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Beoordelingen van Altstadt Hotel

3 out of 5
Altstadt Hotel
Kirchgasse 4, Zürich, ZH

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 313 van 659 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 659 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 659 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 659 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 659 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
lovely towncenter-hotel
good location in town centre, friendly and helpful staff, clean rooms, good breakfast,
1 nacht verbleven in april 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
beoordeling Altstadt
Prima hotel op een uitstekende plek in het centrum van Zurich . Jammer dat je nagenoeg l elke nacht wakker wordt van het lawaai van het uitgaanspubliek. Kamer aan de achterkant lijkt de oplossing.

10/10 – Uitstekend

Andrea, Vienna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I highly recommend staying at this hotel. My daughter and I absolutely loved it. Our room was perfect, the staff we met were the kindest and made our stay extra special. We will definitely stay here again the next time we travel to Zurich.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Douglas, Scottsdale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is on a pedestrian street which is part of a very old portion of the town. The hotel staff was amazing and very helpful. The staff spoke English very well. Parking is available at a parking garage just outside the pedestrial area. It was easy.... and our room was great! The room had a rooftop deck.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Aja

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great except i recommend bringing your own pillow.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Ramanathan

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint and comfortable boutique hotel in great location
1 nacht verbleven in april 2024

8/10 – Goed

meiling

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at Altstadt Hotel. Check in/out were seamless and the staff all friendly and professional. Our double (Classic) room was spacious and bright with a nice sized bathroom with bath tub and in-built shower. The luggage rack and two chairs in the room were very useful. Most hotels of this category only offer 1 chair and maybe a rack. All the windows were able to open for fresh air. The beds were soft but comfortable. There was also a heater which you could turn up or down as desired. The location of the hotel was brilliant and walking distance from most of the sights and also the central train station although I would recommend catching a tram (tram 4 with stop one minute from hotel) or taxi to save the wheels on your suitcase. The area is mostly bumpy cobbled streets. Ticket machines are at the tram stops and take bank cards as well as cash. The pleasant cafe on the ground floor of the hotel offers cakes, soup and toasted sandwiches depending on the time of day. The only thing which could be improved in this hotel is the breakfast which was disappointingly basic during our week stay. Either musli with joghurt, or bread with ham/cheese. Fruit was also available. The only hot items on offer were boiled eggs which were steamed on arrival to the breakfast room. However, apart from that, we would consider this hotel again if we return to Zurich and definitely recommend it as a good place to stay in the centre of Zurich.
4 nachten verbleven in april 2024

8/10 – Goed

Tanya

Positief: Personeel en service
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Daniel

Positief: Netheid, personeel en service
I was charged a tax of 3.50 at checkout when Expedia price included all fees and taxes
1 nacht verbleven in april 2024
Reactie van Mattias op 9 apr 2024
Dear DanielThank you very much for your feedback.However, I must point out that the city tax is never included in the room rate and is always charged additionally.This is also clearly indicated on the booking platform and on the reservation confirmation.Kind regardsMattias

8/10 – Goed

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal muy amable y habitación super limpia
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kelly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a cute hotel in Old Town Zurich, which is very easy to get to from the main train station in Zurich if you are coming from another city in Switzerland or a neighboring country. It's alongside a river full of swans and there are stores and restaurants in walking distance. The hotel is clean and the staff seems to genuinely care about helping their guests have a great stay. Would go back!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Rosana

Lovely small hotel in a great area with great public transport connections. Very clean, quiet and good value for money. The only small problem is that there was no USB plugs so I was unable to charge my mobile phone. I recommend and hope to return one day. Thanks.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Mercedes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was in the heart of the city center. Awsome location
3 nachten verbleven in maart 2024

10/10 – Uitstekend

AIMEE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location , just walkin distance to important land marks. Staff were extremely nice and helpful , room is comfortable , bed is nice , slept well for our overnight stay . I highly recommend!
1 nacht verbleven in maart 2024

8/10 – Goed

Ugo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Struttura abbastanza centrale, vicina alla Bahnhofstrasse, pulita, comoda, con ottimo servizio. Buona la colazione.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Kelly

1 nacht verbleven in februari 2024

10/10 – Uitstekend

RL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute and clean hotel in an excellent location! Staff were all extremely friendly and the little bar is adorable with an amazing aperol spritz! :)
2 nachten verbleven in februari 2024

6/10 – Redelijk

Robert

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Small room and bathroom. No hot water one morning. Safe neighborhood. Clean hotel. Great staff. Great area. Great location near everything. Good value
2 nachten verbleven in februari 2024

