Geplaatst op 15 apr. 2024
The Managers are having trouble getting the cleaning staff to do their jobs properly. When we checked into our room, we found the kitchenette bin hadn't been emptied from the last guests! It was full of smelly rubbish - and had been there a couple of days! The Manager was very apologetic and fixed it up immediately. But the place needs a good tidy up and general maintenance - gardens are a mess. We had two cockroaches in the bathroom, so clearly pest control isn't being kept up! A shame because the location is amazing.
Opmerking van Hotelbeheer
15 apr. 2024 door SueHotelbeheer
Hi Michelle I am very sorry that you had this experience. This certainly has been a 1st for us. We do have a maintenance/grounds man that comes in twice a week to do the repairs. Also we do get pest control on a regular basis, but thank you for letting us know about these problems.