Op basis van 951 geverifieerde beoordelingen
4,0 Hygiëne kamer
3,9 Service & personeel
4,0 Comfort kamer
3,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 19 mrt. 2023
door een geverifieerde reiziger
Geplaatst op 16 mei 2024
A great stay in easy reach of everything
door een geverifieerde reiziger
Geplaatst op 12 mei 2024
Friendly staff- good size room - convenient location for me (a 2 minute walk to restaurants).
door een geverifieerde reiziger
Geplaatst op 3 mei 2024
Nice hotel. was easy to find and walkable from the station and main town center.
I traveled for business and the room was clean, quiet and spacious.
Breakfast was good
Opmerking van Hotelbeheer
6 mei 2024 door LLHotelbeheer
Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Cardiff. Your feedback is invaluable to us as it helps us understand our guests' experiences and areas where we can improve.We greatly appreciate your input and want you to know that we take all comments seriously. Improving our services and ensuring the satisfaction of our guests is our top priority, and your feedback is an essential part of that process.If there are any specific areas you feel we could focus on or if you have any additional feedback you would like to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Once again, thank you for choosing Radisson Blu Cardiff, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu, Cardiff
door een geverifieerde reiziger
Geplaatst op 30 apr. 2024
Poor customer service
Opmerking van Hotelbeheer
6 mei 2024 door Lewis LewisHotelbeheer
Thank you for bringing your concerns to our attention regarding the customer service you received during your recent stay at Radisson Blu Cardiff. We sincerely apologize for any shortcomings in our service and the inconvenience this may have caused you.Providing exceptional customer service is a top priority for us, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can take corrective action to prevent similar issues from occurring in the future.We would like to assure you that we take all feedback seriously and that we are investigating the circumstances surrounding your experience to address any underlying issues with our team's performance. Our goal is to ensure that every guest feels valued and well-cared for throughout their stay with us.We understand the importance of responsive and attentive customer service, and we are committed to taking the necessary steps to enhance our service delivery and ensure that all our guests have a positive and memorable experience with us.Once again, we apologize for any inconvenience or frustration you experienced, and we appreciate your patience and understanding. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu Cardiff
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
door een geverifieerde reiziger
Geplaatst op 13 apr. 2024
Greta location and hotel
Opmerking van Hotelbeheer
3 mei 2024 door LizHotelbeheer
Dear Joe, Thank you very much for your feedback Kind regardsLiz -Radisson Blu Cardiff
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
Lovely rooms, accommodating staff, excellent breakfast!
Proximity to the waterfront trails and my daughters residence was excellent.
Opmerking van Hotelbeheer
3 mei 2024 door LizHotelbeheer
Dear Fiona, Thank you very much for your feedback, we are delighted you enjoyed your stay with us. Kind regardsLiz -Radisson Blu Cardiff
door een geverifieerde reiziger uit Newton Abbot
Geplaatst op 3 apr. 2024
Opmerking van Hotelbeheer
6 mei 2024 door LLHotelbeheer
Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Cardiff. Your feedback is invaluable to us as it helps us understand our guests' experiences and areas where we can improve.We greatly appreciate your input and want you to know that we take all comments seriously. Improving our services and ensuring the satisfaction of our guests is our top priority, and your feedback is an essential part of that process.If there are any specific areas you feel we could focus on or if you have any additional feedback you would like to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Once again, thank you for choosing Radisson Blu Cardiff, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu, Cardiff
door een geverifieerde reiziger
Geplaatst op 28 mrt. 2024
Opmerking van Hotelbeheer
6 mei 2024 door LLHotelbeheer
Thank you for taking the time to provide feedback on your recent stay at Radisson Blu Cardiff. Your feedback is invaluable to us as it helps us understand our guests' experiences and areas where we can improve.We greatly appreciate your input and want you to know that we take all comments seriously. Improving our services and ensuring the satisfaction of our guests is our top priority, and your feedback is an essential part of that process.If there are any specific areas you feel we could focus on or if you have any additional feedback you would like to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.Once again, thank you for choosing Radisson Blu Cardiff, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Lewis LewisRooms Division DirectorRadisson Blu, Cardiff
