Geplaatst op 10 apr. 2023
The hotel is a nice and clean hotel. The staff is friendly and the metro station is around the corner, which we really liked. What we did not like is that they turned off the airco. So it was very hot in our room and we could not sleep. Even when we fully opened the windows. When we went to the hotel frontdesk and told them our airco did not work, they told us they turned it off and will not turn it on, because it was not necessary. Also our kids were waking up itchy without any musquito bites.
Opmerking van Hotelbeheer
13 apr. 2023 door ILUNION Suites MadridHotelbeheer
Dear Wesley, Thank you very much for let us know your opinion. We note your comment to improve this aspect. Best Regards Nieves Toro. Hotel Manager