Op basis van 425 geverifieerde beoordelingen
3,5 Hygiëne kamer
3,9 Service & personeel
3,8 Comfort kamer
3,4 Staat hotel
Geverifieerde beoordelingen van Expedia
Aanbevolen
voor Iedereendoor een geverifieerde reiziger
Fijn hotel
Geplaatst op 20 sep. 2017Tevreden over het hotel, goede voorzieningen dichtbij
door een geverifieerde reiziger
Geplaatst op 29 apr. 2024
Property is convenient to the University and downtown Carrollton. It wasn't dirty but it could have been cleaner.
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
Walls and doors in and outside room were dirty: need cleaning and some paint.
Opmerking van Hotelbeheer
26 apr. 2024 door MHotelbeheer
Dear Paul,We apologize for the inconvenience you experienced due to the cleanliness issues. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team
door een geverifieerde reiziger
Geplaatst op 20 apr. 2024
Very nice rooms
Opmerking van Hotelbeheer
26 apr. 2024 door MHotelbeheer
Dear Bridgett,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
Opmerking van Hotelbeheer
19 apr. 2024 door MHotelbeheer
Dear Cole,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
The owner is very cordial and the room was comfortable and well kept.
Opmerking van Hotelbeheer
29 mrt. 2024 door MHotelbeheer
Dear Cassandra,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
door een geverifieerde reiziger
Geplaatst op 3 mrt. 2024
It was excellent and very clean!
Opmerking van Hotelbeheer
8 mrt. 2024 door MHotelbeheer
Dear Samantha,Thank you so much for our generous ratings. We are thrilled to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of valued guests like you. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
door een geverifieerde reiziger
Geplaatst op 13 feb. 2024
Opmerking van Hotelbeheer
22 mrt. 2024 door MHotelbeheer
Dear Desiree,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team
door een geverifieerde reiziger
Geplaatst op 22 jan. 2024
Opmerking van Hotelbeheer
25 jan. 2024 door MHotelbeheer
Dear Shaikh,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
door een geverifieerde reiziger uit Franklin
Geplaatst op 27 dec. 2023
Opmerking van Hotelbeheer
27 dec. 2023 door MHotelbeheer
Dear Wendy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
