Geplaatst op 11 aug. 2023
Bedrooms air conditions do NOT work, so if you want to sleep in sauna, go for it.
We called the reception multiple times, they do send a technician, a temporary fix happen, but the issue occurs again 15 minutes after!!!
Other than the above issue, the whole place including the staff, food, drinks, facilities, pools, bars, outdoor music nights and activities are awesome!
Opmerking van Hotelbeheer
14 aug. 2023 door Lady in Red TeamHotelbeheer
Dear Mr. Mohamed, First of all, thank you for taking the time to rate us. If we had at least the knowledge to know and solve the problem, we would have the chance to raise our quality and standards. Complaints, comments and suggestions about the subject are taken into consideration. It will be communicated to all departments and their opinions and evaluations will be discussed. I hope we will host you again, and we will not create prejudice. Best Regards, Kempinski Hotel The Dome Belek