Op basis van 1.389 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,1 Service & personeel
4,2 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Commerce Township
Geplaatst op 2 mei 2024
Good looking and modern decor. Looking closely, there were signs that deep cleaning was needed.
Bed was comfortable.
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
Quiet, clean, quick registration. Only one older woman to manage twelve tables plus several seats at the bar and grill restaurant, thus slow service, but not the waitress’ fault. She was doing the best she could.during the dinner hour.
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
It is an older hotel which was fixed up. Very clean. Easy parking. Suorr close to the airport. Not much right in the area. Onsite restaurant was expensive and not many food choices.
Took a shuttle to the airport and staff called for our wake up call. Front desk staff was very nice and helpful.
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
Air conditioning not functioning properly
Stuck at 78 all night and very noisy
Front desk when called just said we don’t have an engineer
Could not sleep
Very disappointing experience
door een geverifieerde reiziger
Geplaatst op 1 mei 2024
the staff was very helpful.
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
Average hotel. Good rooms, nice staff. My reason for staying here was due to unforeseen circumstances on my trip to Phoenix so I booked this last minute to be close to the airport. I spent all my time in the room and left early in the morning. Tough to provide a thorough evaluation.
Opmerking van Hotelbeheer
30 apr. 2024 door Chance Kozak AGMHotelbeheer
On behalf of our entire staff at Radisson Phoenix we apologize for the concerns you shared about your experience at this hotel. If you wish to further discuss why we did not meet your expectations, please email me below. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
The male staff when we checked in was very kind.
The room had been renovated several years ago and was very clean.
It was also spacious and easy to use.
Breakfast is included,but it's a simple meal.
Opmerking van Hotelbeheer
30 apr. 2024 door Chance Kozak AGMHotelbeheer
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
Opmerking van Hotelbeheer
30 apr. 2024 door Chance Kozak AGMHotelbeheer
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
The staff was lovely. As was the pool area.
The hotel was older than presented in photos.
Other than that it was ok!
Opmerking van Hotelbeheer
30 apr. 2024 door Chance Kozak AGMHotelbeheer
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
door een geverifieerde reiziger
Geplaatst op 28 apr. 2024
Opmerking van Hotelbeheer
30 apr. 2024 door Chance Kozak AGMHotelbeheer
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
