Geplaatst op 3 mrt. 2020
Staff is excellent. The rooms are great. My only complaints was that there was hair on the towels, washcloths and in the sink and tub from I’m assuming the previous guest. So attention to detail when it comes to cleaning is subpar. The outside windows were a little dirty, but still viewable. There were only two towels and wahcloths provided and if you wanted ice, you have to call room service (which is a first for me), however all of that was provided promptly when requested.
Overall, I enjoyed the stay and was supposed to stay again one week later, but I decided to cancel and try another property.
I would still recommend this hotel.
Opmerking van Hotelbeheer
3 mrt. 2020 door Hilton SharjahHotelbeheer
Dear Maurice,
Thank you very much for staying at Hilton Sharjah and for sharing your detailed review.
We are glad to know you had an overall positive experience at the hotel and our team provided excellent service.
We have noted your comments about towels and overall cleanliness and Housekeeping team would ensure the improvements are made at earliest.
We hope to welcome you again at Hilton Sharjah in the nearest future.
Sincerely,
Ashraf Nabih
General Manager