Op basis van 991 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,4 Service & personeel
3,9 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 9 jan. 2021
Geen welkoms drankje en vond ontbijt slecht geregeld en spraken slecht Engels
Er was ook nog kleine verbouwing dat kan echt niet
Opmerking van Hotelbeheer
13 jan. 2021 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Anonymous, thank you for your time to write this review. We do apologize shall there any inconvenience happened during your stay. We believe our Team has been taken care of you and family, however we did not receive your concern regarding breakfast arrangement. It would be great that this is communicated to our team during your stay regarding the breakfast, we would have easily attended your comfort altogether. Thank you again for your feedback and should there be anything we can do when you visit us again please let us know. Rockin' regards, Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 25 jul. 2019
Opmerking van Hotelbeheer
27 jul. 2019 door Hotel ManagementHotelbeheer
Dear Anonymous,
Thank you for your time to write this review.
Please let us know shall there be further assistance that we could offer to amplify your recent experience become a 5 stars experience.
Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit.
We will be looking forward to welcome you back.
Rockin' Regards
Management of Hard Rock Hotel Bali
Aanbevolen
voor Iedereendoor een geverifieerde reiziger
Geplaatst op 18 aug. 2018
Nice hotel, very nice pool, close to the beach. Breakfast very good. Hotel needs a ‘refreshing’.
Opmerking van Hotelbeheer
21 aug. 2018 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Anonymous, Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. We will renovate our Deluxe room type next year. As for the Deluxe Premium above they were all completed. Also renewing many of our experiences & entertainment and when you come back the vibe will be enhanced. Do stay tuned with our news and let us know if we can be of service for the next trip back to Bali. Rockin' regards, Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Prachtig resort in Kuta
Geplaatst op 3 aug. 2018 op HotelsWe verbleven hier 3 nachten en waren erg tevreden met het hotel. Het hotel is echt prachtig, vooral het super grote zwembad. De kamers zijn aan de kleine kant maar prachtig ingericht, top kwaliteit bedden en badkamer. Het ontbijt is zeer uitgebreid. Het hotel ligt direct aan het strand in het drukste gedeelte van Kuta
Opmerking van Hotelbeheer
3 aug. 2018 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Wieger, Thank you very much for taking your time to rating us. We are so glad to read that you have enjoyed your recent stay with us at Hard Rock Hotel Bali. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 9 mei 2024
Great pool, nice breakfast and overall a very nice stay.
Opmerking van Hotelbeheer
10 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Muhammad Umer, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 7 mei 2024
We had a good experience at Hard Rock. We will come back again.
Thankyou.
Shincy
Opmerking van Hotelbeheer
9 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Shincy Kurian,Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate the review given. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 5 mei 2024
Great for kids, amazing pool, but soooo expensive, more expensive than Perth. We were also very unfortunate to only have a view of the staff scooter parking area. No balcony to sit out, only standing balcony. Probably won’t return.
Opmerking van Hotelbeheer
9 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Rachel, Thank you for having taken the time to share your recent experience with us. As the leading family and entertainment hotel in Bali, every family member deserves a great time, especially the little ones! Referring to your feedback about expensive rate, our pricing point remain competitive with other international 5-star resorts around Kuta and Bali in general. We regret any shortcomings in reference to the room. Our "Juliet" balcony is very different from a regular balcony as expected, but enough space for 2 adults to stand outside to get some fresh air. The deluxe room is convenient for family of 2 adults and 2 kids with 32 m² size. In addition, bigger room and elevated amenities are available in the higher category. Once again, thank you for being with us and although we are not achieving our goal of providing you with a top notch stay, we do hope to have the opportunity to turn your experience around.Rockin’ regards,Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 3 mei 2024
The buffet breakfast was great, the pool was amazing, and the staff were all so helpful and friendly. Room was modern and clean.
Opmerking van Hotelbeheer
6 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Symone, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We truly appreciate your kind compliments pertaining our facilities, especially the fantastic pool, tasty breakfast spread throughout your stay and the comfortable room. Our staff is truly the one who steal the spotlight and we glad to know you enjoy the amplified service by them. Thank you for being with us and we will be looking forward to welcoming you back soon for another rockin' stayRockin’ Regards,Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 3 mei 2024
I would stay here again for the pool and water play area. It's huge. 3 main pools, a sand play area and a toddler pool, water slides and a water play area. Hotel is full of families with children (can be loud). There's music everywhere, even underwater. Hotel is right opposite Kuta beach. Kuta beach is nice but full of people trying to sell things. My room was on the first floor, overlooked people's parked motorcycles and smelled damp and moldy. Air conditioning blew directly at the bed and we had to ask someone to come in with a ladder to change the direction of the vent. Hope you get a better room than I did.
Opmerking van Hotelbeheer
6 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Shifeng,Thank you for staying at Hard Rock Hotel Bali and taking the time to share your enjoyable stay experience. In Hard Rock, music is our mantra so you can hear it everywhere, even underwater. We regret any shortcomings in referring to the room and we assure you that your feedback is taken with the utmost priority to improve our facilities. Thank you again and we hope to see you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
Muy bueno peor si hay mejore y más baratos
Opmerking van Hotelbeheer
2 mei 2024 door Management of Hard Rock Hotel BaliHotelbeheer
Dear Jorge Luis Malaga, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate your lovely words about us. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. Please stay tuned to our news and let us know if we can help in any way. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali
