Op basis van 547 geverifieerde beoordelingen
4,9 Hygiëne kamer
4,8 Service & personeel
4,9 Comfort kamer
4,8 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Belgium
Geplaatst op 28 aug. 2018
Good (and I think) Best hotel near Raleigh!
Just near the freeway - but overall ni noise.
Opmerking van Hotelbeheer
12 sep. 2018 door Shital Vyas Guest Relations ManagerHotelbeheer
Dear Guest,
Thank you for your recent review of your stay at The Umstead Hotel and Spa. I am delighted you were able to enjoy the serene nature and setting of the property. We appreciate your patronage and look forward to welcoming you back!
door een geverifieerde reiziger
Geplaatst op 23 mei 2024
Always a great stay. Service is above and beyond. Pool is relaxing and great service
door een geverifieerde reiziger
Geplaatst op 12 mei 2024
What a perfect Mother’s Day getaway.
Opmerking van Hotelbeheer
13 mei 2024 door David MarsHotelbeheer
Katie,Thank you for leaving a kind review. I am pleased to hear that you had a perfect Mother’s Day getaway at The Umstead. We look forward to welcoming you back for your next special occasion.Warmest regards,David MarsManaging Director
door een geverifieerde reiziger uit Chester
Geplaatst op 10 mei 2024
Historically been my favorite place to stay in Cary- the last two times I’ve stayed the registration desk has been rude.
Opmerking van Hotelbeheer
22 mei 2024 door David MarsHotelbeheer
Caryl, Thank you for taking the time to leave a review and share your thoughts. I am so sorry to learn that you did not enjoy your experience with reception at The Umstead. Our Director of Front Office Operations has reached out to you via email to learn more about your most recent visits. We look forward to speaking with you and finding a resolution for this matter. Warmest regards,David MarsManaging Director
door een geverifieerde reiziger
Geplaatst op 26 apr. 2024
A lovely hotel that made everything easy and comfortable.
Opmerking van Hotelbeheer
29 apr. 2024 door David MarsHotelbeheer
Julie,Thank you for your kind review. I am delighted to learn that you had a comfortable stay at the Umstead. Your compliments will be shared with our entire team, and we all look forward to welcoming you back soon. Warmest regards,David MarsManaging Director
door een geverifieerde reiziger
Geplaatst op 21 apr. 2024
Excellent service and the staff was very friendly and helpful!
Opmerking van Hotelbeheer
22 apr. 2024 door David MarsHotelbeheer
Darrick,Thank you for the 5-star review. Your compliments will be shared with our entire staff, and we all look forward to hosting your next visit. Warmest regards,David MarsManaging Director
door een geverifieerde reiziger uit Charlotte
Geplaatst op 17 apr. 2024
Best hotel I've ever stayed at - and that's saying a lot.
My wife and I enjoyed our one-night stay so much that we plan to make it an annual event - and for more than one night.
Our only misgiving was that we went into Raleigh for some sightseeing. We should have just stayed at the hotel and enjoyed ourselves.
A real treat!
Opmerking van Hotelbeheer
19 apr. 2024 door David MarsHotelbeheer
James,Thank you so much for the kind review. I am delighted to learn that you and your wife enjoyed your recent stay, and we all look forward to welcoming you both back for your new annual event. Warmest regards,David MarsManaging Director
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
This gorgeous hotel is perfection. So happy with the service.
Opmerking van Hotelbeheer
16 apr. 2024 door David MarsHotelbeheer
Thank you so much for the positive review and kind words. I am delighted to learn that you enjoyed your recent visit, and we look forward to seeing you again soon. Warmest regards,David MarsManaging Director
door een geverifieerde reiziger uit Chester
Geplaatst op 12 apr. 2024
I’m usually very happy with my stay- this time it was sub par.
Opmerking van Hotelbeheer
15 apr. 2024 door David MarsHotelbeheer
Caryl, Thank you for sharing your feedback. I am disappointed to hear that your most recent stay did not exceed your expectations. I would very much like to speak with you more about your experience and where we fell short. Please feel free to reach out to the hotel and ask for me directly and I would be happy to discuss this with you. Warmest regards,David MarsManaging Director
door een geverifieerde reiziger uit Watertown
Geplaatst op 7 apr. 2024
Beautiful hotel. Spacious rooms and bathrooms. Beautiful patio overlooking the pond for dining. Nice .33 mile walking path around the pond. Water filter stations available to get water. Pleasant surprise. I would stay here again. Even with Friday traffic it only took us 15 -20 minutes to get to PNC arena for a hockey game.
Opmerking van Hotelbeheer
8 apr. 2024 door David MarsHotelbeheer
Kathleen,Thank you for leaving a detailed review of your most recent visit to The Umstead. It is wonderful to learn that you enjoyed your entire experience, and we look forward to hosting your stay the next time your travels bring you to Cary. Warmest regards,David MarsManaging Director
