Op basis van 984 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,4 Service & personeel
4,1 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 22 mrt. 2022 op Hotels
Opmerking van Hotelbeheer
14 apr. 2022 door Janice Fisher GMHotelbeheer
Thank you for adding a score for your stay, I am sure this will help others
Aanbevolen
voor Iedereendoor een geverifieerde reiziger
Goed hotel in de buurt van de stad
Geplaatst op 31 mrt. 2017
Voordelen: Ligging perfect, ruime kamers en ontbijtbuffet heerlijk, gezellige bar.
Locatie: 10 minuten lopen van Buchanan Street
op 2 minuten van stop Sightseeingbus
Goed hotel in de buurt van centrum van Glasgow, ontbijtbuffet is heerlijk.
Opmerking van Hotelbeheer
7 apr. 2017 door Karine GirardHotelbeheer
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Karine Girard
General Manager
door een geverifieerde reiziger uit FOREST HILLS
Geplaatst op 29 apr. 2024
Modern hotel. Very clean. Close to shopping/transportation. descent size room
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Very good hotel only 2 faults, ordered room service on the app but after an hour decided to phone down to room service they didn't check the app so therefore took another 30 mins for 2 pizzas,excuse was they were busy, and the heating system was broken tried to turn off but heat still coming out,the room was like a furnace so couldnt sleep but the night staff were brilliant gave us a fan and iced water ,but i would be back
Opmerking van Hotelbeheer
30 apr. 2024 door Leanne Front office ManagerHotelbeheer
Dear Margaret, Thank you for taking the time to share your comments, I'm so delighted you enjoyed your stay and the night team were so helpful. I'm so sorry that your room service order was so delayed, please be assured we will address this with the team to ensure that this doesn't happen again. I'm so glad that you will stay with us again and we look forward to seeing you soon. Kind regards,
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Great location, kind and helpful staff, excellent rooms.
Opmerking van Hotelbeheer
12 apr. 2024 door David BHotelbeheer
Hi Colm, thank you for taking the time to provide feedback for your stay. We are so pleased you've had such a nice time with us and enjoyed the rooms and the staff so much. We hope to see you again soon, Kind Regards
door een geverifieerde reiziger
Geplaatst op 22 mrt. 2024
Everything was good. They let me store my bags before and after my nights stay. The only downside was that it took almost 2 hours for room service.
Opmerking van Hotelbeheer
22 mrt. 2024 door David BHotelbeheer
Hello Steven, thank you for taking the time to provide some feedback. We are pleased that you have had an overall pleasant stay despite the issue with room service. We are looking into the issue with our IT team to not have this issue re-occur. We hope to see you again soon in one of our hotels. Kind regards
door een geverifieerde reiziger
Geplaatst op 15 mrt. 2024
Opmerking van Hotelbeheer
12 apr. 2024 door David BHotelbeheer
Hello Stefan , thank you for taking the time to provide some feedback about your stay. We are pleased that you have had an overall pleasant stay with us. We hope to see you again soon in one of our hotels.
door een geverifieerde reiziger uit Franklin Park
Geplaatst op 6 mrt. 2024
The hotel itself is located close to public transportation and to a lot of places to eat and drink nearby. You could easily walk to any of the restaurants and bars within about 10-15 minutes from the hotel. It is also close to public transportation such as bus and train stations; very convenient. It is also about a 15 minute walking distance from a car rental, SixT, which we utilized when we rented a car for a day trip to Oban.
As far as cleanliness, the hotel was clean and well kept, and the staff was helpful and friendly. I was even able to get some suggestions for places to visit from the hotel staff.
The hotel also provided a hot water kettle with some complementary tea, instant coffee, and hot cocoa. It does not seem like a lot, but on days after sightseeing and being tired from walking around and being damp, putting on some hot tea helped.
The bed was good, the furniture was clean and comfortable. The room also included a mini fridge, which was useful as it allowed my wife and I to have some food items we bought from a nearby grocery store or keep leftovers from a restaurant.
However, the one weird thing about our room was the fact that the bathroom and toilet were separate. It just felt really weird having to go to separate places for the showering and going to the bathroom. Other than that, I was very satisfied with my stay. I recommend this hotel overall for a great experience and the convenience of the location.
Opmerking van Hotelbeheer
10 mrt. 2024 door Janice Fisher General ManagerHotelbeheer
Dear Pellumb,Thank you for taking the time to share your feedback about your recent stay at Novotel Glasgow Centre. We truly appreciate your positive review and are delighted to hear that you enjoyed your overall experience with us.We are glad that you found our hotel to be conveniently located near public transportation and a variety of dining options. We understand the importance of easy access to amenities when traveling, and we are pleased that our location met your expectations. It is fantastic to hear that you found our hotel to be clean and well-maintained. Our dedicated staff takes pride in providing a high level of cleanliness and ensuring that our guests have a comfortable stay. We are also pleased to know that our team was helpful and friendly, and that you received valuable recommendations for places to visit.We are glad that the amenities in your room, such as the hot water kettle with complimentary tea, instant coffee, and hot cocoa, added to your overall comfort. We understand the value of a warm beverage, especially after a long day of sightseeing.Regarding the separate bathroom and toilet in your room, we apologize for any inconvenience this may have caused. We appreciate your feedback and will take it into consideration as we continue to enhance our guest experience.Thank you once again for your kind recommendation. We hope to have the opportunity to welcome you back to Novotel Glasgow Centre in the future.Warm regards,Janice FisherNovotel Glasgow Centre
door een geverifieerde reiziger
Geplaatst op 6 feb. 2024
Opmerking van Hotelbeheer
22 mrt. 2024 door David BHotelbeheer
Thank you for taking the time to provide feedback. We are very pleased you have had such a nice stay with us in Glasgow. We hope to see you again soon in one of our hotels.
door een geverifieerde reiziger
Very good
Geplaatst op 27 jan. 2024 op HotelsNo complaints! Quiet, clean, functional, friendly. Central location
Opmerking van Hotelbeheer
2 mrt. 2024 door David BHotelbeheer
Hi Jonathan, thank you for your feedback, we are very pleased you have had such a nice time with us in Glasgow. We hope to see you again soon in one of our hotels.
