Op basis van 991 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,3 Service & personeel
4,2 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 21 jun. 2024
Arrives to the property and Carmen welcomed us with a smile and great customer service. She is amazing and glad she represents
Your property
door een geverifieerde reiziger
Geplaatst op 19 jun. 2024
Great location across from the beach. Dining options are limited in the area. We thankfully brought a sound machine, you could hear footsteps from floor above early in the morning and late at night. The room was really nice, spacious for my family of 5.
Opmerking van Hotelbeheer
19 jun. 2024 door Sam M AGMHotelbeheer
Dear Giselle, I am so happy to see that you enjoyed your stay with us! Please let me know if there is anything I can do to for you until your next stay with us!
door een geverifieerde reiziger uit DANVILLE
Geplaatst op 18 jun. 2024
We loved the ocean view and the fireplace.
Opmerking van Hotelbeheer
19 jun. 2024 door Customer ServiceHotelbeheer
Stanley, thank you for sharing your experience with us. It's wonderful to hear that you enjoyed the ocean view and the cozy fireplace at Pelican Inn & Suites, California. We're looking forward to your next visit!
door een geverifieerde reiziger
Geplaatst op 16 jun. 2024
Loved this olace
Opmerking van Hotelbeheer
16 jun. 2024 door Customer ServiceHotelbeheer
Jill, thank you for your kind words! We are thrilled that you enjoyed your stay at Pelican Inn & Suites, California. We look forward to welcoming you back soon!
door een geverifieerde reiziger
Geplaatst op 4 jun. 2024
Excellent visit
Opmerking van Hotelbeheer
5 jun. 2024 door Customer ServiceHotelbeheer
Clark, thank you for your kind words! Pelican Inn & Suites, California is delighted to hear that you had an excellent visit. We look forward to welcoming you back soon!
door een geverifieerde reiziger uit Toronto
Geplaatst op 3 jun. 2024
Great stay. Close to attractions.
Opmerking van Hotelbeheer
5 jun. 2024 door Customer ServiceHotelbeheer
Toussaint, thank you for your review! The team at Pelican Inn & Suites, California is delighted that you enjoyed your stay and our convenient location. We're looking forward to welcoming you back soon!
door een geverifieerde reiziger
Geplaatst op 28 mei 2024
In May 2024, they do not clean the rooms unless you explicitly request it, blaming on the covid policies, the world has nothing to do with the covid time restrictions at the moment. You do not get informed that your room would not be cleaned of course, and when you ask you are checking out tomorrow, riiighht? It is very dog friendly which I liked, but as soon as you sit on the sofa, since they do not clean, your clothes are full of dog hair from prior visitors. We also found left over candy wraps in the bed side drawers. They really need to up their game with cleaning the rooms, otherwise the pool area the landscaping and all look very clean.
Opmerking van Hotelbeheer
28 mei 2024 door Sam M AGMHotelbeheer
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding room cleaning and overall cleanliness.We regret that you were not informed about the current room cleaning policy. We understand your frustration and will ensure our communication is clearer moving forward. The cleanliness issues you experienced, including dog hair on the sofa and leftover candy wrappers in the drawers, are unacceptable and will be addressed immediately with our housekeeping team.On a positive note, we're glad to hear that you appreciated our dog-friendly policy and found the pool area and landscaping well-maintained.Your feedback is invaluable to us as we strive to improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future.
door een geverifieerde reiziger
Geplaatst op 20 mei 2024
Beautiful
Opmerking van Hotelbeheer
20 mei 2024 door AGM Sam M.Hotelbeheer
Dear Gigi,Thank you for taking the time to leave us a review! We are so happy to see that you enjoyed your stay with us. I'm glad to see that you enjoyed the beautiful views and property. We are looking forward to the possibility of hosting you again in the future. Best,
door een geverifieerde reiziger
Geplaatst op 20 mei 2024
The experience would have been excellent if they had provided a buffet breakfast.
Opmerking van Hotelbeheer
20 mei 2024 door AGM Sam M.Hotelbeheer
Dear Steve,Thank you for taking the time to write us a review. Although we do not provide a buffet-style breakfast, we are pleased to offer room delivery from our sister restaurant, The Cow Tipper. We're delighted to hear that you enjoyed your stay, and we look forward to the opportunity to host you again for another outstanding visit!
door een geverifieerde reiziger
Geplaatst op 14 mei 2024
Very quiet. Perfect for peace. Nice room.
Opmerking van Hotelbeheer
15 mei 2024 door Sam Martino AGMHotelbeheer
Dear Alexander,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay with us and that you found the room quiet and comfortable. We are looking forward to the possibility of hosting you again in the future. Best,
