Geplaatst op 19 jun. 2024
Cleaners knocked and before I could answer , entered within a second twice within the span of 20 minutes , this was around 9am .
I hadn’t put the “Do Not Disturb” sign on but I was in the middle of changing my ileostomy bag (similar to colostomy) and didn’t think .
Still though , I would like it if the cleaners waited for a response/no response before walking in .
For it to happen twice in 20 minutes , I was quite angry about it .
Shame as it’s a really nice hotel otherwise and because of that I’d avoid booking again .
Opmerking van Hotelbeheer
19 jun. 2024 door KimHotelbeheer
Dear Guest,Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We hope to see you again in the future to provide a better experience with us.Kind regards,Leonardo Royal Hotel Glasgow