8/10 – Goed

Edward, Houston

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Little old hotel nice location walkable, close to the river walk, breakfast is ok not the best; a lot of dinner options up the street, I recommend this hotel :)
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

takashi, minatoku

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

STEPHANE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel très bien situé. Nous avons eu une chambre avec vue sur les deux tours du Grossmünster ! La chambre est cependant petite avec un matelas assez basique. Le petit déjeuner est également assez light. Le personnel est extrêmement sympathique, avenant et parle Français.
3 nachten verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Small Hotel with Good Location
This is a small hotel with good location less than 100m away from the beginning of the Limmat river which flow out from Lake Zurich. We are able to walk to the old town attractions nearby including the bustling x'mas markets. We are a family of 5 and the size of the 2 rooms we had were ok and not exceptional. The were no telephones in the room so we cannot call and talk to our children. Telephone should be a standard item in the hotel room. The rooms and sheets were clean but the mattresses were hard and the pillows were small and soft. If the hotel improves on these, then the sleep could be better. There were noises into the night from the street below and were annoying. Service at the front desk was good although it doubles as a cashier point for the small restaurant on the ground floor. The space at the service desk in front of it is small and we have to haul our luggage up the flight of steps into the small lift. A ramp could instead be provided.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was my husband and my first time in Zurich and we honestly couldn't have picked a more convenient and comfortable hotel! The staff were extremely friendly and helpful, providing us with information on what we should do in Zurich and good restaurant recommendations. We were so happy with our room as we got the roof top terrace. The view was breathtaking!
4 nachten verbleven in december 2023

10/10 – Uitstekend

Mario Salibe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente localização.
Localização muito boa. Perto de tudo.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in Zurich
We loved our stay here in Zurich. The location is fantastic, especially for walking to Christmas markets in the area. Very friendly staff, delicious breakfast, and comfortable beds! The only constructive criticism it to offer 2 pillows per person as they were quite soft, at least for me.
3 nachten verbleven in december 2023

8/10 – Goed

Pilar

2 nachten verbleven in december 2023

8/10 – Goed

Olaf

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr zentral gelegen, Altstadt und Oper in unmittelbarer Umgebung. Sehr süßes Boutique-Hotel. Zimmer war klein aber gemütlich, einzig das unbequeme Bett war nicht so schön.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Gabriela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
*****
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Eng

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The additional bed for my son was bad causing extreme neck pain after my son slept for 2 nights. Poor and inadequate lighting. Room too small for the price. No value for your money!!!!!!
3 nachten verbleven in december 2023

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Loredana

1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Michael, Prahran

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Aldo

1 nacht verbleven in december 2023

10/10 – Uitstekend

Lawrence

1 nacht verbleven in december 2023

10/10 – Uitstekend

Anita

Reisde met partner
Positief: Voorzieningen
The hotel was clean and good amount of space on the room, rooms cleaned daily. Staff where polite and helpful answering any questions and providing advice about local area. Hotel close walking distance to shops and transport .
3 nachten verbleven in december 2023

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2023

10/10 – Uitstekend

Janet

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel in the old town. Excellent breakfast. Although initially hard to find the hotel is within walking distance of most of Zurich’s attractions.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very kind staff. Good value.
1 nacht verbleven in november 2023

8/10 – Goed

Nicholas, Marietta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was centrally located for us to explore the Christmas markets in Zurich and do some sightseeing. The check in was quick, and the lady at the front desk very helpful. The bathroom was a good size for a European hotel, and had everything you would need in terms of gels, etc. Only 2 problems-first, it was late November and the heater in our room did not work. They had to bring up a space heater, which I do not like because of possible safety hazards. Second, the TV had 21 English channels, but they did not work. The breakfast cost was 15 Swiss Francs, which I initially thought was high, but turned out to be a good deal because of Swiss prices. I recommend the breakfast. We would definitely stay in this hotel again.
Reactie van Ramon Rüdisühli op 29 nov 2023
Dear NicholasThank you for your very detailed feedback.We are sorry that the heater in your room did not work. We are already working on that issue and finding a solution for that. That the English channels did not work is unfortunate. Normally a couple of them should work. We will check them again!We are happy to hear that you liked our breakfast buffet.We would be very happy to welcome you again in our hotel.Best regardsAltstadt Hotel Team

10/10 – Uitstekend

Chantelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, central location, fabulous staff
2 nachten verbleven in november 2023

8/10 – Goed

Pierre

1 nacht verbleven in november 2023

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place. Would recommend.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Haoji

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Mei

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay in the city
Location is very convenient, quiet in the area, room has all the amenities, breakfast is good. The room is a bit small which is expected in the city.
3 nachten verbleven in oktober 2023

8/10 – Goed

Kirstine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

John

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was in a good location, easily walkable from the main train station. The neighborhood around the hotel was also nice, easily walkable to numerous shops, bars, and dining. There was a small amount of street noise at night, but nothing majorly disruptive. The room was compact, but workable. Breakfast area was nice, and well stocked. Check in/out was quick and simple. Only real complaint that I would have is the ventilation in the room. It's Europe so I don't have any expectation of having air conditioning, but it would have been nice to have a fan to circulate some air as the room did not get good airflow even with the window open.