Op basis van 995 geverifieerde beoordelingen
3,7 Hygiëne kamer
3,9 Service & personeel
3,6 Comfort kamer
3,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 8 nov. 2019
door een geverifieerde reiziger
Geplaatst op 29 apr. 2019 op Hotels
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Reliable....come stay on our journey, clean
Opmerking van Hotelbeheer
25 apr. 2024 door Toni-Ann RediResponse SpecialistHotelbeheer
Dear Roland,Though it's great to see that you had a good stay at our Red Roof Inn Binghamton North. It Is great to know that you found our hotel to be both reliable and clean on your journey. We at Red Roof appreciate your business and truly value your feedback.Thank you again for sharing your experience. We hope to welcome you back for a more seamless stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 22 apr. 2024
Manque d isolation pour le bruit
Opmerking van Hotelbeheer
23 apr. 2024 door LaTunde RediResponse SpecialistHotelbeheer
Dear Yvon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BINGHAMTON NORTH. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that you made us your choice of stay. However, regarding your comment of the lack of noise insulation, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Our room was very clean and had all the extras some may need like fridge, microwave, coffee pot and coffee. Building was also very well kept and staff very friendly. Breakfast is included with your stay, bread, bagels or waffles was the option. Fridge and yogurt would be great grab and go options to add!
Opmerking van Hotelbeheer
20 apr. 2024 door Xao RediResponse SpecialistHotelbeheer
The team at our Red Roof Inn Binghamton North would like to thank you for sharing your feedback with us, Jenna. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our cleanliness, along with our well-kept property and the friendly staff delighted us. As it relates to expanding the grab and go options, your feedback may be taken into account.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Murs de carton. On entend tout ce qui ce passe et dit dans les chambres adjacentes
Opmerking van Hotelbeheer
20 apr. 2024 door Xao RediResponse SpecialistHotelbeheer
Merci de nous faire part de votre retour, Suzanne. L'équipe du Red Roof Inn Binghamton North a été ravie d'apprendre que votre séjour s'est soldé par une note de 4/5. Cependant, vous avez mentionné que vous pouviez entendre les personnes dans les pièces adjacentes en raison de la faible épaisseur des murs. En tant que tel, vos sentiments pourront être pris en compte à l’avenir.Les commentaires des clients, comme le vôtre, contribuent à la croissance de Red Roof, c'est pourquoi nous souhaitons vous remercier pour vos commentaires. Il nous fera plaisir de vous proposer d'autres futurs séjours.Salutations,XaoRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
It was above my expectations
Opmerking van Hotelbeheer
19 apr. 2024 door Oshane RediResponse Specialist Hotelbeheer
Dear Steve, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BINGHAMTON NORTH. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 18 apr. 2024
The ceiling was leaking in our bathroom from the shower on the second floor above us and there was a musty smell in our room, should remove this place from your list
Opmerking van Hotelbeheer
19 apr. 2024 door Oshane RediResponse SpecialistHotelbeheer
Dear Anthony, Thank you for taking the time to tell us about your experience at the RED ROOF INN BINGHAMTON NORTH.I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the condition of the ceiling you highlighted along with the other concern mentioned. I have shared your feedback with upper management to ensure your satisfaction. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Opmerking van Hotelbeheer
16 apr. 2024 door Oshane RediResponse Specialist Hotelbeheer
Hello Mariya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BINGHAMTON NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
The staff was very friendly
Opmerking van Hotelbeheer
12 apr. 2024 door Oniel Rediresponse SpecialistHotelbeheer
Thank you Donna, for taking the time to write a review of your stay at the Red Roof Inn Binghamton North. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
