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Danny

Positief: Netheid, staat van de accommodatie en faciliteiten
I was a little disappointed with the front desk agent who checked me in. He was very dismissive when I asked about the facilities amenities, and refused to acknowledge my IHG status when I gave him my membership number for the points rewards. He did not even attempt to check in the computer I was told it will be applied later
1 nacht verbleven in november 2023
Reactie van Haitham Khalil op 29 dec 2023
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Amanda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff were exceptional nothing was too much trouble
3 nachten verbleven in november 2023
Reactie van Haitham Khalil op 14 nov 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

OSKAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Haitham Khalil op 14 nov 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Christelle

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Haitham Khalil op 14 nov 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 – Redelijk

Ifzal

Positief: Netheid, personeel en service
Whoever thought it’s ok to have glass bathrooms with no locks needs to find another job.no privacy
3 nachten verbleven in oktober 2023
Reactie van Haitham Khalil op 10 nov 2023
We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 – Redelijk

Jean Christophe

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Haitham Khalil op 5 nov 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Armando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything ok
4 nachten verbleven in november 2023
Reactie van Haitham Khalil op 5 nov 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 – Matig

Brian

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Time for a refresh
My room was very tired and in need of renovation. The sliding patio doors were stiff and extremely difficult to open and close. The veneer was starting to come off the furniture. And every time I used the shower the bathroom floor ended up saturated. All fundamental things that should not happen at a top hotel.
3 nachten verbleven in oktober 2023
Reactie van Haitham Khalil op 5 nov 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Gian marco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was relax on the beach I can’t stay in pool bruise lot guest very rude to scream
2 nachten verbleven in oktober 2023
Reactie van Haitham Khalil op 1 nov 2023
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Kalifa-Mustafa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2023
Reactie van Haitham Khalil op 25 okt 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 – Matig

Alan

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
General level of service in this hotel was disappointing from the welcome at reception to the service at breakfast. Bar service on our first night was terrible. This feels more like a three star hotel. A lot of avoidable customer service issues. Won’t be back. Try the Radisson next door!
2 nachten verbleven in oktober 2023
Reactie van Haitham Khalil op 27 okt 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Domonique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Clean amenities. Five stars ⭐️
5 nachten verbleven in oktober 2023
Reactie van Haitham Khalil op 16 okt 2023
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Danyaal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Close to Yas Island with shuttle available, excellent breakfast and spacious room
2 nachten verbleven in september 2023
Reactie van Haitham Khalil op 9 okt 2023
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid
Found mold in cotton buds
2 nachten verbleven in september 2023
Reactie van Haitham Khalil op 3 okt 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Few problems
My female colleague had a staff member enter her room whilst asleep. It was an oversight. My other colleague was checked into a used room
2 nachten verbleven in september 2023
Reactie van Haitham Khalil op 30 sep 2023
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

ALI

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Haitham Khalil op 11 sep 2023
Dear Ali, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Ilana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Haitham Khalil op 8 sep 2023
Dear Valued Guest, We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs Crowne Plaza Yas Island. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

EMILE, Washington

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice hotel. Great Staff . beautiful swimming pool.
1 nacht verbleven in september 2023
Reactie van Haitham Khalil op 7 sep 2023
Dear Emile, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Maximilian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Nazik Amrani op 1 sep 2023
Dear Maximiliano, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relax
Un ortimo hotel con tutti i confort, ad ogni momento si viene coccolati dal disponibilissimo personale, un consiglio: a uno che non piacciono le piscine, ma preferisce il mare, qui decisamente meglio la piscina del hotel della spiaggia vicina, ma con un mare drcisamente non pulito
1 nacht verbleven in augustus 2023
Reactie van Nazik Amrani op 25 aug 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Johanna, Bartlesville

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel and pool was beautiful. They have very polite staff. The bed was hard and the cleaning staff tried to come in the room at 8pm to do the daily cleaning.
4 nachten verbleven in juni 2023
Reactie van Nazik Amrani op 5 jul 2023
Dear Johanna, Glad to know that you are well taken care of throughout your stay. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do.The team will be delighted to hear your compliments and it was indeed a pleasure to have you back again as our guests in the hotel.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Yaisa

Positief: Netheid, staat van de accommodatie en faciliteiten
Personable and clean
1 nacht verbleven in juni 2023
Reactie van Nazik Amrani op 22 jun 2023
Dear Yaisa, It was a pleasure to have you as our guests at Crowne Plaza Yas IslandYour kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 – Matig

Aurelie

3 nachten verbleven in juni 2023
Reactie van Nazik Amrani op 22 jun 2023
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas IslandYour kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 – Uitstekend

Varsha

1 nacht verbleven in juni 2023
Reactie van Nazik Amrani op 14 jun 2023
Dear Varsha, It is a delight to know that you had an enjoyable stay at Crowne Plaza Abu Dhabi Yas Island. We look forward to your return visit for an even better experience.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 – Redelijk

Jongseop

2 nachten verbleven in juni 2023
Reactie van Haitham Khalil op 11 jun 2023
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near futureKind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

4/10 – Matig

Alfonso

Reisde met partner
Was to expensive and room smelly
2 nachten verbleven in juni 2023
Reactie van Haitham Khalil op 5 jun 2023
Dear Alfonso, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near futureKind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 – Uitstekend

Capt AJAY, dubai

Reisde met familie
Positief: Netheid, personeel en service
Good fun
2 nachten verbleven in mei 2023
Reactie van Haitham Khalil op 29 mei 2023
Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 – Uitstekend

Naresh

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are wonderful
1 nacht verbleven in mei 2023
Reactie van Haitham Khalil op 29 mei 2023
Dear Naresh, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 – Uitstekend

Khamit

2 nachten verbleven in mei 2023
Reactie van Nazik Amrani op 14 jun 2023
Dear Khamit, It is a delight to know that you had an enjoyable stay at Crowne Plaza Abu Dhabi Yas Island. We look forward to your return visit for an even better experience.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 – Goed

Ahmad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended for All Abu Dhabi airport travellers
Conveniently located 10 minutes from abu Dhabi Airport, it is the perfect spot to relax during a business trip, while still offering a beach experience and a wide choice of restaurants within a few minutes' walk
1 nacht verbleven in mei 2023
Reactie van Haitham Khalil op 23 mei 2023
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

8/10 – Goed

Rebecca

6 nachten verbleven in mei 2023
Reactie van Haitham Khalil op 18 mei 2023
Dear Valued Guest, It is a delight to know that you had an enjoyable stay at Crowne Plaza Abu Dhabi Yas Island. We look forward to your return visit for an even better experience.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 – Uitstekend

Salem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in mei 2023
Reactie van Haitham Khalil op 18 mei 2023
Dear Valued Guest, It is a delight to know that you had an enjoyable stay at Crowne Plaza Abu Dhabi Yas Island. We look forward to your return visit for an even better experience.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island